Reckitt Benckiser Group PLC — Call Transcript 2025

Thank you for standing by, and welcome to the Rocket Companies Third Quarter 2025 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question-and-answer session. If you'd like to ask a question during this time, simply press Star followed by the number one on your telephone keypad. If you would like to withdraw your question, again press Star one. Thank you. I'd now like to turn the call over to Sharon Ng, Head of Investor Relations. You may begin. Good afternoon, everyone, and thank you for joining us for Rocket Companies' Earnings Call covering the Third Quarter 2025. With us this afternoon are Rocket Companies CEO Varun Krishna and our CFO Brian Brown. Earlier today, we issued our Third Quarter Earnings release, which is available on our website at rocketcompanies.com under Investor Info. Also available on our website is an investor presentation. Before I turn things over to Varun, let me quickly go over our disclaimers. On today's call, we provide you with information regarding our third quarter performance as well as our financial outlook. This conference call includes forward-looking statements. These statements are subject to risks and uncertainties that could cause actual results to differ materially from the expectations and assumptions we mentioned today. We encourage you to consider the risk factors contained in our SEC filings for a detailed discussion of these risks and uncertainties. We undertake no obligation to update these statements as a result of new information or further events, except as required by law. This call is being broadcast online and is accessible on our Investor Relations website. A recording of the call will be posted later today. Our commentary today will also include non-GAAP financial measures. Reconciliations between GAAP and non-GAAP metrics for reported results can be found in our earnings release issued earlier today, as well as in our filings with the SEC. With that, I'll turn things over to Varun Krishna to get us started. Varun. Good afternoon, everyone, and thank you for joining our Third Quarter 2025 Earnings Call. Today, I'll walk through four key areas: third quarter results, continuing progress on AI, integration with Redfin and Mr. Cooper, and finally, the new rocket we're building for the future. The third quarter was a defining moment for Rocket, and I am so proud of our team. We gained market share, we beat our adjusted revenue guidance, and we brought three public companies together. This performance reflects our ability to balance short and long-term execution. You know a company and a team are special when they don't take their eye off the ball while still dreaming big. Only the best can deliver today while shaping tomorrow, and this team proves it every single day. Let's start with our Q3 execution in the context of the market. We operate in a complex housing environment. Affordability is slowly improving as rates ease. In the third quarter, the 30-year fixed rate dropped by 40 basis points to 6.3%, giving those buying and refinancing some much-needed rate relief. Home price growth also continued to moderate, slowing to 3.1% year-over-year in Q3, down from 5.5% in January. These trends signal a purchase market that's beginning to thaw, but that recovery still has a ways to go. Existing home sales continue to hover around 4 million units, putting 2025 on track to be the slowest year for existing home sales since 1995. Despite this, people want to buy homes. That pent-up demand is very real. Buyers are watching the market closely. They're waiting for clear signals and increased affordability before making their move. The true measure of a company is its ability to grow in a challenging market. Rocket's Q3 results demonstrate exactly that. We delivered $1,783 million in adjusted revenue, exceeding the high end of our guidance. We generated $36 billion in net rate lock volume, up 26% over the second quarter, and $32 billion in closed loan volume, up 11% over the second quarter. We gained market share in both purchase and refinance, and in fact, Q3 was our strongest purchase and refinance quarter in the last three years. Gain on sale margin remained stable sequentially. Adjusted EBITDA reached $349 million, expanding margins to 20% from 13% the prior quarter. Adjusted diluted EPS came in at $0.07. Our guidance beat was driven by a surge in refinance activity as rates moved lower and our execution that drove our market share gains. Rocket's platform enables our team to shift into overdrive and capture market opportunities on a dime. We consistently gain market share when these opportunities arise. We also closed the Mr. Cooper transaction on October 1 and will consolidate their financials in the fourth quarter. Let me now turn to AI. The reason that we are so obsessed with this technology is because it helps us with every single aspect of our business. It helps us grow the top of the funnel. It helps us lift conversion rates. It helps us reduce production costs, and it helps us increase recapture. The agentic era of AI has been particularly impactful. This quarter, we launched three AI agents that have changed the game. First, our Pipeline Manager agent ranks banker leads in real time, highlights who to call next, and drafts custom texts based on past conversations to drive responses. Managing our massive and complex sales pipeline is critical. That's exactly what this agent helps our loan officers do, using our own data and market knowledge to surface the right leads and engage them instantly. During the September refinance wave, this agent drove a nine-point jump in client follow-ups and a 10% lift in conversions for both daily credit pulls and refinance applications, directly increasing locked loan volume. Second, we deployed a Purchase Agreement Review agent. Previously, reviewing a single purchase agreement required more than 80 manual steps, ranging from extensive paperwork and data entry to countless validation and compliance checks. This agent cuts processing time by 80% and achieves accuracy that exceeds the legacy review process. This translates into more than 150,000 team member hours saved annually. Third, our Rocket Pro Broker underwriting agent gives our mortgage broker partners speed and certainty. It verifies documents, checks e-sign compliance, confirms eligibility, and creates task summaries. What took four hours now happens in less than 15 minutes. What gets me excited is that we build each of these enterprise-grade agents in less than three weeks, with some even going live the same day. This is thanks to proprietary technology. As we extend these tools across all our teams and partners, we expect the impact on capacity, conversion, and volume to keep accelerating. This quarter was also significant as we began integrating two public companies into the Rocket family. The true value of these acquisitions lies in combining distinct strengths to create something greater than the sum of its parts. In a nutshell, Redfin brings a low-cost, high-intent lead pipeline that enhances the top of our funnel, while Mr. Cooper adds an ongoing servicing revenue stream that expands our ability to drive recapture. Now, recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they're ready to refinance or purchase a new home. Combined, we now have relationships with approximately 60 million clients and prospects who are now part of the growing Rocket ecosystem. We've seen momentum accelerate four months into our integration with Redfin. Giving home buyers on Redfin the ability to get pre-qualified with Rocket is fueling engagement. In September, over 500,000 Redfin users started applications for home financing. That's more than double the number we saw in July. The combined power of Redfin and Rocket is driving Redfin's mortgage attach rate, defined as the percentage of Redfin buy-side clients who use Rocket Mortgage for their home purchase, from 27% to nearly 40%. Home buyers are seeing the benefits: better matches with agents and loan officers, bundled pricing through Rocket Preferred, and a stronger mortgage platform offering for more products and greater scale. The results speak for themselves. In September, 13% of Rocket Mortgage retail purchase closings came from clients who used both Redfin and Rocket. We expect this to only increase. Now, let's talk about Mr. Cooper. We are combining the industry's largest servicer and the top originator to create a massive recapture engine. Making this integration a success has been a top focus for our team. We closed the transaction on schedule, and we were ready to hit the ground running from day one. On October 1st, we rolled out our co-branded identity, Mr. Cooper, powered by Rocket Mortgage, and set the pace for everything that followed. Our servicing and origination platforms connected seamlessly. Data and documents moved smoothly between systems. No disruption, no hiccups for clients. On day nine, 40,000 leads from Mr. Cooper's servicing book flowed directly into the Rocket pipeline. By day 12, we closed our first Mr. Cooper client, start to finish, in just three days. Just this week, 400 Mr. Cooper loan officers are fully onboarded into Rocket Mortgage, leveraging our technology and tools to raise the bar for service. With a combined servicing portfolio nearing 10 million clients, we're now running the largest, most powerful recapture engine in the industry, fully integrated and delivering right here at Rocket. The recipe for success is simple. When you get the people right, strategy and solid execution follow. With a combined team across Rocket, Mr. Cooper, and Redfin, we've got the best team in the business, bar none. This team represents experience, capability, and the best track record on the planet. If there's one thing I hope you take away from today, it is simply this: that Rocket is in a category of one. Historically, our industry has operated in silos. Companies have typically been either originators, servicers, or real estate companies, each focused on a narrow slice of the client experience. Rocket breaks that mold. We are not just one part of the process. We are all of them. We are a homeownership company bringing end-to-end integration to housing at a scale the industry has never seen. Our platform is vertically integrated by design, powered by AI, and it represents the future of home buying. This platform also reflects a new type of business model. Traditionally, each of these business models, originator, servicer, real estate, has its own strengths and limitations. Servicers tend to excel in higher rate environments with predictable, recurring cash flows that attract value investors. Growing and replenishing mortgage servicing rates often require significant capital. Origination companies shine when rates are low, capturing market growth, but they can struggle with volatility, high client acquisition, and capacity costs. Real estate companies excel at attracting millions of consumers to the top of the funnel, but they often fall short on monetizing that traffic effectively, lacking a comprehensive monetization engine. By bringing together Rocket, Mr. Cooper, and Redfin, we've created something unique: one company solving the industry's most complex challenges in three transformative ways. First, we've built a business model that thrives in any interest rate environment. When rates rise, our servicing portfolio, the largest in the industry, delivers stable, recurring cash flow and increased value in our mortgage servicing rights. When rates fall, portions of our portfolio become eligible for recapture, generating significant refinance and purchase opportunities. Meanwhile, our origination business continually replenishes and strengthens our servicing pipeline. Second, we've cracked the code on unit economics by transforming how we acquire clients and manage capacity. Through the combined lead funnel of Redfin, Rocket, and our servicing book, we attract high-intent clients at scale, and we do it efficiently. Our AI-powered tools further amplify our impact, unlocking team member capacity so our team members can serve more clients with greater efficiency, driving higher client lifetime value and a better, faster experience. Finally, speaking of clients, what matters most is the consumer. Everything we build, every integration we pursue, centers on delivering for our clients. When we execute on this vision, our brand comes to stand for speed, certainty, and low rates and fees. That is the new Rocket. We take care of every client every time, which earns us lifetime value and the privilege of being their lender for life. We are setting a new standard for homeownership, and the journey is just beginning. With that, I'll turn things over to Brian. Thank you, Varun, and good afternoon, everyone. We are executing with focus and intensity at Rocket, and I'm excited to share our progress with you today. I'll recap our third quarter performance, provide updates on the Redfin and Mr. Cooper integrations, and discuss how the Rocket business model is transforming. Finally, I'll conclude with our outlook for the fourth quarter. Q3 was a standout quarter for Rocket. We delivered strong operating results while moving full speed ahead on the Redfin integration and completing the largest acquisition in our industry, right on schedule. Even though we're just 30 days into the Mr. Cooper integration, we're already seeing the kind of traction that gives us tremendous confidence in what's ahead. Let's start with our third quarter results. Adjusted revenue was $1,783 million, exceeding the high end of our guidance range. Net rate lock volume totaled $36 billion, up 26% quarter-over-quarter and 20% year-over-year. This growth outpaced the broader market in both purchase and refinance, resulting in market share gains in our largest purchase and refinance quarter in over three years. Gain on sale margins remained healthy, coming in at 280 basis points, right in line with the previous quarter. Redfin revenue performed in line with expectations. Total expenses for the quarter came in at $1,789 million, up $450 million from the second quarter, driven by three factors. One, the inclusion of Redfin's expense base. Two, higher variable costs tied to the increase in production. Finally, roughly $90 million in one-time costs. We delivered $349 million in adjusted EBITDA, or a 20% adjusted EBITDA margin. We reported adjusted net income of $158 million, and adjusted diluted EPS came in at $0.07. All of this took place against the backdrop of a housing environment and a third year of a gradual recovery. As Varun shared, when the going gets tough, the strong stand out. The results of this quarter are clear proof of that. The third quarter began with the 30-year fixed rate at approximately 6.7% in early July, easing to 6.5% by early September. During a two-week period in September, ahead of the Fed's first rate cut of the year, the 30-year fixed edged down another 20 basis points to reach 6.3%. This favorable rate move sparked a surge in our refinance volumes. We moved swiftly to capitalize on this opportunity, leveraging AI tools that enable us to rapidly scale up our capacity. This execution drove our outperformance and market share gains. For those of you that have followed Rocket Companies for a while, this shouldn't be a surprise. We have a track record of outpacing our competition during market shifts. It's also worth noting that our home equity product continued its momentum, doubling year- over-year. On the purchase side, the third quarter marked our strongest performance in over three years, as Redfin is already contributing meaningfully to our retail channel. Redfin's source purchase closings make up 13% of our direct-to-consumer purchase closings today, and that's a number we're excited to keep growing. Now, I'd like to provide an update on our capital position. In June, we proactively issued $4 billion of unsecured notes in anticipation of refinancing Mr. Cooper's unsecured debt and paydown of existing MSR debt. Upon closing, $3 billion of Mr. Cooper's legacy unsecured notes were refinanced with the proceeds from that issuance, while the remaining $2 billion were refinanced through an exchange offer. Importantly, the total combined corporate debt balance remains unchanged, with a simplified capital structure. In addition, we upsized our revolving credit facility from $1,150 million-$2,300 million, further enhancing our liquidity profile. As of October 1st, inclusive of Mr. With Mr. Cooper, Rocket Companies' pro forma available cash was approximately $4 billion, and total liquidity stood at approximately $11 billion. Next, let me highlight the progress we're making with Redfin. Our integration is exceeding expectations and showing strong momentum. Redfin's robust lead funnel of nearly 50 million MAUs, the related mortgage experience, and the real estate brokerage are now fully integrated with Rocket Mortgage. Since launching in July, we've seen the number of Redfin users going directly to home financing through the Get Pre-Qualified button more than double, surpassing half a million by September. Mortgage attach rates, which are the primary driver of revenue synergies, have climbed from 27%-40% today. That's ahead of our goal in just the first four months since closing and puts us well on the way to hit our 50% target attachment rate. The feedback from Redfin agents has been extremely positive in the months since closing, and the power of the Rocket Preferred Pricing bundle is helping to drive up those attach rates. These early results reinforce our confidence in achieving $60 million of revenue synergies over the course of 2026, with full run rate realization expected in 2027. On the expense side, I'm pleased to share that we have already executed the majority of our $140 million annual expense synergy as measured against Redfin's Q1 2025 cost structure. We realized a portion of these savings in the third quarter, and we expect to see the full run rate benefit in the fourth quarter results. Turning now to the Mr. Cooper integration, our planning began well before day one, and executing a seamless integration remains our top priority. For six months leading up to our October 1 close, our leaders and integration teams from both organizations worked side by side to ensure we're ready to hit the ground running. To lead this process, we tapped Kurt Johnson, Mr. Cooper's former CFO. Kurt is a seasoned leader with deep industry expertise and a proven track record of managing large, complex integrations. We are fortunate to have him guiding these efforts. The integration connects Mr. Cooper's servicing portfolio directly into Rocket's recapture engine. Rocket Mortgage and Mr. Cooper loan officers are working side by side and have access to a massive lead pipeline and deep client insights. Just 30 days in, we're already seeing strong momentum in an increased conversion on Mr. Cooper's servicing portfolio leads. While more work remains, we are even more confident in our ability to capture the full value of our planned synergies. With those integrations underway, let me take a step back and look at how Rocket's business model is transforming. This is a stronger Rocket. A company in a category of one. By combining Redfin's broad real estate consumer reach, Rocket's origination engine, and Mr. Cooper's servicing expertise, we have unified three industry leaders to unlock even greater potential at scale. Rocket has a more durable business model grounded in three pillars: stability through recurring cash flow, a larger platform for growth, and a cost advantage that creates sustainable operating leverage and superior unit economics. First, our combined servicing portfolio, the largest in the industry, generates $5 billion in stable, recurring annual cash flow, providing a dependable earnings base in any environment. Origination and servicing naturally offset each other as rates move. Lower rates drive origination, while higher rates increase MSR value, stabilizing earnings. Even in the toughest mortgage market in decades, a combined Rocket and Mr. Cooper would have delivered positive GAAP earnings every quarter from early 2023 through the third quarter of 2025 on a pro forma basis. This shows our resilience through cycles. Second, our opportunity for origination growth is even bigger. Redfin and Rocket together have the industry's largest purchase funnel: 62 million monthly active visitors, reaching one in five prospective homebuyers. We have a robust recapture engine tied to our servicing portfolio of nearly 10 million homeowners. Recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they are ready to refinance or move. With advanced data and AI, we target the right client at the right time. Rocket's recapture rate is three times the industry average. Here's an example. If the 30-year fixed rate falls to 5.5%, 25% of our servicing portfolio, or about $300 billion in unpaid principal, would be positioned to refinance, representing significant growth potential, and all at a very low cost of acquisition, resulting in strong operating margins. Third, we have a clear cost advantage in both origination and servicing. Historically, the bulk of origination expenses come from client acquisition and supporting production capacity. By leveraging Redfin's MAUs, Rocket's brand, and our servicing recapture capabilities, we efficiently attract high-intent clients at scale. Our AI-powered platform further expands our lead funnel and improves conversion, driving even greater efficiency. AI unlocks capacity of our production team members so that we can grow origination while keeping fixed costs flat. Every loan requires a licensed loan officer and a licensed underwriter. With AI, our production team members can now handle 63% more loans than they could just two years ago. We're building the foundation for infinite capacity at Rocket, allowing us to scale without limits and pursue growth unconstrained by human capacity. As we scale, our structural advantages in client acquisition and capacity provide sustainable operating leverage. Once fixed costs are covered, 70% of additional revenue goes to EBITDA, supporting further margin expansion. In servicing, Mr. Cooper operated at a cost of service roughly one-third lower than the industry average. With our larger combined servicing portfolio focused on recapture and low servicing costs, we are optimizing the strengths of both companies. With this new Rocket, we define our own future, and our resilient business model thrives in any market environment. Looking ahead to the fourth quarter, Q4 will be the first quarter that both Mr. Cooper and Redfin are fully consolidated into our operating results. We expect adjusted revenue, inclusive of these acquisitions, to range between $2 billion and $2.3 billion. On a Rocket standalone basis, excluding Mr. Cooper and Redfin, we expect adjusted revenue at the midpoint of the range to be up roughly 7% year- over-year. This guidance reflects our expectation for continued market share gains and the typical seasonality we experience in the fourth quarter, with softer housing activity and slower mortgage demand during the holidays. As always, our forward-looking guidance reflects the latest market data and our current visibility. Now, switching to expenses. On a consolidated basis, including Redfin and Mr. Cooper, we expect total expenses of approximately $2.3 billion. This figure includes $140 million of one-time transaction-related costs and $120 million of new amortization of intangible assets associated with the Redfin and Mr. Cooper acquisitions. Excluding these items, underlying expenses are expected to be roughly $2 billion in the fourth quarter. This expense guidance includes $215 million of interest expense related to unsecured debt and MSR facilities. To wrap up, we're executing at a high level. Integrations are on track. Our teams are focused, and we're delivering results. We're well-positioned to finish the year strong and carry this momentum into the new year. Rocket's future is bright, and we are in control of our destiny. With our AI-powered, vertically integrated homeownership platform, we're setting a new standard for homeownership in America, helping everyone home and driving long-term shareholder value. Operator, we are now ready to open it up for questions. Thank you. We will now begin the question and answer session. If you would like to ask a question, please press Star one on your telephone keypad. If you would like to withdraw your question, simply press star one again. We ask that you please limit yourself to one question only. Your first question comes from the line of Jeff Adelson from Morgan Stanley. Your line is open. Hey, good evening, guys. Thanks for taking my question. I guess just maybe to dig in on the revenue guidance a little bit more closely here. Appreciate the breakout of what the ex-Redfin Cooper guide would look like of 7% at the midpoint. I guess just a couple of questions there. Could you maybe help us understand how the core ex-Redfin Cooper was trending this past quarter and how that relates to the 7% at the midpoint for the fourth quarter? Maybe just what's embedded in your outlook for the Cooper and Redfin business in the fourth quarter as well. As you think about the momentum you're highlighting from all the businesses and the Cooper transactions so far, how are you thinking about the 2026 outlook as it relates to the market and the combined entity today? Thanks. Jeff, thanks for your question. Let me start with just a little bit on Q4, and then I'll comment on the outlook for 2026, and then Brian's going to unpack just some specifics on our guide for Q4. Just as a reminder, obviously, we're in Q4, but as always, historically in Q4 in the mortgage market, it's a little bit softer traditionally, and that's just for some basic reasons. You've got fewer working days. You've