Information Services Group Inc. — Call Transcript 2026

Good morning, welcome to the Information Services Group first quarter 2026 conference call. This call is being recorded, and a replay will be available on ISG's website within 24 hours. Now I'd like to turn the call over to Mr. Will Thoretz for his opening remarks and introductions. Mr. Thoretz, please go ahead. Thank you, operator. Hello, and good morning. My name is Will Thoretz. I am head of corporate communications for ISG. I'd like to welcome everyone to ISG's first quarter conference call. I'm joined today by Michael Connors, Chairman and Chief Executive Officer, and Michael Sherrick, Executive Vice President and Chief Financial Officer. Before we begin, I would like to read a forward-looking statement. It is important to note that this communication may contain forward-looking statements which represent the current expectations and beliefs of the management of ISG concerning future events and their potential effects. These statements are not guarantees of future results and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated. For a more detailed listing of the risks and other factors that could affect future results, please refer to the forward-looking statement contained in our Form 8-K that was furnished last night to the SEC and the Risk Factors sections of our most recent Form 10-K and 10-Q filings. You should also read ISG's annual report on Form 10-K and any other relevant documents, including any amendments or supplements to these documents filed with the SEC. You will be able to obtain free copies of any of ISG's SEC filings on either ISG's website at www.isg-one.com or the SEC's website at www.sec.gov. ISG undertakes no obligation to update or revise any forward-looking statement to reflect subsequent events or circumstances. During this call, we will discuss certain non-GAAP financial measures which ISG believes improves the comparability of the company's financial results between periods and provides for a greater transparency of key measures used to evaluate the company's performance. The non-GAAP measures which we will touch on today include adjusted EBITDA, adjusted net earnings, and the presentation of selected financial data on a constant currency basis. Non-GAAP measures are provided as additional information and should not be considered in isolation or as a substitute for financial results prepared in accordance with GAAP. For the reconciliation of all non-GAAP measures presented to the closely applicable GAAP measure, please refer to our current report on Form 8-K, which was filed last night with the SEC. Now I would like to turn the call over to Michael Connors, who will be followed by Michael Sherrick. Mike? Thank you, Will, and good morning, everyone. Today, we will review our strong Q1 results, our compelling AI transformation story, our view of the broader demand environment, and our outlook for Q2. ISG had a strong first quarter and an excellent start to the year, continuing our momentum. Our Q1 results, both revenue and EBITDA, were at the top end of our guidance. Revenue was $61.2 million, up 3%, led by 25% growth in Europe and 9% growth in recurring revenues, powered by our research, public sector, and governance businesses. In terms of profitability, Q1 marks the 6th quarter in a row that our adjusted EBITDA has grown by double digits. Versus the prior year, it was up 12% to $8.3 million, and our adjusted EBITDA margin was up more than 100 basis points to 13.5%, fueled by a more profitable business mix and our strong operating discipline. A few comments on our AI transformation story. AI demand continues to accelerate for ISG. In Q1, we delivered $21 million of AI-related revenue, about 1/3 of our firm-wide total. That was up from $12 million a year ago. AI-related revenue includes work where AI is a key part of the client solution, including AI research and insights, AI strategy, sourcing governance, operating model design, business case validation, software, tech provider evaluation, and transformation support. AI and the cost optimization initiatives that fund digital transformation remain leading areas of client investment, and that plays to our strengths. Apart from AI-driven solutions, we are leveraging AI in our own client delivery model to improve speed, quality, and efficiency, thereby supporting margin expansion over time. Our recently launched ISG AI Index underscores how the AI market continues to develop. Initial spending is concentrated in infrastructure as hyperscalers ramp up capacity to meet demand. Software and platform providers are beginning to monetize their AI capabilities, while managed services is still in the early stages, indicating the larger opportunity remains in front of us. As AI demand rises, so does complexity. It's in these periods of disruption, especially, that clients turn to ISG for our independent, trusted advice. Each year, we influence more than $200 billion of tech spend. This activity informs our advisors and researchers, expands our benchmarking data, and delivers data-driven insights and recommendations our clients depend on for their AI-powered business transformations. While AI adoption is still in the early stages, pilots are progressing into broader deployments. We expect this to translate into sustained demand and a growing pipeline of opportunities for ISG. One of the highlights of Q1 was the signing of our largest deal ever, a multi-year agreement valued up to $17 million to provide governance services to a top global manufacturer. Under this landmark contract, ISG will manage $300 million in global technology spend with 200 technology vendors to support a large-scale, multi-year AI-powered transformation. This work is beginning, and we expect to support this client for up to eight years on this AI-centered client initiative. One comment on our ISG Tango. We continue to deliver great value through our proprietary AI-powered next-generation sourcing platform. More than $27 billion of contract value is flowing through Tango, which is now fully integrated into our workflows and has become integral to our sourcing business. Turning to our regions. The Americas delivered $40 million of revenue in Q1, down about 3% from last year against a tough compare and up 4% sequentially from the fourth quarter. Our current Americas pipeline is robust, and we expect solid year-over-year growth in Q2. During the first quarter, the region saw double-digit growth in research and governance and in our health sciences, insurance, and public sector industry verticals. Key client engagements included Estée Lauder, ExxonMobil, and the State of Arizona. During the quarter, we began work on a $5 million engagement with a leading U.S. healthcare company to deliver technology, cost savings, and AI-driven innovation with the goal of improving patient care. We are providing a full range of services, including benchmarking, operating model design, sourcing, transition, change management, and governance services. This is one of the largest ever technology transactions in the U.S. healthcare sector, where there is increasing demand to modernize and digitize care, pointing to a great future opportunity for ISG. Within this sector, we continue to deliver a multi-million dollar series of engagements for a global healthcare and medical products company involving sourcing, governance, network, and software. We are also supporting the client's shift to agentic AI, which we expect will lead to follow-on work as the client accelerates its AI adoption. Our Europe region continued its momentum from the second half of last year with an excellent first quarter. Revenues were up 25% to $17 million, driven by double-digit growth in our advisory, software, and governance businesses and in our consumer, insurance, and health sciences industry verticals. Key client engagements in Europe in the first quarter included Allianz, Diageo, and BARMER, a leading health insurer in Germany. During the quarter, we won a large engagement worth about $1 million with a welcome-back client, a leading medical technology company. We are supporting a broad range of infrastructure and software initiatives for the client aimed at optimizing cost and adopting AI with room for follow-on opportunities. We also won a $3 million engagement with a leading pharmaceutical company, a new client for the firm. We are delivering software advisory support and executing on an enterprise-wide technology sourcing and vendor consolidation strategy involving AIOps and proprietary AI platforms. The goal is to free up savings for the client to reinvest in its research and development activities. As you can see from these examples, this was a big sales quarter for ISG in the health sciences sector, both in the U.S. and in Europe. In Asia Pacific, our Q1 revenues of $4.1 million were down $700,000 compared with the prior year. Based on our current pipeline, including public sector work, we expect Q2 revenues to be up 20% sequentially. In Q1, we saw double-digit growth in our consumer and enterprise industry verticals. Key clients in the quarter included IMO and Woolworths. During the quarter, we continued our work on a new, nearly $1 million engagement with a provider of data center services to power the region's ongoing adoption of AI. ISG is helping the client build out its core AI capabilities to support its rapid growth plans. Now turning to the broader market and our guidance for Q2. Clients continue to focus on cost optimization and AI investments despite uncertain macro conditions, and this plays to our strengths. We see current demand trends continuing into Q2. With this in mind, for the second quarter, we are targeting revenues of between $62.5 million and $63.5 million and adjusted EBITDA between $8 million and $9 million, which will continue our year-over-year growth and margin expansion. Now, let me turn the call over to Michael Sherrick, who will summarize our financial results. Michael? Thank you, Mike. Good morning, everyone. Revenue for the first quarter was $61.2 million, up 3% year-over-year. By region, Americas' revenue was $39.8 million, down 2.9%. Europe delivered revenue of $17.3 million, up 25.3%. Asia Pacific was $4.1 million, down 14.7%. Adjusted EBITDA for the quarter was $8.3 million, up 11.8%, with margin expanding 111 basis points to 13.5%. Operating income was $5 million, up 47.7% year-over-year, resulting in an operating margin of 8.2%. GAAP net income was $2.7 million or $0.05 per fully diluted share, compared with $1.5 million or $0.03 per fully diluted share last year. Adjusted net income was $4.3 million or $0.09 per fully diluted share, up from $3.7 million or $0.07 per fully diluted share a year ago. Headcount at quarter end was 1,276, essentially flat with year-end. Our consulting utilization was 71.5%, in line with our typical first quarter levels. We ended the quarter with cash of $22.7 million, compared with $28.7 million at the end of the fourth quarter and up $2.6 million year-over-year. For the quarter, net cash used in operations was $700,000, which was in line with our expectations, given normal first quarter seasonality. We continue to expect strong operating cash flow for the remainder of the year. During the quarter, we paid dividends of $2.2 million and repurchased $2.1 million of stock. Our next quarterly dividend will be paid June 26th to shareholders of record as of June 5th. At quarter end, fully diluted shares outstanding were 50.2 million, and our gross debt-to-EBITDA ratio was just under 1.8x, down from 1.9x at December 31, 2025. Our average borrowing rate for the quarter was 5.4%, down 115 basis points year-over-year. Overall, our balance sheet remains solid, providing us with a strong foundation to both operate and invest in the business, especially in our AI initiatives. Mike will now share concluding remarks before we go to Q&A. Mike? Thank you, Michael. To summarize, ISG is off to a strong start in 2026 with AI acting as a tailwind. Our first quarter results were led 25% growth in Europe and 9% growth in recurring revenues. We delivered our sixth straight quarter of double-digit growth in adjusted EBITDA, up 12% in Q1, with our margins up by more than 100 basis points. We believe ISG is a compelling AI transformation story in the technology research and advisory services market. Not because we are talking about AI, but because AI is already having a positive impact on our revenue, our margins, governance wins, and client demand. Indeed, ISG is uniquely positioned to help clients realize their AI ambitions. Our unmatched value chain of research, benchmarking, advisory, and governance services is a key competitive advantage for ISG, delivering ROI to our clients and long-term value for our shareholders. Thank you very much for calling in this morning. Now let me turn the session over to the operator for your questions. Today's question and answer session will be conducted electronically. If you'd like to ask a question, you can do so by pressing star one on your telephone keypad. If you find that your question has been answered and you would like to remove yourself from the queue, you may do so by pressing the pound sign. Again, if you would like to ask a question, you can do so by pressing star one on your touch-tone keypad, and we will pause for a moment to allow questions into the queue. Our first question comes from the line of Joe Gomes from Noble Capital Markets. Please go ahead. Good morning. Nice quarter. Thank you. Good morning, Joe. Mike, first one I wanted to ask on the new client, and I don't know what more color you can provide on that. Maybe, you know, the pipeline there for similar size type of deals. I know that you just mentioned this is the largest one, you know, is the pipeline growing to those type of deals more than, say, $1 million or $2 million deals? Yeah. Thanks, Joe. First of all, yes, first of all, on the major manufacturing company, a very large deal all around AI governance, which is a hot topic with our client base. You know, they have allowed a diversification of the use of different tools on a global basis in a lot of these major enterprises. The question now is, with all the usage and the cost going up, how are we gonna govern this in an enterprise? We have a number of discussions going on and a number of things in our pipeline relative to our governance