VISA INC. — Call Transcript 2026

Good morning, everyone. Welcome to the second day of Bernstein 42nd Annual Strategic Decisions Conference. I'm Harshita Rawat, the senior analyst covering U.S. payments, and I'm delighted to be here with me today, Ryan McInerney, Visa CEO. It's great to be here today. I just heard from Colin, the Head of Research, that this is a record-setting Bernstein conference. Congratulations. Thank you. Ryan, there is so much to talk about, but let's get the macro out of the way. What are you seeing in terms of current spending trends, both domestically and in cross-border? We're seeing a lot of resilience. During our last quarter earnings call, shared the spending trends both domestically, internationally, cross-border, and what the numbers all showed was an enormous amount of resilience, strong consumer spending, broad-based. If you look at the United States, discretionary, non-discretionary, both remaining very stable and resilient. If you look across spending bands, from the highest spending bands down to the lowest spending bands, resiliency. Cross-border, a lot of resiliency around the world. Really, a lot of strength. We updated the numbers through, I think it was May 14, and what we showed across U.S. domestic spending, across payment transactions, across cross-border, was slight improvement across the board. Through today, we continue to see that. I think there's certainly uncertainty in the world. Consumers are uncertain. Businesses are uncertain. There's certainly a lot of things happening around the world that people are looking at into the future and wondering what's going to happen. If you actually look at the facts and you look at the data, especially as it relates to our network, there's an enormous amount of resiliency in consumer spending, and that continues today. That's great. Ryan, it's been a busy couple of years for Visa. We've had a lot of product and partnership announcements from you over the past year. A lot of growth initiatives around agentic stable coins, value-added services, and we'll talk about those. Taking a step back, it does appear that the product velocity at Visa has accelerated. Maybe talk about the changes you have made since becoming CEO at the organizational level, which have contributed to that. The product velocity has increased. The product-market fit has increased. The adoption of the products that we've shipped has increased, and in large part, that is a result of many of the changes that we've made over the last several years. The first set of changes that we made, when I took over about three and a half years ago, were reorganizing and redesigning how we design, build, and ship products at Visa. A few specific changes that we made. One is we reoriented all of our product teams to be aligned against consumer payments, against money movement and commercial, and against value-added services. Within our value-added services areas, specifically against issuing acceptance, risk, and so on. We built persistent scrum teams aligned against all the opportunities in those specific areas. We rebuilt from the bottom up how our product and engineering teams are incented, compensated, shared OKRs, I mean everything. We redesigned the entire product development cycle at Visa. You jump forward a couple of years, we have had mass adoption among those teams of agentic tools. Our design teams, our product teams, they're using prototyping tools. Certainly, our engineering teams are using all the available agentic tools to accelerate the velocity and improve the products that they're building and shipping. You look today at Visa and the migration that's happening is the development and the deployment of agents as part of those product development scrum teams. What's happening is we have more scrum teams because the scrum teams are getting smaller, and they're able to use agents on their behalf to design, prototype, build, and ship. Through all of that, one of the other big unlocks that we've found is we've done a much more purposeful job of integrating the country managers and their teams into the early product development cycle. What's happening is we're shipping product that has much better product fit, that has much bigger adoption at the country level all around the world because we've taken that voice of our country managers and ultimately our clients much earlier into the design, iteration, prototyping, and build phase of our product development life cycle. We're very excited about the velocity. We're very excited about the product market fit, and ultimately, to your point, you see it in the results. You see the types of products that we're shipping around the world like, take the Visa Flexible Credential, which we truly believe will be one of the revolutionary innovations in consumer payments. You're seeing adoption from all different types of products, traditional financial institutions, FinTech players, BNPL players, crypto players, and the like. I think that's one just very pragmatic example of that change in the product development approach at Visa. Staying on this topic of innovation, let's talk about agentic. How does agentic commerce expand both your addressable market and the value proposition you bring to your customers with respect to increased digitization, new categories of commerce, and growth in B2B, et cetera? Sure. We have deep conviction that agentic commerce is going to be a very important wave of the digitization of commerce around the world, but it's still very early. To answer your question about the TAM and the growth opportunity with agentic, we see a number of incremental growth opportunities that come when we see the rise, eventually, of agentic commerce. The first is just more digitization. We saw this with the rise of e-commerce, we saw this with the rise of mobile commerce, and now we will see it with agentic commerce, which is just an acceleration of the shift from the face-to-face commerce environment to digital. That's a benefit for Visa that was in both those waves, it will be in agentic. The second is just more transactions. I think there's going to be a lot of incremental transactions that come from agentic commerce. I'll give you a few examples. One is when we ultimately all have agents going out shopping and then buying on our behalf, they're going to look for opportunities to find the best product, the best value, the best availability, those types of things. Ultimately, that's going to lead to more transactions. What might used to have been four items that I'd buy in one cart from one merchant is more likely to be four separate transactions at four separate merchants as my agent optimizes on my behalf. Another example will be machine-to-machine transactions or agent-to-agent transactions, digital, largely very small ticket transactions where my agent might be buying compute or tokens or images on my behalf. Those are all incremental transactions. Those don't exist today. That's an opportunity for Visa to capture those transactions onto our network. That's a second area where we're quite excited. You mentioned in your question a third area that I would note, which is B2B. I think B2B will, as a result of agentic commerce, B2B transactions on the Visa network will increase. B2B transactions have been something we've talked about for a long time, and maybe we'll talk about in your questions today. That specific segment has some of the best product-market fit for agentic commerce. I think that's one of the first areas where you're really going to see agent-to-agent commerce provide real value for buyers and sellers. The last thing I would say is I think there's broad-based consensus that you're going to see an increase in GDP from everything happening with agentic, whether that's a half a point, three-quarters a point, a point and a half, I think is less relevant. That's going to lead to more consumer spending. That is going to be incremental opportunity and growth for Visa. You mentioned e-commerce, It's fascinating, right? It not only accelerated cash digitization, which helped you, but also helped you gain share from domestic schemes and contactless was a good analogy also for increase in number of transactions and what it does to Visa. Sure. Of the growth. You mentioned agent-to-agent transactions, kind of those micro transactions. There is a perception among some investors that stable coins may be more suited to the money layer of this new internet, as opposed to cards. Tell us why that's not the case. Yeah. We have deep conviction that Visa credentials are by far the best way to pay and be paid in an agentic world. I would even just ask everyone in the room, just think about themselves as consumers for a moment. In an agentic world where you're going to send your agent out on your behalf to buy things for you or your family, what are you going to want to use? Are you going to want to use a credential that has broad-based acceptance, that has well-established rules and criteria that if something goes wrong, you know what's going to happen? You're going to want to use a credential where if you get the wrong item, you know with confidence that you're going to be able to return it and get your money back if you need. If there's fraud, you know that you're covered. Just think about, again, yourself as a consumer and compare that to stablecoins. Stablecoins is an instant, irrevocable transaction. There is not broad-based acceptance. You don't know where you can use it. You don't know what's going to happen if something goes wrong. I think this is why we have such deep conviction. We showed this in the rise of e-commerce you were mentioning earlier. This became very clear in the rise of mobile commerce and will become the default way to pay and be paid in an agentic world because it's so well-established. In addition, you've got 5 billion credentials that exist out in the digital ecosystem with many more digital Visa tokens that maybe we want to talk about, 200 million-ish merchants that accept these credentials around the world. This ecosystem has been built for agentic commerce. The Visa platform is purpose-built in many ways for the rise of what's going to happen in terms of agentic commerce. As we saw in the early days of e-commerce, fraud was a huge problem. When trust becomes so important, I think that's where Visa delivers a value proposition more strongly. I want to follow up on micropayments. Specifically, Ryan. What role can Visa play in this kind of agent-to-agent micro payments space? Yeah, great. For the audience, maybe can you explain? Explain it. Yes. Before I comment on micro transactions, I want to go back and just comment on the word that you used, trust. There's a lot of conversation in the world right now about the limiting factor for the rise of AI, and it's largely compute and energy. The limiting factor, in my opinion, for the rise of agentic commerce is exactly what you said, trust. That is what Visa brings to that ecosystem. That is the summation of all those components that I was mentioning earlier, is trust. And I think when you look at the Visa brand and what it means both to buyers and sellers, there's inherent trust in that brand that's going to give users confidence to use Visa credentials in an agentic world. Okay, micro-transactions. What we're seeing is with the rise of these developer tools, think Claude Code, for example, which I'm sure all of your audience is quite familiar with and has likely used or is using. We're seeing the ability for essentially everyone, for all of us, to become developers. The tools are that easy. They are getting that simple that everyone, all of us in this room and on the phone, our children, our spouses, we all are going to become developers. With the rise in availability of these tools, we're all going to be building, and when we build, we're going to need to buy. What you're going to see is the command line interface, the CLI, which is what you interface with when you're on Claude Code or one of these other tools, essentially is going to become a commerce platform. All of the users around the world that become developers are going to use the CLI as a commerce platform and have their agent go out and buy compute or tokens and some of the things that I was describing earlier. Let me give you an example. Let's say you go on to Claude Code and you want to go build a website or an app. You're going to need to go buy compute. You're going to maybe need to go buy a URL. You're going to need to go buy maybe some imagery. You want to go buy some stock images to kind of whatever you want to do on your app or your website. You're going to need to go interact with APIs of services to go buy those different things, whether it's compute or tokens or images or what have you. What we're doing is we're building the ability for you to load your Visa card into that interface and just have your agent go buy whatever it is you need to go build and then ultimately launch your app. Those transactions are going to be very small transactions. What we've shown over time is that we can adjust our pricing, we can adjust our commercial model to make sure that our credentials are the best way to pay and be paid for those small transactions. We've done that with transit. We've done that with vending. We've done that with lots of different services around the world. If you think back maybe five years ago or 10 years ago, who would have thought we'd all just be tapping our Visa cards to go buy a Coke at a vending machine? That transaction's too small. That couldn't be possible, but we're able to easily adjust all of those commercial elements to make that happen. That gives you a sense of what we see happening with agent-to-agent transactions. The way I think about it is every API is going to become a point of sale, and your agent is going to be able to go interact with all of those APIs and buy whatever services you need to get done whatever you can dream up and build through the command line interface. Yeah, so you can adjust your pricing model, you can batch settle transactions, and then at the same time you're giving these agents these trusted credentials and kind of you're verifying the agents, right? All of the trust also becomes a big part. The trust, the scale, the availability, the credentials, and then ultimately, I come back, just like in the agentic commerce use cases, users, human beings, all of us are the ones that are going to decide how our agents go pay. For the same reasons that we all prefer to use Visa credentials in the physical world, in the e-com world, in the mobile world, we're going to prefer our agents to use those credentials in the agentic world. Ryan, I want to switch gears and talk about stable coins. Okay. You have a thriving stable coin-linked card business. You now also participate in some of the new emerging blockchains for payments. I know you've talked about the services opportunity with respect to stable coins. Clearly, you view stable coins as an opportunity for Visa. What do you think is misunderstood by some with regards to Visa and stable coins? We view stable coins as a significant opportunity. I think it's not surprising there's some misunderstanding because this is all early, and it's moving fast. Let me step back and give a few very pragmatic examples of how we are embracing stable coins and stable coins are an opportunity for Visa. The first is, one of the areas where there's product market fit for stable coins is consumers in countries around the world where they have a strong preference to hold U.S. dollar-denominated accounts. Think Argentina as an example. If you live in Buenos Aires, for generations, your family has wanted to have accounts in U.S. dollars, but they've either been too expensive or unavailable to you. Now with stable coins, you have easy, frictionless access to hold your savings in U.S. dollar-denominated stable coins, whether it's USDC or USDT or what have you. That's happening in countries all around the world. What we've done is we've issued Visa cards on top of those stable coins. If you're an employee at Visa in Buenos Aires, you get paid twice a month in Argentinian pesos. You can now easily move that money into USDC, for example, in your favorite FinTech wallet, and you are issued a Visa card on top of those stable coins, and you go live your life, just as if you were paying in Argentinian pesos. You can go to the grocery store, you can go to the restaurant, you can go buy petrol for your car. That has had great product market fit. I think we've got 150, 160 programs around the world. It's growing very, very quickly. The user experience is very strong. That's an example of a real opportunity for stablecoins. Another example for stablecoins is where there's product market fit in B2B cross-border. Here we are using stablecoins ourselves. We settle about $13 trillion a year on our own network. Essentially every day, one of the things Visa does is we stop and we look around the world, and we figure out who owes who money across the 14,500 financial institutions on our network. Historically, we settle that in fiat. We do it Monday through Friday, and we do it once a day. Now we're using stablecoins to offer settlement seven days a week, multiple times a day, across border, around the world. It's still relatively small, single-digit billions of dollars, but it's growing very fast, and it offers a lot of benefits to our user base, to our financial institutions. They might have had to hold collateral for a long weekend when we couldn't settle. Now they don't need to hold that collateral. If you're an acquirer, you're able to pay your merchants more quickly. Those just give you a couple examples. I guess the last thing I would mention, you alluded to this in your question, we're also playing a leadership role on a lot of the emerging payment-specific purpose-built blockchains, whether that be Tinkoff or Canton or others. They are looking for us to play an important role because of the leadership, the experience, and the value that we bring to those blockchains, and I think you'll see some important innovations coming out of our product roadmap, built on those blockchains. It's so fascinating that one of the best product-market fits for stablecoins in consumer payments is a Visa card. Exactly. To be honest, maybe at this point, the single best product-market fit except for crypto trading. The one thing you can really point to all around the world that has actually impacted people's lives is stablecoin-linked Visa cards. Ryan, taking a step back, the cost of acceptance of cards comes up quite often in discussions. Most of those comparisons are often not apples-to-apples. People often compare credit cards to debit-like products. Debit cards are already quite cheap, and credit cards offer a lot of value to the consumers. Maybe talk about the value the cards bring versus just the settlement rail and the flexibility you have on pricing constructs in that whole cost of acceptance debate. Yeah, sure. Cost of acceptance is a nuanced topic for a number of reasons, some of which you mentioned. The first is it's very different in different parts of the world. I think the analogy you were giving there was probably focused on the U.S., but if you go outside the U.S., credit cards are actually much cheaper in some parts of the world. It's just different in different parts of the world. Let me talk about the U.S., because I think that's where a lot of the questions come. First, credit and debit, very different. As you mentioned, debit, relatively inexpensive, certainly relative to the value that's provided. Most of the relative use cases that people talk about when they talk about stablecoins is really in the debit space, because that is money that's available and money that you pay now versus pay later, which you do on a credit card. In the credit space, I think one of the things people forget is that Americans are carrying around Visa credentials in their pocket person phones that represent more than $3 trillion of purchasing power. That is a gigantic amount of horsepower for spending, for sales, for merchants, and ultimately for the U.S. economy. The opportunity to spend that is what is a big amount of fuel for the U.S. economy, and that is the price to value that you were mentioning when it comes to credit costs. The second thing that happens is many Visa users, most Visa users earn rewards when they use their credit cards to spend. That is why they have a preference, as I was mentioning earlier, to use those credit cards in the physical world, they have a preference to use those cards in the digital world, and they will have a preference to use those cards and have their agents use those cards in an agentic world. Then getting to the latter part of your question, as I alluded to earlier, what we've shown historically is we have a lot of flexibility to optimize and change and customize our pricing to fit different use cases to ensure that we're