got Thanksgiving, Christmas, New Year's, and the holidays. Consumers in general are just not as focused on the housing market. The great news is that even with that seasonality taken into account, our purchase pipeline is at record levels. That gives us a lot of confidence in the quarter, which is reflected in our guide. Brian will unpack that in just a minute on why that guide is not just strong, but it also reflects taking share. What gets me pumped up about 2026 is that when we look ahead, we think it's going to be a very strong year for Rocket. What gives us confidence in particular is when you look at the Fannie Mae forecast. They're expecting the market to grow 25% year- over-year. There's also some forecast that has rates potentially dipping below 6%. I think, as you know, that is a great thing for Rocket when you consider both the purchase and the refinance funnels that we have at scale. That's a standalone observation. What's particularly interesting is when you look at Rocket with Redfin, with Mr. Cooper. All of this becomes force multiplied because you have significantly improved lead flow. You have this recapture pipeline between origination and servicing, and you also have these new revenue streams. We feel very excited about 2026. We see our momentum just continuing to accelerate. Coming back to Q4, Brian, maybe you can unpack the quarter in some more detail. Yeah, sure. Happy to do it. Jeff, thanks for the question. Good to hear from you. Let me actually start a little bit with Q3 and build on that because I think that'll help understand the transition from Q3 to the outlook. The third quarter was really strong. Obviously, you heard the numbers. We did great on a revenue perspective, but I'm actually more impressed with the share gains in the third quarter. We got a little help in the month of September from rates. There's no surprise there. The good news is we capitalized on that, and we took share using AI and technology. We believe that the fourth quarter was one of our biggest share gains. Looking forward to the fourth quarter, Varun mentioned it, but we do expect some of that traditional seasonality to come through, particularly the week around Thanksgiving and the two weeks around the Christmas holiday. Consumers get distracted. When I look at some of the mortgage forecasts in the fourth quarter, I see some that have it about flat with Q3, some that have Q4 actually up. That's just not normally what we see. That's probably worth pointing out. Even on the purchase side, it kind of makes sense because consumers aren't necessarily looking for homes during those times, but even on the, I'd argue, on the rate and term and cash out side, consumers are just focused on other priorities. The range, as we said, was $2 billion-$100 million-$2 billion-$300 million. Just a little color, Jeff, on October. The purchase pipeline that we have that Varun mentioned is at record highs, and Redfin is starting to contribute to that in a meaningful way. About 13% of our purchase pipeline today is generated from Redfin clients, clients that were searching for homes on Redfin and then looking to connect with the real estate agent and then connect to mortgage. That gives us a lot of excitement there, as you can see that synergy value starting to transpire. When I look at the refi side, in the month of October, the beginning of the quarter started really nice from rates. Obviously, the Fed meeting didn't necessarily help yesterday, so there's more to be seen. The thing I look forward to is on the Cooper side, as we mentioned, we are starting to work the servicing portfolio of Mr. Cooper on the Rocket platform. We're starting to see a really nice conversion lift there. I mentioned this in the prepared remarks, but to give you a little more transparency on Rocket on a standalone basis, if I look at Q3, Rocket only, the results would be up 14% year- over-year. If I take the midpoint of the guide in Q4, that's 7% up year- over-year. We think both the jumping-off point of Q3 is really impressive, and we think the Q4 guide is very strong and incorporates market share gains. Your next question comes from a line of Mihir Bhatia from Bank of America. Your line is open. Hi. Thank you for taking my question. Maybe just going to the Mr. Cooper acquisition, can you just talk a little bit more about the confidence and timing of the synergies associated, maybe both on the revenue and cost side? While you're on that note, also just in terms of the OpEx for Q4. Just the standalone Rocket OpEx, just to be able to track that. Thank you. Thanks, Mihir. I think we'll jump into the synergies in a minute, but I think it probably maybe would be helpful for me to just give a general integration progress update as well. I'll start there. We closed the deal on October 1. This deal is transformational, not just for Rocket, but we think for the housing industry itself. It's the first time that origination and servicing have ever been connected at this scale. The combined companies have a balanced business model, as we shared earlier, to thrive in any market and rate environment. We've been executing pretty strongly right out of the gate, very similar to the Redfin acquisition. It is a large integration, but we've made pretty significant progress. I just want to give you a few highlights. Day one, we had a co-branded identity, Mr. Cooper, powered by Rocket Mortgage. By day nine, 40,000 leads were flowing through our pipeline from the Mr. Cooper servicing book, and that number only continues to increase. Day 12, we had our first Mr. Cooper client close a loan with Rocket Mortgage, and the turn time on that was unbelievable. It was three days. Within 30 days now, we've integrated the servicing and origination platforms, we've onboarded our loan officers and mortgage bankers, and we've had zero client disruption. With an acquisition of this scale, that's something that we're very proud of. There is obviously a lot of hard and fun work ahead, and we're taking it seriously. Right now, we're focused on the system integrations, the data integrations, the culture integrations. The good news is this is what we do. It's why we're good at what we do and what we do best. The teams are clicking very well. The leadership is deeply integrated. The culture is already starting to feel very strong, and that gives me a lot of confidence in our synergy and our goal targets. We're very pleased with the progress thus far. That's probably a good time, Brian, for maybe to go a little deeper onto the synergies. Yeah, thanks, Varun. I mean, I think you said it well. On the Cooper side, Mihir, the only thing I'd add is the work Varun mentioned around the pre-close planning is really key to hitting those synergy numbers. We talked about $500 million in total synergies. $400 million is expenses, and $100 million is revenue. You can see all that laid out in the IR deck. I'd tell you at this point, I'm happy to report that we have line of sight to the $400 million of expenses, and that's been identified. Just on the revenue side, what I can say is just take you back to those comments about the lead flow to the Rocket platform from the Cooper servicing book and the increase in conversion there. That really will translate to the enhanced blended recapture rate that'll drive those revenue synergies. We feel really good. It's early days. We're only a month in, but we feel really good. Just here to make sure you caught the comment, I can go more into the expenses as well. On the Redfin side of the house, we talked about $140 million of synergy numbers, and that is all identified and will be realized in the fourth quarter. You're talking about $35 million of full quarter realization in Q4, Mihir. If I kind of zoom back out just to give you color on expenses, we said we expect Q4 to be about $2 billion. That's all three companies combined, and that's net of one-time costs and the purchase price amortization. There are probably a couple of callouts for you as you're thinking about your models. In Q4, I have about $140 million of one-time expenses. These are things like severance and deal-related expenses. That compares to about $90 million in Q3. Remember, the other thing to think about is this purchase price accounting amortization. In the fourth quarter, I expect it to be about $120 million. That's the amortization of both Redfin and Mr. Cooper. That was $50 million in Q3, which was just the amortization around Redfin. The last thing, just in terms of unique items, remember in June, we issued about $4 billion of additional debt, and that was in anticipation of triggering the change of control provisions on Coop's unsecured debt stack. For about four months, which was all of Q3, you had $4 billion of additional unsecured debt, and you had that cash. The net expense, which is essentially the difference from your earnings rate on the cash and the note rates, the interest expense on the debt was about $10 million. That'll all go away in Q4. To give you a little more color, I expect about $140 million of unsecured debt expense sort of on a run rate go forward basis. That'll come through in Q4. I think the important takeaways are, we continue to be very disciplined on the expense side of the house. We are focused on realizing our synergy values and now even exceeding those. That's even before AI and technology really unlocking capacity and efficiency for us. Thank you. Your next question comes from a line of Doug Harter from UBS. Your line is open. Thanks. I was hoping to talk a little bit more about the revenue progress at Redfin. Can you talk about what you see as kind of what's going to be the driver to get from the 40% attach rate to the target 50% that you had, and whether that 40% was the exit rate for the quarter or the full quarter average? Maybe I can use this opportunity, Doug, just to give a quick overall update on Redfin, and then we can dive into some of the specifics. I think it's important to highlight that it's just been a fast four months since closing, and I'm very, very pleased with the execution. We've got momentum. We're building fast. A few things that I would just highlight on the execution progress that drive revenue and client growth. First thing is we've added a pre-qualification experience and a funnel to every listing on Redfin. That's millions of access points that represent every single home listing that's on Redfin. Because of that integration, because of the optimizations, the number of clients that actually have started applications using that access point, that get pre-qualified button, has doubled. About half a million clients have started applications in September, and that's doubled since July, where it was around a quarter of a million. What's great about that is this is the start of what we think is a very performance funnel. That is the top of the funnel. It's obviously very big. As you take that funnel down, it represents leads that we can nurture, right? Those are clients that we have long relationships with, not just in days or weeks, but really over months, because that's typically how the purchase pipeline works. What's also important to call out is that Redfin is becoming a very big part of Rocket's purchase pipeline. It's already contributing to 13% of our total retail purchase closings. For a company of Rocket size and scale, that's obviously a very significant number, and we expect that to grow. As you pointed out, we also have our mortgage attach rate, which we talked about, and that's basically Redfin clients that choose to work with Rocket via a Redfin agent. That's climbed from 27%-40%, which is ahead of our plan, and we expect to see that continuing to grow. We think that that's going to exceed expectations. There are really two things that are driving that. The first one is the strength of the integrated brand, Redfin powered by Rocket. The second is we have a very compelling bundle that's competitively priced, that's unique to the Rocket Redfin ecosystem. It delivers value to clients, and it's something that our agents really like. What's exciting for me is that moving forward, this is just a lot of progress in a very short period of time. We've only been doing this for four months, and when we think about next year, we want to blow the doors off this, right? We want to add the refinance funnel into our Redfin ecosystem. We want to take more of the mortgage application process and bring it up into the Redfin app so you can start and finish inside of the Redfin experience. We think that that's going to increase opportunity. We think that that's going to optimize the funnel, and we have a lot of room to grow there. Lastly, I think similar to Mr. Cooper, strategy is one thing, but these integrations are also really about cultural integration as well. I'm really pleased with just how well the leadership teams are working together. You just can't tell where one company starts and the other company finishes. Culture is strong. Engagement is high. The agents and team members are very engaged. That just gives me a lot of confidence in what we're going to do next year. In summary, we've made pretty solid progress in four months, but I really think that's a drop in the bucket compared to what's ahead in 2026. I guess, Varun, on that top of the funnel, the number of leads that are kind of going through the pre-qual, are you seeing or do you have any data as to how those are moving through? Are some falling out and going to competitors, or are the ones that are falling out just because they haven't actually transacted on a home yet? Any more color on how leads are moving through that funnel would be helpful. Yeah, I mean, Doug, it's typical to, I would say, a regular mortgage funnel where the thing we know is happening today in the home buying world is that there's a lot of intent, but the time to buy is extended when we compare to historical periods. We're seeing the same thing as Redfin is. We're seeing the same thing in Rocket standalone, which is you have consumers coming in. They have high intent. By the time they're ready to get pre-qualified, that means they either have started searching in a lot of cases or are about to start searching for a home. They want to know how much they can afford, and they want to be serious about it. We see them go take the exercise to get pre-approved, and then they're in our pipeline, and we start nurturing them. We also know that in most cases, they're not getting the home, the first home they find, and the first offer they make, at least in a lot of the geographies. We also know that sometimes what they get qualified for isn't quite as exciting as they might have thought, just given where interest rates and inventory are. I wouldn't necessarily call it fallout. I would call it just clients that are very interested. They find out how much they can afford. They begin their shopping experience, but that shopping and looking experience for a home is definitely in an extended period, at least compared to historical levels. Great. Thank you. Your next question comes from the line of Bose George from KBW. Your line is open. Hey, guys. Good afternoon. Can you give us an update on how you're feeling about the market share targets that you provided last year at Investor Day? Can you also remind us, is the Mr. Cooper market share going to be additive to that? Thank you for the question, Bose. I'll comment on our growth targets and purchase and refinance, and Brian, feel free to jump in. In short, we feel really good about our growth targets. We talk a lot about refinance, and that's obviously something that we're very good at. Let me just drill down on purchase in particular because that is a newly declared durable growth lever for the future of our company. Over the past two years, we've been very consistent around our message around transforming our company to make purchase something that is durable for the long term. When you think about Mr. Cooper and Redfin joining Rocket Companies, we obviously expect that progress to accelerate. We have basically three very simple building blocks around how we're going to win in purchase. I think the first one is you have to have a strong top of the funnel, as we talked about earlier, and that's really what Redfin represents. 50 million monthly home buyers, thousands of local agents. What's great about Redfin is just the quality of the traffic. Many of those consumers are higher intent, more serious home buyers that use the app every single day. Redfin has the highest weekly to monthly app engagement ratio in that space. That represents not just the lead flow, but as Brian shared earlier, it's a pipeline of clients that you can nurture over days, weeks, and months, which is the nature of purchase. The second building block is the actual funnel itself. That is where artificial intelligence and automation are so significant to us because we can nurture leads in a low-cost manner. We can improve conversion. We can automate every single part of the experience to make it more efficient and more personalized. We can have better underwriting, better pipeline management, and we can make the whole experience faster and more accurate. As a result, we can pass on that savings and value to the client in the form of lower rates, lower fees, and faster turn times. The third building block, which we're really excited about, is the power of our servicing portfolio. That is something that is a big unlock for us. With Mr. Cooper, when you have 10 million clients in your servicing portfolio, that is effectively a pre-built pipeline of high-intent buyers that trust Rocket. The best part of this is when you consider the macro environment, these are the types of clients that are most likely to participate in a purchase, especially in today's housing climate, because they're either a move-up buyer or they're going through a life change. We expect a lot of that pipeline and client base to be where these purchase transactions happen. We have an advantage because we have a relationship with those clients. These three building blocks are critical to our purchase, but they're also very unique to Rocket and Rocket only. When you put them together, we're pretty confident that it's a growth engine for purchase market share. Coming back, not just for purchase, but also for refinance, because as rates inevitably change, we can harvest that same lead funnel to drive automated, personalized refinance activity as well. We feel very confident we're on track to achieve our goals. These acquisitions and the client distribution they represent just give us more leverage points to achieve this. The best part is that is agnostic of any potential market tailwinds and potential rate relief. If you add those dynamics and those tailwinds, it just boosts our confidence in achieving and exceeding our market share goals. Okay, great. Just to clarify, so will the Cooper share be sort of incremental to the. Numbers that you provided earlier? Yeah, thanks, Bose. We're going to come back out in the coming quarters and talk a little bit about the revision around the market share goals after the acquisitions. Right now, our focus is integration, achieving synergy numbers, and we'll have more to report there later. Okay, great. Thanks for the color. Your next question comes from the line of Terry Ma from Barclays. Your line is open. Hey, thank you. Good afternoon. Do you guys have any more color on the 20% servicing cap from the FHFA and what that pertains to? If it is on total servicing, can you maybe just talk about how that changes how you think about the overall business? Yeah, thanks, Terry. I'll take that one. I think, first of all, for the group, it's important to understand that caps are not unusual in our industry, particularly when they result from acquisitions, and they can change over time. The regulators want to see a couple of things. They're very focused on the integration and making sure you take care of the consumer. Of course, capital and liquidity levels are king. They want to see that you maintain the appropriate capital and liquidity levels. The agreements between the GSEs and the counterparties or firms like us are confidential. What I can tell you is that since the deal was announced in March, we've had really productive conversations with the GSEs and FHFA. Our capital and liquidity levels are well beyond the required standards. We believe that the current agreement gives us sufficient room to grow and achieve and even exceed our synergy target. In summary, I'd just say it's not something we're worried about. Great. Thank you. Your next question comes from the line of Ryan McKeveney from Zelman. Your line is open. Hey, thank you very much. Congrats on the results and on closing the Coop deal. On the technology and AI initiatives, encouraging to hear the updates on the three AI agent examples you gave and the benefits with those. I think each of those were origination-related. I guess now that Coop has closed and the size of the servicing book has meaningfully expanded, can you talk about the technology and AI strategy more broadly, how that can play into the servicing side of the business as well to provide productivity, efficiency, cost savings? Obviously, you've given a lot of updates on the origination benefits, but hoping you could maybe speak to the servicing side as well. Thank you. Yeah, thanks for the question, Ryan. This is an area that we are incredibly excited about. I would go as far as to say the future of servicing is agentic AI. When you think about the use cases in servicing, a lot of it has to do with helping clients solve meaningful problems, but also handling simple tasks and automations that drive day-to-day efficiency. When you think about things like managing your payments, handling things like forbearance, property taxes, dealing with issues, escalations, those are all things that we have significant opportunities to automate, personalize, and add value with AI. One of the things that I think is particularly exciting is that there's just a lot of technology evolution in the space. One of the things that we have recently done is we've partnered with a company called Sierra. Sierra is an AI-first company that builds native, fully automated digital assistants. This is an opportunity for us to really drive massive innovation in the servicing space, not just an agent that can handle those day-to-day tasks and issues, but one that can anticipate things that may come down the line, one that can give advice to clients to help them manage their future, one that's available 24/7. The great thing about this is we think that this space is going through a pretty dramatic evolution. We're betting very big on technology here. The thing that's important for us is that we care very deeply about owning and building our own technology. Our servicing technology is proprietary. We have deep vertical integrations. They're built around data. We're going to continue to evolve that with the expanded client base that we get with Mr. Cooper. When we partner, we're very selective with who we partner. We picked an example like Sierra because they are born of the kind of AI world. Lots of opportunity here, I think, for us to really transform the way servicing works from the ground up. This is a big area of focus for us. That's great. Thank you so much. Your final question comes from the line of Mark DeVries from Deutsche Bank. Your line is open. Yeah, thanks. Speaking of that AI theme, I was hoping you could drill down on some of the benefits you got from investments you made and responding to the big surge in demand you saw in September and on a go-forward basis, how you're thinking about. The real benefits you'll derive, whether it's just faster turn times, higher efficiencies, and anything else. Yeah, Mark, I can start on that one. I think particularly during that September window, like I said, it was a really nice case study because the thing I think people don't think about is you think about, hey, you have to have capacity to underwrite, process, and close loans. There's no question that some of the AI initiatives have made a big impact to us there. On the loan officer or the mortgage banker side, I would say equal, if not bigger impact, because when you have those rate surges, you get an influx of clients coming into the pipeline. Being able to interact with those clients through digital chat experiences where the relationship is not one-to-one, like a client on the phone, really increases your capacity. Also, leveraging AI to collect documents and follow-up items that traditionally loan officers and mortgage bankers would be doing in the time where they really should be understanding the client's situation and helping them understand how they can save money on a rate and term refinance could be a distraction from the actual revenue generation opportunities. I think when I look at traditional mortgage companies and they have inbound leads coming, the only way they can do them is pick up the phone and work longer hours. When I think about how Rocket can handle them with the digital experiences, particularly around chat and interacting through our website and Messenger, and then when we actually are making phone contact with a client, knowing that that client is high intent, knowing that that client, in some cases, has already provided some information so we can let the loan officers do what they do best, those are the things that not only increase the capacity of the business, but in a meaningful way also increases the efficiency of the business. Got it. Thank you. That concludes our question and answer session. I will now turn the call back over to Varun Krishna for some final closing remarks. Thank you, everyone, for listening to the call today, and we look forward to seeing you in the new year. This concludes today's conference call. Thank you for your participation. You may now disconnect.