services, with AI governance being at the top of the list. We expect this to be a very hot area for us over the next couple of years, Joe. Okay. Just on the guidance, maybe you could kind of, you know, walk me through. If I look year-over-year, you know, the second quarter last year was $61.6 million, and you were guiding at $62.5 million-$63.5 million. You already talked about, you know, Asia should be up 20%, which is, you know, close to $1 million there. I think you said North America or the Americas should also see some growth. Was there something still in the second quarter numbers last year that would kind of, you know, if we removed that, you know, would show a bigger growth rate for this year? Or are you just being conservative because of the environment out there? Joe, it's Michael. Thanks for the question. I don't think that there's no item or individual thing we would point to your point, that drives it in terms of where we are. I think like anything, you know, there's an uncertain macro environment. We're still early in May. As always, we wanna be conservative in how we look at things and make sure that, you know, we're not getting ahead of ourselves. Okay, great. Thanks. I'll get back in queue. Thanks, Joe. Your next question comes from the line of Dave Storms with Stonegate. Please go ahead. Morning. Thank you for taking my questions. Maybe wanted to start with Europe. You mentioned you had a welcome back customer there. Just curious as to, you know, when you're looking at your pipeline, are you seeing an increase in welcome back customers, or is this kind of a one-off? I'm sure you guys are always working on that. Maybe any further color there would be great. Yeah. Look, the reference we were referring to, just for definitional purposes, we call a welcome back client someone who has not done work with us in the last 24 months. Call it two years. We have a lot of continuous clients. As you know, about 80% of our clients or so are continuous year-over-year. No, I mean, what happens is in different segments, depending on what the environment is and what clients are wanting to move on and take action on, and if they feel like the macro environment is looking a little better, in this case, the examples that I was giving was around, I think, the health sciences areas. You know, it's really driven by AI, and it's really driven by the need to accelerate pace. As you know, in Europe, they're a little behind the U.S., primarily because the environment over there is a little more constrained because of all the geopolitical and other things going on. They wanna make sure the air is clear. That's what we're seeing. We're seeing that they are now moving at a more rapid pace than they had been. They're right behind the U.S., but they are behind the U.S. overall, and AI is driving the need to move quicker. Understood. I appreciate that. I did wanna circle back to the large client. It sounds like this contract is predicated on a client that's already been working with AI, and now maybe needs a little more guidance from, you know Maybe if we were having this conversation a year ago, the conversations were more about getting clients more comfortable with AI and learning there. Are you seeing more contracts where you're coming into an environment where the customer already has some familiarity and now you're working to professionalize? Do you still see a large number of clients that you're doing more teaching on, if that question's asked the right way? Yeah, it's a good question. I hate to answer it this way, but frankly, it's both. The specific example, this is a very well-known manufacturing company. They began to put together a strategic AI roadmap over the next eight years. It was an eight-year roadmap. They were in the early stages of developing the roadmap. They asked us to come in and help them complete the roadmap, and in the process, we ended up with this longer-term contract. I would say it's equally that and equally that others are beginning the journey. I know it's hard to believe, but a lot of clients are in the very, very beginning, just like cloud, where they're late, you know, bloomers. Just like certain companies have never outsourced, believe it or not, in 2026. There are different companies in different industries, and the pace is different. The consumer market, I'll use that one as an example, is red hot. Why is it red hot? There's a lot of pressure on pricing on the consumer. Fuel prices are up. It's taking away some discretionary spend. The pressure to be able to use AI and optimize costs is increasing on the consumer sector, so that's a red-hot industry. I mentioned health sciences as a second one. The public sector, we don't do work at the federal level, but we do work in the state level in the U.S., is also very, very hot. It varies a little bit, Dave, but I would say we have both sides of that coin that we're working with clients depending on where they are on their journey. That's great commentary. I'll jump back in queue. Thank you. Thanks, Dave. Our next question is from the line of Vincent Colicchio with Barrington Research. Please go ahead. Yeah, good morning, Mike. Good morning, Vince. You just mentioned that you're seeing some clients new to outsourcing. You know, my question was gonna be, is that happening to a great extent? In other words, is the complexity and shortage of talent and AI expanding, you know, the number of companies you could potentially be working with versus other, you know, recent years? Good question, Vince. Let me start with the mid-market, we define the mid-market, everybody defines it differently, is under a $10 billion revenue company. Think about it, $1 billion-$10 billion. That is a very sweet spot. Why? Most of them, they all have, of course, CTOs or CIOs, but the depth of experience at those size companies is not near what it is on the, you know, call it the global 1,000 companies. Our ability to go in, especially using Tango as our platform, has been a great door opener, as has the AI Maturity Index, to help them understand the level of maturity that their organization is in. It's eye-opening to them. What we've been able to do is to penetrate that mid-market where we have never been able to penetrate it because of our pricing scheme before. Now, with AI and the complexity of that, they want to be able to figure out how they can use AI at scale that can change the complexion of their business, and they don't have that level of talent typically inside their organizations. Yes, it's been a nice uplift. Michael Sherrick, what did the acquisitions meet the expectations in the quarter, and what was the contribution? Again, if you look, quarter-over-quarter, you know, what we really had this quarter was Aiimi. Nothing really materially year-over-year. It did meet our expectation. We continue to be extremely encouraged and optimistic on that transaction, right? It really is a tip of spear door opener type of offering for us, you know, in the world of AI. Again, we did that one knowing it was a technology and it would be that tip of spear, and we've seen that play out. We continue to be very excited with both the offering and specifically the team that we took on from there. Mike, in APAC, I wasn't clear on if you're seeing the government come around there in Australia? Yeah. What we are seeing is our pipeline now is very strong, including the public sector. That's why we're pretty bullish on, I mentioned earlier, we expect to be in the 20% growth sequentially in Asia Pacific. That would make it about flat year-over-year. That is making the turn of the corner, and that's being driven because the federal spending based on our pipeline, we see picking up. That should begin to display in the second quarter, and that was what I was referring to there, Vince. Okay. Nice quarter, gentlemen. Yep. Thanks, Vince. Your next question comes from the line of Marc Riddick with Sidoti & Company. Please go ahead. Hey, good morning, everyone. Morning, Marc. Morning, Marc. I was wondering if you could talk a little bit about what you're seeing as far as catalyst, demand catalyst, maybe from a regulatory standpoint or maybe some other external catalyst as far as the AI activity that you're seeing more recently? Yeah. The biggest one we're seeing is in the whole area of kind of risk mitigation, compliance, and governance. This is what I was referencing both on the very large client contract we just won. Overall, there is strong sentiment to find the best way to govern the AI spend and the use of the AI tools in broad, big enterprises. You know, when we do this AI Maturity Index, the way it works is that an individual takes 15 minutes, it's all digital. They lay out we get the level of kind of maturity that they are at, including the tools that they're using. Then we can roll it up on an aggregate basis for the organization. The eye-opener there is that they find out that there are 10, 15, 25 different tools that are being used in their organization globally, and they are a big eye-opener for them. That leads them to, well, how are we going to govern and manage this, exploding use of AI tools and models and so forth. That's the number one thing we are seeing, which is benefiting, you know, our thrust in governance services that we started, you know, as you know, several years ago. Right. Right. Excellent. I was wondering, I'm not sure if you mentioned in your prepared remarks, but sort of where are we now as far as recurring as a percentage of revenue? Yep. Let us get you that number, but I think the recurring Do you have that, Michael? Yeah, just give me one second. Give us one second. We'll get you that. I think he- [crosstalk] I think it's around 47%, something like that. We'll get you the exact precise number, but it's approaching, you know, that 50% mark which we had laid out. We're getting close. I think we had said it was up 9% versus prior year. It's about I mean, to be exact, it's 47%, so we're approaching that 50% level as Mike just noted. Yeah. Yeah, that makes sense. That, that was sort of where I was getting to there. I guess last thing from me, I was sort of curious, I know it's early, but the it was nice to see the introduction of the AI Index like now last month, I guess. was wondering maybe you could talk a little bit about some of the thoughts there or feedback that you've received and sort of what your expectations are as far as sort of moving that message forward. Yeah. No, it's a good question. We launched the ISG AI Index to cover kind of three areas: infrastructure as a service, software as a service, and managed services, which are really the three largest components of the whole thing. Infrastructure, we use the mark of December 2022, so shortly after the ChatGPT thing came out. We used that as the start point. If you look at it from there through the first quarter of this year, infrastructure as a service is up 160%. Revenue has doubled. Profitability in the companies are up 60%. Their stock's up 113%. CapEx, and this goes to everything you see, is up 265%. It's a clear sign that the growth of AI with the hyperscalers. If you move to software as a service, they too, despite all the noise about the SaaS players, they're up 53% since that date. Revenue's up 61% with those aggregate software players. Profitability up 18%. Their stock's up 39%. The key metric that we use there is what we call current remaining performance obligations or CRPO, and that essentially is the backlog. That's up 71%. You can see that both of them, despite some of the noise in the market, are performing overall very well. Managed services is up slightly less than 1% since inception. Revenue's up 8%, profitability's up 4%, revenue per employee is up 8%, so think about automation. Stock, though, is down a third. What we see here is that revenue per employee is increasing despite the pressure on growth and margin, I think you should see that turn over the next 12 months in that segment. The feedback we've gotten is great. We're putting some structure around, I'll call the noise, because our ISG Index, we've been doing it for over 90 consecutive quarters. They love the fact that we are now creating this index and can put some structure around what the, you know, the noise is out in the marketplace. That's where we are on that, Marc. It's very encouraging. Thank you very much. Yep, thank you. Your next question is from the line of Gowshi Sriharan with Singular Research. Please go ahead. Good morning, gentlemen. Can you hear me? Yes, good morning, Gowshi. Good. Thank you. I wasn't sure, this $17 million governance contract, did you, can you give us a sense of the economics? Is that a fixed annual fee over that eight-year contract or what does the margin profile look like? Gowshi, it's Michael. Yeah. Sorry. Go ahead. I couldn't hear if you had a follow-on to that, but it's Michael. In contracts like that, specifically, there's really two components. The first starts with a, you know, a I'll call it an implementation, as you're getting everything put in place and ready for the ongoing contract. It's a fixed fee contract thereafter. That's how those are typically structured for us. Okay. At what point of the year does it kind of start contributing meaningfully to the revenue line? We, this is Mike. Think about it as roughly $2 million a year. Think about it roughly that way. That should start right toward the tail end of Q2, and we should start to begin to see that, you know, annualized, if you will, starting in Q3. Gotcha. Right. Awesome. Okay. Thank you, Gowshi. I'm showing no further questions. I'll turn the call back to Mike Connors for closing remarks. Great. Thank you. Look, in closing, let me thank all of our professionals worldwide for their continuing progress and for their collaboration and unwavering dedication to our clients in driving our long-term success. We had the honor of celebrating this week ringing the closing bell at Nasdaq that represented our twentieth anniversary. It's our people that have a passion for delivering the best advice and support to our clients as they continue on their AI-powered transformations, and I could not be prouder of them. Thanks to all of you on the call for your continued support and confidence in our firm, and have a great day. This concludes today's conference call. You may disconnect at any time. Thank you again for joining us.