delivering real value and ultimately product market fit for these credit cards, in different use cases. I'll give you one example since we're here in New York. Most people in the audience have probably tapped their Visa card to ride the subway. That's a good example of where we had to customize our commercial model, customize our pricing to make it easy for New Yorkers to simply tap their Visa credit card to get through the turnstile, and there's many other examples like that, and there will be in an agentic world going forward. Once you tap, you never go back. Ryan, I want to switch gears and go back to the Investor Day and revisit the Visa as a service construct. Can you walk us through the layers of your stack and how they allow you to use your different components of Visa's platform to create solutions for clients? Sure. Maybe I'll start by just explaining the value-added services businesses that we have and then put those in the context of the stack. Maybe I'll start by just explaining the journey that we've been on with Visa over several years. If you put this in context, we have evolved our business in many ways to enable our users to use Visa credentials in lots of different use cases. Enabling those payment use cases is hard. It's hard for issuers, it's hard for fintechs, it's hard for a lot of the ecosystem players. What we've done over time is build a set of value-added services for issuers, for acquirers and merchants, to enable them to deliver those use cases for users. We've built a set of different services and a set of different solutions that our users can consume to help them issue new cards, to reduce fraud, to protect them from cyber, to enable an omni-channel point of sale for a merchant, those types of things. Going back now to your question, what we've done is we've delivered all of that through what we call the Visa as a service stack. At the foundational level of our stack is our network of networks. VisaNet, which is our network that we have processed transactions on for many decades, but also the network of networks that we've built with 14 billion endpoints around the world as we've connected our network to all available networks around the world. Then on top of that, we, over time, have componentized all the services, a few of which I mentioned earlier, into module consumable APIs that any of our partners can consume from us in a single API integration. The third level of our stack is where we take those module services, and we've combined those into solutions, into products, into custom-built services that our partners can consume if they don't want to consume all the modularized services themselves. Then finally, at the top of our stack, we've made it very easy for anyone around the world to access all of that, the access layer of our stack. Whether you're a large, sophisticated financial institution or whether you're a developer in Nigeria, you are able to access Visa essentially as a hyperscaler. We are the largest hyperscaler of payments and money movements around the world. Developers, FinTechs, BigTechs, financial institutions, they're building on our platform. They're accessing those services and solutions through our Visa as a service stack so that they can simply and easily issue new credentials, manage those credentials, provide fraud protection services, loyalty services, card benefits, tokenization. By building on that stack, they get access to close to 200 million merchant accepting points around the world, five-plus billion Visa credentials around the world, all of the Visa tokens that are embedded in the ecosystem and the like. They get immediate access to scale. The largest network for payments and money movement around the world that they can get by accessing the Visa as a service stack. So, Ryan, we were talking about this earlier. Arguably for investors, historically, it was just easier to forecast Visa's revenue growth. All you needed was a card penetration number globally, and you can get a very nice revenue growth for Visa. Fast-forward to now, the revenue growth you're delivering is at an accelerated pace versus historical levels, in part because of the value-added services successes. The complication for investors is that it's harder to create a model out of VAS and forecast it. Maybe help us understand what is driving the growth of your VAS businesses, and more importantly, what drives your conviction in the opportunity you see. Great. Harder to model, but a bigger opportunity, a much bigger opportunity. Let me do my best to explain that. As I mentioned, the origins of our value-added services business are in service of our clients. Helping our clients, issuers, acquirers, merchants, grow and thrive in an increasingly complicated commerce environment is what led us to build and ultimately grow and scale these businesses. We have four value-added services businesses. The first is our issuing business, so where we build, design, and ship products and services to help issuers issue credentials, manage credentials for their end users. Those issuers could be large financial institutions, of which we serve most around the world, as well as FinTechs, and other players that are issuing credentials. That's the first area. What's an example in that business? We have issuer processing services. For example, in the U.S., we have our DPS business where we provide issuer processing services for debit credentials. A few years ago, we bought a company called Pismo, which is a cloud-native issuer processor that provides issuer processing services for credit, debit, prepaid commercial. They also provide core bank ledger services, which is essentially the operating system for banks. We deploy Pismo all around the world in service of our issuers to make it easier for them to issue credentials or run their bank. For example, we announced last quarter that Wells Fargo has chosen Pismo to be the operating system for their retail bank, one of the largest, most sophisticated retail banks on the planet. Pismo also is the provider of choice for FinTechs that are growing and issuing credentials all around the world. That's the first of the pillars of our value-added services business. Again, the origin is providing services that can help our clients do a better job issuing Visa credentials around the world. That's one. The second is our acceptance business. If you are a seller around the world, or importantly, if you are an acquirer around the world, keeping up with the innovation arms race to provide omni-channel services that can compete with the best acquirers on the planet is a very hard task. In our acceptance business, we have a platform called CyberSource. That is exactly what CyberSource does. Using acquirers as an example, we provide white label services to acquirers in countries all around the world, so that we take the technology development roadmap off of their shoulders, and we provide it to them. It shows up in the market, not necessarily under the Visa brand, shows up under the acquirers brand, but they're paying us for those services, and we're providing them that technology roadmap. The third is risk and security, and this may be the most needed set of value-added services in today's environment, where we provide both to issuers and acquirers and all ecosystem participants, scoring algorithms, platforms to help them manage fraud, security, cyber, all of the things that are risks in this environment. An example there that I would point to is our Visa Advanced Authorization score. When you go tap your Visa card at a retailer, it's likely being scored in real-time, I think up to 400 different data elements to determine if that is you and if it's ultimately a purchase that you intended to make. That's even harder to do in an e-commerce environment or, as we talked about earlier, in an agentic environment. That platform has become an essential tool for so many ecosystem participants around the world to make sure that they're reducing fraud and increasing sales. Finally, we have an advisory business where we provide services that range from data and analytics services to marketing services, to even strategy and advice services to our clients to help them navigate this complex world or provide marketing using our sponsorships like FIFA and the Olympics that are unique and bespoke to them that only Visa can provide. All four of those businesses have enormous TAMs. In all four of those businesses, we are competing against legacy players in those industry segments that don't have the sophistication that we do. In all four of those areas, we have a unique ability and competitive advantage to win because the buyer that we are selling to is a long-term Visa partner, a partner that we have been embedded with for decades, a partner that we are arguably their most trusted partner, a partner where we have existing commercial arrangements that have long been approved by all the buyers in that organization. That's a very important right that we have to win. We're shipping organic product in each of those verticals, and we're buying companies that we're able to then put into our distribution network, companies like Pismo, as I mentioned, or Featurespace that we recently acquired, that we're able to distribute through our salespeople in 200 countries and territories around the world. That is why we've built these businesses. That is what the businesses are. Importantly, that's why we're seeing so much product market fit, and that's why the businesses are growing so well. These businesses now represent close to a third of Visa's revenue. These businesses have been consistently growing at more than 20% year-over-year for years, I think 28% in the most recent quarter. We have only scratched the surface of the available TAM and the available opportunity in each of those verticals at our clients. There's so much to talk about there, but we need to get to so many other topics, Ryan. Tokens, let's talk about them. You now have 17.5 billion plus tokens globally, which have grown from two billion five years ago. Tell us about what tokens do for you with respect to enhancing the network and also your opportunity to deliver more value-added services, and in what ways are agentic tokens kind of different? If you look at the scaling of tokens over the last several years, it's a great example of the ability of Visa to scale something broadly around the world. To answer your question, the value that tokens play at the highest level is two things. First, a much, much better digital transaction platform. One of the reasons that we've seen tokens scale so broadly is they're just a much better way to engage a digital transaction than a traditional 16-digit number on your credit card or debit card. We see broadly sales go up for merchants and fraud come down. Authorization rates go up on average about five percentage points. That's enormous for a seller. That is enormous for a seller. Fraud comes down about 25% up to a third. You've got lower fraud, higher sales, which is why we've now seen token scale to be about 50% of all Visa e-commerce transactions around the world. These tokens also represent an embedded, broadly distributed innovation distribution platform. We have these digital capabilities now embedded in the point of sale at billions of points of sale and enabled merchants around the world for users around the world that allow us to now distribute value-added services through this distributed embedded innovation distribution platform. That is a huge opportunity for us. We've shown the ability to give sellers the option to turn on different services, almost like light switches on the embedded tokens in their companies, to help them with all different types of things to provide a better user experience, a better omnichannel commerce experience. We are very excited about the distributed platform that we've built. We're very excited about how many of these tokens exist. Going back to the earlier discussion, this is one of our biggest advantages to truly enable agentic commerce. All of the distributed tokens that you mentioned, the 17.5 billion Visa tokens that are enabled throughout the ecosystem, this is what's going to enable agents to be able to buy on your behalf in a simple, distributed, at-scale, trusted way, that is going to, I think, be the platform of choice for agentic commerce. Ryan, I want to switch gears and talk about Commercial and Money Movement business. Looks like the revenue growth has accelerated here, in part by some of the mix dynamics. I know you talked about cross-border growing faster within commercial. There is then the opportunity within B2B that you alluded to earlier. What drives the inflection in the CMS growth opportunity for you from here? Well, we're executing the strategy that we shared with our investors at Investor Day. We did the work. We identified the opportunities. We put in place the strategy. We shared it with our investors, and we've been executing it. I feel great about the execution, and ultimately, the results that we're starting to see. Our commercial business is roughly a $2 trillion business that grew at about 11% year-over-year in the last quarter. We have seen growth both domestically, but especially cross-border. The percentage of commercial in terms of our overall cross-border is as high as it's ever been. All three of the areas of opportunity that we identified were making real progress. One, we have been focused on converting consumers who are using consumer Visa cards into small business cards. Sounds very simple, very significant impact. When you get a small business owner who is currently in a consumer card and we upgrade them into a small business card, all sorts of good things happen. They have more credit line. They have more ability to spend. They have better rewards. We've shared a lot of the recent wins that we've had in that space, in the small business space, and you're seeing that in the results. The second thing we focused on is commercial issuance, virtual card issuance, and that we've started to have a lot of wins. I talked in the last quarter about the win we had with Trip.com as one example, and you're seeing that in the results, especially in the growth in cross-border commercial. Then finally, we're seeing a lot of uptake in product innovations and network flexibility. One example of network flexibility is helping us grow acceptance for commercial cards, which is a program we call Visa Commercial Choice. We talked about the flexibility in our pricing model earlier. This is another example. Essentially what we did in this space is we gave buyers and sellers in the commercial space to negotiate a price point that worked for them so that they could accept and use Visa credentials to pay for things in the commercial space, and that has unlocked a lot of acceptance and volume growth for us. It's as simple as a good strategy, great execution. We're starting to see the results, but we're still very early. There remains an enormous opportunity, and we look forward to continuing to grow that business. Great. Ryan, let's talk more about the core of Visa consumer payments. You have historically grown several percentage points faster than the addressable consumer spend. I know in some markets, for example, the U.S., that delta relative to personal consumption expenditure has narrowed. Can you expand upon this, and how do you see Visa's consumer volume growth prospects relative to addressable spend growth? Yeah, we still see enormous opportunity, enormous runway with consumer payments. It's a roughly $20 trillion TAM for our business. A little more than half of that, about $11 trillion, is cash and check. A little less than half of that is all the other ways that consumers are paying around the world that's an opportunity for Visa. That might be domestic schemes, that could be ACH, account to account, those types of things. An enormous TAM. What we've shown is that we're able to put products, services, and innovations in market that ultimately drive our users to prefer Visa and drive growth that is faster than the underlying overall consumer spend. One of the things we shared with investors at Investor Day was that even in countries around the world where there's essentially no cash, we've gotten down to essentially zero cash. Countries like Canada, South Korea, Norway, New Zealand, we shared others. We showed that even in those markets, we have consistently grown and recently grown Visa payment volume faster than the underlying consumer payments growth. The reason is because of all those other ways people continue to pay even above and beyond cash and check. Domestic schemes are a great example. When we compete in e-commerce, in mobile commerce, ultimately in agentic commerce, we simply have more innovations, more capabilities than our domestic competitors have. Ultimately, Visa users choose to shift payment volume to Visa credentials, which then drives our spend faster than the underlying opportunity. Given all of that, given our track record, given our product pipeline, given the $20 trillion opportunity that I mentioned, we have conviction that we'll be able to continue to grow the consumer payments business for quite a long time. I want to follow up on some of your comments, and ask about Europe specifically. I know after the Visa Europe acquisition, things changed quite a lot for you in continental Europe, and that region offers opportunity not just for cash, but also gains from domestic schemes, which you've been gaining share from. More recently, there've also been some nationalism concerns. Maybe just talk about Europe as a secular growth opportunity. Sure. Europe has been a great engine of growth for us. As you said, we're winning share in Europe. Europe will continue to be a significant opportunity for Visa. Over the last five or six years ago, we have invested significantly in Europe. We've doubled the number of people, we've added 50% more offices, we've strengthened our client relationships, we've brought new products to market, all of which has led to the momentum, the growth, the share shift, and winning in Visa. As we look out on the opportunity in Europe, it remains significant. Still enormous amounts of cash in Europe. I think it's more than $2 trillion annually still spent in cash. Domestic schemes still have, as you said, a lot of share, which we view as a lot of opportunity in Europe. Just yesterday, in Europe, we announced a significant increase going forward in our investments in Europe. We announced a EUR 500 million incremental investment in Europe in the next 10 years. We announced a new innovation hub in Europe. We announced a new cyber fusion center in Europe. We announced we're building an additional data center in Europe. We announced we're building a new product and innovation hub in Europe. That reflects, those innovations reflect our commitment to Europe, they reflect the opportunity in Europe, and they reflect our continued excitement to deploy more products and services and innovations in Europe. As you said, there has been historically, actually for decades, and there is now, a focus among Europeans, clients, regulators, elected officials, and everyone, on the importance of payments as it relates to how payments fuel the European economy. That's been true for the last several years that we've had the success we've had, that's been true for the last several decades in Europe, and it's certainly true now, and it's understandable. I think it's understandable, not just in Europe, but around the world. I think what Europeans are seeing is our dedication to Europe, our focus, our investment, and ultimately, the safety, security, reliability, and scale that Visa provides to buyers and sellers in Europe. Ryan, we only have a couple of minutes left, my last question for you. We talked about a number of growth opportunities and accelerated product velocity at Visa. What is your vision regarding how Visa as a business will evolve five years from now? First of all, it all starts with our clients. We wake up every day thinking about doing everything we can in service of our clients. Everything works backwards from that. If you're asking about what is the impact on the business, I think you're going to see continued growth in consumer payments, given all the opportunities that I mentioned around the world. You're going to see accelerated growth from agentic commerce for the reasons that we discussed. You're going to see an increased diversification of Visa's business, diversification of clients, diversification of revenue sources, diversification of geographies around the world. Importantly, you're going to see continued growth in value-added services, given the importance to our clients, and given the enormous amount of products and services and innovation that we're shipping across all of those pillars that I described. Fantastic. Ryan, thank you so much for joining us today. This has been fun. Thanks for having me. I appreciate it.