Speaker 6: Thank you for standing by, and welcome to the Rocket Companies Third Quarter 2025 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question-and-answer session. If you'd like to ask a question during this time, simply press Star followed by the number one on your telephone keypad. If you would like to withdraw your question, again press Star one. Thank you. I'd now like to turn the call over to Sharon Ng, Head of Investor Relations. You may begin. Thank you for standing by, and welcome to the Rocket Companies Third Quarter 2025 Earnings Conference Call. thank you for standing by and welcome to the rocket companies third quarter 2025 earnings conference call All lines have been placed on mute to prevent any background noise. all lines have been placed on mute to prevent any background noise After the speaker's remarks, there will be a question-and-answer session. after the speaker's remarks there will be a question-and-answer session If you'd like to ask a question during this time, simply press Star followed by the number one on your telephone keypad. if you'd like to ask a question during this time simply press star followed by the number one on your telephone keypad If you would like to withdraw your question, again press Star one. if you would like to withdraw your question again press star one Thank you. thank you I'd now like to turn the call over to Sharon Ng, Head of Investor Relations. i'd now like to turn the call over to sharon ng head of investor relations You may begin. you may begin

Speaker 9: Good afternoon, everyone, and thank you for joining us for Rocket Companies' Earnings Call covering the Third Quarter 2025. With us this afternoon are Rocket Companies CEO Varun Krishna and our CFO Brian Brown. Earlier today, we issued our Third Quarter Earnings release, which is available on our website at rocketcompanies.com under Investor Info. Also available on our website is an investor presentation. Before I turn things over to Varun, let me quickly go over our disclaimers. On today's call, we provide you with information regarding our third quarter performance as well as our financial outlook. This conference call includes forward-looking statements. These statements are subject to risks and uncertainties that could cause actual results to differ materially from the expectations and assumptions we mentioned today. We encourage you to consider the risk factors contained in our SEC filings for a detailed discussion of these risks and uncertainties. Good afternoon, everyone, and thank you for joining us for Rocket Companies' Earnings Call covering the Third Quarter 2025. good afternoon everyone and thank you for joining us for rocket companies' earnings call covering the third quarter 2025 With us this afternoon are Rocket Companies CEO Varun Krishna and our CFO Brian Brown. with us this afternoon are rocket companies ceo varun krishna and our cfo brian brown Earlier today, we issued our Third Quarter Earnings release, which is available on our website at rocketcompanies.com under Investor Info. earlier today we issued our third quarter earnings release which is available on our website at rocketcompanies.com under investor info Also available on our website is an investor presentation. also available on our website is an investor presentation Before I turn things over to Varun, let me quickly go over our disclaimers. before i turn things over to varun let me quickly go over our disclaimers On today's call, we provide you with information regarding our third quarter performance as well as our financial outlook. on today's call we provide you with information regarding our third quarter performance as well as our financial outlook This conference call includes forward-looking statements. this conference call includes forward-looking statements These statements are subject to risks and uncertainties that could cause actual results to differ materially from the expectations and assumptions we mentioned today. these statements are subject to risks and uncertainties that could cause actual results to differ materially from the expectations and assumptions we mentioned today We encourage you to consider the risk factors contained in our SEC filings for a detailed discussion of these risks and uncertainties. we encourage you to consider the risk factors contained in our sec filings for a detailed discussion of these risks and uncertainties We undertake no obligation to update these statements as a result of new information or further events, except as required by law. This call is being broadcast online and is accessible on our Investor Relations website. A recording of the call will be posted later today. Our commentary today will also include non-GAAP financial measures. Reconciliations between GAAP and non-GAAP metrics for reported results can be found in our earnings release issued earlier today, as well as in our filings with the SEC. With that, I'll turn things over to Varun Krishna to get us started. Varun. We undertake no obligation to update these statements as a result of new information or further events, except as required by law. we undertake no obligation to update these statements as a result of new information or further events except as required by law This call is being broadcast online and is accessible on our Investor Relations website. this call is being broadcast online and is accessible on our investor relations website A recording of the call will be posted later today. a recording of the call will be posted later today Our commentary today will also include non-GAAP financial measures. our commentary today will also include non-gaap financial measures Reconciliations between GAAP and non-GAAP metrics for reported results can be found in our earnings release issued earlier today, as well as in our filings with the SEC. reconciliations between gaap and non-gaap metrics for reported results can be found in our earnings release issued earlier today as well as in our filings with the sec With that, I'll turn things over to Varun Krishna to get us started. with that i'll turn things over to varun krishna to get us started Varun. varun

Speaker 2: Good afternoon, everyone, and thank you for joining our Third Quarter 2025 Earnings Call. Today, I'll walk through four key areas: third quarter results, continuing progress on AI, integration with Redfin and Mr. Cooper, and finally, the new rocket we're building for the future. The third quarter was a defining moment for Rocket, and I am so proud of our team. We gained market share, we beat our adjusted revenue guidance, and we brought three public companies together. This performance reflects our ability to balance short and long-term execution. You know a company and a team are special when they don't take their eye off the ball while still dreaming big. Only the best can deliver today while shaping tomorrow, and this team proves it every single day. Let's start with our Q3 execution in the context of the market. We operate in a complex housing environment. Good afternoon, everyone, and thank you for joining our Third Quarter 2025 Earnings Call. good afternoon everyone and thank you for joining our third quarter 2025 earnings call Today, I'll walk through four key areas: third quarter results, continuing progress on AI, integration with Redfin and Mr. Cooper, and finally, the new rocket we're building for the future. today i'll walk through four key areas third quarter results continuing progress on ai integration with redfin and mr cooper and finally the new rocket we're building for the future The third quarter was a defining moment for Rocket, and I am so proud of our team. the third quarter was a defining moment for rocket and i am so proud of our team We gained market share, we beat our adjusted revenue guidance, and we brought three public companies together. we gained market share we beat our adjusted revenue guidance and we brought three public companies together This performance reflects our ability to balance short and long-term execution. this performance reflects our ability to balance short and long-term execution You know a company and a team are special when they don't take their eye off the ball while still dreaming big. you know a company and a team are special when they don't take their eye off the ball while still dreaming big Only the best can deliver today while shaping tomorrow, and this team proves it every single day. only the best can deliver today while shaping tomorrow and this team proves it every single day Let's start with our Q3 execution in the context of the market. let's start with our q3 execution in the context of the market We operate in a complex housing environment. we operate in a complex housing environment Affordability is slowly improving as rates ease. In the third quarter, the 30-year fixed rate dropped by 40 basis points to 6.3%, giving those buying and refinancing some much-needed rate relief. Home price growth also continued to moderate, slowing to 3.1% year-over-year in Q3, down from 5.5% in January. These trends signal a purchase market that's beginning to thaw, but that recovery still has a ways to go. Existing home sales continue to hover around 4 million units, putting 2025 on track to be the slowest year for existing home sales since 1995. Despite this, people want to buy homes. That pent-up demand is very real. Buyers are watching the market closely. They're waiting for clear signals and increased affordability before making their move. The true measure of a company is its ability to grow in a challenging market. Rocket's Q3 results demonstrate exactly that. Affordability is slowly improving as rates ease. affordability is slowly improving as rates ease In the third quarter, the 30-year fixed rate dropped by 40 basis points to 6.3%, giving those buying and refinancing some much-needed rate relief. in the third quarter the 30-year fixed rate dropped by 40 basis points to 6.3% giving those buying and refinancing some much-needed rate relief Home price growth also continued to moderate, slowing to 3.1% year-over-year in Q3, down from 5.5% in January. home price growth also continued to moderate slowing to 3.1% year-over-year in q3 down from 5.5% in january These trends signal a purchase market that's beginning to thaw, but that recovery still has a ways to go. these trends signal a purchase market that's beginning to thaw but that recovery still has a ways to go Existing home sales continue to hover around 4 million units, putting 2025 on track to be the slowest year for existing home sales since 1995. existing home sales continue to hover around 4 million units putting 2025 on track to be the slowest year for existing home sales since 1995 Despite this, people want to buy homes. despite this people want to buy homes That pent-up demand is very real. that pent-up demand is very real Buyers are watching the market closely. buyers are watching the market closely They're waiting for clear signals and increased affordability before making their move. they're waiting for clear signals and increased affordability before making their move The true measure of a company is its ability to grow in a challenging market. the true measure of a company is its ability to grow in a challenging market Rocket's Q3 results demonstrate exactly that. rocket's q3 results demonstrate exactly that We delivered $1,783 million in adjusted revenue, exceeding the high end of our guidance. We generated $36 billion in net rate lock volume, up 26% over the second quarter, and $32 billion in closed loan volume, up 11% over the second quarter. We gained market share in both purchase and refinance, and in fact, Q3 was our strongest purchase and refinance quarter in the last three years. Gain on sale margin remained stable sequentially. Adjusted EBITDA reached $349 million, expanding margins to 20% from 13% the prior quarter. Adjusted diluted EPS came in at $0.07. Our guidance beat was driven by a surge in refinance activity as rates moved lower and our execution that drove our market share gains. Rocket's platform enables our team to shift into overdrive and capture market opportunities on a dime. We consistently gain market share when these opportunities arise. We also closed the Mr. We delivered $1,783 million in adjusted revenue, exceeding the high end of our guidance. we delivered $1,783 million in adjusted revenue exceeding the high end of our guidance We generated $36 billion in net rate lock volume, up 26% over the second quarter, and $32 billion in closed loan volume, up 11% over the second quarter. we generated $36 billion in net rate lock volume up 26% over the second quarter and $32 billion in closed loan volume up 11% over the second quarter We gained market share in both purchase and refinance, and in fact, Q3 was our strongest purchase and refinance quarter in the last three years. we gained market share in both purchase and refinance and in fact q3 was our strongest purchase and refinance quarter in the last three years Gain on sale margin remained stable sequentially. gain on sale margin remained stable sequentially Adjusted EBITDA reached $349 million, expanding margins to 20% from 13% the prior quarter. adjusted ebitda reached $349 million expanding margins to 20% from 13% the prior quarter Adjusted diluted EPS came in at $0.07. adjusted diluted eps came in at $0.07 Our guidance beat was driven by a surge in refinance activity as rates moved lower and our execution that drove our market share gains. our guidance beat was driven by a surge in refinance activity as rates moved lower and our execution that drove our market share gains Rocket's platform enables our team to shift into overdrive and capture market opportunities on a dime. rocket's platform enables our team to shift into overdrive and capture market opportunities on a dime We consistently gain market share when these opportunities arise. we consistently gain market share when these opportunities arise We also closed the Mr. we also closed the mr Cooper transaction on October 1 and will consolidate their financials in the fourth quarter. Let me now turn to AI. The reason that we are so obsessed with this technology is because it helps us with every single aspect of our business. It helps us grow the top of the funnel. It helps us lift conversion rates. It helps us reduce production costs, and it helps us increase recapture. The agentic era of AI has been particularly impactful. This quarter, we launched three AI agents that have changed the game. First, our Pipeline Manager agent ranks banker leads in real time, highlights who to call next, and drafts custom texts based on past conversations to drive responses. Managing our massive and complex sales pipeline is critical. Cooper transaction on October 1 and will consolidate their financials in the fourth quarter. cooper transaction on october 1 and will consolidate their financials in the fourth quarter Let me now turn to AI. let me now turn to ai The reason that we are so obsessed with this technology is because it helps us with every single aspect of our business. the reason that we are so obsessed with this technology is because it helps us with every single aspect of our business It helps us grow the top of the funnel. it helps us grow the top of the funnel It helps us lift conversion rates. it helps us lift conversion rates It helps us reduce production costs, and it helps us increase recapture. it helps us reduce production costs and it helps us increase recapture The agentic era of AI has been particularly impactful. the agentic era of ai has been particularly impactful This quarter, we launched three AI agents that have changed the game. this quarter we launched three ai agents that have changed the game First, our Pipeline Manager agent ranks banker leads in real time, highlights who to call next, and drafts custom texts based on past conversations to drive responses. first our pipeline manager agent ranks banker leads in real time highlights who to call next and drafts custom texts based on past conversations to drive responses Managing our massive and complex sales pipeline is critical. managing our massive and complex sales pipeline is critical That's exactly what this agent helps our loan officers do, using our own data and market knowledge to surface the right leads and engage them instantly. During the September refinance wave, this agent drove a nine-point jump in client follow-ups and a 10% lift in conversions for both daily credit pulls and refinance applications, directly increasing locked loan volume. Second, we deployed a Purchase Agreement Review agent. Previously, reviewing a single purchase agreement required more than 80 manual steps, ranging from extensive paperwork and data entry to countless validation and compliance checks. This agent cuts processing time by 80% and achieves accuracy that exceeds the legacy review process. This translates into more than 150,000 team member hours saved annually. Third, our Rocket Pro Broker underwriting agent gives our mortgage broker partners speed and certainty. It verifies documents, checks e-sign compliance, confirms eligibility, and creates task summaries. That's exactly what this agent helps our loan officers do, using our own data and market knowledge to surface the right leads and engage them instantly. that's exactly what this agent helps our loan officers do using our own data and market knowledge to surface the right leads and engage them instantly During the September refinance wave, this agent drove a nine-point jump in client follow-ups and a 10% lift in conversions for both daily credit pulls and refinance applications, directly increasing locked loan volume. during the september refinance wave this agent drove a nine-point jump in client follow-ups and a 10% lift in conversions for both daily credit pulls and refinance applications directly increasing locked loan volume Second, we deployed a Purchase Agreement Review agent. second we deployed a purchase agreement review agent Previously, reviewing a single purchase agreement required more than 80 manual steps, ranging from extensive paperwork and data entry to countless validation and compliance checks. previously reviewing a single purchase agreement required more than 80 manual steps ranging from extensive paperwork and data entry to countless validation and compliance checks This agent cuts processing time by 80% and achieves accuracy that exceeds the legacy review process. this agent cuts processing time by 80% and achieves accuracy that exceeds the legacy review process This translates into more than 150,000 team member hours saved annually. this translates into more than 150,000 team member hours saved annually Third, our Rocket Pro Broker underwriting agent gives our mortgage broker partners speed and certainty. third our rocket pro broker underwriting agent gives our mortgage broker partners speed and certainty It verifies documents, checks e-sign compliance, confirms eligibility, and creates task summaries. it verifies documents checks e-sign compliance confirms eligibility and creates task summaries What took four hours now happens in less than 15 minutes. What gets me excited is that we build each of these enterprise-grade agents in less than three weeks, with some even going live the same day. This is thanks to proprietary technology. As we extend these tools across all our teams and partners, we expect the impact on capacity, conversion, and volume to keep accelerating. This quarter was also significant as we began integrating two public companies into the Rocket family. The true value of these acquisitions lies in combining distinct strengths to create something greater than the sum of its parts. In a nutshell, Redfin brings a low-cost, high-intent lead pipeline that enhances the top of our funnel, while Mr. Cooper adds an ongoing servicing revenue stream that expands our ability to drive recapture. What took four hours now happens in less than 15 minutes. what took four hours now happens in less than 15 minutes What gets me excited is that we build each of these enterprise-grade agents in less than three weeks, with some even going live the same day. what gets me excited is that we build each of these enterprise-grade agents in less than three weeks with some even going live the same day This is thanks to proprietary technology. this is thanks to proprietary technology As we extend these tools across all our teams and partners, we expect the impact on capacity, conversion, and volume to keep accelerating. as we extend these tools across all our teams and partners we expect the impact on capacity conversion and volume to keep accelerating This quarter was also significant as we began integrating two public companies into the Rocket family. this quarter was also significant as we began integrating two public companies into the rocket family The true value of these acquisitions lies in combining distinct strengths to create something greater than the sum of its parts. the true value of these acquisitions lies in combining distinct strengths to create something greater than the sum of its parts In a nutshell, Redfin brings a low-cost, high-intent lead pipeline that enhances the top of our funnel, while Mr. Cooper adds an ongoing servicing revenue stream that expands our ability to drive recapture. in a nutshell redfin brings a low-cost high-intent lead pipeline that enhances the top of our funnel while mr cooper adds an ongoing servicing revenue stream that expands our ability to drive recapture Now, recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they're ready to refinance or purchase a new home. Combined, we now have relationships with approximately 60 million clients and prospects who are now part of the growing Rocket ecosystem. We've seen momentum accelerate four months into our integration with Redfin. Giving home buyers on Redfin the ability to get pre-qualified with Rocket is fueling engagement. In September, over 500,000 Redfin users started applications for home financing. That's more than double the number we saw in July. The combined power of Redfin and Rocket is driving Redfin's mortgage attach rate, defined as the percentage of Redfin buy-side clients who use Rocket Mortgage for their home purchase, from 27% to nearly 40%. Now, recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they're ready to refinance or purchase a new home. now recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they're ready to refinance or purchase a new home Combined, we now have relationships with approximately 60 million clients and prospects who are now part of the growing Rocket ecosystem. combined we now have relationships with approximately 60 million clients and prospects who are now part of the growing rocket ecosystem We've seen momentum accelerate four months into our integration with Redfin. we've seen momentum accelerate four months into our integration with redfin Giving home buyers on Redfin the ability to get pre-qualified with Rocket is fueling engagement. giving home buyers on redfin the ability to get pre-qualified with rocket is fueling engagement In September, over 500,000 Redfin users started applications for home financing. in september over 500,000 redfin users started applications for home financing That's more than double the number we saw in July. that's more than double the number we saw in july The combined power of Redfin and Rocket is driving Redfin's mortgage attach rate, defined as the percentage of Redfin buy-side clients who use Rocket Mortgage for their home purchase, from 27% to nearly 40%. the combined power of redfin and rocket is driving redfin's mortgage attach rate defined as the percentage of redfin buy-side clients who use rocket mortgage for their home purchase from 27% to nearly 40% Home buyers are seeing the benefits: better matches with agents and loan officers, bundled pricing through Rocket Preferred, and a stronger mortgage platform offering for more products and greater scale. The results speak for themselves. In September, 13% of Rocket Mortgage retail purchase closings came from clients who used both Redfin and Rocket. We expect this to only increase. Now, let's talk about Mr. Cooper. We are combining the industry's largest servicer and the top originator to create a massive recapture engine. Making this integration a success has been a top focus for our team. We closed the transaction on schedule, and we were ready to hit the ground running from day one. On October 1st, we rolled out our co-branded identity, Mr. Cooper, powered by Rocket Mortgage, and set the pace for everything that followed. Our servicing and origination platforms connected seamlessly. Data and documents moved smoothly between systems. Home buyers are seeing the benefits: better matches with agents and loan officers, bundled pricing through Rocket Preferred, and a stronger mortgage platform offering for more products and greater scale. home buyers are seeing the benefits better matches with agents and loan officers bundled pricing through rocket preferred and a stronger mortgage platform offering for more products and greater scale The results speak for themselves. the results speak for themselves In September, 13% of Rocket Mortgage retail purchase closings came from clients who used both Redfin and Rocket. in september 13% of rocket mortgage retail purchase closings came from clients who used both redfin and rocket We expect this to only increase. we expect this to only increase Now, let's talk about Mr. Cooper. now let's talk about mr cooper We are combining the industry's largest servicer and the top originator to create a massive recapture engine. we are combining the industry's largest servicer and the top originator to create a massive recapture engine Making this integration a success has been a top focus for our team. making this integration a success has been a top focus for our team We closed the transaction on schedule, and we were ready to hit the ground running from day one. we closed the transaction on schedule and we were ready to hit the ground running from day one On October 1st, we rolled out our co-branded identity, Mr. Cooper, powered by Rocket Mortgage, and set the pace for everything that followed. on october 1st we rolled out our co-branded identity mr cooper powered by rocket mortgage and set the pace for everything that followed Our servicing and origination platforms connected seamlessly. our servicing and origination platforms connected seamlessly Data and documents moved smoothly between systems. data and documents moved smoothly between systems No disruption, no hiccups for clients. On day nine, 40,000 leads from Mr. Cooper's servicing book flowed directly into the Rocket pipeline. By day 12, we closed our first Mr. Cooper client, start to finish, in just three days. Just this week, 400 Mr. Cooper loan officers are fully onboarded into Rocket Mortgage, leveraging our technology and tools to raise the bar for service. With a combined servicing portfolio nearing 10 million clients, we're now running the largest, most powerful recapture engine in the industry, fully integrated and delivering right here at Rocket. The recipe for success is simple. When you get the people right, strategy and solid execution follow. With a combined team across Rocket, Mr. Cooper, and Redfin, we've got the best team in the business, bar none. This team represents experience, capability, and the best track record on the planet. No disruption, no hiccups for clients. no disruption no hiccups for clients On day nine, 40,000 leads from Mr. Cooper's servicing book flowed directly into the Rocket pipeline. on day nine 40,000 leads from mr cooper's servicing book flowed directly into the rocket pipeline By day 12, we closed our first Mr. Cooper client, start to finish, in just three days. by day 12 we closed our first mr cooper client start to finish in just three days Just this week, 400 Mr. Cooper loan officers are fully onboarded into Rocket Mortgage, leveraging our technology and tools to raise the bar for service. just this week 400 mr cooper loan officers are fully onboarded into rocket mortgage leveraging our technology and tools to raise the bar for service With a combined servicing portfolio nearing 10 million clients, we're now running the largest, most powerful recapture engine in the industry, fully integrated and delivering right here at Rocket. with a combined servicing portfolio nearing 10 million clients we're now running the largest most powerful recapture engine in the industry fully integrated and delivering right here at rocket The recipe for success is simple. the recipe for success is simple When you get the people right, strategy and solid execution follow. when you get the people right strategy and solid execution follow With a combined team across Rocket, Mr. Cooper, and Redfin, we've got the best team in the business, bar none. with a combined team across rocket mr cooper and redfin we've got the best team in the business bar none This team represents experience, capability, and the best track record on the planet. this team represents experience capability and the best track record on the planet If there's one thing I hope you take away from today, it is simply this: that Rocket is in a category of one. Historically, our industry has operated in silos. Companies have typically been either originators, servicers, or real estate companies, each focused on a narrow slice of the client experience. Rocket breaks that mold. We are not just one part of the process. We are all of them. We are a homeownership company bringing end-to-end integration to housing at a scale the industry has never seen. Our platform is vertically integrated by design, powered by AI, and it represents the future of home buying. This platform also reflects a new type of business model. Traditionally, each of these business models, originator, servicer, real estate, has its own strengths and limitations. Servicers tend to excel in higher rate environments with predictable, recurring cash flows that attract value investors. If there's one thing I hope you take away from today, it is simply this: that Rocket is in a category of one. if there's one thing i hope you take away from today it is simply this that rocket is in a category of one Historically, our industry has operated in silos. historically our industry has operated in silos Companies have typically been either originators, servicers, or real estate companies, each focused on a narrow slice of the client experience. companies have typically been either originators servicers or real estate companies each focused on a narrow slice of the client experience Rocket breaks that mold. rocket breaks that mold We are not just one part of the process. we are not just one part of the process We are all of them. we are all of them We are a homeownership company bringing end-to-end integration to housing at a scale the industry has never seen. we are a homeownership company bringing end-to-end integration to housing at a scale the industry has never seen Our platform is vertically integrated by design, powered by AI, and it represents the future of home buying. our platform is vertically integrated by design powered by ai and it represents the future of home buying This platform also reflects a new type of business model. this platform also reflects a new type of business model Traditionally, each of these business models, originator, servicer, real estate, has its own strengths and limitations. traditionally each of these business models originator servicer real estate has its own strengths and limitations Servicers tend to excel in higher rate environments with predictable, recurring cash flows that attract value investors. servicers tend to excel in higher rate environments with predictable recurring cash flows that attract value investors Growing and replenishing mortgage servicing rates often require significant capital. Origination companies shine when rates are low, capturing market growth, but they can struggle with volatility, high client acquisition, and capacity costs. Real estate companies excel at attracting millions of consumers to the top of the funnel, but they often fall short on monetizing that traffic effectively, lacking a comprehensive monetization engine. By bringing together Rocket, Mr. Cooper, and Redfin, we've created something unique: one company solving the industry's most complex challenges in three transformative ways. First, we've built a business model that thrives in any interest rate environment. When rates rise, our servicing portfolio, the largest in the industry, delivers stable, recurring cash flow and increased value in our mortgage servicing rights. When rates fall, portions of our portfolio become eligible for recapture, generating significant refinance and purchase opportunities. Growing and replenishing mortgage servicing rates often require significant capital. growing and replenishing mortgage servicing rates often require significant capital Origination companies shine when rates are low, capturing market growth, but they can struggle with volatility, high client acquisition, and capacity costs. origination companies shine when rates are low capturing market growth but they can struggle with volatility high client acquisition and capacity costs Real estate companies excel at attracting millions of consumers to the top of the funnel, but they often fall short on monetizing that traffic effectively, lacking a comprehensive monetization engine. real estate companies excel at attracting millions of consumers to the top of the funnel but they often fall short on monetizing that traffic effectively lacking a comprehensive monetization engine By bringing together Rocket, Mr. Cooper, and Redfin, we've created something unique: one company solving the industry's most complex challenges in three transformative ways. by bringing together rocket mr cooper and redfin we've created something unique one company solving the industry's most complex challenges in three transformative ways First, we've built a business model that thrives in any interest rate environment. first we've built a business model that thrives in any interest rate environment When rates rise, our servicing portfolio, the largest in the industry, delivers stable, recurring cash flow and increased value in our mortgage servicing rights. when rates rise our servicing portfolio the largest in the industry delivers stable recurring cash flow and increased value in our mortgage servicing rights When rates fall, portions of our portfolio become eligible for recapture, generating significant refinance and purchase opportunities. when rates fall portions of our portfolio become eligible for recapture generating significant refinance and purchase opportunities Meanwhile, our origination business continually replenishes and strengthens our servicing pipeline. Second, we've cracked the code on unit economics by transforming how we acquire clients and manage capacity. Through the combined lead funnel of Redfin, Rocket, and our servicing book, we attract high-intent clients at scale, and we do it efficiently. Our AI-powered tools further amplify our impact, unlocking team member capacity so our team members can serve more clients with greater efficiency, driving higher client lifetime value and a better, faster experience. Finally, speaking of clients, what matters most is the consumer. Everything we build, every integration we pursue, centers on delivering for our clients. When we execute on this vision, our brand comes to stand for speed, certainty, and low rates and fees. That is the new Rocket. Meanwhile, our origination business continually replenishes and strengthens our servicing pipeline. meanwhile our origination business continually replenishes and strengthens our servicing pipeline Second, we've cracked the code on unit economics by transforming how we acquire clients and manage capacity. second we've cracked the code on unit economics by transforming how we acquire clients and manage capacity Through the combined lead funnel of Redfin, Rocket, and our servicing book, we attract high-intent clients at scale, and we do it efficiently. through the combined lead funnel of redfin rocket and our servicing book we attract high-intent clients at scale and we do it efficiently Our AI-powered tools further amplify our impact, unlocking team member capacity so our team members can serve more clients with greater efficiency, driving higher client lifetime value and a better, faster experience. our ai-powered tools further amplify our impact unlocking team member capacity so our team members can serve more clients with greater efficiency driving higher client lifetime value and a better faster experience Finally, speaking of clients, what matters most is the consumer. finally speaking of clients what matters most is the consumer Everything we build, every integration we pursue, centers on delivering for our clients. everything we build every integration we pursue centers on delivering for our clients When we execute on this vision, our brand comes to stand for speed, certainty, and low rates and fees. when we execute on this vision our brand comes to stand for speed certainty and low rates and fees That is the new Rocket. that is the new rocket We take care of every client every time, which earns us lifetime value and the privilege of being their lender for life. We are setting a new standard for homeownership, and the journey is just beginning. With that, I'll turn things over to Brian. We take care of every client every time, which earns us lifetime value and the privilege of being their lender for life. we take care of every client every time which earns us lifetime value and the privilege of being their lender for life We are setting a new standard for homeownership, and the journey is just beginning. we are setting a new standard for homeownership and the journey is just beginning With that, I'll turn things over to Brian. with that i'll turn things over to brian