Speaker 7: Good morning, welcome to the Information Services Group first quarter 2026 conference call. This call is being recorded, and a replay will be available on ISG's website within 24 hours. Now I'd like to turn the call over to Mr. Will Thoretz for his opening remarks and introductions. Mr. Thoretz, please go ahead. Good morning, welcome to the Information Services Group first quarter 2026 conference call. good morning welcome to the information services group first quarter 2026 conference call This call is being recorded, and a replay will be available on ISG's website within 24 hours. this call is being recorded and a replay will be available on isg's website within 24 hours Now I'd like to turn the call over to Mr. Will Thoretz for his opening remarks and introductions. now i'd like to turn the call over to mr will thoretz for his opening remarks and introductions Mr. Thoretz, please go ahead. mr thoretz please go ahead

Speaker 9: Thank you, operator. Hello, and good morning. My name is Will Thoretz. I am head of corporate communications for ISG. I'd like to welcome everyone to ISG's first quarter conference call. I'm joined today by Michael Connors, Chairman and Chief Executive Officer, and Michael Sherrick, Executive Vice President and Chief Financial Officer. Before we begin, I would like to read a forward-looking statement. It is important to note that this communication may contain forward-looking statements which represent the current expectations and beliefs of the management of ISG concerning future events and their potential effects. These statements are not guarantees of future results and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated. Thank you, operator. thank you operator Hello, and good morning. hello and good morning My name is Will Thoretz. my name is will thoretz I am head of corporate communications for ISG. i am head of corporate communications for isg I'd like to welcome everyone to ISG's first quarter conference call. i'd like to welcome everyone to isg's first quarter conference call I'm joined today by Michael Connors, Chairman and Chief Executive Officer, and Michael Sherrick, Executive Vice President and Chief Financial Officer. i'm joined today by michael connors chairman and chief executive officer and michael sherrick executive vice president and chief financial officer Before we begin, I would like to read a forward-looking statement. before we begin i would like to read a forward-looking statement It is important to note that this communication may contain forward-looking statements which represent the current expectations and beliefs of the management of ISG concerning future events and their potential effects. it is important to note that this communication may contain forward-looking statements which represent the current expectations and beliefs of the management of isg concerning future events and their potential effects These statements are not guarantees of future results and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated. these statements are not guarantees of future results and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated For a more detailed listing of the risks and other factors that could affect future results, please refer to the forward-looking statement contained in our Form 8-K that was furnished last night to the SEC and the Risk Factors sections of our most recent Form 10-K and 10-Q filings. You should also read ISG's annual report on Form 10-K and any other relevant documents, including any amendments or supplements to these documents filed with the SEC. You will be able to obtain free copies of any of ISG's SEC filings on either ISG's website at www.isg-one.com or the SEC's website at www.sec.gov. ISG undertakes no obligation to update or revise any forward-looking statement to reflect subsequent events or circumstances. For a more detailed listing of the risks and other factors that could affect future results, please refer to the forward-looking statement contained in our Form 8-K that was furnished last night to the SEC and the Risk Factors sections of our most recent Form 10-K and 10-Q filings. for a more detailed listing of the risks and other factors that could affect future results please refer to the forward-looking statement contained in our form 8-k that was furnished last night to the sec and the risk factors sections of our most recent form 10-k and 10-q filings You should also read ISG's annual report on Form 10-K and any other relevant documents, including any amendments or supplements to these documents filed with the SEC. you should also read isg's annual report on form 10-k and any other relevant documents including any amendments or supplements to these documents filed with the sec You will be able to obtain free copies of any of ISG's SEC filings on either ISG's website at www.isg-one.com or the SEC's website at www.sec.gov. you will be able to obtain free copies of any of isg's sec filings on either isg's website at www.isg-one.com or the sec's website at www.sec.gov ISG undertakes no obligation to update or revise any forward-looking statement to reflect subsequent events or circumstances. isg undertakes no obligation to update or revise any forward-looking statement to reflect subsequent events or circumstances During this call, we will discuss certain non-GAAP financial measures which ISG believes improves the comparability of the company's financial results between periods and provides for a greater transparency of key measures used to evaluate the company's performance. The non-GAAP measures which we will touch on today include adjusted EBITDA, adjusted net earnings, and the presentation of selected financial data on a constant currency basis. Non-GAAP measures are provided as additional information and should not be considered in isolation or as a substitute for financial results prepared in accordance with GAAP. For the reconciliation of all non-GAAP measures presented to the closely applicable GAAP measure, please refer to our current report on Form 8-K, which was filed last night with the SEC. Now I would like to turn the call over to Michael Connors, who will be followed by Michael Sherrick. Mike? During this call, we will discuss certain non-GAAP financial measures which ISG believes improves the comparability of the company's financial results between periods and provides for a greater transparency of key measures used to evaluate the company's performance. during this call we will discuss certain non-gaap financial measures which isg believes improves the comparability of the company's financial results between periods and provides for a greater transparency of key measures used to evaluate the company's performance The non-GAAP measures which we will touch on today include adjusted EBITDA, adjusted net earnings, and the presentation of selected financial data on a constant currency basis. the non-gaap measures which we will touch on today include adjusted ebitda adjusted net earnings and the presentation of selected financial data on a constant currency basis Non-GAAP measures are provided as additional information and should not be considered in isolation or as a substitute for financial results prepared in accordance with GAAP. non-gaap measures are provided as additional information and should not be considered in isolation or as a substitute for financial results prepared in accordance with gaap For the reconciliation of all non-GAAP measures presented to the closely applicable GAAP measure, please refer to our current report on Form 8-K, which was filed last night with the SEC. for the reconciliation of all non-gaap measures presented to the closely applicable gaap measure please refer to our current report on form 8-k which was filed last night with the sec Now I would like to turn the call over to Michael Connors, who will be followed by Michael Sherrick. now i would like to turn the call over to michael connors who will be followed by michael sherrick Mike? mike