Speaker 1: Good morning, everyone. Welcome to the second day of Bernstein 42nd Annual Strategic Decisions Conference. I'm Harshita Rawat, the senior analyst covering U.S. payments, and I'm delighted to be here with me today, Ryan McInerney, Visa CEO. Good morning, everyone. good morning everyone Welcome to the second day of Bernstein 42nd Annual Strategic Decisions Conference. welcome to the second day of bernstein 42nd annual strategic decisions conference I'm Harshita Rawat, the senior analyst covering U.S. payments, and I'm delighted to be here with me today, Ryan McInerney, Visa CEO. i'm harshita rawat the senior analyst covering u.s payments and i'm delighted to be here with me today ryan mcinerney visa ceo

Speaker 2: It's great to be here today. I just heard from Colin, the Head of Research, that this is a record-setting Bernstein conference. Congratulations. It's great to be here today. it's great to be here today I just heard from Colin, the Head of Research, that this is a record-setting Bernstein conference. i just heard from colin the head of research that this is a record-setting bernstein conference Congratulations. congratulations

Speaker 1: Thank you. Ryan, there is so much to talk about, but let's get the macro out of the way. What are you seeing in terms of current spending trends, both domestically and in cross-border? Thank you. thank you Ryan, there is so much to talk about, but let's get the macro out of the way. ryan there is so much to talk about but let's get the macro out of the way What are you seeing in terms of current spending trends, both domestically and in cross-border? what are you seeing in terms of current spending trends both domestically and in cross-border

Speaker 2: We're seeing a lot of resilience. During our last quarter earnings call, shared the spending trends both domestically, internationally, cross-border, and what the numbers all showed was an enormous amount of resilience, strong consumer spending, broad-based. If you look at the United States, discretionary, non-discretionary, both remaining very stable and resilient. If you look across spending bands, from the highest spending bands down to the lowest spending bands, resiliency. Cross-border, a lot of resiliency around the world. Really, a lot of strength. We updated the numbers through, I think it was May 14, and what we showed across U.S. domestic spending, across payment transactions, across cross-border, was slight improvement across the board. Through today, we continue to see that. I think there's certainly uncertainty in the world. Consumers are uncertain. Businesses are uncertain. We're seeing a lot of resilience. we're seeing a lot of resilience During our last quarter earnings call, shared the spending trends both domestically, internationally, cross-border, and what the numbers all showed was an enormous amount of resilience, strong consumer spending, broad-based. during our last quarter earnings call shared the spending trends both domestically internationally cross-border and what the numbers all showed was an enormous amount of resilience strong consumer spending broad-based If you look at the United States, discretionary, non-discretionary, both remaining very stable and resilient. if you look at the united states discretionary non-discretionary both remaining very stable and resilient If you look across spending bands, from the highest spending bands down to the lowest spending bands, resiliency. if you look across spending bands from the highest spending bands down to the lowest spending bands resiliency Cross-border, a lot of resiliency around the world. cross-border a lot of resiliency around the world Really, a lot of strength. really a lot of strength We updated the numbers through, I think it was May 14, and what we showed across U.S. domestic spending, across payment transactions, across cross-border, was slight improvement across the board. we updated the numbers through i think it was may 14 and what we showed across u.s domestic spending across payment transactions across cross-border was slight improvement across the board Through today, we continue to see that. through today we continue to see that I think there's certainly uncertainty in the world. i think there's certainly uncertainty in the world Consumers are uncertain. consumers are uncertain Businesses are uncertain. businesses are uncertain There's certainly a lot of things happening around the world that people are looking at into the future and wondering what's going to happen. If you actually look at the facts and you look at the data, especially as it relates to our network, there's an enormous amount of resiliency in consumer spending, and that continues today. There's certainly a lot of things happening around the world that people are looking at into the future and wondering what's going to happen. there's certainly a lot of things happening around the world that people are looking at into the future and wondering what's going to happen If you actually look at the facts and you look at the data, especially as it relates to our network, there's an enormous amount of resiliency in consumer spending, and that continues today. if you actually look at the facts and you look at the data especially as it relates to our network there's an enormous amount of resiliency in consumer spending and that continues today

Speaker 1: That's great. Ryan, it's been a busy couple of years for Visa. We've had a lot of product and partnership announcements from you over the past year. A lot of growth initiatives around agentic stable coins, value-added services, and we'll talk about those. Taking a step back, it does appear that the product velocity at Visa has accelerated. Maybe talk about the changes you have made since becoming CEO at the organizational level, which have contributed to that. That's great. that's great Ryan, it's been a busy couple of years for Visa. ryan it's been a busy couple of years for visa We've had a lot of product and partnership announcements from you over the past year. we've had a lot of product and partnership announcements from you over the past year A lot of growth initiatives around agentic stable coins, value-added services, and we'll talk about those. a lot of growth initiatives around agentic stable coins value-added services and we'll talk about those Taking a step back, it does appear that the product velocity at Visa has accelerated. taking a step back it does appear that the product velocity at visa has accelerated Maybe talk about the changes you have made since becoming CEO at the organizational level, which have contributed to that. maybe talk about the changes you have made since becoming ceo at the organizational level which have contributed to that

Speaker 2: The product velocity has increased. The product-market fit has increased. The adoption of the products that we've shipped has increased, and in large part, that is a result of many of the changes that we've made over the last several years. The first set of changes that we made, when I took over about three and a half years ago, were reorganizing and redesigning how we design, build, and ship products at Visa. A few specific changes that we made. One is we reoriented all of our product teams to be aligned against consumer payments, against money movement and commercial, and against value-added services. Within our value-added services areas, specifically against issuing acceptance, risk, and so on. We built persistent scrum teams aligned against all the opportunities in those specific areas. The product velocity has increased. the product velocity has increased The product-market fit has increased. the product-market fit has increased The adoption of the products that we've shipped has increased, and in large part, that is a result of many of the changes that we've made over the last several years. the adoption of the products that we've shipped has increased and in large part that is a result of many of the changes that we've made over the last several years The first set of changes that we made, when I took over about three and a half years ago, were reorganizing and redesigning how we design, build, and ship products at Visa. the first set of changes that we made when i took over about three and a half years ago were reorganizing and redesigning how we design build and ship products at visa A few specific changes that we made. a few specific changes that we made One is we reoriented all of our product teams to be aligned against consumer payments, against money movement and commercial, and against value-added services. one is we reoriented all of our product teams to be aligned against consumer payments against money movement and commercial and against value-added services Within our value-added services areas, specifically against issuing acceptance, risk, and so on. within our value-added services areas specifically against issuing acceptance risk and so on We built persistent scrum teams aligned against all the opportunities in those specific areas. we built persistent scrum teams aligned against all the opportunities in those specific areas We rebuilt from the bottom up how our product and engineering teams are incented, compensated, shared OKRs, I mean everything. We redesigned the entire product development cycle at Visa. You jump forward a couple of years, we have had mass adoption among those teams of agentic tools. Our design teams, our product teams, they're using prototyping tools. Certainly, our engineering teams are using all the available agentic tools to accelerate the velocity and improve the products that they're building and shipping. You look today at Visa and the migration that's happening is the development and the deployment of agents as part of those product development scrum teams. What's happening is we have more scrum teams because the scrum teams are getting smaller, and they're able to use agents on their behalf to design, prototype, build, and ship. We rebuilt from the bottom up how our product and engineering teams are incented, compensated, shared OKRs, I mean everything. we rebuilt from the bottom up how our product and engineering teams are incented compensated shared okrs i mean everything We redesigned the entire product development cycle at Visa. we redesigned the entire product development cycle at visa You jump forward a couple of years, we have had mass adoption among those teams of agentic tools. you jump forward a couple of years we have had mass adoption among those teams of agentic tools Our design teams, our product teams, they're using prototyping tools. our design teams our product teams they're using prototyping tools Certainly, our engineering teams are using all the available agentic tools to accelerate the velocity and improve the products that they're building and shipping. certainly our engineering teams are using all the available agentic tools to accelerate the velocity and improve the products that they're building and shipping You look today at Visa and the migration that's happening is the development and the deployment of agents as part of those product development scrum teams. you look today at visa and the migration that's happening is the development and the deployment of agents as part of those product development scrum teams What's happening is we have more scrum teams because the scrum teams are getting smaller, and they're able to use agents on their behalf to design, prototype, build, and ship. what's happening is we have more scrum teams because the scrum teams are getting smaller and they're able to use agents on their behalf to design prototype build and ship Through all of that, one of the other big unlocks that we've found is we've done a much more purposeful job of integrating the country managers and their teams into the early product development cycle. What's happening is we're shipping product that has much better product fit, that has much bigger adoption at the country level all around the world because we've taken that voice of our country managers and ultimately our clients much earlier into the design, iteration, prototyping, and build phase of our product development life cycle. We're very excited about the velocity. We're very excited about the product market fit, and ultimately, to your point, you see it in the results. You see the types of products that we're shipping around the world like, take the Visa Flexible Credential, which we truly believe will be one of the revolutionary innovations in consumer payments. Through all of that, one of the other big unlocks that we've found is we've done a much more purposeful job of integrating the country managers and their teams into the early product development cycle. through all of that one of the other big unlocks that we've found is we've done a much more purposeful job of integrating the country managers and their teams into the early product development cycle What's happening is we're shipping product that has much better product fit, that has much bigger adoption at the country level all around the world because we've taken that voice of our country managers and ultimately our clients much earlier into the design, iteration, prototyping, and build phase of our product development life cycle. what's happening is we're shipping product that has much better product fit that has much bigger adoption at the country level all around the world because we've taken that voice of our country managers and ultimately our clients much earlier into the design iteration prototyping and build phase of our product development life cycle We're very excited about the velocity. we're very excited about the velocity We're very excited about the product market fit, and ultimately, to your point, you see it in the results. we're very excited about the product market fit and ultimately to your point you see it in the results You see the types of products that we're shipping around the world like, take the Visa Flexible Credential, which we truly believe will be one of the revolutionary innovations in consumer payments. you see the types of products that we're shipping around the world like take the visa flexible credential which we truly believe will be one of the revolutionary innovations in consumer payments You're seeing adoption from all different types of products, traditional financial institutions, FinTech players, BNPL players, crypto players, and the like. I think that's one just very pragmatic example of that change in the product development approach at Visa. You're seeing adoption from all different types of products, traditional financial institutions, FinTech players, BNPL players, crypto players, and the like. you're seeing adoption from all different types of products traditional financial institutions fintech players bnpl players crypto players and the like I think that's one just very pragmatic example of that change in the product development approach at Visa. i think that's one just very pragmatic example of that change in the product development approach at visa

Speaker 1: Staying on this topic of innovation, let's talk about agentic. How does agentic commerce expand both your addressable market and the value proposition you bring to your customers with respect to increased digitization, new categories of commerce, and growth in B2B, et cetera? Staying on this topic of innovation, let's talk about agentic. staying on this topic of innovation let's talk about agentic How does agentic commerce expand both your addressable market and the value proposition you bring to your customers with respect to increased digitization, new categories of commerce, and growth in B2B, et cetera? how does agentic commerce expand both your addressable market and the value proposition you bring to your customers with respect to increased digitization new categories of commerce and growth in b2b et cetera

Speaker 2: Sure. We have deep conviction that agentic commerce is going to be a very important wave of the digitization of commerce around the world, but it's still very early. To answer your question about the TAM and the growth opportunity with agentic, we see a number of incremental growth opportunities that come when we see the rise, eventually, of agentic commerce. The first is just more digitization. We saw this with the rise of e-commerce, we saw this with the rise of mobile commerce, and now we will see it with agentic commerce, which is just an acceleration of the shift from the face-to-face commerce environment to digital. That's a benefit for Visa that was in both those waves, it will be in agentic. The second is just more transactions. I think there's going to be a lot of incremental transactions that come from agentic commerce. Sure. We have deep conviction that agentic commerce is going to be a very important wave of the digitization of commerce around the world, but it's still very early. sure. we have deep conviction that agentic commerce is going to be a very important wave of the digitization of commerce around the world but it's still very early To answer your question about the TAM and the growth opportunity with agentic, we see a number of incremental growth opportunities that come when we see the rise, eventually, of agentic commerce. to answer your question about the tam and the growth opportunity with agentic we see a number of incremental growth opportunities that come when we see the rise eventually of agentic commerce The first is just more digitization. the first is just more digitization We saw this with the rise of e-commerce, we saw this with the rise of mobile commerce, and now we will see it with agentic commerce, which is just an acceleration of the shift from the face-to-face commerce environment to digital. we saw this with the rise of e-commerce we saw this with the rise of mobile commerce and now we will see it with agentic commerce which is just an acceleration of the shift from the face-to-face commerce environment to digital That's a benefit for Visa that was in both those waves, it will be in agentic. that's a benefit for visa that was in both those waves it will be in agentic The second is just more transactions. the second is just more transactions I think there's going to be a lot of incremental transactions that come from agentic commerce. i think there's going to be a lot of incremental transactions that come from agentic commerce I'll give you a few examples. One is when we ultimately all have agents going out shopping and then buying on our behalf, they're going to look for opportunities to find the best product, the best value, the best availability, those types of things. Ultimately, that's going to lead to more transactions. What might used to have been four items that I'd buy in one cart from one merchant is more likely to be four separate transactions at four separate merchants as my agent optimizes on my behalf. Another example will be machine-to-machine transactions or agent-to-agent transactions, digital, largely very small ticket transactions where my agent might be buying compute or tokens or images on my behalf. Those are all incremental transactions. Those don't exist today. That's an opportunity for Visa to capture those transactions onto our network. That's a second area where we're quite excited. I'll give you a few examples. i'll give you a few examples One is when we ultimately all have agents going out shopping and then buying on our behalf, they're going to look for opportunities to find the best product, the best value, the best availability, those types of things. one is when we ultimately all have agents going out shopping and then buying on our behalf they're going to look for opportunities to find the best product the best value the best availability those types of things Ultimately, that's going to lead to more transactions. ultimately that's going to lead to more transactions What might used to have been four items that I'd buy in one cart from one merchant is more likely to be four separate transactions at four separate merchants as my agent optimizes on my behalf. what might used to have been four items that i'd buy in one cart from one merchant is more likely to be four separate transactions at four separate merchants as my agent optimizes on my behalf Another example will be machine-to-machine transactions or agent-to-agent transactions, digital, largely very small ticket transactions where my agent might be buying compute or tokens or images on my behalf. another example will be machine-to-machine transactions or agent-to-agent transactions digital largely very small ticket transactions where my agent might be buying compute or tokens or images on my behalf Those are all incremental transactions. those are all incremental transactions Those don't exist today. those don't exist today That's an opportunity for Visa to capture those transactions onto our network. that's an opportunity for visa to capture those transactions onto our network That's a second area where we're quite excited. that's a second area where we're quite excited You mentioned in your question a third area that I would note, which is B2B. I think B2B will, as a result of agentic commerce, B2B transactions on the Visa network will increase. B2B transactions have been something we've talked about for a long time, and maybe we'll talk about in your questions today. That specific segment has some of the best product-market fit for agentic commerce. I think that's one of the first areas where you're really going to see agent-to-agent commerce provide real value for buyers and sellers. The last thing I would say is I think there's broad-based consensus that you're going to see an increase in GDP from everything happening with agentic, whether that's a half a point, three-quarters a point, a point and a half, I think is less relevant. You mentioned in your question a third area that I would note, which is B2B. you mentioned in your question a third area that i would note which is b2b I think B2B will, as a result of agentic commerce, B2B transactions on the Visa network will increase. i think b2b will as a result of agentic commerce b2b transactions on the visa network will increase B2B transactions have been something we've talked about for a long time, and maybe we'll talk about in your questions today. b2b transactions have been something we've talked about for a long time and maybe we'll talk about in your questions today That specific segment has some of the best product-market fit for agentic commerce. that specific segment has some of the best product-market fit for agentic commerce I think that's one of the first areas where you're really going to see agent-to-agent commerce provide real value for buyers and sellers. i think that's one of the first areas where you're really going to see agent-to-agent commerce provide real value for buyers and sellers The last thing I would say is I think there's broad-based consensus that you're going to see an increase in GDP from everything happening with agentic, whether that's a half a point, three-quarters a point, a point and a half, I think is less relevant. the last thing i would say is i think there's broad-based consensus that you're going to see an increase in gdp from everything happening with agentic whether that's a half a point three-quarters a point a point and a half i think is less relevant That's going to lead to more consumer spending. That is going to be incremental opportunity and growth for Visa. That's going to lead to more consumer spending. that's going to lead to more consumer spending That is going to be incremental opportunity and growth for Visa. that is going to be incremental opportunity and growth for visa