Speaker 4: Thank you, Varun, and good afternoon, everyone. We are executing with focus and intensity at Rocket, and I'm excited to share our progress with you today. I'll recap our third quarter performance, provide updates on the Redfin and Mr. Cooper integrations, and discuss how the Rocket business model is transforming. Finally, I'll conclude with our outlook for the fourth quarter. Q3 was a standout quarter for Rocket. We delivered strong operating results while moving full speed ahead on the Redfin integration and completing the largest acquisition in our industry, right on schedule. Even though we're just 30 days into the Mr. Thank you, Varun, and good afternoon, everyone. thank you varun and good afternoon everyone We are executing with focus and intensity at Rocket, and I'm excited to share our progress with you today. we are executing with focus and intensity at rocket and i'm excited to share our progress with you today I'll recap our third quarter performance, provide updates on the Redfin and Mr. Cooper integrations, and discuss how the Rocket business model is transforming. i'll recap our third quarter performance provide updates on the redfin and mr cooper integrations and discuss how the rocket business model is transforming Finally, I'll conclude with our outlook for the fourth quarter. finally i'll conclude with our outlook for the fourth quarter Q3 was a standout quarter for Rocket. q3 was a standout quarter for rocket We delivered strong operating results while moving full speed ahead on the Redfin integration and completing the largest acquisition in our industry, right on schedule. we delivered strong operating results while moving full speed ahead on the redfin integration and completing the largest acquisition in our industry right on schedule Even though we're just 30 days into the Mr. even though we're just 30 days into the mr Cooper integration, we're already seeing the kind of traction that gives us tremendous confidence in what's ahead. Let's start with our third quarter results. Adjusted revenue was $1,783 million, exceeding the high end of our guidance range. Net rate lock volume totaled $36 billion, up 26% quarter-over-quarter and 20% year-over-year. This growth outpaced the broader market in both purchase and refinance, resulting in market share gains in our largest purchase and refinance quarter in over three years. Gain on sale margins remained healthy, coming in at 280 basis points, right in line with the previous quarter. Redfin revenue performed in line with expectations. Total expenses for the quarter came in at $1,789 million, up $450 million from the second quarter, driven by three factors. One, the inclusion of Redfin's expense base. Two, higher variable costs tied to the increase in production. Cooper integration, we're already seeing the kind of traction that gives us tremendous confidence in what's ahead. cooper integration we're already seeing the kind of traction that gives us tremendous confidence in what's ahead Let's start with our third quarter results. let's start with our third quarter results Adjusted revenue was $1,783 million, exceeding the high end of our guidance range. adjusted revenue was $1,783 million exceeding the high end of our guidance range Net rate lock volume totaled $36 billion, up 26% quarter- over- quarter and 20% year- over- year. net rate lock volume totaled $36 billion up 26% quarter- over- quarter and 20% year- over- year This growth outpaced the broader market in both purchase and refinance, resulting in market share gains in our largest purchase and refinance quarter in over three years. this growth outpaced the broader market in both purchase and refinance resulting in market share gains in our largest purchase and refinance quarter in over three years Gain on sale margins remained healthy, coming in at 280 basis points, right in line with the previous quarter. gain on sale margins remained healthy coming in at 280 basis points right in line with the previous quarter Redfin revenue performed in line with expectations. redfin revenue performed in line with expectations Total expenses for the quarter came in at $1,789 million, up $450 million from the second quarter, driven by three factors. total expenses for the quarter came in at $1,789 million up $450 million from the second quarter driven by three factors One, the inclusion of Redfin's expense base. one the inclusion of redfin's expense base Two, higher variable costs tied to the increase in production. two higher variable costs tied to the increase in production Finally, roughly $90 million in one-time costs. We delivered $349 million in adjusted EBITDA, or a 20% adjusted EBITDA margin. We reported adjusted net income of $158 million, and adjusted diluted EPS came in at $0.07. All of this took place against the backdrop of a housing environment and a third year of a gradual recovery. As Varun shared, when the going gets tough, the strong stand out. The results of this quarter are clear proof of that. The third quarter began with the 30-year fixed rate at approximately 6.7% in early July, easing to 6.5% by early September. During a two-week period in September, ahead of the Fed's first rate cut of the year, the 30-year fixed edged down another 20 basis points to reach 6.3%. This favorable rate move sparked a surge in our refinance volumes. Finally, roughly $90 million in one-time costs. finally roughly $90 million in one-time costs We delivered $349 million in adjusted EBITDA, or a 20% adjusted EBITDA margin. we delivered $349 million in adjusted ebitda or a 20% adjusted ebitda margin We reported adjusted net income of $158 million, and adjusted diluted EPS came in at $0.07. we reported adjusted net income of $158 million and adjusted diluted eps came in at $0.07 All of this took place against the backdrop of a housing environment and a third year of a gradual recovery. all of this took place against the backdrop of a housing environment and a third year of a gradual recovery As Varun shared, when the going gets tough, the strong stand out. as varun shared when the going gets tough the strong stand out The results of this quarter are clear proof of that. the results of this quarter are clear proof of that The third quarter began with the 30-year fixed rate at approximately 6.7% in early July, easing to 6.5% by early September. the third quarter began with the 30-year fixed rate at approximately 6.7% in early july easing to 6.5% by early september During a two-week period in September, ahead of the Fed's first rate cut of the year, the 30-year fixed edged down another 20 basis points to reach 6.3%. during a two-week period in september ahead of the fed's first rate cut of the year the 30-year fixed edged down another 20 basis points to reach 6.3% This favorable rate move sparked a surge in our refinance volumes. this favorable rate move sparked a surge in our refinance volumes We moved swiftly to capitalize on this opportunity, leveraging AI tools that enable us to rapidly scale up our capacity. This execution drove our outperformance and market share gains. For those of you that have followed Rocket Companies for a while, this shouldn't be a surprise. We have a track record of outpacing our competition during market shifts. It's also worth noting that our home equity product continued its momentum, doubling year- over-year. On the purchase side, the third quarter marked our strongest performance in over three years, as Redfin is already contributing meaningfully to our retail channel. Redfin's source purchase closings make up 13% of our direct-to-consumer purchase closings today, and that's a number we're excited to keep growing. Now, I'd like to provide an update on our capital position. In June, we proactively issued $4 billion of unsecured notes in anticipation of refinancing Mr. We moved swiftly to capitalize on this opportunity, leveraging AI tools that enable us to rapidly scale up our capacity. we moved swiftly to capitalize on this opportunity leveraging ai tools that enable us to rapidly scale up our capacity This execution drove our outperformance and market share gains. this execution drove our outperformance and market share gains For those of you that have followed Rocket Companies for a while, this shouldn't be a surprise. for those of you that have followed rocket companies for a while this shouldn't be a surprise We have a track record of outpacing our competition during market shifts. we have a track record of outpacing our competition during market shifts It's also worth noting that our home equity product continued its momentum, doubling year- over- year. it's also worth noting that our home equity product continued its momentum doubling year- over- year On the purchase side, the third quarter marked our strongest performance in over three years, as Redfin is already contributing meaningfully to our retail channel. on the purchase side the third quarter marked our strongest performance in over three years as redfin is already contributing meaningfully to our retail channel Redfin's source purchase closings make up 13% of our direct-to-consumer purchase closings today, and that's a number we're excited to keep growing. redfin's source purchase closings make up 13% of our direct-to-consumer purchase closings today and that's a number we're excited to keep growing Now, I'd like to provide an update on our capital position. now i'd like to provide an update on our capital position In June, we proactively issued $4 billion of unsecured notes in anticipation of refinancing Mr. in june we proactively issued $4 billion of unsecured notes in anticipation of refinancing mr Cooper's unsecured debt and paydown of existing MSR debt. Upon closing, $3 billion of Mr. Cooper's legacy unsecured notes were refinanced with the proceeds from that issuance, while the remaining $2 billion were refinanced through an exchange offer. Importantly, the total combined corporate debt balance remains unchanged, with a simplified capital structure. In addition, we upsized our revolving credit facility from $1,150 million-$2,300 million, further enhancing our liquidity profile. As of October 1st, inclusive of Mr. With Mr. Cooper, Rocket Companies' pro forma available cash was approximately $4 billion, and total liquidity stood at approximately $11 billion. Next, let me highlight the progress we're making with Redfin. Our integration is exceeding expectations and showing strong momentum. Redfin's robust lead funnel of nearly 50 million MAUs, the related mortgage experience, and the real estate brokerage are now fully integrated with Rocket Mortgage. Cooper's unsecured debt and paydown of existing MSR debt. cooper's unsecured debt and paydown of existing msr debt Upon closing, $3 billion of Mr. Cooper's legacy unsecured notes were refinanced with the proceeds from that issuance, while the remaining $2 billion were refinanced through an exchange offer. upon closing $3 billion of mr cooper's legacy unsecured notes were refinanced with the proceeds from that issuance while the remaining $2 billion were refinanced through an exchange offer Importantly, the total combined corporate debt balance remains unchanged, with a simplified capital structure. importantly the total combined corporate debt balance remains unchanged with a simplified capital structure In addition, we upsized our revolving credit facility from $1,150 million- $2,300 million, further enhancing our liquidity profile. in addition we upsized our revolving credit facility from $1,150 million- $2,300 million further enhancing our liquidity profile As of October 1st, inclusive of Mr. With Mr. Cooper, Rocket Companies' pro forma available cash was approximately $4 billion, and total liquidity stood at approximately $11 billion. as of october 1st inclusive of mr. with mr cooper rocket companies' pro forma available cash was approximately $4 billion and total liquidity stood at approximately $11 billion Next, let me highlight the progress we're making with Redfin. next let me highlight the progress we're making with redfin Our integration is exceeding expectations and showing strong momentum. our integration is exceeding expectations and showing strong momentum Redfin's robust lead funnel of nearly 50 million MAUs, the related mortgage experience, and the real estate brokerage are now fully integrated with Rocket Mortgage. redfin's robust lead funnel of nearly 50 million maus the related mortgage experience and the real estate brokerage are now fully integrated with rocket mortgage Since launching in July, we've seen the number of Redfin users going directly to home financing through the Get Pre-Qualified button more than double, surpassing half a million by September. Mortgage attach rates, which are the primary driver of revenue synergies, have climbed from 27%-40% today. That's ahead of our goal in just the first four months since closing and puts us well on the way to hit our 50% target attachment rate. The feedback from Redfin agents has been extremely positive in the months since closing, and the power of the Rocket Preferred Pricing bundle is helping to drive up those attach rates. These early results reinforce our confidence in achieving $60 million of revenue synergies over the course of 2026, with full run rate realization expected in 2027. Since launching in July, we've seen the number of Redfin users going directly to home financing through the Get Pre-Qualified button more than double, surpassing half a million by September. since launching in july we've seen the number of redfin users going directly to home financing through the get pre-qualified button more than double surpassing half a million by september Mortgage attach rates, which are the primary driver of revenue synergies, have climbed from 27%- 40% today. mortgage attach rates which are the primary driver of revenue synergies have climbed from 27%- 40% today That's ahead of our goal in just the first four months since closing and puts us well on the way to hit our 50% target attachment rate. that's ahead of our goal in just the first four months since closing and puts us well on the way to hit our 50% target attachment rate The feedback from Redfin agents has been extremely positive in the months since closing, and the power of the Rocket Preferred Pricing bundle is helping to drive up those attach rates. the feedback from redfin agents has been extremely positive in the months since closing and the power of the rocket preferred pricing bundle is helping to drive up those attach rates These early results reinforce our confidence in achieving $60 million of revenue synergies over the course of 2026, with full run rate realization expected in 2027. these early results reinforce our confidence in achieving $60 million of revenue synergies over the course of 2026 with full run rate realization expected in 2027 On the expense side, I'm pleased to share that we have already executed the majority of our $140 million annual expense synergy as measured against Redfin's Q1 2025 cost structure. We realized a portion of these savings in the third quarter, and we expect to see the full run rate benefit in the fourth quarter results. Turning now to the Mr. Cooper integration, our planning began well before day one, and executing a seamless integration remains our top priority. For six months leading up to our October 1 close, our leaders and integration teams from both organizations worked side by side to ensure we're ready to hit the ground running. To lead this process, we tapped Kurt Johnson, Mr. Cooper's former CFO. Kurt is a seasoned leader with deep industry expertise and a proven track record of managing large, complex integrations. We are fortunate to have him guiding these efforts. On the expense side, I'm pleased to share that we have already executed the majority of our $140 million annual expense synergy as measured against Redfin's Q1 2025 cost structure. on the expense side i'm pleased to share that we have already executed the majority of our $140 million annual expense synergy as measured against redfin's q1 2025 cost structure We realized a portion of these savings in the third quarter, and we expect to see the full run rate benefit in the fourth quarter results. we realized a portion of these savings in the third quarter and we expect to see the full run rate benefit in the fourth quarter results Turning now to the Mr. Cooper integration, our planning began well before day one, and executing a seamless integration remains our top priority. turning now to the mr cooper integration our planning began well before day one and executing a seamless integration remains our top priority For six months leading up to our October 1 close, our leaders and integration teams from both organizations worked side by side to ensure we're ready to hit the ground running. for six months leading up to our october 1 close our leaders and integration teams from both organizations worked side by side to ensure we're ready to hit the ground running To lead this process, we tapped Kurt Johnson, Mr. Cooper's former CFO. to lead this process we tapped kurt johnson mr cooper's former cfo Kurt is a seasoned leader with deep industry expertise and a proven track record of managing large, complex integrations. kurt is a seasoned leader with deep industry expertise and a proven track record of managing large complex integrations We are fortunate to have him guiding these efforts. we are fortunate to have him guiding these efforts The integration connects Mr. Cooper's servicing portfolio directly into Rocket's recapture engine. Rocket Mortgage and Mr. Cooper loan officers are working side by side and have access to a massive lead pipeline and deep client insights. Just 30 days in, we're already seeing strong momentum in an increased conversion on Mr. Cooper's servicing portfolio leads. While more work remains, we are even more confident in our ability to capture the full value of our planned synergies. With those integrations underway, let me take a step back and look at how Rocket's business model is transforming. This is a stronger Rocket. A company in a category of one. By combining Redfin's broad real estate consumer reach, Rocket's origination engine, and Mr. Cooper's servicing expertise, we have unified three industry leaders to unlock even greater potential at scale. The integration connects Mr. Cooper's servicing portfolio directly into Rocket's recapture engine. the integration connects mr cooper's servicing portfolio directly into rocket's recapture engine Rocket Mortgage and Mr. Cooper loan officers are working side by side and have access to a massive lead pipeline and deep client insights. rocket mortgage and mr cooper loan officers are working side by side and have access to a massive lead pipeline and deep client insights Just 30 days in, we're already seeing strong momentum in an increased conversion on Mr. Cooper's servicing portfolio leads. just 30 days in we're already seeing strong momentum in an increased conversion on mr cooper's servicing portfolio leads While more work remains, we are even more confident in our ability to capture the full value of our planned synergies. while more work remains we are even more confident in our ability to capture the full value of our planned synergies With those integrations underway, let me take a step back and look at how Rocket's business model is transforming. with those integrations underway let me take a step back and look at how rocket's business model is transforming This is a stronger Rocket. this is a stronger rocket A company in a category of one. a company in a category of one By combining Redfin's broad real estate consumer reach, Rocket's origination engine, and Mr. Cooper's servicing expertise, we have unified three industry leaders to unlock even greater potential at scale. by combining redfin's broad real estate consumer reach rocket's origination engine and mr cooper's servicing expertise we have unified three industry leaders to unlock even greater potential at scale Rocket has a more durable business model grounded in three pillars: stability through recurring cash flow, a larger platform for growth, and a cost advantage that creates sustainable operating leverage and superior unit economics. First, our combined servicing portfolio, the largest in the industry, generates $5 billion in stable, recurring annual cash flow, providing a dependable earnings base in any environment. Origination and servicing naturally offset each other as rates move. Lower rates drive origination, while higher rates increase MSR value, stabilizing earnings. Even in the toughest mortgage market in decades, a combined Rocket and Mr. Cooper would have delivered positive GAAP earnings every quarter from early 2023 through the third quarter of 2025 on a pro forma basis. This shows our resilience through cycles. Second, our opportunity for origination growth is even bigger. Rocket has a more durable business model grounded in three pillars: stability through recurring cash flow, a larger platform for growth, and a cost advantage that creates sustainable operating leverage and superior unit economics. rocket has a more durable business model grounded in three pillars stability through recurring cash flow a larger platform for growth and a cost advantage that creates sustainable operating leverage and superior unit economics First, our combined servicing portfolio, the largest in the industry, generates $5 billion in stable, recurring annual cash flow, providing a dependable earnings base in any environment. first our combined servicing portfolio the largest in the industry generates $5 billion in stable recurring annual cash flow providing a dependable earnings base in any environment Origination and servicing naturally offset each other as rates move. origination and servicing naturally offset each other as rates move Lower rates drive origination, while higher rates increase MSR value, stabilizing earnings. lower rates drive origination while higher rates increase msr value stabilizing earnings Even in the toughest mortgage market in decades, a combined Rocket and Mr. Cooper would have delivered positive GAAP earnings every quarter from early 2023 through the third quarter of 2025 on a pro forma basis. even in the toughest mortgage market in decades a combined rocket and mr cooper would have delivered positive gaap earnings every quarter from early 2023 through the third quarter of 2025 on a pro forma basis This shows our resilience through cycles. this shows our resilience through cycles Second, our opportunity for origination growth is even bigger. second our opportunity for origination growth is even bigger Redfin and Rocket together have the industry's largest purchase funnel: 62 million monthly active visitors, reaching one in five prospective homebuyers. We have a robust recapture engine tied to our servicing portfolio of nearly 10 million homeowners. Recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they are ready to refinance or move. With advanced data and AI, we target the right client at the right time. Rocket's recapture rate is three times the industry average. Here's an example. If the 30-year fixed rate falls to 5.5%, 25% of our servicing portfolio, or about $300 billion in unpaid principal, would be positioned to refinance, representing significant growth potential, and all at a very low cost of acquisition, resulting in strong operating margins. Third, we have a clear cost advantage in both origination and servicing. Redfin and Rocket together have the industry's largest purchase funnel: 62 million monthly active visitors, reaching one in five prospective homebuyers. redfin and rocket together have the industry's largest purchase funnel 62 million monthly active visitors reaching one in five prospective homebuyers We have a robust recapture engine tied to our servicing portfolio of nearly 10 million homeowners. we have a robust recapture engine tied to our servicing portfolio of nearly 10 million homeowners Recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they are ready to refinance or move. recapture means turning servicing clients into repeat borrowers by proactively offering new loans when they are ready to refinance or move With advanced data and AI, we target the right client at the right time. with advanced data and ai we target the right client at the right time Rocket's recapture rate is three times the industry average. rocket's recapture rate is three times the industry average Here's an example. here's an example If the 30-year fixed rate falls to 5.5%, 25% of our servicing portfolio, or about $300 billion in unpaid principal, would be positioned to refinance, representing significant growth potential, and all at a very low cost of acquisition, resulting in strong operating margins. if the 30-year fixed rate falls to 5.5% 25% of our servicing portfolio or about $300 billion in unpaid principal would be positioned to refinance representing significant growth potential and all at a very low cost of acquisition resulting in strong operating margins Third, we have a clear cost advantage in both origination and servicing. third we have a clear cost advantage in both origination and servicing Historically, the bulk of origination expenses come from client acquisition and supporting production capacity. By leveraging Redfin's MAUs, Rocket's brand, and our servicing recapture capabilities, we efficiently attract high-intent clients at scale. Our AI-powered platform further expands our lead funnel and improves conversion, driving even greater efficiency. AI unlocks capacity of our production team members so that we can grow origination while keeping fixed costs flat. Every loan requires a licensed loan officer and a licensed underwriter. With AI, our production team members can now handle 63% more loans than they could just two years ago. We're building the foundation for infinite capacity at Rocket, allowing us to scale without limits and pursue growth unconstrained by human capacity. As we scale, our structural advantages in client acquisition and capacity provide sustainable operating leverage. Once fixed costs are covered, 70% of additional revenue goes to EBITDA, supporting further margin expansion. Historically, the bulk of origination expenses come from client acquisition and supporting production capacity. historically the bulk of origination expenses come from client acquisition and supporting production capacity By leveraging Redfin's MAUs, Rocket's brand, and our servicing recapture capabilities, we efficiently attract high-intent clients at scale. by leveraging redfin's maus rocket's brand and our servicing recapture capabilities we efficiently attract high-intent clients at scale Our AI-powered platform further expands our lead funnel and improves conversion, driving even greater efficiency. our ai-powered platform further expands our lead funnel and improves conversion driving even greater efficiency AI unlocks capacity of our production team members so that we can grow origination while keeping fixed costs flat. ai unlocks capacity of our production team members so that we can grow origination while keeping fixed costs flat Every loan requires a licensed loan officer and a licensed underwriter. every loan requires a licensed loan officer and a licensed underwriter With AI, our production team members can now handle 63% more loans than they could just two years ago. with ai our production team members can now handle 63% more loans than they could just two years ago We're building the foundation for infinite capacity at Rocket, allowing us to scale without limits and pursue growth unconstrained by human capacity. we're building the foundation for infinite capacity at rocket allowing us to scale without limits and pursue growth unconstrained by human capacity As we scale, our structural advantages in client acquisition and capacity provide sustainable operating leverage. as we scale our structural advantages in client acquisition and capacity provide sustainable operating leverage Once fixed costs are covered, 70% of additional revenue goes to EBITDA, supporting further margin expansion. once fixed costs are covered 70% of additional revenue goes to ebitda supporting further margin expansion In servicing, Mr. Cooper operated at a cost of service roughly one-third lower than the industry average. With our larger combined servicing portfolio focused on recapture and low servicing costs, we are optimizing the strengths of both companies. With this new Rocket, we define our own future, and our resilient business model thrives in any market environment. Looking ahead to the fourth quarter, Q4 will be the first quarter that both Mr. Cooper and Redfin are fully consolidated into our operating results. We expect adjusted revenue, inclusive of these acquisitions, to range between $2 billion and $2.3 billion. On a Rocket standalone basis, excluding Mr. Cooper and Redfin, we expect adjusted revenue at the midpoint of the range to be up roughly 7% year- over-year. In servicing, Mr. Cooper operated at a cost of service roughly one-third lower than the industry average. in servicing mr cooper operated at a cost of service roughly one-third lower than the industry average With our larger combined servicing portfolio focused on recapture and low servicing costs, we are optimizing the strengths of both companies. with our larger combined servicing portfolio focused on recapture and low servicing costs we are optimizing the strengths of both companies With this new Rocket, we define our own future, and our resilient business model thrives in any market environment. with this new rocket we define our own future and our resilient business model thrives in any market environment Looking ahead to the fourth quarter, Q4 will be the first quarter that both Mr. Cooper and Redfin are fully consolidated into our operating results. looking ahead to the fourth quarter q4 will be the first quarter that both mr cooper and redfin are fully consolidated into our operating results We expect adjusted revenue, inclusive of these acquisitions, to range between $2 billion and $2.3 billion. we expect adjusted revenue inclusive of these acquisitions to range between $2 billion and $2.3 billion On a Rocket standalone basis, excluding Mr. Cooper and Redfin, we expect adjusted revenue at the midpoint of the range to be up roughly 7% year- over- year . on a rocket standalone basis excluding mr cooper and redfin we expect adjusted revenue at the midpoint of the range to be up roughly 7% year- over- year This guidance reflects our expectation for continued market share gains and the typical seasonality we experience in the fourth quarter, with softer housing activity and slower mortgage demand during the holidays. As always, our forward-looking guidance reflects the latest market data and our current visibility. Now, switching to expenses. On a consolidated basis, including Redfin and Mr. Cooper, we expect total expenses of approximately $2.3 billion. This figure includes $140 million of one-time transaction-related costs and $120 million of new amortization of intangible assets associated with the Redfin and Mr. Cooper acquisitions. Excluding these items, underlying expenses are expected to be roughly $2 billion in the fourth quarter. This expense guidance includes $215 million of interest expense related to unsecured debt and MSR facilities. To wrap up, we're executing at a high level. Integrations are on track. Our teams are focused, and we're delivering results. This guidance reflects our expectation for continued market share gains and the typical seasonality we experience in the fourth quarter, with softer housing activity and slower mortgage demand during the holidays. this guidance reflects our expectation for continued market share gains and the typical seasonality we experience in the fourth quarter with softer housing activity and slower mortgage demand during the holidays As always, our forward-looking guidance reflects the latest market data and our current visibility. as always our forward-looking guidance reflects the latest market data and our current visibility Now, switching to expenses. now switching to expenses On a consolidated basis, including Redfin and Mr. Cooper, we expect total expenses of approximately $2.3 billion. on a consolidated basis including redfin and mr cooper we expect total expenses of approximately $2.3 billion This figure includes $140 million of one-time transaction-related costs and $120 million of new amortization of intangible assets associated with the Redfin and Mr. Cooper acquisitions. this figure includes $140 million of one-time transaction-related costs and $120 million of new amortization of intangible assets associated with the redfin and mr cooper acquisitions Excluding these items, underlying expenses are expected to be roughly $2 billion in the fourth quarter. excluding these items underlying expenses are expected to be roughly $2 billion in the fourth quarter This expense guidance includes $215 million of interest expense related to unsecured debt and MSR facilities. this expense guidance includes $215 million of interest expense related to unsecured debt and msr facilities To wrap up, we're executing at a high level. to wrap up we're executing at a high level Integrations are on track. integrations are on track Our teams are focused, and we're delivering results. our teams are focused and we're delivering results We're well-positioned to finish the year strong and carry this momentum into the new year. Rocket's future is bright, and we are in control of our destiny. With our AI-powered, vertically integrated homeownership platform, we're setting a new standard for homeownership in America, helping everyone home and driving long-term shareholder value. Operator, we are now ready to open it up for questions. We're well-positioned to finish the year strong and carry this momentum into the new year. we're well-positioned to finish the year strong and carry this momentum into the new year Rocket's future is bright, and we are in control of our destiny. rocket's future is bright and we are in control of our destiny With our AI-powered, vertically integrated homeownership platform, we're setting a new standard for homeownership in America, helping everyone home and driving long-term shareholder value. with our ai-powered vertically integrated homeownership platform we're setting a new standard for homeownership in america helping everyone home and driving long-term shareholder value Operator, we are now ready to open it up for questions. operator we are now ready to open it up for questions