Speaker 5: Thank you, Will, and good morning, everyone. Today, we will review our strong Q1 results, our compelling AI transformation story, our view of the broader demand environment, and our outlook for Q2. ISG had a strong first quarter and an excellent start to the year, continuing our momentum. Our Q1 results, both revenue and EBITDA, were at the top end of our guidance. Revenue was $61.2 million, up 3%, led by 25% growth in Europe and 9% growth in recurring revenues, powered by our research, public sector, and governance businesses. In terms of profitability, Q1 marks the 6th quarter in a row that our adjusted EBITDA has grown by double digits. Thank you, Will, and good morning, everyone. thank you will and good morning everyone Today, we will review our strong Q1 results, our compelling AI transformation story, our view of the broader demand environment, and our outlook for Q2. today we will review our strong q1 results our compelling ai transformation story our view of the broader demand environment and our outlook for q2 ISG had a strong first quarter and an excellent start to the year, continuing our momentum. isg had a strong first quarter and an excellent start to the year continuing our momentum Our Q1 results, both revenue and EBITDA, were at the top end of our guidance. our q1 results both revenue and ebitda were at the top end of our guidance Revenue was $61.2 million, up 3%, led by 25% growth in Europe and 9% growth in recurring revenues, powered by our research, public sector, and governance businesses. revenue was $61.2 million up 3% led by 25% growth in europe and 9% growth in recurring revenues powered by our research public sector and governance businesses In terms of profitability, Q1 marks the 6th quarter in a row that our adjusted EBITDA has grown by double digits. in terms of profitability q1 marks the 6th quarter in a row that our adjusted ebitda has grown by double digits Versus the prior year, it was up 12% to $8.3 million, and our adjusted EBITDA margin was up more than 100 basis points to 13.5%, fueled by a more profitable business mix and our strong operating discipline. A few comments on our AI transformation story. AI demand continues to accelerate for ISG. In Q1, we delivered $21 million of AI-related revenue, about 1/3 of our firm-wide total. That was up from $12 million a year ago. AI-related revenue includes work where AI is a key part of the client solution, including AI research and insights, AI strategy, sourcing governance, operating model design, business case validation, software, tech provider evaluation, and transformation support. AI and the cost optimization initiatives that fund digital transformation remain leading areas of client investment, and that plays to our strengths. Versus the prior year, it was up 12% to $8.3 million, and our adjusted EBITDA margin was up more than 100 basis points to 13.5%, fueled by a more profitable business mix and our strong operating discipline. versus the prior year it was up 12% to $8.3 million and our adjusted ebitda margin was up more than 100 basis points to 13.5% fueled by a more profitable business mix and our strong operating discipline A few comments on our AI transformation story. a few comments on our ai transformation story AI demand continues to accelerate for ISG. ai demand continues to accelerate for isg In Q1, we delivered $21 million of AI-related revenue, about 1/3 of our firm-wide total. in q1 we delivered $21 million of ai-related revenue about 1/3 of our firm-wide total That was up from $12 million a year ago. that was up from $12 million a year ago AI-related revenue includes work where AI is a key part of the client solution, including AI research and insights, AI strategy, sourcing governance, operating model design, business case validation, software, tech provider evaluation, and transformation support. ai-related revenue includes work where ai is a key part of the client solution including ai research and insights ai strategy sourcing governance operating model design business case validation software tech provider evaluation and transformation support AI and the cost optimization initiatives that fund digital transformation remain leading areas of client investment, and that plays to our strengths. ai and the cost optimization initiatives that fund digital transformation remain leading areas of client investment and that plays to our strengths Apart from AI-driven solutions, we are leveraging AI in our own client delivery model to improve speed, quality, and efficiency, thereby supporting margin expansion over time. Our recently launched ISG AI Index underscores how the AI market continues to develop. Initial spending is concentrated in infrastructure as hyperscalers ramp up capacity to meet demand. Software and platform providers are beginning to monetize their AI capabilities, while managed services is still in the early stages, indicating the larger opportunity remains in front of us. As AI demand rises, so does complexity. It's in these periods of disruption, especially, that clients turn to ISG for our independent, trusted advice. Each year, we influence more than $200 billion of tech spend. This activity informs our advisors and researchers, expands our benchmarking data, and delivers data-driven insights and recommendations our clients depend on for their AI-powered business transformations. Apart from AI-driven solutions, we are leveraging AI in our own client delivery model to improve speed, quality, and efficiency, thereby supporting margin expansion over time. apart from ai-driven solutions we are leveraging ai in our own client delivery model to improve speed quality and efficiency thereby supporting margin expansion over time Our recently launched ISG AI Index underscores how the AI market continues to develop. our recently launched isg ai index underscores how the ai market continues to develop Initial spending is concentrated in infrastructure as hyperscalers ramp up capacity to meet demand. initial spending is concentrated in infrastructure as hyperscalers ramp up capacity to meet demand Software and platform providers are beginning to monetize their AI capabilities, while managed services is still in the early stages, indicating the larger opportunity remains in front of us. software and platform providers are beginning to monetize their ai capabilities while managed services is still in the early stages indicating the larger opportunity remains in front of us As AI demand rises, so does complexity. as ai demand rises so does complexity It's in these periods of disruption, especially, that clients turn to ISG for our independent, trusted advice. it's in these periods of disruption especially that clients turn to isg for our independent trusted advice Each year, we influence more than $200 billion of tech spend. each year we influence more than $200 billion of tech spend This activity informs our advisors and researchers, expands our benchmarking data, and delivers data-driven insights and recommendations our clients depend on for their AI-powered business transformations. this activity informs our advisors and researchers expands our benchmarking data, and delivers data-driven insights and recommendations our clients depend on for their ai-powered business transformations While AI adoption is still in the early stages, pilots are progressing into broader deployments. We expect this to translate into sustained demand and a growing pipeline of opportunities for ISG. One of the highlights of Q1 was the signing of our largest deal ever, a multi-year agreement valued up to $17 million to provide governance services to a top global manufacturer. Under this landmark contract, ISG will manage $300 million in global technology spend with 200 technology vendors to support a large-scale, multi-year AI-powered transformation. This work is beginning, and we expect to support this client for up to eight years on this AI-centered client initiative. One comment on our ISG Tango. We continue to deliver great value through our proprietary AI-powered next-generation sourcing platform. While AI adoption is still in the early stages, pilots are progressing into broader deployments. while ai adoption is still in the early stages pilots are progressing into broader deployments We expect this to translate into sustained demand and a growing pipeline of opportunities for ISG. we expect this to translate into sustained demand and a growing pipeline of opportunities for isg One of the highlights of Q1 was the signing of our largest deal ever, a multi-year agreement valued up to $17 million to provide governance services to a top global manufacturer. one of the highlights of q1 was the signing of our largest deal ever a multi-year agreement valued up to $17 million to provide governance services to a top global manufacturer Under this landmark contract, ISG will manage $300 million in global technology spend with 200 technology vendors to support a large-scale, multi-year AI-powered transformation. under this landmark contract isg will manage $300 million in global technology spend with 200 technology vendors to support a large-scale multi-year ai-powered transformation This work is beginning, and we expect to support this client for up to eight years on this AI-centered client initiative. this work is beginning and we expect to support this client for up to eight years on this ai-centered client initiative One comment on our ISG Tango. one comment on our isg tango We continue to deliver great value through our proprietary AI-powered next-generation sourcing platform. we continue to deliver great value through our proprietary ai-powered next-generation sourcing platform More than $27 billion of contract value is flowing through Tango, which is now fully integrated into our workflows and has become integral to our sourcing business. Turning to our regions. The Americas delivered $40 million of revenue in Q1, down about 3% from last year against a tough compare and up 4% sequentially from the fourth quarter. Our current Americas pipeline is robust, and we expect solid year-over-year growth in Q2. During the first quarter, the region saw double-digit growth in research and governance and in our health sciences, insurance, and public sector industry verticals. Key client engagements included Estée Lauder, ExxonMobil, and the State of Arizona. During the quarter, we began work on a $5 million engagement with a leading U.S. healthcare company to deliver technology, cost savings, and AI-driven innovation with the goal of improving patient care. More than $27 billion of contract value is flowing through Tango, which is now fully integrated into our workflows and has become integral to our sourcing business. more than $27 billion of contract value is flowing through tango which is now fully integrated into our workflows and has become integral to our sourcing business Turning to our regions. turning to our regions The Americas delivered $40 million of revenue in Q1, down about 3% from last year against a tough compare and up 4% sequentially from the fourth quarter. the americas delivered $40 million of revenue in q1 down about 3% from last year against a tough compare and up 4% sequentially from the fourth quarter Our current Americas pipeline is robust, and we expect solid year-over-year growth in Q2. our current americas pipeline is robust and we expect solid year-over-year growth in q2 During the first quarter, the region saw double-digit growth in research and governance and in our health sciences, insurance, and public sector industry verticals. during the first quarter the region saw double-digit growth in research and governance and in our health sciences insurance and public sector industry verticals Key client engagements included Estée Lauder, ExxonMobil, and the State of Arizona. key client engagements included estée lauder exxonmobil and the state of arizona During the quarter, we began work on a $5 million engagement with a leading U.S. healthcare company to deliver technology, cost savings, and AI-driven innovation with the goal of improving patient care. during the quarter we began work on a $5 million engagement with a leading u.s healthcare company to deliver technology cost savings and ai-driven innovation with the goal of improving patient care We are providing a full range of services, including benchmarking, operating model design, sourcing, transition, change management, and governance services. This is one of the largest ever technology transactions in the U.S. healthcare sector, where there is increasing demand to modernize and digitize care, pointing to a great future opportunity for ISG. Within this sector, we continue to deliver a multi-million dollar series of engagements for a global healthcare and medical products company involving sourcing, governance, network, and software. We are also supporting the client's shift to agentic AI, which we expect will lead to follow-on work as the client accelerates its AI adoption. Our Europe region continued its momentum from the second half of last year with an excellent first quarter. We are providing a full range of services, including benchmarking, operating model design, sourcing, transition, change management, and governance services. we are providing a full range of services including benchmarking operating model design sourcing transition change management and governance services This is one of the largest ever technology transactions in the U.S. healthcare sector, where there is increasing demand to modernize and digitize care, pointing to a great future opportunity for ISG. this is one of the largest ever technology transactions in the u.s healthcare sector where there is increasing demand to modernize and digitize care pointing to a great future opportunity for isg Within this sector, we continue to deliver a multi-million dollar series of engagements for a global healthcare and medical products company involving sourcing, governance, network, and software. within this sector we continue to deliver a multi-million dollar series of engagements for a global healthcare and medical products company involving sourcing governance network and software We are also supporting the client's shift to agentic AI, which we expect will lead to follow-on work as the client accelerates its AI adoption. we are also supporting the client's shift to agentic ai which we expect will lead to follow-on work as the client accelerates its ai adoption Our Europe region continued its momentum from the second half of last year with an excellent first quarter. our europe region continued its momentum from the second half of last year with an excellent first quarter Revenues were up 25% to $17 million, driven by double-digit growth in our advisory, software, and governance businesses and in our consumer, insurance, and health sciences industry verticals. Key client engagements in Europe in the first quarter included Allianz, Diageo, and BARMER, a leading health insurer in Germany. During the quarter, we won a large engagement worth about $1 million with a welcome-back client, a leading medical technology company. We are supporting a broad range of infrastructure and software initiatives for the client aimed at optimizing cost and adopting AI with room for follow-on opportunities. We also won a $3 million engagement with a leading pharmaceutical company, a new client for the firm. We are delivering software advisory support and executing on an enterprise-wide technology sourcing and vendor consolidation strategy involving AIOps and proprietary AI platforms. Revenues were up 25% to $17 million, driven by double-digit growth in our advisory, software, and governance businesses and in our consumer, insurance, and health sciences industry verticals. revenues were up 25% to $17 million driven by double-digit growth in our advisory software and governance businesses and in our consumer insurance and health sciences industry verticals Key client engagements in Europe in the first quarter included Allianz, Diageo, and BARMER, a leading health insurer in Germany. key client engagements in europe in the first quarter included allianz diageo and barmer a leading health insurer in germany During the quarter, we won a large engagement worth about $1 million with a welcome-back client, a leading medical technology company. during the quarter we won a large engagement worth about $1 million with a welcome-back client a leading medical technology company We are supporting a broad range of infrastructure and software initiatives for the client aimed at optimizing cost and adopting AI with room for follow-on opportunities. we are supporting a broad range of infrastructure and software initiatives for the client aimed at optimizing cost and adopting ai with room for follow-on opportunities We also won a $3 million engagement with a leading pharmaceutical company, a new client for the firm. we also won a $3 million engagement with a leading pharmaceutical company a new client for the firm We are delivering software advisory support and executing on an enterprise-wide technology sourcing and vendor consolidation strategy involving AIOps and proprietary AI platforms. we are delivering software advisory support and executing on an enterprise-wide technology sourcing and vendor consolidation strategy involving aiops and proprietary ai platforms The goal is to free up savings for the client to reinvest in its research and development activities. As you can see from these examples, this was a big sales quarter for ISG in the health sciences sector, both in the U.S. and in Europe. In Asia Pacific, our Q1 revenues of $4.1 million were down $700,000 compared with the prior year. Based on our current pipeline, including public sector work, we expect Q2 revenues to be up 20% sequentially. In Q1, we saw double-digit growth in our consumer and enterprise industry verticals. Key clients in the quarter included IMO and Woolworths. During the quarter, we continued our work on a new, nearly $1 million engagement with a provider of data center services to power the region's ongoing adoption of AI. The goal is to free up savings for the client to reinvest in its research and development activities. the goal is to free up savings for the client to reinvest in its research and development activities As you can see from these examples, this was a big sales quarter for ISG in the health sciences sector, both in the U.S. and in Europe. as you can see from these examples this was a big sales quarter for isg in the health sciences sector both in the u.s and in europe In Asia Pacific, our Q1 revenues of $4.1 million were down $700,000 compared with the prior year. in asia pacific our q1 revenues of $4.1 million were down $700,000 compared with the prior year Based on our current pipeline, including public sector work, we expect Q2 revenues to be up 20% sequentially. based on our current pipeline including public sector work we expect q2 revenues to be up 20% sequentially In Q1, we saw double-digit growth in our consumer and enterprise industry verticals. in q1 we saw double-digit growth in our consumer and enterprise industry verticals Key clients in the quarter included IMO and Woolworths. key clients in the quarter included imo and woolworths During the quarter, we continued our work on a new, nearly $1 million engagement with a provider of data center services to power the region's ongoing adoption of AI. during the quarter we continued our work on a new nearly $1 million engagement with a provider of data center services to power the region's ongoing adoption of ai ISG is helping the client build out its core AI capabilities to support its rapid growth plans. Now turning to the broader market and our guidance for Q2. Clients continue to focus on cost optimization and AI investments despite uncertain macro conditions, and this plays to our strengths. We see current demand trends continuing into Q2. With this in mind, for the second quarter, we are targeting revenues of between $62.5 million and $63.5 million and adjusted EBITDA between $8 million and $9 million, which will continue our year-over-year growth and margin expansion. Now, let me turn the call over to Michael Sherrick, who will summarize our financial results. Michael? ISG is helping the client build out its core AI capabilities to support its rapid growth plans. isg is helping the client build out its core ai capabilities to support its rapid growth plans Now turning to the broader market and our guidance for Q2. now turning to the broader market and our guidance for q2 Clients continue to focus on cost optimization and AI investments despite uncertain macro conditions, and this plays to our strengths. clients continue to focus on cost optimization and ai investments despite uncertain macro conditions and this plays to our strengths We see current demand trends continuing into Q2. With this in mind, for the second quarter, we are targeting revenues of between $62.5 million and $63.5 million and adjusted EBITDA between $8 million and $9 million, which will continue our year-over-year growth and margin expansion. we see current demand trends continuing into q2. with this in mind for the second quarter we are targeting revenues of between $62.5 million and $63.5 million and adjusted ebitda between $8 million and $9 million which will continue our year-over-year growth and margin expansion Now, let me turn the call over to Michael Sherrick, who will summarize our financial results. now let me turn the call over to michael sherrick who will summarize our financial results Michael? michael