Speaker 1: You mentioned e-commerce, It's fascinating, right? It not only accelerated cash digitization, which helped you, but also helped you gain share from domestic schemes and contactless was a good analogy also for increase in number of transactions and what it does to Visa. You mentioned e-commerce, It's fascinating, right? you mentioned e-commerce it's fascinating right It not only accelerated cash digitization, which helped you, but also helped you gain share from domestic schemes and contactless was a good analogy also for increase in number of transactions and what it does to Visa. it not only accelerated cash digitization which helped you but also helped you gain share from domestic schemes and contactless was a good analogy also for increase in number of transactions and what it does to visa

Speaker 2: Sure. Sure. sure

Speaker 1: Of the growth. You mentioned agent-to-agent transactions, kind of those micro transactions. There is a perception among some investors that stable coins may be more suited to the money layer of this new internet, as opposed to cards. Tell us why that's not the case. Of the growth. of the growth You mentioned agent-to-agent transactions, kind of those micro transactions. you mentioned agent-to-agent transactions kind of those micro transactions There is a perception among some investors that stable coins may be more suited to the money layer of this new internet, as opposed to cards. there is a perception among some investors that stable coins may be more suited to the money layer of this new internet as opposed to cards Tell us why that's not the case. tell us why that's not the case

Speaker 2: Yeah. We have deep conviction that Visa credentials are by far the best way to pay and be paid in an agentic world. I would even just ask everyone in the room, just think about themselves as consumers for a moment. In an agentic world where you're going to send your agent out on your behalf to buy things for you or your family, what are you going to want to use? Are you going to want to use a credential that has broad-based acceptance, that has well-established rules and criteria that if something goes wrong, you know what's going to happen? You're going to want to use a credential where if you get the wrong item, you know with confidence that you're going to be able to return it and get your money back if you need. If there's fraud, you know that you're covered. Yeah. yeah We have deep conviction that Visa credentials are by far the best way to pay and be paid in an agentic world. we have deep conviction that visa credentials are by far the best way to pay and be paid in an agentic world I would even just ask everyone in the room, just think about themselves as consumers for a moment. i would even just ask everyone in the room just think about themselves as consumers for a moment In an agentic world where you're going to send your agent out on your behalf to buy things for you or your family, what are you going to want to use? in an agentic world where you're going to send your agent out on your behalf to buy things for you or your family what are you going to want to use Are you going to want to use a credential that has broad-based acceptance, that has well-established rules and criteria that if something goes wrong, you know what's going to happen? are you going to want to use a credential that has broad-based acceptance that has well-established rules and criteria that if something goes wrong you know what's going to happen You're going to want to use a credential where if you get the wrong item, you know with confidence that you're going to be able to return it and get your money back if you need. you're going to want to use a credential where if you get the wrong item you know with confidence that you're going to be able to return it and get your money back if you need If there's fraud, you know that you're covered. if there's fraud you know that you're covered Just think about, again, yourself as a consumer and compare that to stablecoins. Stablecoins is an instant, irrevocable transaction. There is not broad-based acceptance. You don't know where you can use it. You don't know what's going to happen if something goes wrong. I think this is why we have such deep conviction. We showed this in the rise of e-commerce you were mentioning earlier. This became very clear in the rise of mobile commerce and will become the default way to pay and be paid in an agentic world because it's so well-established. In addition, you've got 5 billion credentials that exist out in the digital ecosystem with many more digital Visa tokens that maybe we want to talk about, 200 million-ish merchants that accept these credentials around the world. This ecosystem has been built for agentic commerce. Just think about, again, yourself as a consumer and compare that to stablecoins. just think about again yourself as a consumer and compare that to stablecoins Stablecoins is an instant, irrevocable transaction. stablecoins is an instant irrevocable transaction There is not broad-based acceptance. there is not broad-based acceptance You don't know where you can use it. you don't know where you can use it You don't know what's going to happen if something goes wrong. you don't know what's going to happen if something goes wrong I think this is why we have such deep conviction. i think this is why we have such deep conviction We showed this in the rise of e-commerce you were mentioning earlier. we showed this in the rise of e-commerce you were mentioning earlier This became very clear in the rise of mobile commerce and will become the default way to pay and be paid in an agentic world because it's so well-established. this became very clear in the rise of mobile commerce and will become the default way to pay and be paid in an agentic world because it's so well-established In addition, you've got 5 billion credentials that exist out in the digital ecosystem with many more digital Visa tokens that maybe we want to talk about, 200 million-ish merchants that accept these credentials around the world. in addition you've got 5 billion credentials that exist out in the digital ecosystem with many more digital visa tokens that maybe we want to talk about 200 million-ish merchants that accept these credentials around the world This ecosystem has been built for agentic commerce. this ecosystem has been built for agentic commerce The Visa platform is purpose-built in many ways for the rise of what's going to happen in terms of agentic commerce. The Visa platform is purpose-built in many ways for the rise of what's going to happen in terms of agentic commerce. the visa platform is purpose-built in many ways for the rise of what's going to happen in terms of agentic commerce

Speaker 1: As we saw in the early days of e-commerce, fraud was a huge problem. When trust becomes so important, I think that's where Visa delivers a value proposition more strongly. I want to follow up on micropayments. As we saw in the early days of e-commerce, fraud was a huge problem. as we saw in the early days of e-commerce fraud was a huge problem When trust becomes so important, I think that's where Visa delivers a value proposition more strongly. when trust becomes so important i think that's where visa delivers a value proposition more strongly I want to follow up on micropayments. i want to follow up on micropayments Specifically, Ryan. What role can Visa play in this kind of agent-to-agent micro payments space? Specifically, Ryan. specifically ryan What role can Visa play in this kind of agent-to-agent micro payments space? what role can visa play in this kind of agent-to-agent micro payments space

Speaker 2: Yeah, great. Yeah, great. yeah great

Speaker 1: For the audience, maybe can you explain? For the audience, maybe can you explain? for the audience maybe can you explain

Speaker 2: Explain it. Explain it. explain it

Speaker 1: Yes. Yes. yes

Speaker 2: Before I comment on micro transactions, I want to go back and just comment on the word that you used, trust. There's a lot of conversation in the world right now about the limiting factor for the rise of AI, and it's largely compute and energy. The limiting factor, in my opinion, for the rise of agentic commerce is exactly what you said, trust. That is what Visa brings to that ecosystem. That is the summation of all those components that I was mentioning earlier, is trust. And I think when you look at the Visa brand and what it means both to buyers and sellers, there's inherent trust in that brand that's going to give users confidence to use Visa credentials in an agentic world. Okay, micro-transactions. Before I comment on micro transactions, I want to go back and just comment on the word that you used, trust. before i comment on micro transactions i want to go back and just comment on the word that you used trust There's a lot of conversation in the world right now about the limiting factor for the rise of AI, and it's largely compute and energy. there's a lot of conversation in the world right now about the limiting factor for the rise of ai and it's largely compute and energy The limiting factor, in my opinion, for the rise of agentic commerce is exactly what you said, trust. the limiting factor in my opinion for the rise of agentic commerce is exactly what you said trust That is what Visa brings to that ecosystem. that is what visa brings to that ecosystem That is the summation of all those components that I was mentioning earlier, is trust. And I think when you look at the Visa brand and what it means both to buyers and sellers, there's inherent trust in that brand that's going to give users confidence to use Visa credentials in an agentic world. that is the summation of all those components that i was mentioning earlier is trust. and i think when you look at the visa brand and what it means both to buyers and sellers there's inherent trust in that brand that's going to give users confidence to use visa credentials in an agentic world Okay, micro-transactions. okay micro-transactions What we're seeing is with the rise of these developer tools, think Claude Code, for example, which I'm sure all of your audience is quite familiar with and has likely used or is using. We're seeing the ability for essentially everyone, for all of us, to become developers. The tools are that easy. They are getting that simple that everyone, all of us in this room and on the phone, our children, our spouses, we all are going to become developers. With the rise in availability of these tools, we're all going to be building, and when we build, we're going to need to buy. What you're going to see is the command line interface, the CLI, which is what you interface with when you're on Claude Code or one of these other tools, essentially is going to become a commerce platform. What we're seeing is with the rise of these developer tools, think Claude Code, for example, which I'm sure all of your audience is quite familiar with and has likely used or is using. what we're seeing is with the rise of these developer tools think claude code for example which i'm sure all of your audience is quite familiar with and has likely used or is using We're seeing the ability for essentially everyone, for all of us, to become developers. we're seeing the ability for essentially everyone for all of us to become developers The tools are that easy. the tools are that easy They are getting that simple that everyone, all of us in this room and on the phone, our children, our spouses, we all are going to become developers. they are getting that simple that everyone all of us in this room and on the phone our children our spouses we all are going to become developers With the rise in availability of these tools, we're all going to be building, and when we build, we're going to need to buy. with the rise in availability of these tools we're all going to be building and when we build we're going to need to buy What you're going to see is the command line interface, the CLI, which is what you interface with when you're on Claude Code or one of these other tools, essentially is going to become a commerce platform. what you're going to see is the command line interface the cli which is what you interface with when you're on claude code or one of these other tools essentially is going to become a commerce platform All of the users around the world that become developers are going to use the CLI as a commerce platform and have their agent go out and buy compute or tokens and some of the things that I was describing earlier. Let me give you an example. Let's say you go on to Claude Code and you want to go build a website or an app. You're going to need to go buy compute. You're going to maybe need to go buy a URL. You're going to need to go buy maybe some imagery. You want to go buy some stock images to kind of whatever you want to do on your app or your website. You're going to need to go interact with APIs of services to go buy those different things, whether it's compute or tokens or images or what have you. All of the users around the world that become developers are going to use the CLI as a commerce platform and have their agent go out and buy compute or tokens and some of the things that I was describing earlier. all of the users around the world that become developers are going to use the cli as a commerce platform and have their agent go out and buy compute or tokens and some of the things that i was describing earlier Let me give you an example. let me give you an example Let's say you go on to Claude Code and you want to go build a website or an app. let's say you go on to claude code and you want to go build a website or an app You're going to need to go buy compute. you're going to need to go buy compute You're going to maybe need to go buy a URL. you're going to maybe need to go buy a url You're going to need to go buy maybe some imagery. you're going to need to go buy maybe some imagery You want to go buy some stock images to kind of whatever you want to do on your app or your website. you want to go buy some stock images to kind of whatever you want to do on your app or your website You're going to need to go interact with APIs of services to go buy those different things, whether it's compute or tokens or images or what have you. you're going to need to go interact with apis of services to go buy those different things whether it's compute or tokens or images or what have you What we're doing is we're building the ability for you to load your Visa card into that interface and just have your agent go buy whatever it is you need to go build and then ultimately launch your app. Those transactions are going to be very small transactions. What we've shown over time is that we can adjust our pricing, we can adjust our commercial model to make sure that our credentials are the best way to pay and be paid for those small transactions. We've done that with transit. We've done that with vending. We've done that with lots of different services around the world. If you think back maybe five years ago or 10 years ago, who would have thought we'd all just be tapping our Visa cards to go buy a Coke at a vending machine? That transaction's too small. What we're doing is we're building the ability for you to load your Visa card into that interface and just have your agent go buy whatever it is you need to go build and then ultimately launch your app. what we're doing is we're building the ability for you to load your visa card into that interface and just have your agent go buy whatever it is you need to go build and then ultimately launch your app Those transactions are going to be very small transactions. those transactions are going to be very small transactions What we've shown over time is that we can adjust our pricing, we can adjust our commercial model to make sure that our credentials are the best way to pay and be paid for those small transactions. what we've shown over time is that we can adjust our pricing we can adjust our commercial model to make sure that our credentials are the best way to pay and be paid for those small transactions We've done that with transit. we've done that with transit We've done that with vending. we've done that with vending We've done that with lots of different services around the world. we've done that with lots of different services around the world If you think back maybe five years ago or 10 years ago, who would have thought we'd all just be tapping our Visa cards to go buy a Coke at a vending machine? if you think back maybe five years ago or 10 years ago who would have thought we'd all just be tapping our visa cards to go buy a coke at a vending machine That transaction's too small. that transaction's too small That couldn't be possible, but we're able to easily adjust all of those commercial elements to make that happen. That gives you a sense of what we see happening with agent-to-agent transactions. The way I think about it is every API is going to become a point of sale, and your agent is going to be able to go interact with all of those APIs and buy whatever services you need to get done whatever you can dream up and build through the command line interface. That couldn't be possible, but we're able to easily adjust all of those commercial elements to make that happen. that couldn't be possible but we're able to easily adjust all of those commercial elements to make that happen That gives you a sense of what we see happening with agent-to-agent transactions. that gives you a sense of what we see happening with agent-to-agent transactions The way I think about it is every API is going to become a point of sale, and your agent is going to be able to go interact with all of those APIs and buy whatever services you need to get done whatever you can dream up and build through the command line interface. the way i think about it is every api is going to become a point of sale and your agent is going to be able to go interact with all of those apis and buy whatever services you need to get done whatever you can dream up and build through the command line interface