Speaker 6: Thank you. We will now begin the question and answer session. If you would like to ask a question, please press Star one on your telephone keypad. If you would like to withdraw your question, simply press star one again. We ask that you please limit yourself to one question only. Your first question comes from the line of Jeff Adelson from Morgan Stanley. Your line is open. Thank you. thank you We will now begin the question and answer session. we will now begin the question and answer session If you would like to ask a question, please press Star one on your telephone keypad. if you would like to ask a question please press star one on your telephone keypad If you would like to withdraw your question, simply press star one again. if you would like to withdraw your question simply press star one again We ask that you please limit yourself to one question only. we ask that you please limit yourself to one question only Your first question comes from the line of Jeff Adelson from Morgan Stanley. your first question comes from the line of jeff adelson from morgan stanley Your line is open. your line is open

Speaker 7: Hey, good evening, guys. Thanks for taking my question. Hey, good evening, guys. hey good evening guys Thanks for taking my question. thanks for taking my question I guess just maybe to dig in on the revenue guidance a little bit more closely here. Appreciate the breakout of what the ex-Redfin Cooper guide would look like of 7% at the midpoint. I guess just a couple of questions there. Could you maybe help us understand how the core ex-Redfin Cooper was trending this past quarter and how that relates to the 7% at the midpoint for the fourth quarter? Maybe just what's embedded in your outlook for the Cooper and Redfin business in the fourth quarter as well. As you think about the momentum you're highlighting from all the businesses and the Cooper transactions so far, how are you thinking about the 2026 outlook as it relates to the market and the combined entity today? Thanks. I guess just maybe to dig in on the revenue guidance a little bit more closely here. i guess just maybe to dig in on the revenue guidance a little bit more closely here Appreciate the breakout of what the ex-Redfin Cooper guide would look like of 7% at the midpoint. appreciate the breakout of what the ex-redfin cooper guide would look like of 7% at the midpoint I guess just a couple of questions there. i guess just a couple of questions there Could you maybe help us understand how the core ex-Redfin Cooper was trending this past quarter and how that relates to the 7% at the midpoint for the fourth quarter? could you maybe help us understand how the core ex-redfin cooper was trending this past quarter and how that relates to the 7% at the midpoint for the fourth quarter Maybe just what's embedded in your outlook for the Cooper and Redfin business in the fourth quarter as well. maybe just what's embedded in your outlook for the cooper and redfin business in the fourth quarter as well As you think about the momentum you're highlighting from all the businesses and the Cooper transactions so far, how are you thinking about the 2026 outlook as it relates to the market and the combined entity today? as you think about the momentum you're highlighting from all the businesses and the cooper transactions so far how are you thinking about the 2026 outlook as it relates to the market and the combined entity today Thanks. thanks