Speaker 6: Thank you, Mike. Good morning, everyone. Revenue for the first quarter was $61.2 million, up 3% year-over-year. By region, Americas' revenue was $39.8 million, down 2.9%. Europe delivered revenue of $17.3 million, up 25.3%. Asia Pacific was $4.1 million, down 14.7%. Adjusted EBITDA for the quarter was $8.3 million, up 11.8%, with margin expanding 111 basis points to 13.5%. Operating income was $5 million, up 47.7% year-over-year, resulting in an operating margin of 8.2%. GAAP net income was $2.7 million or $0.05 per fully diluted share, compared with $1.5 million or $0.03 per fully diluted share last year. Thank you, Mike. thank you mike Good morning, everyone. good morning everyone Revenue for the first quarter was $61.2 million, up 3% year-over-year. revenue for the first quarter was $61.2 million up 3% year-over-year By region, Americas' revenue was $39.8 million, down 2.9%. by region americas' revenue was $39.8 million down 2.9% Europe delivered revenue of $17.3 million, up 25.3%. europe delivered revenue of $17.3 million up 25.3% Asia Pacific was $4.1 million, down 14.7%. asia pacific was $4.1 million down 14.7% Adjusted EBITDA for the quarter was $8.3 million, up 11.8%, with margin expanding 111 basis points to 13.5%. adjusted ebitda for the quarter was $8.3 million up 11.8% with margin expanding 111 basis points to 13.5% Operating income was $5 million, up 47.7% year-over-year, resulting in an operating margin of 8.2%. operating income was $5 million up 47.7% year-over-year resulting in an operating margin of 8.2% GAAP net income was $2.7 million or $0.05 per fully diluted share, compared with $1.5 million or $0.03 per fully diluted share last year. gaap net income was $2.7 million or $0.05 per fully diluted share compared with $1.5 million or $0.03 per fully diluted share last year Adjusted net income was $4.3 million or $0.09 per fully diluted share, up from $3.7 million or $0.07 per fully diluted share a year ago. Headcount at quarter end was 1,276, essentially flat with year-end. Our consulting utilization was 71.5%, in line with our typical first quarter levels. We ended the quarter with cash of $22.7 million, compared with $28.7 million at the end of the fourth quarter and up $2.6 million year-over-year. For the quarter, net cash used in operations was $700,000, which was in line with our expectations, given normal first quarter seasonality. We continue to expect strong operating cash flow for the remainder of the year. Adjusted net income was $4.3 million or $0.09 per fully diluted share, up from $3.7 million or $0.07 per fully diluted share a year ago. adjusted net income was $4.3 million or $0.09 per fully diluted share up from $3.7 million or $0.07 per fully diluted share a year ago Headcount at quarter end was 1,276, essentially flat with year-end. headcount at quarter end was 1,276 essentially flat with year-end Our consulting utilization was 71.5%, in line with our typical first quarter levels. our consulting utilization was 71.5% in line with our typical first quarter levels We ended the quarter with cash of $22.7 million, compared with $28.7 million at the end of the fourth quarter and up $2.6 million year-over-year. we ended the quarter with cash of $22.7 million compared with $28.7 million at the end of the fourth quarter and up $2.6 million year-over-year For the quarter, net cash used in operations was $700,000, which was in line with our expectations, given normal first quarter seasonality. for the quarter net cash used in operations was $700,000 which was in line with our expectations given normal first quarter seasonality We continue to expect strong operating cash flow for the remainder of the year. we continue to expect strong operating cash flow for the remainder of the year During the quarter, we paid dividends of $2.2 million and repurchased $2.1 million of stock. Our next quarterly dividend will be paid June 26th to shareholders of record as of June 5th. At quarter end, fully diluted shares outstanding were 50.2 million, and our gross debt-to-EBITDA ratio was just under 1.8x, down from 1.9x at December 31, 2025. Our average borrowing rate for the quarter was 5.4%, down 115 basis points year-over-year. Overall, our balance sheet remains solid, providing us with a strong foundation to both operate and invest in the business, especially in our AI initiatives. Mike will now share concluding remarks before we go to Q&A. Mike? During the quarter, we paid dividends of $2.2 million and repurchased $2.1 million of stock. during the quarter we paid dividends of $2.2 million and repurchased $2.1 million of stock Our next quarterly dividend will be paid June 26th to shareholders of record as of June 5th. our next quarterly dividend will be paid june 26th to shareholders of record as of june 5th At quarter end, fully diluted shares outstanding were 50.2 million, and our gross debt-to-EBITDA ratio was just under 1.8x , down from 1.9x at December 31, 2025. at quarter end fully diluted shares outstanding were 50.2 million and our gross debt-to-ebitda ratio was just under 1.8x down from 1.9x at december 31 2025 Our average borrowing rate for the quarter was 5.4%, down 115 basis points year-over-year. our average borrowing rate for the quarter was 5.4% down 115 basis points year-over-year Overall, our balance sheet remains solid, providing us with a strong foundation to both operate and invest in the business, especially in our AI initiatives. overall our balance sheet remains solid providing us with a strong foundation to both operate and invest in the business especially in our ai initiatives Mike will now share concluding remarks before we go to Q&A. mike will now share concluding remarks before we go to q&a Mike? mike