Speaker 1: Yeah, so you can adjust your pricing model, you can batch settle transactions, and then at the same time you're giving these agents these trusted credentials and kind of you're verifying the agents, right? All of the trust also becomes a big part. Yeah, so you can adjust your pricing model, you can batch settle transactions, and then at the same time you're giving these agents these trusted credentials and kind of you're verifying the agents, right? yeah so you can adjust your pricing model you can batch settle transactions and then at the same time you're giving these agents these trusted credentials and kind of you're verifying the agents right All of the trust also becomes a big part. all of the trust also becomes a big part

Speaker 2: The trust, the scale, the availability, the credentials, and then ultimately, I come back, just like in the agentic commerce use cases, users, human beings, all of us are the ones that are going to decide how our agents go pay. For the same reasons that we all prefer to use Visa credentials in the physical world, in the e-com world, in the mobile world, we're going to prefer our agents to use those credentials in the agentic world. The trust, the scale, the availability, the credentials, and then ultimately, I come back, just like in the agentic commerce use cases, users, human beings, all of us are the ones that are going to decide how our agents go pay. the trust the scale the availability the credentials and then ultimately i come back just like in the agentic commerce use cases users human beings all of us are the ones that are going to decide how our agents go pay For the same reasons that we all prefer to use Visa credentials in the physical world, in the e-com world, in the mobile world, we're going to prefer our agents to use those credentials in the agentic world. for the same reasons that we all prefer to use visa credentials in the physical world in the e-com world in the mobile world we're going to prefer our agents to use those credentials in the agentic world

Speaker 1: Ryan, I want to switch gears and talk about stable coins. Ryan, I want to switch gears and talk about stable coins. ryan i want to switch gears and talk about stable coins

Speaker 2: Okay. Okay. okay

Speaker 1: You have a thriving stable coin-linked card business. You now also participate in some of the new emerging blockchains for payments. I know you've talked about the services opportunity with respect to stable coins. Clearly, you view stable coins as an opportunity for Visa. What do you think is misunderstood by some with regards to Visa and stable coins? You have a thriving stable coin-linked card business. you have a thriving stable coin-linked card business You now also participate in some of the new emerging blockchains for payments. you now also participate in some of the new emerging blockchains for payments I know you've talked about the services opportunity with respect to stable coins. i know you've talked about the services opportunity with respect to stable coins Clearly, you view stable coins as an opportunity for Visa. clearly you view stable coins as an opportunity for visa What do you think is misunderstood by some with regards to Visa and stable coins? what do you think is misunderstood by some with regards to visa and stable coins

Speaker 2: We view stable coins as a significant opportunity. I think it's not surprising there's some misunderstanding because this is all early, and it's moving fast. Let me step back and give a few very pragmatic examples of how we are embracing stable coins and stable coins are an opportunity for Visa. The first is, one of the areas where there's product market fit for stable coins is consumers in countries around the world where they have a strong preference to hold U.S. dollar-denominated accounts. Think Argentina as an example. If you live in Buenos Aires, for generations, your family has wanted to have accounts in U.S. dollars, but they've either been too expensive or unavailable to you. Now with stable coins, you have easy, frictionless access to hold your savings in U.S. dollar-denominated stable coins, whether it's USDC or USDT or what have you. We view stable coins as a significant opportunity. we view stable coins as a significant opportunity I think it's not surprising there's some misunderstanding because this is all early, and it's moving fast. i think it's not surprising there's some misunderstanding because this is all early and it's moving fast Let me step back and give a few very pragmatic examples of how we are embracing stable coins and stable coins are an opportunity for Visa. let me step back and give a few very pragmatic examples of how we are embracing stable coins and stable coins are an opportunity for visa The first is, one of the areas where there's product market fit for stable coins is consumers in countries around the world where they have a strong preference to hold U.S. dollar-denominated accounts. the first is one of the areas where there's product market fit for stable coins is consumers in countries around the world where they have a strong preference to hold u.s dollar-denominated accounts Think Argentina as an example. think argentina as an example If you live in Buenos Aires, for generations, your family has wanted to have accounts in U.S. dollars, but they've either been too expensive or unavailable to you. if you live in buenos aires for generations your family has wanted to have accounts in u.s dollars but they've either been too expensive or unavailable to you Now with stable coins, you have easy, frictionless access to hold your savings in U.S. dollar-denominated stable coins, whether it's USDC or USDT or what have you. now with stable coins you have easy frictionless access to hold your savings in u.s dollar-denominated stable coins whether it's usdc or usdt or what have you That's happening in countries all around the world. What we've done is we've issued Visa cards on top of those stable coins. If you're an employee at Visa in Buenos Aires, you get paid twice a month in Argentinian pesos. You can now easily move that money into USDC, for example, in your favorite FinTech wallet, and you are issued a Visa card on top of those stable coins, and you go live your life, just as if you were paying in Argentinian pesos. You can go to the grocery store, you can go to the restaurant, you can go buy petrol for your car. That has had great product market fit. I think we've got 150, 160 programs around the world. It's growing very, very quickly. The user experience is very strong. That's happening in countries all around the world. that's happening in countries all around the world What we've done is we've issued Visa cards on top of those stable coins. what we've done is we've issued visa cards on top of those stable coins If you're an employee at Visa in Buenos Aires, you get paid twice a month in Argentinian pesos. if you're an employee at visa in buenos aires you get paid twice a month in argentinian pesos You can now easily move that money into USDC, for example, in your favorite FinTech wallet, and you are issued a Visa card on top of those stable coins, and you go live your life, just as if you were paying in Argentinian pesos. you can now easily move that money into usdc for example in your favorite fintech wallet and you are issued a visa card on top of those stable coins and you go live your life just as if you were paying in argentinian pesos You can go to the grocery store, you can go to the restaurant, you can go buy petrol for your car. you can go to the grocery store you can go to the restaurant you can go buy petrol for your car That has had great product market fit. that has had great product market fit I think we've got 150, 160 programs around the world. i think we've got 150 160 programs around the world It's growing very, very quickly. it's growing very very quickly The user experience is very strong. the user experience is very strong That's an example of a real opportunity for stablecoins. Another example for stablecoins is where there's product market fit in B2B cross-border. Here we are using stablecoins ourselves. We settle about $13 trillion a year on our own network. Essentially every day, one of the things Visa does is we stop and we look around the world, and we figure out who owes who money across the 14,500 financial institutions on our network. Historically, we settle that in fiat. We do it Monday through Friday, and we do it once a day. Now we're using stablecoins to offer settlement seven days a week, multiple times a day, across border, around the world. It's still relatively small, single-digit billions of dollars, but it's growing very fast, and it offers a lot of benefits to our user base, to our financial institutions. That's an example of a real opportunity for stablecoins. that's an example of a real opportunity for stablecoins Another example for stablecoins is where there's product market fit in B2B cross-border. another example for stablecoins is where there's product market fit in b2b cross-border Here we are using stablecoins ourselves. here we are using stablecoins ourselves We settle about $13 trillion a year on our own network. we settle about $13 trillion a year on our own network Essentially every day, one of the things Visa does is we stop and we look around the world, and we figure out who owes who money across the 14,500 financial institutions on our network. essentially every day one of the things visa does is we stop and we look around the world and we figure out who owes who money across the 14,500 financial institutions on our network Historically, we settle that in fiat. historically we settle that in fiat We do it Monday through Friday, and we do it once a day. we do it monday through friday and we do it once a day Now we're using stablecoins to offer settlement seven days a week, multiple times a day, across border, around the world. now we're using stablecoins to offer settlement seven days a week multiple times a day across border around the world It's still relatively small, single-digit billions of dollars, but it's growing very fast, and it offers a lot of benefits to our user base, to our financial institutions. it's still relatively small single-digit billions of dollars but it's growing very fast and it offers a lot of benefits to our user base to our financial institutions They might have had to hold collateral for a long weekend when we couldn't settle. Now they don't need to hold that collateral. If you're an acquirer, you're able to pay your merchants more quickly. Those just give you a couple examples. I guess the last thing I would mention, you alluded to this in your question, we're also playing a leadership role on a lot of the emerging payment-specific purpose-built blockchains, whether that be Tinkoff or Canton or others. They are looking for us to play an important role because of the leadership, the experience, and the value that we bring to those blockchains, and I think you'll see some important innovations coming out of our product roadmap, built on those blockchains. They might have had to hold collateral for a long weekend when we couldn't settle. they might have had to hold collateral for a long weekend when we couldn't settle Now they don't need to hold that collateral. now they don't need to hold that collateral If you're an acquirer, you're able to pay your merchants more quickly. if you're an acquirer you're able to pay your merchants more quickly Those just give you a couple examples. those just give you a couple examples I guess the last thing I would mention, you alluded to this in your question, we're also playing a leadership role on a lot of the emerging payment-specific purpose-built blockchains, whether that be Tinkoff or Canton or others. i guess the last thing i would mention you alluded to this in your question we're also playing a leadership role on a lot of the emerging payment-specific purpose-built blockchains whether that be tinkoff or canton or others They are looking for us to play an important role because of the leadership, the experience, and the value that we bring to those blockchains, and I think you'll see some important innovations coming out of our product roadmap, built on those blockchains. they are looking for us to play an important role because of the leadership the experience and the value that we bring to those blockchains and i think you'll see some important innovations coming out of our product roadmap built on those blockchains

Speaker 1: It's so fascinating that one of the best product-market fits for stablecoins in consumer payments is a Visa card. It's so fascinating that one of the best product-market fits for stablecoins in consumer payments is a Visa card. it's so fascinating that one of the best product-market fits for stablecoins in consumer payments is a visa card

Speaker 2: Exactly. To be honest, maybe at this point, the single best product-market fit except for crypto trading. The one thing you can really point to all around the world that has actually impacted people's lives is stablecoin-linked Visa cards. Exactly. exactly To be honest, maybe at this point, the single best product-market fit except for crypto trading. to be honest maybe at this point the single best product-market fit except for crypto trading The one thing you can really point to all around the world that has actually impacted people's lives is stablecoin-linked Visa cards. the one thing you can really point to all around the world that has actually impacted people's lives is stablecoin-linked visa cards

Speaker 1: Ryan, taking a step back, the cost of acceptance of cards comes up quite often in discussions. Most of those comparisons are often not apples-to-apples. People often compare credit cards to debit-like products. Debit cards are already quite cheap, and credit cards offer a lot of value to the consumers. Maybe talk about the value the cards bring versus just the settlement rail and the flexibility you have on pricing constructs in that whole cost of acceptance debate. Ryan, taking a step back, the cost of acceptance of cards comes up quite often in discussions. ryan taking a step back the cost of acceptance of cards comes up quite often in discussions Most of those comparisons are often not apples- to- apples. most of those comparisons are often not apples- to- apples People often compare credit cards to debit-like products. people often compare credit cards to debit-like products Debit cards are already quite cheap, and credit cards offer a lot of value to the consumers. debit cards are already quite cheap and credit cards offer a lot of value to the consumers Maybe talk about the value the cards bring versus just the settlement rail and the flexibility you have on pricing constructs in that whole cost of acceptance debate. maybe talk about the value the cards bring versus just the settlement rail and the flexibility you have on pricing constructs in that whole cost of acceptance debate

Speaker 2: Yeah, sure. Cost of acceptance is a nuanced topic for a number of reasons, some of which you mentioned. The first is it's very different in different parts of the world. I think the analogy you were giving there was probably focused on the U.S., but if you go outside the U.S., credit cards are actually much cheaper in some parts of the world. It's just different in different parts of the world. Let me talk about the U.S., because I think that's where a lot of the questions come. First, credit and debit, very different. As you mentioned, debit, relatively inexpensive, certainly relative to the value that's provided. Yeah, sure. yeah sure Cost of acceptance is a nuanced topic for a number of reasons, some of which you mentioned. cost of acceptance is a nuanced topic for a number of reasons some of which you mentioned The first is it's very different in different parts of the world. the first is it's very different in different parts of the world I think the analogy you were giving there was probably focused on the U.S., but if you go outside the U.S., credit cards are actually much cheaper in some parts of the world. i think the analogy you were giving there was probably focused on the u.s but if you go outside the u.s credit cards are actually much cheaper in some parts of the world It's just different in different parts of the world. it's just different in different parts of the world Let me talk about the U.S., because I think that's where a lot of the questions come. let me talk about the u.s because i think that's where a lot of the questions come First, credit and debit, very different. first credit and debit very different As you mentioned, debit, relatively inexpensive, certainly relative to the value that's provided. as you mentioned debit relatively inexpensive certainly relative to the value that's provided Most of the relative use cases that people talk about when they talk about stablecoins is really in the debit space, because that is money that's available and money that you pay now versus pay later, which you do on a credit card. In the credit space, I think one of the things people forget is that Americans are carrying around Visa credentials in their pocket person phones that represent more than $3 trillion of purchasing power. That is a gigantic amount of horsepower for spending, for sales, for merchants, and ultimately for the U.S. economy. The opportunity to spend that is what is a big amount of fuel for the U.S. economy, and that is the price to value that you were mentioning when it comes to credit costs. Most of the relative use cases that people talk about when they talk about stablecoins is really in the debit space, because that is money that's available and money that you pay now versus pay later, which you do on a credit card. most of the relative use cases that people talk about when they talk about stablecoins is really in the debit space because that is money that's available and money that you pay now versus pay later which you do on a credit card In the credit space, I think one of the things people forget is that Americans are carrying around Visa credentials in their pocket person phones that represent more than $3 trillion of purchasing power. in the credit space i think one of the things people forget is that americans are carrying around visa credentials in their pocket person phones that represent more than $3 trillion of purchasing power That is a gigantic amount of horsepower for spending, for sales, for merchants, and ultimately for the U.S. economy. that is a gigantic amount of horsepower for spending for sales for merchants and ultimately for the u.s economy The opportunity to spend that is what is a big amount of fuel for the U.S. economy, and that is the price to value that you were mentioning when it comes to credit costs. the opportunity to spend that is what is a big amount of fuel for the u.s economy and that is the price to value that you were mentioning when it comes to credit costs The second thing that happens is many Visa users, most Visa users earn rewards when they use their credit cards to spend. That is why they have a preference, as I was mentioning earlier, to use those credit cards in the physical world, they have a preference to use those cards in the digital world, and they will have a preference to use those cards and have their agents use those cards in an agentic world. Then getting to the latter part of your question, as I alluded to earlier, what we've shown historically is we have a lot of flexibility to optimize and change and customize our pricing to fit different use cases to ensure that we're delivering real value and ultimately product market fit for these credit cards, in different use cases. I'll give you one example since we're here in New York. The second thing that happens is many Visa users, most Visa users earn rewards when they use their credit cards to spend. the second thing that happens is many visa users most visa users earn rewards when they use their credit cards to spend That is why they have a preference, as I was mentioning earlier, to use those credit cards in the physical world, they have a preference to use those cards in the digital world, and they will have a preference to use those cards and have their agents use those cards in an agentic world. that is why they have a preference as i was mentioning earlier to use those credit cards in the physical world they have a preference to use those cards in the digital world and they will have a preference to use those cards and have their agents use those cards in an agentic world Then getting to the latter part of your question, as I alluded to earlier, what we've shown historically is we have a lot of flexibility to optimize and change and customize our pricing to fit different use cases to ensure that we're delivering real value and ultimately product market fit for these credit cards, in different use cases. then getting to the latter part of your question as i alluded to earlier what we've shown historically is we have a lot of flexibility to optimize and change and customize our pricing to fit different use cases to ensure that we're delivering real value and ultimately product market fit for these credit cards in different use cases I'll give you one example since we're here in New York. i'll give you one example since we're here in new york Most people in the audience have probably tapped their Visa card to ride the subway. That's a good example of where we had to customize our commercial model, customize our pricing to make it easy for New Yorkers to simply tap their Visa credit card to get through the turnstile, and there's many other examples like that, and there will be in an agentic world going forward. Most people in the audience have probably tapped their Visa card to ride the subway. most people in the audience have probably tapped their visa card to ride the subway That's a good example of where we had to customize our commercial model, customize our pricing to make it easy for New Yorkers to simply tap their Visa credit card to get through the turnstile, and there's many other examples like that, and there will be in an agentic world going forward. that's a good example of where we had to customize our commercial model customize our pricing to make it easy for new yorkers to simply tap their visa credit card to get through the turnstile and there's many other examples like that and there will be in an agentic world going forward