Speaker 2: Jeff, thanks for your question. Jeff, thanks for your question. jeff thanks for your question Let me start with just a little bit on Q4, and then I'll comment on the outlook for 2026, and then Brian's going to unpack just some specifics on our guide for Q4. Just as a reminder, obviously, we're in Q4, but as always, historically in Q4 in the mortgage market, it's a little bit softer traditionally, and that's just for some basic reasons. You've got fewer working days. You've got Thanksgiving, Christmas, New Year's, and the holidays. Consumers in general are just not as focused on the housing market. The great news is that even with that seasonality taken into account, our purchase pipeline is at record levels. That gives us a lot of confidence in the quarter, which is reflected in our guide. Brian will unpack that in just a minute on why that guide is not just strong, but it also reflects taking share. Let me start with just a little bit on Q4, and then I'll comment on the outlook for 2026, and then Brian's going to unpack just some specifics on our guide for Q4. let me start with just a little bit on q4 and then i'll comment on the outlook for 2026 and then brian's going to unpack just some specifics on our guide for q4 Just as a reminder, obviously, we're in Q4, but as always, historically in Q4 in the mortgage market, it's a little bit softer traditionally, and that's just for some basic reasons. just as a reminder obviously we're in q4 but as always historically in q4 in the mortgage market it's a little bit softer traditionally and that's just for some basic reasons You've got fewer working days. you've got fewer working days You've got Thanksgiving, Christmas, New Year's, and the holidays. you've got thanksgiving christmas new year's and the holidays Consumers in general are just not as focused on the housing market. consumers in general are just not as focused on the housing market The great news is that even with that seasonality taken into account, our purchase pipeline is at record levels. the great news is that even with that seasonality taken into account our purchase pipeline is at record levels That gives us a lot of confidence in the quarter, which is reflected in our guide. that gives us a lot of confidence in the quarter which is reflected in our guide Brian will unpack that in just a minute on why that guide is not just strong, but it also reflects taking share. brian will unpack that in just a minute on why that guide is not just strong but it also reflects taking share What gets me pumped up about 2026 is that when we look ahead, we think it's going to be a very strong year for Rocket. What gives us confidence in particular is when you look at the Fannie Mae forecast. They're expecting the market to grow 25% year- over-year. There's also some forecast that has rates potentially dipping below 6%. I think, as you know, that is a great thing for Rocket when you consider both the purchase and the refinance funnels that we have at scale. That's a standalone observation. What's particularly interesting is when you look at Rocket with Redfin, with Mr. Cooper. All of this becomes force multiplied because you have significantly improved lead flow. You have this recapture pipeline between origination and servicing, and you also have these new revenue streams. We feel very excited about 2026. We see our momentum just continuing to accelerate. What gets me pumped up about 2026 is that when we look ahead, we think it's going to be a very strong year for Rocket. what gets me pumped up about 2026 is that when we look ahead we think it's going to be a very strong year for rocket What gives us confidence in particular is when you look at the Fannie Mae forecast. what gives us confidence in particular is when you look at the fannie mae forecast They're expecting the market to grow 25% year- over- year . they're expecting the market to grow 25% year- over- year There's also some forecast that has rates potentially dipping below 6%. there's also some forecast that has rates potentially dipping below 6% I think, as you know, that is a great thing for Rocket when you consider both the purchase and the refinance funnels that we have at scale. i think as you know that is a great thing for rocket when you consider both the purchase and the refinance funnels that we have at scale That's a standalone observation. that's a standalone observation What's particularly interesting is when you look at Rocket with Redfin, with Mr. Cooper. what's particularly interesting is when you look at rocket with redfin with mr cooper All of this becomes force multiplied because you have significantly improved lead flow. all of this becomes force multiplied because you have significantly improved lead flow You have this recapture pipeline between origination and servicing, and you also have these new revenue streams. you have this recapture pipeline between origination and servicing and you also have these new revenue streams We feel very excited about 2026. we feel very excited about 2026 We see our momentum just continuing to accelerate. we see our momentum just continuing to accelerate Coming back to Q4, Brian, maybe you can unpack the quarter in some more detail. Coming back to Q4, Brian, maybe you can unpack the quarter in some more detail. coming back to q4 brian maybe you can unpack the quarter in some more detail

Speaker 4: Yeah, sure. Happy to do it. Jeff, thanks for the question. Good to hear from you. Let me actually start a little bit with Q3 and build on that because I think that'll help understand the transition from Q3 to the outlook. The third quarter was really strong. Obviously, you heard the numbers. We did great on a revenue perspective, but I'm actually more impressed with the share gains in the third quarter. We got a little help in the month of September from rates. There's no surprise there. The good news is we capitalized on that, and we took share using AI and technology. We believe that the fourth quarter was one of our biggest share gains. Yeah, sure. yeah sure Happy to do it. happy to do it Jeff, thanks for the question. jeff thanks for the question Good to hear from you. good to hear from you Let me actually start a little bit with Q3 and build on that because I think that'll help understand the transition from Q3 to the outlook. let me actually start a little bit with q3 and build on that because i think that'll help understand the transition from q3 to the outlook The third quarter was really strong. the third quarter was really strong Obviously, you heard the numbers. obviously you heard the numbers We did great on a revenue perspective, but I'm actually more impressed with the share gains in the third quarter. we did great on a revenue perspective but i'm actually more impressed with the share gains in the third quarter We got a little help in the month of September from rates. we got a little help in the month of september from rates There's no surprise there. there's no surprise there The good news is we capitalized on that, and we took share using AI and technology. the good news is we capitalized on that and we took share using ai and technology We believe that the fourth quarter was one of our biggest share gains. we believe that the fourth quarter was one of our biggest share gains Looking forward to the fourth quarter, Varun mentioned it, but we do expect some of that traditional seasonality to come through, particularly the week around Thanksgiving and the two weeks around the Christmas holiday. Consumers get distracted. When I look at some of the mortgage forecasts in the fourth quarter, I see some that have it about flat with Q3, some that have Q4 actually up. That's just not normally what we see. That's probably worth pointing out. Even on the purchase side, it kind of makes sense because consumers aren't necessarily looking for homes during those times, but even on the, I'd argue, on the rate and term and cash out side, consumers are just focused on other priorities. The range, as we said, was $2 billion-$100 million-$2 billion-$300 million. Just a little color, Jeff, on October. Looking forward to the fourth quarter, Varun mentioned it, but we do expect some of that traditional seasonality to come through, particularly the week around Thanksgiving and the two weeks around the Christmas holiday. looking forward to the fourth quarter varun mentioned it but we do expect some of that traditional seasonality to come through particularly the week around thanksgiving and the two weeks around the christmas holiday Consumers get distracted. consumers get distracted When I look at some of the mortgage forecasts in the fourth quarter, I see some that have it about flat with Q3, some that have Q4 actually up. when i look at some of the mortgage forecasts in the fourth quarter i see some that have it about flat with q3 some that have q4 actually up That's just not normally what we see. that's just not normally what we see That's probably worth pointing out. that's probably worth pointing out Even on the purchase side, it kind of makes sense because consumers aren't necessarily looking for homes during those times, but even on the, I'd argue, on the rate and term and cash out side, consumers are just focused on other priorities. even on the purchase side it kind of makes sense because consumers aren't necessarily looking for homes during those times but even on the i'd argue on the rate and term and cash out side consumers are just focused on other priorities The range, as we said, was $2 billion- $100 million- $2 billion- $300 million. the range as we said was $2 billion- $100 million- $2 billion- $300 million Just a little color, Jeff, on October. just a little color jeff on october The purchase pipeline that we have that Varun mentioned is at record highs, and Redfin is starting to contribute to that in a meaningful way. About 13% of our purchase pipeline today is generated from Redfin clients, clients that were searching for homes on Redfin and then looking to connect with the real estate agent and then connect to mortgage. That gives us a lot of excitement there, as you can see that synergy value starting to transpire. When I look at the refi side, in the month of October, the beginning of the quarter started really nice from rates. Obviously, the Fed meeting didn't necessarily help yesterday, so there's more to be seen. The thing I look forward to is on the Cooper side, as we mentioned, we are starting to work the servicing portfolio of Mr. Cooper on the Rocket platform. The purchase pipeline that we have that Varun mentioned is at record highs, and Redfin is starting to contribute to that in a meaningful way. the purchase pipeline that we have that varun mentioned is at record highs and redfin is starting to contribute to that in a meaningful way About 13% of our purchase pipeline today is generated from Redfin clients, clients that were searching for homes on Redfin and then looking to connect with the real estate agent and then connect to mortgage. about 13% of our purchase pipeline today is generated from redfin clients clients that were searching for homes on redfin and then looking to connect with the real estate agent and then connect to mortgage That gives us a lot of excitement there, as you can see that synergy value starting to transpire. that gives us a lot of excitement there as you can see that synergy value starting to transpire When I look at the refi side, in the month of October, the beginning of the quarter started really nice from rates. when i look at the refi side in the month of october the beginning of the quarter started really nice from rates Obviously, the Fed meeting didn't necessarily help yesterday, so there's more to be seen. obviously the fed meeting didn't necessarily help yesterday so there's more to be seen The thing I look forward to is on the Cooper side, as we mentioned, we are starting to work the servicing portfolio of Mr. Cooper on the Rocket platform. the thing i look forward to is on the cooper side as we mentioned we are starting to work the servicing portfolio of mr cooper on the rocket platform We're starting to see a really nice conversion lift there. I mentioned this in the prepared remarks, but to give you a little more transparency on Rocket on a standalone basis, if I look at Q3, Rocket only, the results would be up 14% year- over-year. If I take the midpoint of the guide in Q4, that's 7% up year- over-year. We think both the jumping-off point of Q3 is really impressive, and we think the Q4 guide is very strong and incorporates market share gains. We're starting to see a really nice conversion lift there. we're starting to see a really nice conversion lift there I mentioned this in the prepared remarks, but to give you a little more transparency on Rocket on a standalone basis, if I look at Q3, Rocket only, the results would be up 14% year- over- year . i mentioned this in the prepared remarks but to give you a little more transparency on rocket on a standalone basis if i look at q3 rocket only the results would be up 14% year- over- year If I take the midpoint of the guide in Q4, that's 7% up year- over- year . if i take the midpoint of the guide in q4 that's 7% up year- over- year We think both the jumping-off point of Q3 is really impressive, and we think the Q4 guide is very strong and incorporates market share gains. we think both the jumping-off point of q3 is really impressive and we think the q4 guide is very strong and incorporates market share gains

Speaker 6: Your next question comes from a line of Mihir Bhatia from Bank of America. Your line is open. Your next question comes from a line of Mihir Bhatia from Bank of America. your next question comes from a line of mihir bhatia from bank of america Your line is open. your line is open

Speaker 1: Hi. Thank you for taking my question. Maybe just going to the Mr. Cooper acquisition, can you just talk a little bit more about the confidence and timing of the synergies associated, maybe both on the revenue and cost side? Hi. hi Thank you for taking my question. thank you for taking my question Maybe just going to the Mr. Cooper acquisition, can you just talk a little bit more about the confidence and timing of the synergies associated, maybe both on the revenue and cost side? maybe just going to the mr cooper acquisition can you just talk a little bit more about the confidence and timing of the synergies associated maybe both on the revenue and cost side While you're on that note, also just in terms of the OpEx for Q4. Just the standalone Rocket OpEx, just to be able to track that. Thank you. While you're on that note, also just in terms of the OpEx for Q4. while you're on that note also just in terms of the opex for q4 Just the standalone Rocket OpEx, just to be able to track that. just the standalone rocket opex just to be able to track that Thank you. thank you

Speaker 2: Thanks, Mihir. I think we'll jump into the synergies in a minute, but I think it probably maybe would be helpful for me to just give a general integration progress update as well. I'll start there. We closed the deal on October 1. This deal is transformational, not just for Rocket, but we think for the housing industry itself. It's the first time that origination and servicing have ever been connected at this scale. The combined companies have a balanced business model, as we shared earlier, to thrive in any market and rate environment. We've been executing pretty strongly right out of the gate, very similar to the Redfin acquisition. It is a large integration, but we've made pretty significant progress. Thanks, Mihir. thanks mihir I think we'll jump into the synergies in a minute, but I think it probably maybe would be helpful for me to just give a general integration progress update as well. i think we'll jump into the synergies in a minute but i think it probably maybe would be helpful for me to just give a general integration progress update as well I'll start there. i'll start there We closed the deal on October 1. we closed the deal on october 1 This deal is transformational, not just for Rocket, but we think for the housing industry itself. this deal is transformational not just for rocket but we think for the housing industry itself It's the first time that origination and servicing have ever been connected at this scale. it's the first time that origination and servicing have ever been connected at this scale The combined companies have a balanced business model, as we shared earlier, to thrive in any market and rate environment. the combined companies have a balanced business model as we shared earlier to thrive in any market and rate environment We've been executing pretty strongly right out of the gate, very similar to the Redfin acquisition. we've been executing pretty strongly right out of the gate very similar to the redfin acquisition It is a large integration, but we've made pretty significant progress. it is a large integration but we've made pretty significant progress I just want to give you a few highlights. Day one, we had a co-branded identity, Mr. Cooper, powered by Rocket Mortgage. By day nine, 40,000 leads were flowing through our pipeline from the Mr. Cooper servicing book, and that number only continues to increase. Day 12, we had our first Mr. Cooper client close a loan with Rocket Mortgage, and the turn time on that was unbelievable. It was three days. Within 30 days now, we've integrated the servicing and origination platforms, we've onboarded our loan officers and mortgage bankers, and we've had zero client disruption. With an acquisition of this scale, that's something that we're very proud of. There is obviously a lot of hard and fun work ahead, and we're taking it seriously. Right now, we're focused on the system integrations, the data integrations, the culture integrations. The good news is this is what we do. I just want to give you a few highlights. i just want to give you a few highlights Day one, we had a co-branded identity, Mr. Cooper, powered by Rocket Mortgage. day one we had a co-branded identity mr cooper powered by rocket mortgage By day nine, 40,000 leads were flowing through our pipeline from the Mr. Cooper servicing book, and that number only continues to increase. by day nine 40,000 leads were flowing through our pipeline from the mr cooper servicing book and that number only continues to increase Day 12, we had our first Mr. Cooper client close a loan with Rocket Mortgage, and the turn time on that was unbelievable. day 12 we had our first mr cooper client close a loan with rocket mortgage and the turn time on that was unbelievable It was three days. it was three days Within 30 days now, we've integrated the servicing and origination platforms, we've onboarded our loan officers and mortgage bankers, and we've had zero client disruption. within 30 days now we've integrated the servicing and origination platforms we've onboarded our loan officers and mortgage bankers and we've had zero client disruption With an acquisition of this scale, that's something that we're very proud of. with an acquisition of this scale that's something that we're very proud of There is obviously a lot of hard and fun work ahead, and we're taking it seriously. there is obviously a lot of hard and fun work ahead and we're taking it seriously Right now, we're focused on the system integrations, the data integrations, the culture integrations. right now we're focused on the system integrations the data integrations the culture integrations The good news is this is what we do. the good news is this is what we do It's why we're good at what we do and what we do best. The teams are clicking very well. The leadership is deeply integrated. The culture is already starting to feel very strong, and that gives me a lot of confidence in our synergy and our goal targets. We're very pleased with the progress thus far. That's probably a good time, Brian, for maybe to go a little deeper onto the synergies. It's why we're good at what we do and what we do best. it's why we're good at what we do and what we do best The teams are clicking very well. the teams are clicking very well The leadership is deeply integrated. the leadership is deeply integrated The culture is already starting to feel very strong, and that gives me a lot of confidence in our synergy and our goal targets. the culture is already starting to feel very strong and that gives me a lot of confidence in our synergy and our goal targets We're very pleased with the progress thus far. we're very pleased with the progress thus far That's probably a good time, Brian, for maybe to go a little deeper onto the synergies. that's probably a good time brian for maybe to go a little deeper onto the synergies