Speaker 5: Thank you, Michael. To summarize, ISG is off to a strong start in 2026 with AI acting as a tailwind. Our first quarter results were led 25% growth in Europe and 9% growth in recurring revenues. We delivered our sixth straight quarter of double-digit growth in adjusted EBITDA, up 12% in Q1, with our margins up by more than 100 basis points. We believe ISG is a compelling AI transformation story in the technology research and advisory services market. Not because we are talking about AI, but because AI is already having a positive impact on our revenue, our margins, governance wins, and client demand. Indeed, ISG is uniquely positioned to help clients realize their AI ambitions. Thank you, Michael. thank you michael To summarize, ISG is off to a strong start in 2026 with AI acting as a tailwind. to summarize isg is off to a strong start in 2026 with ai acting as a tailwind Our first quarter results were led 25% growth in Europe and 9% growth in recurring revenues. our first quarter results were led 25% growth in europe and 9% growth in recurring revenues We delivered our sixth straight quarter of double-digit growth in adjusted EBITDA, up 12% in Q1, with our margins up by more than 100 basis points. we delivered our sixth straight quarter of double-digit growth in adjusted ebitda up 12% in q1 with our margins up by more than 100 basis points We believe ISG is a compelling AI transformation story in the technology research and advisory services market. we believe isg is a compelling ai transformation story in the technology research and advisory services market Not because we are talking about AI, but because AI is already having a positive impact on our revenue, our margins, governance wins, and client demand. not because we are talking about ai but because ai is already having a positive impact on our revenue our margins governance wins and client demand Indeed, ISG is uniquely positioned to help clients realize their AI ambitions. indeed isg is uniquely positioned to help clients realize their ai ambitions Our unmatched value chain of research, benchmarking, advisory, and governance services is a key competitive advantage for ISG, delivering ROI to our clients and long-term value for our shareholders. Thank you very much for calling in this morning. Now let me turn the session over to the operator for your questions. Our unmatched value chain of research, benchmarking, advisory, and governance services is a key competitive advantage for ISG, delivering ROI to our clients and long-term value for our shareholders. our unmatched value chain of research benchmarking advisory and governance services is a key competitive advantage for isg delivering roi to our clients and long-term value for our shareholders Thank you very much for calling in this morning. thank you very much for calling in this morning Now let me turn the session over to the operator for your questions. now let me turn the session over to the operator for your questions

Speaker 7: Today's question and answer session will be conducted electronically. If you'd like to ask a question, you can do so by pressing star one on your telephone keypad. If you find that your question has been answered and you would like to remove yourself from the queue, you may do so by pressing the pound sign. Again, if you would like to ask a question, you can do so by pressing star one on your touch-tone keypad, and we will pause for a moment to allow questions into the queue. Our first question comes from the line of Joe Gomes from Noble Capital Markets. Please go ahead. Today's question and answer session will be conducted electronically. today's question and answer session will be conducted electronically If you'd like to ask a question, you can do so by pressing star one on your telephone keypad. if you'd like to ask a question you can do so by pressing star one on your telephone keypad If you find that your question has been answered and you would like to remove yourself from the queue, you may do so by pressing the pound sign. if you find that your question has been answered and you would like to remove yourself from the queue you may do so by pressing the pound sign Again, if you would like to ask a question, you can do so by pressing star one on your touch-tone keypad, and we will pause for a moment to allow questions into the queue. again if you would like to ask a question you can do so by pressing star one on your touch-tone keypad and we will pause for a moment to allow questions into the queue Our first question comes from the line of Joe Gomes from Noble Capital Markets. our first question comes from the line of joe gomes from noble capital markets Please go ahead. please go ahead

Speaker 3: Good morning. Nice quarter. Good morning. good morning Nice quarter. nice quarter

Speaker 5: Thank you. Good morning, Joe. Thank you. thank you Good morning, Joe. good morning joe

Speaker 3: Mike, first one I wanted to ask on the new client, and I don't know what more color you can provide on that. Maybe, you know, the pipeline there for similar size type of deals. I know that you just mentioned this is the largest one, you know, is the pipeline growing to those type of deals more than, say, $1 million or $2 million deals? Mike, first one I wanted to ask on the new client, and I don't know what more color you can provide on that. mike first one i wanted to ask on the new client and i don't know what more color you can provide on that Maybe, you know, the pipeline there for similar size type of deals. maybe you know the pipeline there for similar size type of deals I know that you just mentioned this is the largest one, you know, is the pipeline growing to those type of deals more than, say, $1 million or $2 million deals? i know that you just mentioned this is the largest one you know is the pipeline growing to those type of deals more than say $1 million or $2 million deals

Speaker 5: Yeah. Thanks, Joe. First of all, yes, first of all, on the major manufacturing company, a very large deal all around AI governance, which is a hot topic with our client base. You know, they have allowed a diversification of the use of different tools on a global basis in a lot of these major enterprises. The question now is, with all the usage and the cost going up, how are we gonna govern this in an enterprise? We have a number of discussions going on and a number of things in our pipeline relative to our governance services, with AI governance being at the top of the list. We expect this to be a very hot area for us over the next couple of years, Joe. Yeah. yeah Thanks, Joe. thanks joe First of all, yes, first of all, on the major manufacturing company, a very large deal all around AI governance, which is a hot topic with our client base. first of all yes first of all on the major manufacturing company a very large deal all around ai governance which is a hot topic with our client base You know, they have allowed a diversification of the use of different tools on a global basis in a lot of these major enterprises. you know they have allowed a diversification of the use of different tools on a global basis in a lot of these major enterprises The question now is, with all the usage and the cost going up, how are we gonna govern this in an enterprise? the question now is with all the usage and the cost going up how are we gonna govern this in an enterprise We have a number of discussions going on and a number of things in our pipeline relative to our governance services, with AI governance being at the top of the list. we have a number of discussions going on and a number of things in our pipeline relative to our governance services with ai governance being at the top of the list We expect this to be a very hot area for us over the next couple of years, Joe. we expect this to be a very hot area for us over the next couple of years joe