Speaker 1: Once you tap, you never go back. Ryan, I want to switch gears and go back to the Investor Day and revisit the Visa as a service construct. Can you walk us through the layers of your stack and how they allow you to use your different components of Visa's platform to create solutions for clients? Once you tap, you never go back. once you tap you never go back Ryan, I want to switch gears and go back to the Investor Day and revisit the Visa as a service construct. ryan i want to switch gears and go back to the investor day and revisit the visa as a service construct Can you walk us through the layers of your stack and how they allow you to use your different components of Visa's platform to create solutions for clients? can you walk us through the layers of your stack and how they allow you to use your different components of visa's platform to create solutions for clients

Speaker 2: Sure. Maybe I'll start by just explaining the value-added services businesses that we have and then put those in the context of the stack. Maybe I'll start by just explaining the journey that we've been on with Visa over several years. If you put this in context, we have evolved our business in many ways to enable our users to use Visa credentials in lots of different use cases. Enabling those payment use cases is hard. It's hard for issuers, it's hard for fintechs, it's hard for a lot of the ecosystem players. What we've done over time is build a set of value-added services for issuers, for acquirers and merchants, to enable them to deliver those use cases for users. Sure. sure Maybe I'll start by just explaining the value-added services businesses that we have and then put those in the context of the stack. maybe i'll start by just explaining the value-added services businesses that we have and then put those in the context of the stack Maybe I'll start by just explaining the journey that we've been on with Visa over several years. maybe i'll start by just explaining the journey that we've been on with visa over several years If you put this in context, we have evolved our business in many ways to enable our users to use Visa credentials in lots of different use cases. if you put this in context we have evolved our business in many ways to enable our users to use visa credentials in lots of different use cases Enabling those payment use cases is hard. enabling those payment use cases is hard It's hard for issuers, it's hard for fintechs, it's hard for a lot of the ecosystem players. it's hard for issuers it's hard for fintechs it's hard for a lot of the ecosystem players What we've done over time is build a set of value-added services for issuers, for acquirers and merchants, to enable them to deliver those use cases for users. what we've done over time is build a set of value-added services for issuers for acquirers and merchants to enable them to deliver those use cases for users We've built a set of different services and a set of different solutions that our users can consume to help them issue new cards, to reduce fraud, to protect them from cyber, to enable an omni-channel point of sale for a merchant, those types of things. Going back now to your question, what we've done is we've delivered all of that through what we call the Visa as a service stack. At the foundational level of our stack is our network of networks. VisaNet, which is our network that we have processed transactions on for many decades, but also the network of networks that we've built with 14 billion endpoints around the world as we've connected our network to all available networks around the world. We've built a set of different services and a set of different solutions that our users can consume to help them issue new cards, to reduce fraud, to protect them from cyber, to enable an omni-channel point of sale for a merchant, those types of things. we've built a set of different services and a set of different solutions that our users can consume to help them issue new cards to reduce fraud to protect them from cyber to enable an omni-channel point of sale for a merchant those types of things Going back now to your question, what we've done is we've delivered all of that through what we call the Visa as a service stack. going back now to your question what we've done is we've delivered all of that through what we call the visa as a service stack At the foundational level of our stack is our network of networks. at the foundational level of our stack is our network of networks VisaNet, which is our network that we have processed transactions on for many decades, but also the network of networks that we've built with 14 billion endpoints around the world as we've connected our network to all available networks around the world. visanet which is our network that we have processed transactions on for many decades but also the network of networks that we've built with 14 billion endpoints around the world as we've connected our network to all available networks around the world Then on top of that, we, over time, have componentized all the services, a few of which I mentioned earlier, into module consumable APIs that any of our partners can consume from us in a single API integration. The third level of our stack is where we take those module services, and we've combined those into solutions, into products, into custom-built services that our partners can consume if they don't want to consume all the modularized services themselves. Then finally, at the top of our stack, we've made it very easy for anyone around the world to access all of that, the access layer of our stack. Whether you're a large, sophisticated financial institution or whether you're a developer in Nigeria, you are able to access Visa essentially as a hyperscaler. We are the largest hyperscaler of payments and money movements around the world. Then on top of that, we, over time, have componentized all the services, a few of which I mentioned earlier, into module consumable APIs that any of our partners can consume from us in a single API integration. then on top of that we over time have componentized all the services a few of which i mentioned earlier into module consumable apis that any of our partners can consume from us in a single api integration The third level of our stack is where we take those module services, and we've combined those into solutions, into products, into custom-built services that our partners can consume if they don't want to consume all the modularized services themselves. the third level of our stack is where we take those module services and we've combined those into solutions into products into custom-built services that our partners can consume if they don't want to consume all the modularized services themselves Then finally, at the top of our stack, we've made it very easy for anyone around the world to access all of that, the access layer of our stack. then finally at the top of our stack we've made it very easy for anyone around the world to access all of that the access layer of our stack Whether you're a large, sophisticated financial institution or whether you're a developer in Nigeria, you are able to access Visa essentially as a hyperscaler. whether you're a large sophisticated financial institution or whether you're a developer in nigeria you are able to access visa essentially as a hyperscaler We are the largest hyperscaler of payments and money movements around the world. we are the largest hyperscaler of payments and money movements around the world Developers, FinTechs, BigTechs, financial institutions, they're building on our platform. They're accessing those services and solutions through our Visa as a service stack so that they can simply and easily issue new credentials, manage those credentials, provide fraud protection services, loyalty services, card benefits, tokenization. By building on that stack, they get access to close to 200 million merchant accepting points around the world, five-plus billion Visa credentials around the world, all of the Visa tokens that are embedded in the ecosystem and the like. They get immediate access to scale. The largest network for payments and money movement around the world that they can get by accessing the Visa as a service stack. Developers, FinTechs, BigTechs, financial institutions, they're building on our platform. developers fintechs bigtechs financial institutions they're building on our platform They're accessing those services and solutions through our Visa as a service stack so that they can simply and easily issue new credentials, manage those credentials, provide fraud protection services, loyalty services, card benefits, tokenization. they're accessing those services and solutions through our visa as a service stack so that they can simply and easily issue new credentials manage those credentials provide fraud protection services loyalty services card benefits tokenization By building on that stack, they get access to close to 200 million merchant accepting points around the world, five-plus billion Visa credentials around the world, all of the Visa tokens that are embedded in the ecosystem and the like. by building on that stack they get access to close to 200 million merchant accepting points around the world five-plus billion visa credentials around the world all of the visa tokens that are embedded in the ecosystem and the like They get immediate access to scale. they get immediate access to scale The largest network for payments and money movement around the world that they can get by accessing the Visa as a service stack. the largest network for payments and money movement around the world that they can get by accessing the visa as a service stack

Speaker 1: So, Ryan, we were talking about this earlier. Arguably for investors, historically, it was just easier to forecast Visa's revenue growth. All you needed was a card penetration number globally, and you can get a very nice revenue growth for Visa. Fast-forward to now, the revenue growth you're delivering is at an accelerated pace versus historical levels, in part because of the value-added services successes. The complication for investors is that it's harder to create a model out of VAS and forecast it. Maybe help us understand what is driving the growth of your VAS businesses, and more importantly, what drives your conviction in the opportunity you see. So, Ryan, we were talking about this earlier. so, ryan we were talking about this earlier Arguably for investors, historically, it was just easier to forecast Visa's revenue growth. arguably for investors historically it was just easier to forecast visa's revenue growth All you needed was a card penetration number globally, and you can get a very nice revenue growth for Visa. all you needed was a card penetration number globally and you can get a very nice revenue growth for visa Fast-forward to now, the revenue growth you're delivering is at an accelerated pace versus historical levels, in part because of the value-added services successes. fast-forward to now the revenue growth you're delivering is at an accelerated pace versus historical levels in part because of the value-added services successes The complication for investors is that it's harder to create a model out of VAS and forecast it. the complication for investors is that it's harder to create a model out of vas and forecast it Maybe help us understand what is driving the growth of your VAS businesses, and more importantly, what drives your conviction in the opportunity you see. maybe help us understand what is driving the growth of your vas businesses and more importantly what drives your conviction in the opportunity you see