Speaker 4: Yeah, thanks, Varun. I mean, I think you said it well. On the Cooper side, Mihir, the only thing I'd add is the work Varun mentioned around the pre-close planning is really key to hitting those synergy numbers. We talked about $500 million in total synergies. $400 million is expenses, and $100 million is revenue. You can see all that laid out in the IR deck. Yeah, thanks, Varun. yeah thanks varun I mean, I think you said it well. i mean i think you said it well On the Cooper side, Mihir, the only thing I'd add is the work Varun mentioned around the pre-close planning is really key to hitting those synergy numbers. on the cooper side mihir the only thing i'd add is the work varun mentioned around the pre-close planning is really key to hitting those synergy numbers We talked about $500 million in total synergies. $400 million is expenses, and $100 million is revenue. we talked about $500 million in total synergies $400 million is expenses and $100 million is revenue You can see all that laid out in the IR deck. you can see all that laid out in the ir deck I'd tell you at this point, I'm happy to report that we have line of sight to the $400 million of expenses, and that's been identified. Just on the revenue side, what I can say is just take you back to those comments about the lead flow to the Rocket platform from the Cooper servicing book and the increase in conversion there. That really will translate to the enhanced blended recapture rate that'll drive those revenue synergies. We feel really good. It's early days. We're only a month in, but we feel really good. Just here to make sure you caught the comment, I can go more into the expenses as well. On the Redfin side of the house, we talked about $140 million of synergy numbers, and that is all identified and will be realized in the fourth quarter. I'd tell you at this point, I'm happy to report that we have line of sight to the $400 million of expenses, and that's been identified. i'd tell you at this point i'm happy to report that we have line of sight to the $400 million of expenses and that's been identified Just on the revenue side, what I can say is just take you back to those comments about the lead flow to the Rocket platform from the Cooper servicing book and the increase in conversion there. just on the revenue side what i can say is just take you back to those comments about the lead flow to the rocket platform from the cooper servicing book and the increase in conversion there That really will translate to the enhanced blended recapture rate that'll drive those revenue synergies. that really will translate to the enhanced blended recapture rate that'll drive those revenue synergies We feel really good. we feel really good It's early days. it's early days We're only a month in, but we feel really good. we're only a month in but we feel really good Just here to make sure you caught the comment, I can go more into the expenses as well. just here to make sure you caught the comment i can go more into the expenses as well On the Redfin side of the house, we talked about $140 million of synergy numbers, and that is all identified and will be realized in the fourth quarter. on the redfin side of the house we talked about $140 million of synergy numbers and that is all identified and will be realized in the fourth quarter You're talking about $35 million of full quarter realization in Q4, Mihir. If I kind of zoom back out just to give you color on expenses, we said we expect Q4 to be about $2 billion. That's all three companies combined, and that's net of one-time costs and the purchase price amortization. There are probably a couple of callouts for you as you're thinking about your models. In Q4, I have about $140 million of one-time expenses. These are things like severance and deal-related expenses. That compares to about $90 million in Q3. Remember, the other thing to think about is this purchase price accounting amortization. In the fourth quarter, I expect it to be about $120 million. That's the amortization of both Redfin and Mr. Cooper. That was $50 million in Q3, which was just the amortization around Redfin. You're talking about $35 million of full quarter realization in Q4, Mihir. you're talking about $35 million of full quarter realization in q4 mihir If I kind of zoom back out just to give you color on expenses, we said we expect Q4 to be about $2 billion. if i kind of zoom back out just to give you color on expenses we said we expect q4 to be about $2 billion That's all three companies combined, and that's net of one-time costs and the purchase price amortization. There are probably a couple of callouts for you as you're thinking about your models. that's all three companies combined and that's net of one-time costs and the purchase price amortization. there are probably a couple of callouts for you as you're thinking about your models In Q4, I have about $140 million of one-time expenses. in q4 i have about $140 million of one-time expenses These are things like severance and deal-related expenses. these are things like severance and deal-related expenses That compares to about $90 million in Q3. that compares to about $90 million in q3 Remember, the other thing to think about is this purchase price accounting amortization. remember the other thing to think about is this purchase price accounting amortization In the fourth quarter, I expect it to be about $120 million. in the fourth quarter i expect it to be about $120 million That's the amortization of both Redfin and Mr. Cooper. that's the amortization of both redfin and mr cooper That was $50 million in Q3, which was just the amortization around Redfin. that was $50 million in q3 which was just the amortization around redfin The last thing, just in terms of unique items, remember in June, we issued about $4 billion of additional debt, and that was in anticipation of triggering the change of control provisions on Coop's unsecured debt stack. For about four months, which was all of Q3, you had $4 billion of additional unsecured debt, and you had that cash. The net expense, which is essentially the difference from your earnings rate on the cash and the note rates, the interest expense on the debt was about $10 million. That'll all go away in Q4. To give you a little more color, I expect about $140 million of unsecured debt expense sort of on a run rate go forward basis. That'll come through in Q4. I think the important takeaways are, we continue to be very disciplined on the expense side of the house. The last thing, just in terms of unique items, remember in June, we issued about $4 billion of additional debt, and that was in anticipation of triggering the change of control provisions on Coop's unsecured debt stack. the last thing just in terms of unique items remember in june we issued about $4 billion of additional debt and that was in anticipation of triggering the change of control provisions on coop's unsecured debt stack For about four months, which was all of Q3, you had $4 billion of additional unsecured debt, and you had that cash. for about four months which was all of q3 you had $4 billion of additional unsecured debt and you had that cash The net expense, which is essentially the difference from your earnings rate on the cash and the note rates, the interest expense on the debt was about $10 million. the net expense which is essentially the difference from your earnings rate on the cash and the note rates the interest expense on the debt was about $10 million That'll all go away in Q4. that'll all go away in q4 To give you a little more color, I expect about $140 million of unsecured debt expense sort of on a run rate go forward basis. to give you a little more color i expect about $140 million of unsecured debt expense sort of on a run rate go forward basis That'll come through in Q4. that'll come through in q4 I think the important takeaways are, we continue to be very disciplined on the expense side of the house. i think the important takeaways are we continue to be very disciplined on the expense side of the house We are focused on realizing our synergy values and now even exceeding those. That's even before AI and technology really unlocking capacity and efficiency for us. We are focused on realizing our synergy values and now even exceeding those. we are focused on realizing our synergy values and now even exceeding those That's even before AI and technology really unlocking capacity and efficiency for us. that's even before ai and technology really unlocking capacity and efficiency for us

Speaker 1: Thank you. Thank you. thank you

Speaker 6: Your next question comes from a line of Doug Harter from UBS. Your line is open. Your next question comes from a line of Doug Harter from UBS. your next question comes from a line of doug harter from ubs Your line is open. your line is open

Speaker 10: Thanks. I was hoping to talk a little bit more about the revenue progress at Redfin. Can you talk about what you see as kind of what's going to be the driver to get from the 40% attach rate to the target 50% that you had, and whether that 40% was the exit rate for the quarter or the full quarter average? Thanks. thanks I was hoping to talk a little bit more about the revenue progress at Redfin. i was hoping to talk a little bit more about the revenue progress at redfin Can you talk about what you see as kind of what's going to be the driver to get from the 40% attach rate to the target 50% that you had, and whether that 40% was the exit rate for the quarter or the full quarter average? can you talk about what you see as kind of what's going to be the driver to get from the 40% attach rate to the target 50% that you had and whether that 40% was the exit rate for the quarter or the full quarter average

Speaker 2: Maybe I can use this opportunity, Doug, just to give a quick overall update on Redfin, and then we can dive into some of the specifics. Maybe I can use this opportunity, Doug, just to give a quick overall update on Redfin, and then we can dive into some of the specifics. maybe i can use this opportunity doug just to give a quick overall update on redfin and then we can dive into some of the specifics I think it's important to highlight that it's just been a fast four months since closing, and I'm very, very pleased with the execution. We've got momentum. We're building fast. A few things that I would just highlight on the execution progress that drive revenue and client growth. First thing is we've added a pre-qualification experience and a funnel to every listing on Redfin. That's millions of access points that represent every single home listing that's on Redfin. Because of that integration, because of the optimizations, the number of clients that actually have started applications using that access point, that get pre-qualified button, has doubled. About half a million clients have started applications in September, and that's doubled since July, where it was around a quarter of a million. What's great about that is this is the start of what we think is a very performance funnel. I think it's important to highlight that it's just been a fast four months since closing, and I'm very, very pleased with the execution. i think it's important to highlight that it's just been a fast four months since closing and i'm very very pleased with the execution We've got momentum. we've got momentum We're building fast. we're building fast A few things that I would just highlight on the execution progress that drive revenue and client growth. a few things that i would just highlight on the execution progress that drive revenue and client growth First thing is we've added a pre-qualification experience and a funnel to every listing on Redfin. first thing is we've added a pre-qualification experience and a funnel to every listing on redfin That's millions of access points that represent every single home listing that's on Redfin. that's millions of access points that represent every single home listing that's on redfin Because of that integration, because of the optimizations, the number of clients that actually have started applications using that access point, that get pre-qualified button, has doubled. because of that integration because of the optimizations the number of clients that actually have started applications using that access point that get pre-qualified button has doubled About half a million clients have started applications in September, and that's doubled since July, where it was around a quarter of a million. about half a million clients have started applications in september and that's doubled since july where it was around a quarter of a million What's great about that is this is the start of what we think is a very performance funnel. what's great about that is this is the start of what we think is a very performance funnel That is the top of the funnel. It's obviously very big. As you take that funnel down, it represents leads that we can nurture, right? Those are clients that we have long relationships with, not just in days or weeks, but really over months, because that's typically how the purchase pipeline works. What's also important to call out is that Redfin is becoming a very big part of Rocket's purchase pipeline. It's already contributing to 13% of our total retail purchase closings. For a company of Rocket size and scale, that's obviously a very significant number, and we expect that to grow. As you pointed out, we also have our mortgage attach rate, which we talked about, and that's basically Redfin clients that choose to work with Rocket via a Redfin agent. That is the top of the funnel. that is the top of the funnel It's obviously very big. it's obviously very big As you take that funnel down, it represents leads that we can nurture, right? as you take that funnel down it represents leads that we can nurture right Those are clients that we have long relationships with, not just in days or weeks, but really over months, because that's typically how the purchase pipeline works. those are clients that we have long relationships with not just in days or weeks but really over months because that's typically how the purchase pipeline works What's also important to call out is that Redfin is becoming a very big part of Rocket's purchase pipeline. what's also important to call out is that redfin is becoming a very big part of rocket's purchase pipeline It's already contributing to 13% of our total retail purchase closings. it's already contributing to 13% of our total retail purchase closings For a company of Rocket size and scale, that's obviously a very significant number, and we expect that to grow. for a company of rocket size and scale that's obviously a very significant number and we expect that to grow As you pointed out, we also have our mortgage attach rate, which we talked about, and that's basically Redfin clients that choose to work with Rocket via a Redfin agent. as you pointed out we also have our mortgage attach rate which we talked about and that's basically redfin clients that choose to work with rocket via a redfin agent That's climbed from 27%-40%, which is ahead of our plan, and we expect to see that continuing to grow. We think that that's going to exceed expectations. There are really two things that are driving that. The first one is the strength of the integrated brand, Redfin powered by Rocket. The second is we have a very compelling bundle that's competitively priced, that's unique to the Rocket Redfin ecosystem. It delivers value to clients, and it's something that our agents really like. What's exciting for me is that moving forward, this is just a lot of progress in a very short period of time. We've only been doing this for four months, and when we think about next year, we want to blow the doors off this, right? We want to add the refinance funnel into our Redfin ecosystem. That's climbed from 27%- 40%, which is ahead of our plan, and we expect to see that continuing to grow. that's climbed from 27%- 40% which is ahead of our plan and we expect to see that continuing to grow We think that that's going to exceed expectations. we think that that's going to exceed expectations There are really two things that are driving that. there are really two things that are driving that The first one is the strength of the integrated brand, Redfin powered by Rocket. the first one is the strength of the integrated brand redfin powered by rocket The second is we have a very compelling bundle that's competitively priced, that's unique to the Rocket Redfin ecosystem. the second is we have a very compelling bundle that's competitively priced that's unique to the rocket redfin ecosystem It delivers value to clients, and it's something that our agents really like. it delivers value to clients and it's something that our agents really like What's exciting for me is that moving forward, this is just a lot of progress in a very short period of time. what's exciting for me is that moving forward this is just a lot of progress in a very short period of time We've only been doing this for four months, and when we think about next year, we want to blow the doors off this, right? we've only been doing this for four months and when we think about next year we want to blow the doors off this right We want to add the refinance funnel into our Redfin ecosystem. we want to add the refinance funnel into our redfin ecosystem We want to take more of the mortgage application process and bring it up into the Redfin app so you can start and finish inside of the Redfin experience. We think that that's going to increase opportunity. We think that that's going to optimize the funnel, and we have a lot of room to grow there. Lastly, I think similar to Mr. Cooper, strategy is one thing, but these integrations are also really about cultural integration as well. I'm really pleased with just how well the leadership teams are working together. You just can't tell where one company starts and the other company finishes. Culture is strong. Engagement is high. The agents and team members are very engaged. That just gives me a lot of confidence in what we're going to do next year. We want to take more of the mortgage application process and bring it up into the Redfin app so you can start and finish inside of the Redfin experience. we want to take more of the mortgage application process and bring it up into the redfin app so you can start and finish inside of the redfin experience We think that that's going to increase opportunity. we think that that's going to increase opportunity We think that that's going to optimize the funnel, and we have a lot of room to grow there. we think that that's going to optimize the funnel and we have a lot of room to grow there Lastly, I think similar to Mr. Cooper, strategy is one thing, but these integrations are also really about cultural integration as well. lastly i think similar to mr cooper strategy is one thing but these integrations are also really about cultural integration as well I'm really pleased with just how well the leadership teams are working together. i'm really pleased with just how well the leadership teams are working together You just can't tell where one company starts and the other company finishes. you just can't tell where one company starts and the other company finishes Culture is strong. culture is strong Engagement is high. engagement is high The agents and team members are very engaged. the agents and team members are very engaged That just gives me a lot of confidence in what we're going to do next year. that just gives me a lot of confidence in what we're going to do next year In summary, we've made pretty solid progress in four months, but I really think that's a drop in the bucket compared to what's ahead in 2026. In summary, we've made pretty solid progress in four months, but I really think that's a drop in the bucket compared to what's ahead in 2026. in summary we've made pretty solid progress in four months but i really think that's a drop in the bucket compared to what's ahead in 2026

Speaker 10: I guess, Varun, on that top of the funnel, the number of leads that are kind of going through the pre-qual, are you seeing or do you have any data as to how those are moving through? Are some falling out and going to competitors, or are the ones that are falling out just because they haven't actually transacted on a home yet? Any more color on how leads are moving through that funnel would be helpful. I guess, Varun, on that top of the funnel, the number of leads that are kind of going through the pre-qual, are you seeing or do you have any data as to how those are moving through? i guess varun on that top of the funnel the number of leads that are kind of going through the pre-qual are you seeing or do you have any data as to how those are moving through Are some falling out and going to competitors, or are the ones that are falling out just because they haven't actually transacted on a home yet? are some falling out and going to competitors or are the ones that are falling out just because they haven't actually transacted on a home yet Any more color on how leads are moving through that funnel would be helpful. any more color on how leads are moving through that funnel would be helpful

Speaker 4: Yeah, I mean, Doug, it's typical to, I would say, a regular mortgage funnel where the thing we know is happening today in the home buying world is that there's a lot of intent, but the time to buy is extended when we compare to historical periods. Yeah, I mean, Doug, it's typical to, I would say, a regular mortgage funnel where the thing we know is happening today in the home buying world is that there's a lot of intent, but the time to buy is extended when we compare to historical periods. yeah i mean doug it's typical to i would say a regular mortgage funnel where the thing we know is happening today in the home buying world is that there's a lot of intent but the time to buy is extended when we compare to historical periods We're seeing the same thing as Redfin is. We're seeing the same thing in Rocket standalone, which is you have consumers coming in. They have high intent. By the time they're ready to get pre-qualified, that means they either have started searching in a lot of cases or are about to start searching for a home. They want to know how much they can afford, and they want to be serious about it. We see them go take the exercise to get pre-approved, and then they're in our pipeline, and we start nurturing them. We also know that in most cases, they're not getting the home, the first home they find, and the first offer they make, at least in a lot of the geographies. We're seeing the same thing as Redfin is. we're seeing the same thing as redfin is We're seeing the same thing in Rocket standalone, which is you have consumers coming in. we're seeing the same thing in rocket standalone which is you have consumers coming in They have high intent. they have high intent By the time they're ready to get pre-qualified, that means they either have started searching in a lot of cases or are about to start searching for a home. by the time they're ready to get pre-qualified that means they either have started searching in a lot of cases or are about to start searching for a home They want to know how much they can afford, and they want to be serious about it. they want to know how much they can afford and they want to be serious about it We see them go take the exercise to get pre-approved, and then they're in our pipeline, and we start nurturing them. we see them go take the exercise to get pre-approved and then they're in our pipeline and we start nurturing them We also know that in most cases, they're not getting the home, the first home they find, and the first offer they make, at least in a lot of the geographies. we also know that in most cases they're not getting the home the first home they find and the first offer they make at least in a lot of the geographies We also know that sometimes what they get qualified for isn't quite as exciting as they might have thought, just given where interest rates and inventory are. I wouldn't necessarily call it fallout. I would call it just clients that are very interested. They find out how much they can afford. They begin their shopping experience, but that shopping and looking experience for a home is definitely in an extended period, at least compared to historical levels. We also know that sometimes what they get qualified for isn't quite as exciting as they might have thought, just given where interest rates and inventory are. we also know that sometimes what they get qualified for isn't quite as exciting as they might have thought just given where interest rates and inventory are I wouldn't necessarily call it fallout. i wouldn't necessarily call it fallout I would call it just clients that are very interested. i would call it just clients that are very interested They find out how much they can afford. they find out how much they can afford They begin their shopping experience, but that shopping and looking experience for a home is definitely in an extended period, at least compared to historical levels. they begin their shopping experience but that shopping and looking experience for a home is definitely in an extended period at least compared to historical levels

Speaker 10: Great. Thank you. Great. great Thank you. thank you

Speaker 6: Your next question comes from the line of Bose George from KBW. Your line is open. Your next question comes from the line of Bose George from KBW. your next question comes from the line of bose george from kbw Your line is open. your line is open

Speaker 11: Hey, guys. Good afternoon. Can you give us an update on how you're feeling about the market share targets that you provided last year at Investor Day? Can you also remind us, is the Mr. Cooper market share going to be additive to that? Hey, guys. hey guys good Good afternoon. good afternoon Can you give us an update on how you're feeling about the market share targets that you provided last year at Investor Day? can you give us an update on how you're feeling about the market share targets that you provided last year at investor day Can you also remind us, is the Mr. can you also remind us is the mr Cooper market share going to be additive to that? cooper market share going to be additive to that