Speaker 3: Okay. Just on the guidance, maybe you could kind of, you know, walk me through. If I look year-over-year, you know, the second quarter last year was $61.6 million, and you were guiding at $62.5 million-$63.5 million. You already talked about, you know, Asia should be up 20%, which is, you know, close to $1 million there. I think you said North America or the Americas should also see some growth. Was there something still in the second quarter numbers last year that would kind of, you know, if we removed that, you know, would show a bigger growth rate for this year? Or are you just being conservative because of the environment out there? Okay. okay Just on the guidance, maybe you could kind of, you know, walk me through. just on the guidance maybe you could kind of you know walk me through If I look year-over-year, you know, the second quarter last year was $61.6 million, and you were guiding at $62.5 million-$63.5 million. if i look year-over-year you know the second quarter last year was $61.6 million and you were guiding at $62.5 million-$63.5 million You already talked about, you know, Asia should be up 20%, which is, you know, close to $1 million there. you already talked about you know asia should be up 20% which is you know close to $1 million there I think you said North America or the Americas should also see some growth. i think you said north america or the americas should also see some growth Was there something still in the second quarter numbers last year that would kind of, you know, if we removed that, you know, would show a bigger growth rate for this year? was there something still in the second quarter numbers last year that would kind of you know if we removed that you know would show a bigger growth rate for this year Or are you just being conservative because of the environment out there? or are you just being conservative because of the environment out there

Speaker 6: Joe, it's Michael. Thanks for the question. I don't think that there's no item or individual thing we would point to your point, that drives it in terms of where we are. I think like anything, you know, there's an uncertain macro environment. We're still early in May. As always, we wanna be conservative in how we look at things and make sure that, you know, we're not getting ahead of ourselves. Joe, it's Michael. joe it's michael Thanks for the question. thanks for the question I don't think that there's no item or individual thing we would point to your point, that drives it in terms of where we are. i don't think that there's no item or individual thing we would point to your point that drives it in terms of where we are I think like anything, you know, there's an uncertain macro environment. i think like anything you know there's an uncertain macro environment We're still early in May. we're still early in may As always, we wanna be conservative in how we look at things and make sure that, you know, we're not getting ahead of ourselves. as always we wanna be conservative in how we look at things and make sure that you know we're not getting ahead of ourselves

Speaker 3: Okay, great. Thanks. I'll get back in queue. Okay, great. okay great Thanks . thanks I'll get back in queue. i'll get back in queue

Speaker 5: Thanks, Joe. Thanks, Joe. thanks joe

Speaker 7: Your next question comes from the line of Dave Storms with Stonegate. Please go ahead. Your next question comes from the line of Dave Storms with Stonegate. your next question comes from the line of dave storms with stonegate Please go ahead. please go ahead

Speaker 1: Morning. Thank you for taking my questions. Maybe wanted to start with Europe. You mentioned you had a welcome back customer there. Just curious as to, you know, when you're looking at your pipeline, are you seeing an increase in welcome back customers, or is this kind of a one-off? I'm sure you guys are always working on that. Maybe any further color there would be great. Morning. morning Thank you for taking my questions. thank you for taking my questions Maybe wanted to start with Europe. maybe wanted to start with europe You mentioned you had a welcome back customer there. you mentioned you had a welcome back customer there Just curious as to, you know, when you're looking at your pipeline, are you seeing an increase in welcome back customers, or is this kind of a one-off? just curious as to you know when you're looking at your pipeline are you seeing an increase in welcome back customers or is this kind of a one-off I'm sure you guys are always working on that. i'm sure you guys are always working on that Maybe any further color there would be great. maybe any further color there would be great

Speaker 5: Yeah. Look, the reference we were referring to, just for definitional purposes, we call a welcome back client someone who has not done work with us in the last 24 months. Call it two years. We have a lot of continuous clients. As you know, about 80% of our clients or so are continuous year-over-year. No, I mean, what happens is in different segments, depending on what the environment is and what clients are wanting to move on and take action on, and if they feel like the macro environment is looking a little better, in this case, the examples that I was giving was around, I think, the health sciences areas. You know, it's really driven by AI, and it's really driven by the need to accelerate pace. Yeah. yeah Look, the reference we were referring to, just for definitional purposes, we call a welcome back client someone who has not done work with us in the last 24 months. look the reference we were referring to just for definitional purposes we call a welcome back client someone who has not done work with us in the last 24 months Call it two years. call it two years We have a lot of continuous clients. we have a lot of continuous clients As you know, about 80% of our clients or so are continuous year-over-year. as you know about 80% of our clients or so are continuous year-over-year No, I mean, what happens is in different segments, depending on what the environment is and what clients are wanting to move on and take action on, and if they feel like the macro environment is looking a little better, in this case, the examples that I was giving was around, I think, the health sciences areas. no i mean what happens is in different segments depending on what the environment is and what clients are wanting to move on and take action on and if they feel like the macro environment is looking a little better in this case the examples that i was giving was around i think the health sciences areas You know, it's really driven by AI, and it's really driven by the need to accelerate pace. you know it's really driven by ai and it's really driven by the need to accelerate pace As you know, in Europe, they're a little behind the U.S., primarily because the environment over there is a little more constrained because of all the geopolitical and other things going on. They wanna make sure the air is clear. That's what we're seeing. We're seeing that they are now moving at a more rapid pace than they had been. They're right behind the U.S., but they are behind the U.S. overall, and AI is driving the need to move quicker. As you know, in Europe, they're a little behind the U.S., primarily because the environment over there is a little more constrained because of all the geopolitical and other things going on. as you know in europe they're a little behind the u.s primarily because the environment over there is a little more constrained because of all the geopolitical and other things going on They wanna make sure the air is clear. they wanna make sure the air is clear That's what we're seeing. that's what we're seeing We're seeing that they are now moving at a more rapid pace than they had been. we're seeing that they are now moving at a more rapid pace than they had been They're right behind the U.S., but they are behind the U.S. overall, and AI is driving the need to move quicker. they're right behind the u.s but they are behind the u.s overall and ai is driving the need to move quicker

Speaker 1: Understood. I appreciate that. I did wanna circle back to the large client. It sounds like this contract is predicated on a client that's already been working with AI, and now maybe needs a little more guidance from, you know Maybe if we were having this conversation a year ago, the conversations were more about getting clients more comfortable with AI and learning there. Are you seeing more contracts where you're coming into an environment where the customer already has some familiarity and now you're working to professionalize? Do you still see a large number of clients that you're doing more teaching on, if that question's asked the right way? Understood. understood I appreciate that. i appreciate that I did wanna circle back to the large client. i did wanna circle back to the large client It sounds like this contract is predicated on a client that's already been working with AI, and now maybe needs a little more guidance from, you know Maybe if we were having this conversation a year ago, the conversations were more about getting clients more comfortable with AI and learning there. it sounds like this contract is predicated on a client that's already been working with ai and now maybe needs a little more guidance from you know maybe if we were having this conversation a year ago the conversations were more about getting clients more comfortable with ai and learning there Are you seeing more contracts where you're coming into an environment where the customer already has some familiarity and now you're working to professionalize? are you seeing more contracts where you're coming into an environment where the customer already has some familiarity and now you're working to professionalize Do you still see a large number of clients that you're doing more teaching on, if that question's asked the right way? do you still see a large number of clients that you're doing more teaching on if that question's asked the right way

Speaker 5: Yeah, it's a good question. I hate to answer it this way, but frankly, it's both. The specific example, this is a very well-known manufacturing company. They began to put together a strategic AI roadmap over the next eight years. It was an eight-year roadmap. They were in the early stages of developing the roadmap. They asked us to come in and help them complete the roadmap, and in the process, we ended up with this longer-term contract. I would say it's equally that and equally that others are beginning the journey. I know it's hard to believe, but a lot of clients are in the very, very beginning, just like cloud, where they're late, you know, bloomers. Just like certain companies have never outsourced, believe it or not, in 2026. Yeah, it's a good question. yeah it's a good question I hate to answer it this way, but frankly, it's both. i hate to answer it this way but frankly it's both The specific example, this is a very well-known manufacturing company. the specific example this is a very well-known manufacturing company They began to put together a strategic AI roadmap over the next eight years. they began to put together a strategic ai roadmap over the next eight years It was an eight-year roadmap. it was an eight-year roadmap They were in the early stages of developing the roadmap. they were in the early stages of developing the roadmap They asked us to come in and help them complete the roadmap, and in the process, we ended up with this longer-term contract. they asked us to come in and help them complete the roadmap and in the process we ended up with this longer-term contract I would say it's equally that and equally that others are beginning the journey. i would say it's equally that and equally that others are beginning the journey I know it's hard to believe, but a lot of clients are in the very, very beginning, just like cloud, where they're late, you know, bloomers. i know it's hard to believe but a lot of clients are in the very very beginning just like cloud where they're late you know bloomers Just like certain companies have never outsourced, believe it or not, in 2026. just like certain companies have never outsourced believe it or not in 2026 There are different companies in different industries, and the pace is different. The consumer market, I'll use that one as an example, is red hot. Why is it red hot? There's a lot of pressure on pricing on the consumer. Fuel prices are up. It's taking away some discretionary spend. The pressure to be able to use AI and optimize costs is increasing on the consumer sector, so that's a red-hot industry. I mentioned health sciences as a second one. The public sector, we don't do work at the federal level, but we do work in the state level in the U.S., is also very, very hot. There are different companies in different industries, and the pace is different. there are different companies in different industries and the pace is different The consumer market, I'll use that one as an example, is red hot. the consumer market i'll use that one as an example is red hot Why is it red hot? why is it red hot There's a lot of pressure on pricing on the consumer. there's a lot of pressure on pricing on the consumer Fuel prices are up. fuel prices are up It's taking away some discretionary spend. it's taking away some discretionary spend The pressure to be able to use AI and optimize costs is increasing on the consumer sector, so that's a red-hot industry. the pressure to be able to use ai and optimize costs is increasing on the consumer sector so that's a red-hot industry I mentioned health sciences as a second one. i mentioned health sciences as a second one The public sector, we don't do work at the federal level, but we do work in the state level in the U.S., is also very, very hot. the public sector we don't do work at the federal level but we do work in the state level in the u.s is also very very hot It varies a little bit, Dave, but I would say we have both sides of that coin that we're working with clients depending on where they are on their journey. It varies a little bit, Dave, but I would say we have both sides of that coin that we're working with clients depending on where they are on their journey. it varies a little bit dave but i would say we have both sides of that coin that we're working with clients depending on where they are on their journey