Speaker 2: Great. Harder to model, but a bigger opportunity, a much bigger opportunity. Let me do my best to explain that. As I mentioned, the origins of our value-added services business are in service of our clients. Helping our clients, issuers, acquirers, merchants, grow and thrive in an increasingly complicated commerce environment is what led us to build and ultimately grow and scale these businesses. We have four value-added services businesses. The first is our issuing business, so where we build, design, and ship products and services to help issuers issue credentials, manage credentials for their end users. Those issuers could be large financial institutions, of which we serve most around the world, as well as FinTechs, and other players that are issuing credentials. That's the first area. What's an example in that business? We have issuer processing services. Great. great Harder to model, but a bigger opportunity, a much bigger opportunity. harder to model but a bigger opportunity a much bigger opportunity Let me do my best to explain that. let me do my best to explain that As I mentioned, the origins of our value-added services business are in service of our clients. as i mentioned the origins of our value-added services business are in service of our clients Helping our clients, issuers, acquirers, merchants, grow and thrive in an increasingly complicated commerce environment is what led us to build and ultimately grow and scale these businesses. helping our clients issuers acquirers merchants grow and thrive in an increasingly complicated commerce environment is what led us to build and ultimately grow and scale these businesses We have four value-added services businesses. we have four value-added services businesses The first is our issuing business, so where we build, design, and ship products and services to help issuers issue credentials, manage credentials for their end users. the first is our issuing business so where we build design and ship products and services to help issuers issue credentials manage credentials for their end users Those issuers could be large financial institutions, of which we serve most around the world, as well as FinTechs, and other players that are issuing credentials. those issuers could be large financial institutions of which we serve most around the world as well as fintechs and other players that are issuing credentials That's the first area. that's the first area What's an example in that business? what's an example in that business We have issuer processing services. we have issuer processing services For example, in the U.S., we have our DPS business where we provide issuer processing services for debit credentials. A few years ago, we bought a company called Pismo, which is a cloud-native issuer processor that provides issuer processing services for credit, debit, prepaid commercial. They also provide core bank ledger services, which is essentially the operating system for banks. We deploy Pismo all around the world in service of our issuers to make it easier for them to issue credentials or run their bank. For example, we announced last quarter that Wells Fargo has chosen Pismo to be the operating system for their retail bank, one of the largest, most sophisticated retail banks on the planet. Pismo also is the provider of choice for FinTechs that are growing and issuing credentials all around the world. That's the first of the pillars of our value-added services business. For example, in the U.S., we have our DPS business where we provide issuer processing services for debit credentials. for example in the u.s we have our dps business where we provide issuer processing services for debit credentials A few years ago, we bought a company called Pismo, which is a cloud-native issuer processor that provides issuer processing services for credit, debit, prepaid commercial. a few years ago we bought a company called pismo which is a cloud-native issuer processor that provides issuer processing services for credit debit prepaid commercial They also provide core bank ledger services, which is essentially the operating system for banks. they also provide core bank ledger services which is essentially the operating system for banks We deploy Pismo all around the world in service of our issuers to make it easier for them to issue credentials or run their bank. we deploy pismo all around the world in service of our issuers to make it easier for them to issue credentials or run their bank For example, we announced last quarter that Wells Fargo has chosen Pismo to be the operating system for their retail bank, one of the largest, most sophisticated retail banks on the planet. for example we announced last quarter that wells fargo has chosen pismo to be the operating system for their retail bank one of the largest most sophisticated retail banks on the planet Pismo also is the provider of choice for FinTechs that are growing and issuing credentials all around the world. pismo also is the provider of choice for fintechs that are growing and issuing credentials all around the world That's the first of the pillars of our value-added services business. that's the first of the pillars of our value-added services business Again, the origin is providing services that can help our clients do a better job issuing Visa credentials around the world. That's one. The second is our acceptance business. If you are a seller around the world, or importantly, if you are an acquirer around the world, keeping up with the innovation arms race to provide omni-channel services that can compete with the best acquirers on the planet is a very hard task. In our acceptance business, we have a platform called CyberSource. That is exactly what CyberSource does. Using acquirers as an example, we provide white label services to acquirers in countries all around the world, so that we take the technology development roadmap off of their shoulders, and we provide it to them. Again, the origin is providing services that can help our clients do a better job issuing Visa credentials around the world. again the origin is providing services that can help our clients do a better job issuing visa credentials around the world That's one. that's one The second is our acceptance business. If you are a seller around the world, or importantly, if you are an acquirer around the world, keeping up with the innovation arms race to provide omni-channel services that can compete with the best acquirers on the planet is a very hard task. the second is our acceptance business. if you are a seller around the world or importantly if you are an acquirer around the world keeping up with the innovation arms race to provide omni-channel services that can compete with the best acquirers on the planet is a very hard task In our acceptance business, we have a platform called CyberSource. in our acceptance business we have a platform called cybersource That is exactly what CyberSource does. that is exactly what cybersource does Using acquirers as an example, we provide white label services to acquirers in countries all around the world, so that we take the technology development roadmap off of their shoulders, and we provide it to them. using acquirers as an example we provide white label services to acquirers in countries all around the world so that we take the technology development roadmap off of their shoulders and we provide it to them It shows up in the market, not necessarily under the Visa brand, shows up under the acquirers brand, but they're paying us for those services, and we're providing them that technology roadmap. The third is risk and security, and this may be the most needed set of value-added services in today's environment, where we provide both to issuers and acquirers and all ecosystem participants, scoring algorithms, platforms to help them manage fraud, security, cyber, all of the things that are risks in this environment. An example there that I would point to is our Visa Advanced Authorization score. When you go tap your Visa card at a retailer, it's likely being scored in real-time, I think up to 400 different data elements to determine if that is you and if it's ultimately a purchase that you intended to make. It shows up in the market, not necessarily under the Visa brand, shows up under the acquirers brand, but they're paying us for those services, and we're providing them that technology roadmap. it shows up in the market not necessarily under the visa brand shows up under the acquirers brand but they're paying us for those services and we're providing them that technology roadmap The third is risk and security, and this may be the most needed set of value-added services in today's environment, where we provide both to issuers and acquirers and all ecosystem participants, scoring algorithms, platforms to help them manage fraud, security, cyber, all of the things that are risks in this environment. the third is risk and security and this may be the most needed set of value-added services in today's environment where we provide both to issuers and acquirers and all ecosystem participants scoring algorithms platforms to help them manage fraud security cyber all of the things that are risks in this environment An example there that I would point to is our Visa Advanced Authorization score. an example there that i would point to is our visa advanced authorization score When you go tap your Visa card at a retailer, it's likely being scored in real-time, I think up to 400 different data elements to determine if that is you and if it's ultimately a purchase that you intended to make. when you go tap your visa card at a retailer it's likely being scored in real-time i think up to 400 different data elements to determine if that is you and if it's ultimately a purchase that you intended to make That's even harder to do in an e-commerce environment or, as we talked about earlier, in an agentic environment. That platform has become an essential tool for so many ecosystem participants around the world to make sure that they're reducing fraud and increasing sales. Finally, we have an advisory business where we provide services that range from data and analytics services to marketing services, to even strategy and advice services to our clients to help them navigate this complex world or provide marketing using our sponsorships like FIFA and the Olympics that are unique and bespoke to them that only Visa can provide. All four of those businesses have enormous TAMs. In all four of those businesses, we are competing against legacy players in those industry segments that don't have the sophistication that we do. That's even harder to do in an e-commerce environment or, as we talked about earlier, in an agentic environment. that's even harder to do in an e-commerce environment or as we talked about earlier in an agentic environment That platform has become an essential tool for so many ecosystem participants around the world to make sure that they're reducing fraud and increasing sales. that platform has become an essential tool for so many ecosystem participants around the world to make sure that they're reducing fraud and increasing sales Finally, we have an advisory business where we provide services that range from data and analytics services to marketing services, to even strategy and advice services to our clients to help them navigate this complex world or provide marketing using our sponsorships like FIFA and the Olympics that are unique and bespoke to them that only Visa can provide. finally we have an advisory business where we provide services that range from data and analytics services to marketing services to even strategy and advice services to our clients to help them navigate this complex world or provide marketing using our sponsorships like fifa and the olympics that are unique and bespoke to them that only visa can provide All four of those businesses have enormous TAMs. all four of those businesses have enormous tams In all four of those businesses, we are competing against legacy players in those industry segments that don't have the sophistication that we do. in all four of those businesses we are competing against legacy players in those industry segments that don't have the sophistication that we do In all four of those areas, we have a unique ability and competitive advantage to win because the buyer that we are selling to is a long-term Visa partner, a partner that we have been embedded with for decades, a partner that we are arguably their most trusted partner, a partner where we have existing commercial arrangements that have long been approved by all the buyers in that organization. That's a very important right that we have to win. We're shipping organic product in each of those verticals, and we're buying companies that we're able to then put into our distribution network, companies like Pismo, as I mentioned, or Featurespace that we recently acquired, that we're able to distribute through our salespeople in 200 countries and territories around the world. That is why we've built these businesses. That is what the businesses are. In all four of those areas, we have a unique ability and competitive advantage to win because the buyer that we are selling to is a long-term Visa partner, a partner that we have been embedded with for decades, a partner that we are arguably their most trusted partner, a partner where we have existing commercial arrangements that have long been approved by all the buyers in that organization. in all four of those areas we have a unique ability and competitive advantage to win because the buyer that we are selling to is a long-term visa partner a partner that we have been embedded with for decades a partner that we are arguably their most trusted partner a partner where we have existing commercial arrangements that have long been approved by all the buyers in that organization That's a very important right that we have to win. that's a very important right that we have to win We're shipping organic product in each of those verticals, and we're buying companies that we're able to then put into our distribution network, companies like Pismo, as I mentioned, or Featurespace that we recently acquired, that we're able to distribute through our salespeople in 200 countries and territories around the world. we're shipping organic product in each of those verticals and we're buying companies that we're able to then put into our distribution network companies like pismo as i mentioned or featurespace that we recently acquired that we're able to distribute through our salespeople in 200 countries and territories around the world That is why we've built these businesses. that is why we've built these businesses That is what the businesses are. that is what the businesses are Importantly, that's why we're seeing so much product market fit, and that's why the businesses are growing so well. These businesses now represent close to a third of Visa's revenue. These businesses have been consistently growing at more than 20% year-over-year for years, I think 28% in the most recent quarter. We have only scratched the surface of the available TAM and the available opportunity in each of those verticals at our clients. Importantly, that's why we're seeing so much product market fit, and that's why the businesses are growing so well. importantly that's why we're seeing so much product market fit and that's why the businesses are growing so well These businesses now represent close to a third of Visa's revenue. these businesses now represent close to a third of visa's revenue These businesses have been consistently growing at more than 20% year-over-year for years, I think 28% in the most recent quarter. these businesses have been consistently growing at more than 20% year-over-year for years i think 28% in the most recent quarter We have only scratched the surface of the available TAM and the available opportunity in each of those verticals at our clients. we have only scratched the surface of the available tam and the available opportunity in each of those verticals at our clients

Speaker 1: There's so much to talk about there, but we need to get to so many other topics, Ryan. Tokens, let's talk about them. You now have 17.5 billion plus tokens globally, which have grown from two billion five years ago. Tell us about what tokens do for you with respect to enhancing the network and also your opportunity to deliver more value-added services, and in what ways are agentic tokens kind of different? There's so much to talk about there, but we need to get to so many other topics, Ryan. there's so much to talk about there but we need to get to so many other topics ryan Tokens, let's talk about them. tokens let's talk about them You now have 17.5 billion plus tokens globally, which have grown from two billion five years ago. you now have 17.5 billion plus tokens globally which have grown from two billion five years ago Tell us about what tokens do for you with respect to enhancing the network and also your opportunity to deliver more value-added services, and in what ways are agentic tokens kind of different? tell us about what tokens do for you with respect to enhancing the network and also your opportunity to deliver more value-added services and in what ways are agentic tokens kind of different

Speaker 2: If you look at the scaling of tokens over the last several years, it's a great example of the ability of Visa to scale something broadly around the world. To answer your question, the value that tokens play at the highest level is two things. First, a much, much better digital transaction platform. One of the reasons that we've seen tokens scale so broadly is they're just a much better way to engage a digital transaction than a traditional 16-digit number on your credit card or debit card. We see broadly sales go up for merchants and fraud come down. Authorization rates go up on average about five percentage points. That's enormous for a seller. That is enormous for a seller. Fraud comes down about 25% up to a third. If you look at the scaling of tokens over the last several years, it's a great example of the ability of Visa to scale something broadly around the world. if you look at the scaling of tokens over the last several years it's a great example of the ability of visa to scale something broadly around the world To answer your question, the value that tokens play at the highest level is two things. to answer your question the value that tokens play at the highest level is two things First, a much, much better digital transaction platform. first a much much better digital transaction platform One of the reasons that we've seen tokens scale so broadly is they're just a much better way to engage a digital transaction than a traditional 16-digit number on your credit card or debit card. one of the reasons that we've seen tokens scale so broadly is they're just a much better way to engage a digital transaction than a traditional 16-digit number on your credit card or debit card We see broadly sales go up for merchants and fraud come down. we see broadly sales go up for merchants and fraud come down Authorization rates go up on average about five percentage points. authorization rates go up on average about five percentage points That's enormous for a seller. that's enormous for a seller That is enormous for a seller. that is enormous for a seller Fraud comes down about 25% up to a third. fraud comes down about 25% up to a third You've got lower fraud, higher sales, which is why we've now seen token scale to be about 50% of all Visa e-commerce transactions around the world. These tokens also represent an embedded, broadly distributed innovation distribution platform. We have these digital capabilities now embedded in the point of sale at billions of points of sale and enabled merchants around the world for users around the world that allow us to now distribute value-added services through this distributed embedded innovation distribution platform. That is a huge opportunity for us. We've shown the ability to give sellers the option to turn on different services, almost like light switches on the embedded tokens in their companies, to help them with all different types of things to provide a better user experience, a better omnichannel commerce experience. We are very excited about the distributed platform that we've built. You've got lower fraud, higher sales, which is why we've now seen token scale to be about 50% of all Visa e-commerce transactions around the world. you've got lower fraud higher sales which is why we've now seen token scale to be about 50% of all visa e-commerce transactions around the world These tokens also represent an embedded, broadly distributed innovation distribution platform. these tokens also represent an embedded broadly distributed innovation distribution platform We have these digital capabilities now embedded in the point of sale at billions of points of sale and enabled merchants around the world for users around the world that allow us to now distribute value-added services through this distributed embedded innovation distribution platform. we have these digital capabilities now embedded in the point of sale at billions of points of sale and enabled merchants around the world for users around the world that allow us to now distribute value-added services through this distributed embedded innovation distribution platform That is a huge opportunity for us. that is a huge opportunity for us We've shown the ability to give sellers the option to turn on different services, almost like light switches on the embedded tokens in their companies, to help them with all different types of things to provide a better user experience, a better omnichannel commerce experience. we've shown the ability to give sellers the option to turn on different services almost like light switches on the embedded tokens in their companies to help them with all different types of things to provide a better user experience a better omnichannel commerce experience We are very excited about the distributed platform that we've built. we are very excited about the distributed platform that we've built We're very excited about how many of these tokens exist. Going back to the earlier discussion, this is one of our biggest advantages to truly enable agentic commerce. All of the distributed tokens that you mentioned, the 17.5 billion Visa tokens that are enabled throughout the ecosystem, this is what's going to enable agents to be able to buy on your behalf in a simple, distributed, at-scale, trusted way, that is going to, I think, be the platform of choice for agentic commerce. We're very excited about how many of these tokens exist. we're very excited about how many of these tokens exist Going back to the earlier discussion, this is one of our biggest advantages to truly enable agentic commerce. going back to the earlier discussion this is one of our biggest advantages to truly enable agentic commerce All of the distributed tokens that you mentioned, the 17.5 billion Visa tokens that are enabled throughout the ecosystem, this is what's going to enable agents to be able to buy on your behalf in a simple, distributed, at-scale, trusted way, that is going to, I think, be the platform of choice for agentic commerce. all of the distributed tokens that you mentioned the 17.5 billion visa tokens that are enabled throughout the ecosystem this is what's going to enable agents to be able to buy on your behalf in a simple distributed at-scale trusted way that is going to i think be the platform of choice for agentic commerce

Speaker 1: Ryan, I want to switch gears and talk about Commercial and Money Movement business. Looks like the revenue growth has accelerated here, in part by some of the mix dynamics. I know you talked about cross-border growing faster within commercial. There is then the opportunity within B2B that you alluded to earlier. What drives the inflection in the CMS growth opportunity for you from here? Ryan, I want to switch gears and talk about Commercial and Money Movement business. ryan i want to switch gears and talk about commercial and money movement business Looks like the revenue growth has accelerated here, in part by some of the mix dynamics. looks like the revenue growth has accelerated here in part by some of the mix dynamics I know you talked about cross-border growing faster within commercial. i know you talked about cross-border growing faster within commercial There is then the opportunity within B2B that you alluded to earlier. there is then the opportunity within b2b that you alluded to earlier What drives the inflection in the CMS growth opportunity for you from here? what drives the inflection in the cms growth opportunity for you from here

Speaker 2: Well, we're executing the strategy that we shared with our investors at Investor Day. We did the work. We identified the opportunities. We put in place the strategy. We shared it with our investors, and we've been executing it. I feel great about the execution, and ultimately, the results that we're starting to see. Our commercial business is roughly a $2 trillion business that grew at about 11% year-over-year in the last quarter. We have seen growth both domestically, but especially cross-border. The percentage of commercial in terms of our overall cross-border is as high as it's ever been. All three of the areas of opportunity that we identified were making real progress. One, we have been focused on converting consumers who are using consumer Visa cards into small business cards. Sounds very simple, very significant impact. Well, we're executing the strategy that we shared with our investors at Investor Day. well we're executing the strategy that we shared with our investors at investor day We did the work. we did the work We identified the opportunities. we identified the opportunities We put in place the strategy. we put in place the strategy We shared it with our investors, and we've been executing it. we shared it with our investors and we've been executing it I feel great about the execution, and ultimately, the results that we're starting to see. i feel great about the execution and ultimately the results that we're starting to see Our commercial business is roughly a $2 trillion business that grew at about 11% year-over-year in the last quarter. our commercial business is roughly a $2 trillion business that grew at about 11% year-over-year in the last quarter We have seen growth both domestically, but especially cross-border. we have seen growth both domestically but especially cross-border The percentage of commercial in terms of our overall cross-border is as high as it's ever been. the percentage of commercial in terms of our overall cross-border is as high as it's ever been All three of the areas of opportunity that we identified were making real progress. all three of the areas of opportunity that we identified were making real progress One, we have been focused on converting consumers who are using consumer Visa cards into small business cards. one we have been focused on converting consumers who are using consumer visa cards into small business cards Sounds very simple, very significant impact. sounds very simple very significant impact When you get a small business owner who is currently in a consumer card and we upgrade them into a small business card, all sorts of good things happen. They have more credit line. They have more ability to spend. They have better rewards. We've shared a lot of the recent wins that we've had in that space, in the small business space, and you're seeing that in the results. The second thing we focused on is commercial issuance, virtual card issuance, and that we've started to have a lot of wins. I talked in the last quarter about the win we had with Trip.com as one example, and you're seeing that in the results, especially in the growth in cross-border commercial. Then finally, we're seeing a lot of uptake in product innovations and network flexibility. When you get a small business owner who is currently in a consumer card and we upgrade them into a small business card, all sorts of good things happen. when you get a small business owner who is currently in a consumer card and we upgrade them into a small business card all sorts of good things happen They have more credit line. they have more credit line They have more ability to spend. they have more ability to spend They have better rewards. they have better rewards We've shared a lot of the recent wins that we've had in that space, in the small business space, and you're seeing that in the results. we've shared a lot of the recent wins that we've had in that space in the small business space and you're seeing that in the results The second thing we focused on is commercial issuance, virtual card issuance, and that we've started to have a lot of wins. the second thing we focused on is commercial issuance virtual card issuance and that we've started to have a lot of wins I talked in the last quarter about the win we had with Trip.com as one example, and you're seeing that in the results, especially in the growth in cross-border commercial. i talked in the last quarter about the win we had with trip.com as one example and you're seeing that in the results especially in the growth in cross-border commercial Then finally, we're seeing a lot of uptake in product innovations and network flexibility. then finally we're seeing a lot of uptake in product innovations and network flexibility One example of network flexibility is helping us grow acceptance for commercial cards, which is a program we call Visa Commercial Choice. We talked about the flexibility in our pricing model earlier. This is another example. Essentially what we did in this space is we gave buyers and sellers in the commercial space to negotiate a price point that worked for them so that they could accept and use Visa credentials to pay for things in the commercial space, and that has unlocked a lot of acceptance and volume growth for us. It's as simple as a good strategy, great execution. We're starting to see the results, but we're still very early. There remains an enormous opportunity, and we look forward to continuing to grow that business. One example of network flexibility is helping us grow acceptance for commercial cards, which is a program we call Visa Commercial Choice. one example of network flexibility is helping us grow acceptance for commercial cards which is a program we call visa commercial choice We talked about the flexibility in our pricing model earlier. we talked about the flexibility in our pricing model earlier This is another example. this is another example Essentially what we did in this space is we gave buyers and sellers in the commercial space to negotiate a price point that worked for them so that they could accept and use Visa credentials to pay for things in the commercial space, and that has unlocked a lot of acceptance and volume growth for us. essentially what we did in this space is we gave buyers and sellers in the commercial space to negotiate a price point that worked for them so that they could accept and use visa credentials to pay for things in the commercial space and that has unlocked a lot of acceptance and volume growth for us It's as simple as a good strategy, great execution. it's as simple as a good strategy great execution We're starting to see the results, but we're still very early. we're starting to see the results but we're still very early There remains an enormous opportunity, and we look forward to continuing to grow that business. there remains an enormous opportunity and we look forward to continuing to grow that business