Speaker 2: Thank you for the question, Bose. Thank you for the question, Bose. thank you for the question bose I'll comment on our growth targets and purchase and refinance, and Brian, feel free to jump in. In short, we feel really good about our growth targets. We talk a lot about refinance, and that's obviously something that we're very good at. Let me just drill down on purchase in particular because that is a newly declared durable growth lever for the future of our company. Over the past two years, we've been very consistent around our message around transforming our company to make purchase something that is durable for the long term. When you think about Mr. Cooper and Redfin joining Rocket Companies, we obviously expect that progress to accelerate. We have basically three very simple building blocks around how we're going to win in purchase. I'll comment on our growth targets and purchase and refinance, and Brian, feel free to jump in. i'll comment on our growth targets and purchase and refinance and brian feel free to jump in In short, we feel really good about our growth targets. in short we feel really good about our growth targets We talk a lot about refinance, and that's obviously something that we're very good at. we talk a lot about refinance and that's obviously something that we're very good at Let me just drill down on purchase in particular because that is a newly declared durable growth lever for the future of our company. let me just drill down on purchase in particular because that is a newly declared durable growth lever for the future of our company Over the past two years, we've been very consistent around our message around transforming our company to make purchase something that is durable for the long term. over the past two years we've been very consistent around our message around transforming our company to make purchase something that is durable for the long term When you think about Mr. Cooper and Redfin joining Rocket Companies, we obviously expect that progress to accelerate. when you think about mr cooper and redfin joining rocket companies we obviously expect that progress to accelerate We have basically three very simple building blocks around how we're going to win in purchase. we have basically three very simple building blocks around how we're going to win in purchase I think the first one is you have to have a strong top of the funnel, as we talked about earlier, and that's really what Redfin represents. 50 million monthly home buyers, thousands of local agents. What's great about Redfin is just the quality of the traffic. Many of those consumers are higher intent, more serious home buyers that use the app every single day. Redfin has the highest weekly to monthly app engagement ratio in that space. That represents not just the lead flow, but as Brian shared earlier, it's a pipeline of clients that you can nurture over days, weeks, and months, which is the nature of purchase. The second building block is the actual funnel itself. That is where artificial intelligence and automation are so significant to us because we can nurture leads in a low-cost manner. We can improve conversion. I think the first one is you have to have a strong top of the funnel, as we talked about earlier, and that's really what Redfin represents. 50 million monthly home buyers, thousands of local agents. i think the first one is you have to have a strong top of the funnel as we talked about earlier and that's really what redfin represents 50 million monthly home buyers thousands of local agents What's great about Redfin is just the quality of the traffic. what's great about redfin is just the quality of the traffic Many of those consumers are higher intent, more serious home buyers that use the app every single day. many of those consumers are higher intent more serious home buyers that use the app every single day Redfin has the highest weekly to monthly app engagement ratio in that space. redfin has the highest weekly to monthly app engagement ratio in that space That represents not just the lead flow, but as Brian shared earlier, it's a pipeline of clients that you can nurture over days, weeks, and months, which is the nature of purchase. that represents not just the lead flow but as brian shared earlier it's a pipeline of clients that you can nurture over days weeks and months which is the nature of purchase The second building block is the actual funnel itself. the second building block is the actual funnel itself That is where artificial intelligence and automation are so significant to us because we can nurture leads in a low-cost manner. that is where artificial intelligence and automation are so significant to us because we can nurture leads in a low-cost manner We can improve conversion. we can improve conversion We can automate every single part of the experience to make it more efficient and more personalized. We can have better underwriting, better pipeline management, and we can make the whole experience faster and more accurate. As a result, we can pass on that savings and value to the client in the form of lower rates, lower fees, and faster turn times. The third building block, which we're really excited about, is the power of our servicing portfolio. That is something that is a big unlock for us. With Mr. Cooper, when you have 10 million clients in your servicing portfolio, that is effectively a pre-built pipeline of high-intent buyers that trust Rocket. We can automate every single part of the experience to make it more efficient and more personalized. we can automate every single part of the experience to make it more efficient and more personalized We can have better underwriting, better pipeline management, and we can make the whole experience faster and more accurate. we can have better underwriting better pipeline management and we can make the whole experience faster and more accurate As a result, we can pass on that savings and value to the client in the form of lower rates, lower fees, and faster turn times. as a result we can pass on that savings and value to the client in the form of lower rates lower fees and faster turn times The third building block, which we're really excited about, is the power of our servicing portfolio. the third building block which we're really excited about is the power of our servicing portfolio That is something that is a big unlock for us. that is something that is a big unlock for us With Mr. Cooper, when you have 10 million clients in your servicing portfolio, that is effectively a pre-built pipeline of high-intent buyers that trust Rocket. with mr cooper when you have 10 million clients in your servicing portfolio that is effectively a pre-built pipeline of high-intent buyers that trust rocket The best part of this is when you consider the macro environment, these are the types of clients that are most likely to participate in a purchase, especially in today's housing climate, because they're either a move-up buyer or they're going through a life change. We expect a lot of that pipeline and client base to be where these purchase transactions happen. We have an advantage because we have a relationship with those clients. These three building blocks are critical to our purchase, but they're also very unique to Rocket and Rocket only. When you put them together, we're pretty confident that it's a growth engine for purchase market share. Coming back, not just for purchase, but also for refinance, because as rates inevitably change, we can harvest that same lead funnel to drive automated, personalized refinance activity as well. The best part of this is when you consider the macro environment, these are the types of clients that are most likely to participate in a purchase, especially in today's housing climate, because they're either a move-up buyer or they're going through a life change. the best part of this is when you consider the macro environment these are the types of clients that are most likely to participate in a purchase especially in today's housing climate because they're either a move-up buyer or they're going through a life change We expect a lot of that pipeline and client base to be where these purchase transactions happen. we expect a lot of that pipeline and client base to be where these purchase transactions happen We have an advantage because we have a relationship with those clients. we have an advantage because we have a relationship with those clients These three building blocks are critical to our purchase, but they're also very unique to Rocket and Rocket only. these three building blocks are critical to our purchase but they're also very unique to rocket and rocket only When you put them together, we're pretty confident that it's a growth engine for purchase market share. when you put them together we're pretty confident that it's a growth engine for purchase market share Coming back, not just for purchase, but also for refinance, because as rates inevitably change, we can harvest that same lead funnel to drive automated, personalized refinance activity as well. coming back not just for purchase but also for refinance because as rates inevitably change we can harvest that same lead funnel to drive automated personalized refinance activity as well We feel very confident we're on track to achieve our goals. These acquisitions and the client distribution they represent just give us more leverage points to achieve this. The best part is that is agnostic of any potential market tailwinds and potential rate relief. If you add those dynamics and those tailwinds, it just boosts our confidence in achieving and exceeding our market share goals. We feel very confident we're on track to achieve our goals. we feel very confident we're on track to achieve our goals These acquisitions and the client distribution they represent just give us more leverage points to achieve this. these acquisitions and the client distribution they represent just give us more leverage points to achieve this The best part is that is agnostic of any potential market tailwinds and potential rate relief. the best part is that is agnostic of any potential market tailwinds and potential rate relief If you add those dynamics and those tailwinds, it just boosts our confidence in achieving and exceeding our market share goals. if you add those dynamics and those tailwinds it just boosts our confidence in achieving and exceeding our market share goals

Speaker 11: Okay, great. Just to clarify, so will the Cooper share be sort of incremental to the. Numbers that you provided earlier? Okay, great. okay great Just to clarify, so will the Cooper share be sort of incremental to the. just to clarify so will the cooper share be sort of incremental to the Numbers that you provided earlier? numbers that you provided earlier

Speaker 4: Yeah, thanks, Bose. We're going to come back out in the coming quarters and talk a little bit about the revision around the market share goals after the acquisitions. Right now, our focus is integration, achieving synergy numbers, and we'll have more to report there later. Yeah, thanks, Bose. yeah thanks bose We're going to come back out in the coming quarters and talk a little bit about the revision around the market share goals after the acquisitions. we're going to come back out in the coming quarters and talk a little bit about the revision around the market share goals after the acquisitions Right now, our focus is integration, achieving synergy numbers, and we'll have more to report there later. right now our focus is integration achieving synergy numbers and we'll have more to report there later

Speaker 11: Okay, great. Thanks for the color. Okay, great. okay great Thanks for the color. thanks for the color

Speaker 6: Your next question comes from the line of Terry Ma from Barclays. Your next question comes from the line of Terry Ma from Barclays. your next question comes from the line of terry ma from barclays

Speaker 8: Your line is open. Hey, thank you. Good afternoon. Do you guys have any more color on the 20% servicing cap from the FHFA and what that pertains to? If it is on total servicing, can you maybe just talk about how that changes how you think about the overall business? Your line is open. your line is open Hey, thank you. hey thank you Good afternoon. good afternoon Do you guys have any more color on the 20% servicing cap from the FHFA and what that pertains to? do you guys have any more color on the 20% servicing cap from the fhfa and what that pertains to If it is on total servicing, can you maybe just talk about how that changes how you think about the overall business? if it is on total servicing can you maybe just talk about how that changes how you think about the overall business

Speaker 4: Yeah, thanks, Terry. I'll take that one. I think, first of all, for the group, it's important to understand that caps are not unusual in our industry, particularly when they result from acquisitions, and they can change over time. The regulators want to see a couple of things. They're very focused on the integration and making sure you take care of the consumer. Of course, capital and liquidity levels are king. They want to see that you maintain the appropriate capital and liquidity levels. The agreements between the GSEs and the counterparties or firms like us are confidential. Yeah, thanks, Terry. yeah thanks terry I'll take that one. i'll take that one I think, first of all, for the group, it's important to understand that caps are not unusual in our industry, particularly when they result from acquisitions, and they can change over time. i think first of all for the group it's important to understand that caps are not unusual in our industry particularly when they result from acquisitions and they can change over time The regulators want to see a couple of things. the regulators want to see a couple of things They're very focused on the integration and making sure you take care of the consumer. they're very focused on the integration and making sure you take care of the consumer Of course, capital and liquidity levels are king. of course capital and liquidity levels are king They want to see that you maintain the appropriate capital and liquidity levels. they want to see that you maintain the appropriate capital and liquidity levels The agreements between the GSEs and the counterparties or firms like us are confidential. the agreements between the gses and the counterparties or firms like us are confidential What I can tell you is that since the deal was announced in March, we've had really productive conversations with the GSEs and FHFA. Our capital and liquidity levels are well beyond the required standards. We believe that the current agreement gives us sufficient room to grow and achieve and even exceed our synergy target. In summary, I'd just say it's not something we're worried about. What I can tell you is that since the deal was announced in March, we've had really productive conversations with the GSEs and FHFA. what i can tell you is that since the deal was announced in march we've had really productive conversations with the gses and fhfa Our capital and liquidity levels are well beyond the required standards. our capital and liquidity levels are well beyond the required standards We believe that the current agreement gives us sufficient room to grow and achieve and even exceed our synergy target. we believe that the current agreement gives us sufficient room to grow and achieve and even exceed our synergy target In summary, I'd just say it's not something we're worried about. in summary i'd just say it's not something we're worried about

Speaker 8: Great. Thank you. Great. great Thank you. thank you

Speaker 6: Your next question comes from the line of Ryan McKeveney from Zelman. Your line is open. Your next question comes from the line of Ryan McKeveney from Zelman. your next question comes from the line of ryan mckeveney from zelman Your line is open. your line is open

Speaker 5: Hey, thank you very much. Congrats on the results and on closing the Coop deal. On the technology and AI initiatives, encouraging to hear the updates on the three AI agent examples you gave and the benefits with those. I think each of those were origination-related. Hey, thank you very much. hey thank you very much Congrats on the results and on closing the Coop deal. congrats on the results and on closing the coop deal On the technology and AI initiatives, encouraging to hear the updates on the three AI agent examples you gave and the benefits with those. on the technology and ai initiatives encouraging to hear the updates on the three ai agent examples you gave and the benefits with those I think each of those were origination-related. i think each of those were origination-related I guess now that Coop has closed and the size of the servicing book has meaningfully expanded, can you talk about the technology and AI strategy more broadly, how that can play into the servicing side of the business as well to provide productivity, efficiency, cost savings? Obviously, you've given a lot of updates on the origination benefits, but hoping you could maybe speak to the servicing side as well. Thank you. I guess now that Coop has closed and the size of the servicing book has meaningfully expanded, can you talk about the technology and AI strategy more broadly, how that can play into the servicing side of the business as well to provide productivity, efficiency, cost savings? i guess now that coop has closed and the size of the servicing book has meaningfully expanded can you talk about the technology and ai strategy more broadly how that can play into the servicing side of the business as well to provide productivity efficiency cost savings Obviously, you've given a lot of updates on the origination benefits, but hoping you could maybe speak to the servicing side as well. obviously you've given a lot of updates on the origination benefits but hoping you could maybe speak to the servicing side as well Thank you. thank you

Speaker 2: Yeah, thanks for the question, Ryan. This is an area that we are incredibly excited about. I would go as far as to say the future of servicing is agentic AI. When you think about the use cases in servicing, a lot of it has to do with helping clients solve meaningful problems, but also handling simple tasks and automations that drive day-to-day efficiency. Yeah, thanks for the question, Ryan. yeah thanks for the question ryan This is an area that we are incredibly excited about. this is an area that we are incredibly excited about I would go as far as to say the future of servicing is agentic AI. i would go as far as to say the future of servicing is agentic ai When you think about the use cases in servicing, a lot of it has to do with helping clients solve meaningful problems, but also handling simple tasks and automations that drive day-to-day efficiency. when you think about the use cases in servicing a lot of it has to do with helping clients solve meaningful problems but also handling simple tasks and automations that drive day-to-day efficiency When you think about things like managing your payments, handling things like forbearance, property taxes, dealing with issues, escalations, those are all things that we have significant opportunities to automate, personalize, and add value with AI. One of the things that I think is particularly exciting is that there's just a lot of technology evolution in the space. One of the things that we have recently done is we've partnered with a company called Sierra. Sierra is an AI-first company that builds native, fully automated digital assistants. This is an opportunity for us to really drive massive innovation in the servicing space, not just an agent that can handle those day-to-day tasks and issues, but one that can anticipate things that may come down the line, one that can give advice to clients to help them manage their future, one that's available 24/7. When you think about things like managing your payments, handling things like forbearance, property taxes, dealing with issues, escalations, those are all things that we have significant opportunities to automate, personalize, and add value with AI. when you think about things like managing your payments handling things like forbearance property taxes dealing with issues escalations those are all things that we have significant opportunities to automate personalize and add value with ai One of the things that I think is particularly exciting is that there's just a lot of technology evolution in the space. one of the things that i think is particularly exciting is that there's just a lot of technology evolution in the space One of the things that we have recently done is we've partnered with a company called Sierra. one of the things that we have recently done is we've partnered with a company called sierra Sierra is an AI-first company that builds native, fully automated digital assistants. sierra is an ai-first company that builds native fully automated digital assistants This is an opportunity for us to really drive massive innovation in the servicing space, not just an agent that can handle those day-to-day tasks and issues, but one that can anticipate things that may come down the line, one that can give advice to clients to help them manage their future, one that's available 24/7. this is an opportunity for us to really drive massive innovation in the servicing space not just an agent that can handle those day-to-day tasks and issues but one that can anticipate things that may come down the line one that can give advice to clients to help them manage their future one that's available 24/7 The great thing about this is we think that this space is going through a pretty dramatic evolution. We're betting very big on technology here. The thing that's important for us is that we care very deeply about owning and building our own technology. Our servicing technology is proprietary. We have deep vertical integrations. They're built around data. We're going to continue to evolve that with the expanded client base that we get with Mr. Cooper. When we partner, we're very selective with who we partner. We picked an example like Sierra because they are born of the kind of AI world. Lots of opportunity here, I think, for us to really transform the way servicing works from the ground up. This is a big area of focus for us. The great thing about this is we think that this space is going through a pretty dramatic evolution. the great thing about this is we think that this space is going through a pretty dramatic evolution We're betting very big on technology here. we're betting very big on technology here The thing that's important for us is that we care very deeply about owning and building our own technology. the thing that's important for us is that we care very deeply about owning and building our own technology Our servicing technology is proprietary. our servicing technology is proprietary We have deep vertical integrations. we have deep vertical integrations They're built around data. they're built around data We're going to continue to evolve that with the expanded client base that we get with Mr. Cooper. we're going to continue to evolve that with the expanded client base that we get with mr cooper When we partner, we're very selective with who we partner. when we partner we're very selective with who we partner We picked an example like Sierra because they are born of the kind of AI world. we picked an example like sierra because they are born of the kind of ai world Lots of opportunity here, I think, for us to really transform the way servicing works from the ground up. lots of opportunity here i think for us to really transform the way servicing works from the ground up This is a big area of focus for us. this is a big area of focus for us

Speaker 5: That's great. Thank you so much. That's great. that's great Thank you so much. thank you so much

Speaker 6: Your final question comes from the line of Mark DeVries from Deutsche Bank. Your line is open. Your final question comes from the line of Mark DeVries from Deutsche Bank. your final question comes from the line of mark devries from deutsche bank Your line is open. your line is open

Speaker 3: Yeah, thanks. Speaking of that AI theme, I was hoping you could drill down on some of the benefits you got from investments you made and responding to the big surge in demand you saw in September and on a go-forward basis, how you're thinking about. The real benefits you'll derive, whether it's just faster turn times, higher efficiencies, and anything else. Yeah, thanks. yeah thanks Speaking of that AI theme, I was hoping you could drill down on some of the benefits you got from investments you made and responding to the big surge in demand you saw in September and on a go-forward basis, how you're thinking about. speaking of that ai theme i was hoping you could drill down on some of the benefits you got from investments you made and responding to the big surge in demand you saw in september and on a go-forward basis how you're thinking about The real benefits you'll derive, whether it's just faster turn times, higher efficiencies, and anything else. the real benefits you'll derive whether it's just faster turn times higher efficiencies and anything else

Speaker 4: Yeah, Mark, I can start on that one. I think particularly during that September window, like I said, it was a really nice case study because the thing I think people don't think about is you think about, hey, you have to have capacity to underwrite, process, and close loans. There's no question that some of the AI initiatives have made a big impact to us there. Yeah, Mark, I can start on that one. yeah mark i can start on that one I think particularly during that September window, like I said, it was a really nice case study because the thing I think people don't think about is you think about, hey, you have to have capacity to underwrite, process, and close loans. i think particularly during that september window like i said it was a really nice case study because the thing i think people don't think about is you think about hey you have to have capacity to underwrite process and close loans There's no question that some of the AI initiatives have made a big impact to us there. there's no question that some of the ai initiatives have made a big impact to us there On the loan officer or the mortgage banker side, I would say equal, if not bigger impact, because when you have those rate surges, you get an influx of clients coming into the pipeline. Being able to interact with those clients through digital chat experiences where the relationship is not one-to-one, like a client on the phone, really increases your capacity. Also, leveraging AI to collect documents and follow-up items that traditionally loan officers and mortgage bankers would be doing in the time where they really should be understanding the client's situation and helping them understand how they can save money on a rate and term refinance could be a distraction from the actual revenue generation opportunities. I think when I look at traditional mortgage companies and they have inbound leads coming, the only way they can do them is pick up the phone and work longer hours. On the loan officer or the mortgage banker side, I would say equal, if not bigger impact, because when you have those rate surges, you get an influx of clients coming into the pipeline. on the loan officer or the mortgage banker side i would say equal if not bigger impact because when you have those rate surges you get an influx of clients coming into the pipeline Being able to interact with those clients through digital chat experiences where the relationship is not one-to-one, like a client on the phone, really increases your capacity. being able to interact with those clients through digital chat experiences where the relationship is not one-to-one like a client on the phone really increases your capacity Also, leveraging AI to collect documents and follow-up items that traditionally loan officers and mortgage bankers would be doing in the time where they really should be understanding the client's situation and helping them understand how they can save money on a rate and term refinance could be a distraction from the actual revenue generation opportunities. also leveraging ai to collect documents and follow-up items that traditionally loan officers and mortgage bankers would be doing in the time where they really should be understanding the client's situation and helping them understand how they can save money on a rate and term refinance could be a distraction from the actual revenue generation opportunities I think when I look at traditional mortgage companies and they have inbound leads coming, the only way they can do them is pick up the phone and work longer hours. i think when i look at traditional mortgage companies and they have inbound leads coming the only way they can do them is pick up the phone and work longer hours When I think about how Rocket can handle them with the digital experiences, particularly around chat and interacting through our website and Messenger, and then when we actually are making phone contact with a client, knowing that that client is high intent, knowing that that client, in some cases, has already provided some information so we can let the loan officers do what they do best, those are the things that not only increase the capacity of the business, but in a meaningful way also increases the efficiency of the business. When I think about how Rocket can handle them with the digital experiences, particularly around chat and interacting through our website and Messenger, and then when we actually are making phone contact with a client, knowing that that client is high intent, knowing that that client, in some cases, has already provided some information so we can let the loan officers do what they do best, those are the things that not only increase the capacity of the business, but in a meaningful way also increases the efficiency of the business. when i think about how rocket can handle them with the digital experiences particularly around chat and interacting through our website and messenger and then when we actually are making phone contact with a client knowing that that client is high intent knowing that that client in some cases has already provided some information so we can let the loan officers do what they do best those are the things that not only increase the capacity of the business but in a meaningful way also increases the efficiency of the business

Speaker 3: Got it. Thank you. Got it. got it Thank you. thank you

Speaker 6: That concludes our question and answer session. I will now turn the call back over to Varun Krishna for some final closing remarks. That concludes our question and answer session. that concludes our question and answer session I will now turn the call back over to Varun Krishna for some final closing remarks. i will now turn the call back over to varun krishna for some final closing remarks

Speaker 2: Thank you, everyone, for listening to the call today, and we look forward to seeing you in the new year. Thank you, everyone, for listening to the call today, and we look forward to seeing you in the new year. thank you everyone for listening to the call today and we look forward to seeing you in the new year

Speaker 6: This concludes today's conference call. Thank you for your participation. You may now disconnect. This concludes today's conference call. this concludes today's conference call Thank you for your participation. thank you for your participation You may now disconnect. you may now disconnect