Speaker 1: Great. Ryan, let's talk more about the core of Visa consumer payments. You have historically grown several percentage points faster than the addressable consumer spend. I know in some markets, for example, the U.S., that delta relative to personal consumption expenditure has narrowed. Can you expand upon this, and how do you see Visa's consumer volume growth prospects relative to addressable spend growth? Great. great Ryan, let's talk more about the core of Visa consumer payments. ryan let's talk more about the core of visa consumer payments You have historically grown several percentage points faster than the addressable consumer spend. you have historically grown several percentage points faster than the addressable consumer spend I know in some markets, for example, the U.S., that delta relative to personal consumption expenditure has narrowed. i know in some markets for example the u.s that delta relative to personal consumption expenditure has narrowed Can you expand upon this, and how do you see Visa's consumer volume growth prospects relative to addressable spend growth? can you expand upon this and how do you see visa's consumer volume growth prospects relative to addressable spend growth

Speaker 2: Yeah, we still see enormous opportunity, enormous runway with consumer payments. It's a roughly $20 trillion TAM for our business. A little more than half of that, about $11 trillion, is cash and check. A little less than half of that is all the other ways that consumers are paying around the world that's an opportunity for Visa. That might be domestic schemes, that could be ACH, account to account, those types of things. An enormous TAM. What we've shown is that we're able to put products, services, and innovations in market that ultimately drive our users to prefer Visa and drive growth that is faster than the underlying overall consumer spend. One of the things we shared with investors at Investor Day was that even in countries around the world where there's essentially no cash, we've gotten down to essentially zero cash. Yeah, we still see enormous opportunity, enormous runway with consumer payments. yeah we still see enormous opportunity enormous runway with consumer payments It's a roughly $20 trillion TAM for our business. it's a roughly $20 trillion tam for our business A little more than half of that, about $11 trillion, is cash and check. a little more than half of that about $11 trillion is cash and check A little less than half of that is all the other ways that consumers are paying around the world that's an opportunity for Visa. a little less than half of that is all the other ways that consumers are paying around the world that's an opportunity for visa That might be domestic schemes, that could be ACH, account to account, those types of things. that might be domestic schemes that could be ach account to account those types of things An enormous TAM. an enormous tam What we've shown is that we're able to put products, services, and innovations in market that ultimately drive our users to prefer Visa and drive growth that is faster than the underlying overall consumer spend. what we've shown is that we're able to put products services and innovations in market that ultimately drive our users to prefer visa and drive growth that is faster than the underlying overall consumer spend One of the things we shared with investors at Investor Day was that even in countries around the world where there's essentially no cash, we've gotten down to essentially zero cash. one of the things we shared with investors at investor day was that even in countries around the world where there's essentially no cash we've gotten down to essentially zero cash Countries like Canada, South Korea, Norway, New Zealand, we shared others. We showed that even in those markets, we have consistently grown and recently grown Visa payment volume faster than the underlying consumer payments growth. The reason is because of all those other ways people continue to pay even above and beyond cash and check. Domestic schemes are a great example. When we compete in e-commerce, in mobile commerce, ultimately in agentic commerce, we simply have more innovations, more capabilities than our domestic competitors have. Ultimately, Visa users choose to shift payment volume to Visa credentials, which then drives our spend faster than the underlying opportunity. Given all of that, given our track record, given our product pipeline, given the $20 trillion opportunity that I mentioned, we have conviction that we'll be able to continue to grow the consumer payments business for quite a long time. Countries like Canada, South Korea, Norway, New Zealand, we shared others. countries like canada south korea norway new zealand we shared others We showed that even in those markets, we have consistently grown and recently grown Visa payment volume faster than the underlying consumer payments growth. we showed that even in those markets we have consistently grown and recently grown visa payment volume faster than the underlying consumer payments growth The reason is because of all those other ways people continue to pay even above and beyond cash and check. the reason is because of all those other ways people continue to pay even above and beyond cash and check Domestic schemes are a great example. domestic schemes are a great example When we compete in e-commerce, in mobile commerce, ultimately in agentic commerce, we simply have more innovations, more capabilities than our domestic competitors have. when we compete in e-commerce in mobile commerce ultimately in agentic commerce we simply have more innovations more capabilities than our domestic competitors have Ultimately, Visa users choose to shift payment volume to Visa credentials, which then drives our spend faster than the underlying opportunity. ultimately visa users choose to shift payment volume to visa credentials which then drives our spend faster than the underlying opportunity Given all of that, given our track record, given our product pipeline, given the $20 trillion opportunity that I mentioned, we have conviction that we'll be able to continue to grow the consumer payments business for quite a long time. given all of that given our track record given our product pipeline given the $20 trillion opportunity that i mentioned we have conviction that we'll be able to continue to grow the consumer payments business for quite a long time

Speaker 1: I want to follow up on some of your comments, and ask about Europe specifically. I know after the Visa Europe acquisition, things changed quite a lot for you in continental Europe, and that region offers opportunity not just for cash, but also gains from domestic schemes, which you've been gaining share from. More recently, there've also been some nationalism concerns. Maybe just talk about Europe as a secular growth opportunity. I want to follow up on some of your comments, and ask about Europe specifically. i want to follow up on some of your comments and ask about europe specifically I know after the Visa Europe acquisition, things changed quite a lot for you in continental Europe, and that region offers opportunity not just for cash, but also gains from domestic schemes, which you've been gaining share from. i know after the visa europe acquisition things changed quite a lot for you in continental europe and that region offers opportunity not just for cash but also gains from domestic schemes which you've been gaining share from More recently, there've also been some nationalism concerns. more recently there've also been some nationalism concerns Maybe just talk about Europe as a secular growth opportunity. maybe just talk about europe as a secular growth opportunity

Speaker 2: Sure. Europe has been a great engine of growth for us. As you said, we're winning share in Europe. Europe will continue to be a significant opportunity for Visa. Over the last five or six years ago, we have invested significantly in Europe. We've doubled the number of people, we've added 50% more offices, we've strengthened our client relationships, we've brought new products to market, all of which has led to the momentum, the growth, the share shift, and winning in Visa. As we look out on the opportunity in Europe, it remains significant. Still enormous amounts of cash in Europe. I think it's more than $2 trillion annually still spent in cash. Domestic schemes still have, as you said, a lot of share, which we view as a lot of opportunity in Europe. Sure. sure Europe has been a great engine of growth for us. europe has been a great engine of growth for us As you said, we're winning share in Europe. as you said we're winning share in europe Europe will continue to be a significant opportunity for Visa. europe will continue to be a significant opportunity for visa Over the last five or six years ago, we have invested significantly in Europe. over the last five or six years ago we have invested significantly in europe We've doubled the number of people, we've added 50% more offices, we've strengthened our client relationships, we've brought new products to market, all of which has led to the momentum, the growth, the share shift, and winning in Visa. we've doubled the number of people we've added 50% more offices we've strengthened our client relationships we've brought new products to market all of which has led to the momentum the growth the share shift and winning in visa As we look out on the opportunity in Europe, it remains significant. as we look out on the opportunity in europe it remains significant Still enormous amounts of cash in Europe. still enormous amounts of cash in europe I think it's more than $2 trillion annually still spent in cash. i think it's more than $2 trillion annually still spent in cash Domestic schemes still have, as you said, a lot of share, which we view as a lot of opportunity in Europe. domestic schemes still have as you said a lot of share which we view as a lot of opportunity in europe Just yesterday, in Europe, we announced a significant increase going forward in our investments in Europe. We announced a EUR 500 million incremental investment in Europe in the next 10 years. We announced a new innovation hub in Europe. We announced a new cyber fusion center in Europe. We announced we're building an additional data center in Europe. We announced we're building a new product and innovation hub in Europe. That reflects, those innovations reflect our commitment to Europe, they reflect the opportunity in Europe, and they reflect our continued excitement to deploy more products and services and innovations in Europe. As you said, there has been historically, actually for decades, and there is now, a focus among Europeans, clients, regulators, elected officials, and everyone, on the importance of payments as it relates to how payments fuel the European economy. Just yesterday, in Europe, we announced a significant increase going forward in our investments in Europe. just yesterday in europe we announced a significant increase going forward in our investments in europe We announced a EUR 500 million incremental investment in Europe in the next 10 years. we announced a eur 500 million incremental investment in europe in the next 10 years We announced a new innovation hub in Europe. we announced a new innovation hub in europe We announced a new cyber fusion center in Europe. we announced a new cyber fusion center in europe We announced we're building an additional data center in Europe. we announced we're building an additional data center in europe We announced we're building a new product and innovation hub in Europe. we announced we're building a new product and innovation hub in europe That reflects, those innovations reflect our commitment to Europe, they reflect the opportunity in Europe, and they reflect our continued excitement to deploy more products and services and innovations in Europe. that reflects those innovations reflect our commitment to europe they reflect the opportunity in europe and they reflect our continued excitement to deploy more products and services and innovations in europe As you said, there has been historically, actually for decades, and there is now, a focus among Europeans, clients, regulators, elected officials, and everyone, on the importance of payments as it relates to how payments fuel the European economy. as you said there has been historically actually for decades and there is now a focus among europeans clients regulators elected officials and everyone on the importance of payments as it relates to how payments fuel the european economy That's been true for the last several years that we've had the success we've had, that's been true for the last several decades in Europe, and it's certainly true now, and it's understandable. I think it's understandable, not just in Europe, but around the world. I think what Europeans are seeing is our dedication to Europe, our focus, our investment, and ultimately, the safety, security, reliability, and scale that Visa provides to buyers and sellers in Europe. That's been true for the last several years that we've had the success we've had, that's been true for the last several decades in Europe, and it's certainly true now, and it's understandable. that's been true for the last several years that we've had the success we've had that's been true for the last several decades in europe and it's certainly true now and it's understandable I think it's understandable, not just in Europe, but around the world. i think it's understandable not just in europe but around the world I think what Europeans are seeing is our dedication to Europe, our focus, our investment, and ultimately, the safety, security, reliability, and scale that Visa provides to buyers and sellers in Europe. i think what europeans are seeing is our dedication to europe our focus our investment and ultimately the safety security reliability and scale that visa provides to buyers and sellers in europe

Speaker 1: Ryan, we only have a couple of minutes left, my last question for you. We talked about a number of growth opportunities and accelerated product velocity at Visa. What is your vision regarding how Visa as a business will evolve five years from now? Ryan, we only have a couple of minutes left, my last question for you. ryan we only have a couple of minutes left my last question for you We talked about a number of growth opportunities and accelerated product velocity at Visa. we talked about a number of growth opportunities and accelerated product velocity at visa What is your vision regarding how Visa as a business will evolve five years from now? what is your vision regarding how visa as a business will evolve five years from now

Speaker 2: First of all, it all starts with our clients. We wake up every day thinking about doing everything we can in service of our clients. Everything works backwards from that. If you're asking about what is the impact on the business, I think you're going to see continued growth in consumer payments, given all the opportunities that I mentioned around the world. You're going to see accelerated growth from agentic commerce for the reasons that we discussed. You're going to see an increased diversification of Visa's business, diversification of clients, diversification of revenue sources, diversification of geographies around the world. Importantly, you're going to see continued growth in value-added services, given the importance to our clients, and given the enormous amount of products and services and innovation that we're shipping across all of those pillars that I described. First of all, it all starts with our clients. first of all it all starts with our clients We wake up every day thinking about doing everything we can in service of our clients. we wake up every day thinking about doing everything we can in service of our clients Everything works backwards from that. everything works backwards from that If you're asking about what is the impact on the business, I think you're going to see continued growth in consumer payments, given all the opportunities that I mentioned around the world. if you're asking about what is the impact on the business i think you're going to see continued growth in consumer payments given all the opportunities that i mentioned around the world You're going to see accelerated growth from agentic commerce for the reasons that we discussed. you're going to see accelerated growth from agentic commerce for the reasons that we discussed You're going to see an increased diversification of Visa's business, diversification of clients, diversification of revenue sources, diversification of geographies around the world. you're going to see an increased diversification of visa's business diversification of clients diversification of revenue sources diversification of geographies around the world Importantly, you're going to see continued growth in value-added services, given the importance to our clients, and given the enormous amount of products and services and innovation that we're shipping across all of those pillars that I described. importantly you're going to see continued growth in value-added services given the importance to our clients and given the enormous amount of products and services and innovation that we're shipping across all of those pillars that i described

Speaker 1: Fantastic. Ryan, thank you so much for joining us today. Fantastic. fantastic Ryan, thank you so much for joining us today. ryan thank you so much for joining us today

Speaker 2: This has been fun. Thanks for having me. I appreciate it. This has been fun. this has been fun Thanks for having me. thanks for having me I appreciate it. i appreciate it