Speaker 1: That's great commentary. I'll jump back in queue. Thank you. That's great commentary. that's great commentary I'll jump back in queue. i'll jump back in queue Thank you. thank you

Speaker 5: Thanks, Dave. Thanks, Dave. thanks dave

Speaker 7: Our next question is from the line of Vincent Colicchio with Barrington Research. Please go ahead. Our next question is from the line of Vincent Colicchio with Barrington Research. our next question is from the line of vincent colicchio with barrington research Please go ahead. please go ahead

Speaker 8: Yeah, good morning, Mike. Yeah, good morning, Mike. yeah good morning mike

Speaker 5: Good morning, Vince. Good morning, Vince. good morning vince

Speaker 8: You just mentioned that you're seeing some clients new to outsourcing. You know, my question was gonna be, is that happening to a great extent? In other words, is the complexity and shortage of talent and AI expanding, you know, the number of companies you could potentially be working with versus other, you know, recent years? You just mentioned that you're seeing some clients new to outsourcing. you just mentioned that you're seeing some clients new to outsourcing You know, my question was gonna be, is that happening to a great extent? you know my question was gonna be is that happening to a great extent In other words, is the complexity and shortage of talent and AI expanding, you know, the number of companies you could potentially be working with versus other, you know, recent years? in other words is the complexity and shortage of talent and ai expanding you know the number of companies you could potentially be working with versus other you know recent years

Speaker 5: Good question, Vince. Let me start with the mid-market, we define the mid-market, everybody defines it differently, is under a $10 billion revenue company. Think about it, $1 billion-$10 billion. That is a very sweet spot. Why? Most of them, they all have, of course, CTOs or CIOs, but the depth of experience at those size companies is not near what it is on the, you know, call it the global 1,000 companies. Our ability to go in, especially using Tango as our platform, has been a great door opener, as has the AI Maturity Index, to help them understand the level of maturity that their organization is in. It's eye-opening to them. Good question, Vince. good question vince Let me start with the mid-market, we define the mid-market, everybody defines it differently, is under a $10 billion revenue company. let me start with the mid-market we define the mid-market everybody defines it differently is under a $10 billion revenue company Think about it, $1 billion-$10 billion. think about it $1 billion-$10 billion That is a very sweet spot. that is a very sweet spot Why? why Most of them, they all have, of course, CTOs or CIOs, but the depth of experience at those size companies is not near what it is on the, you know, call it the global 1,000 companies. most of them they all have of course ctos or cios but the depth of experience at those size companies is not near what it is on the you know call it the global 1,000 companies Our ability to go in, especially using Tango as our platform, has been a great door opener, as has the AI Maturity Index, to help them understand the level of maturity that their organization is in. our ability to go in especially using tango as our platform has been a great door opener as has the ai maturity index to help them understand the level of maturity that their organization is in It's eye-opening to them. it's eye-opening to them What we've been able to do is to penetrate that mid-market where we have never been able to penetrate it because of our pricing scheme before. Now, with AI and the complexity of that, they want to be able to figure out how they can use AI at scale that can change the complexion of their business, and they don't have that level of talent typically inside their organizations. Yes, it's been a nice uplift. What we've been able to do is to penetrate that mid-market where we have never been able to penetrate it because of our pricing scheme before. what we've been able to do is to penetrate that mid-market where we have never been able to penetrate it because of our pricing scheme before Now, with AI and the complexity of that, they want to be able to figure out how they can use AI at scale that can change the complexion of their business, and they don't have that level of talent typically inside their organizations. now with ai and the complexity of that they want to be able to figure out how they can use ai at scale that can change the complexion of their business and they don't have that level of talent typically inside their organizations Yes, it's been a nice uplift. yes it's been a nice uplift

Speaker 8: Michael Sherrick, what did the acquisitions meet the expectations in the quarter, and what was the contribution? Michael Sherrick, what did the acquisitions meet the expectations in the quarter, and what was the contribution? michael sherrick what did the acquisitions meet the expectations in the quarter and what was the contribution

Speaker 6: Again, if you look, quarter-over-quarter, you know, what we really had this quarter was Aiimi. Nothing really materially year-over-year. It did meet our expectation. We continue to be extremely encouraged and optimistic on that transaction, right? It really is a tip of spear door opener type of offering for us, you know, in the world of AI. Again, we did that one knowing it was a technology and it would be that tip of spear, and we've seen that play out. We continue to be very excited with both the offering and specifically the team that we took on from there. Again, if you look, quarter-over-quarter, you know, what we really had this quarter was Aiimi. again if you look quarter-over-quarter you know what we really had this quarter was aiimi Nothing really materially year-over-year. nothing really materially year-over-year It did meet our expectation. it did meet our expectation We continue to be extremely encouraged and optimistic on that transaction, right? we continue to be extremely encouraged and optimistic on that transaction right It really is a tip of spear door opener type of offering for us, you know, in the world of AI. it really is a tip of spear door opener type of offering for us you know in the world of ai Again, we did that one knowing it was a technology and it would be that tip of spear, and we've seen that play out. again we did that one knowing it was a technology and it would be that tip of spear and we've seen that play out We continue to be very excited with both the offering and specifically the team that we took on from there. we continue to be very excited with both the offering and specifically the team that we took on from there

Speaker 8: Mike, in APAC, I wasn't clear on if you're seeing the government come around there in Australia? Mike , in APAC, I wasn't clear on if you're seeing the government come around there in Australia? mike in apac i wasn't clear on if you're seeing the government come around there in australia

Speaker 5: Yeah. What we are seeing is our pipeline now is very strong, including the public sector. That's why we're pretty bullish on, I mentioned earlier, we expect to be in the 20% growth sequentially in Asia Pacific. That would make it about flat year-over-year. That is making the turn of the corner, and that's being driven because the federal spending based on our pipeline, we see picking up. That should begin to display in the second quarter, and that was what I was referring to there, Vince. Yeah. yeah What we are seeing is our pipeline now is very strong, including the public sector. what we are seeing is our pipeline now is very strong including the public sector That's why we're pretty bullish on, I mentioned earlier, we expect to be in the 20% growth sequentially in Asia Pacific. that's why we're pretty bullish on i mentioned earlier we expect to be in the 20% growth sequentially in asia pacific That would make it about flat year-over-year. that would make it about flat year-over-year That is making the turn of the corner, and that's being driven because the federal spending based on our pipeline, we see picking up. that is making the turn of the corner and that's being driven because the federal spending based on our pipeline we see picking up That should begin to display in the second quarter, and that was what I was referring to there, Vince. that should begin to display in the second quarter and that was what i was referring to there vince

Speaker 8: Okay. Nice quarter, gentlemen. Okay. okay Nice quarter, gentlemen. nice quarter gentlemen

Speaker 5: Yep. Thanks, Vince. Yep. yep Thanks, Vince. thanks vince

Speaker 7: Your next question comes from the line of Marc Riddick with Sidoti & Company. Please go ahead. Your next question comes from the line of Marc Riddick with Sidoti & Company. your next question comes from the line of marc riddick with sidoti & company Please go ahead. please go ahead

Speaker 4: Hey, good morning, everyone. Hey, good morning, everyone. hey good morning everyone

Speaker 5: Morning, Marc. Morning, Marc. morning marc

Speaker 6: Morning, Marc. Morning, Marc. morning marc

Speaker 4: I was wondering if you could talk a little bit about what you're seeing as far as catalyst, demand catalyst, maybe from a regulatory standpoint or maybe some other external catalyst as far as the AI activity that you're seeing more recently? I was wondering if you could talk a little bit about what you're seeing as far as catalyst, demand catalyst, maybe from a regulatory standpoint or maybe some other external catalyst as far as the AI activity that you're seeing more recently? i was wondering if you could talk a little bit about what you're seeing as far as catalyst demand catalyst maybe from a regulatory standpoint or maybe some other external catalyst as far as the ai activity that you're seeing more recently

Speaker 5: Yeah. The biggest one we're seeing is in the whole area of kind of risk mitigation, compliance, and governance. This is what I was referencing both on the very large client contract we just won. Overall, there is strong sentiment to find the best way to govern the AI spend and the use of the AI tools in broad, big enterprises. You know, when we do this AI Maturity Index, the way it works is that an individual takes 15 minutes, it's all digital. They lay out we get the level of kind of maturity that they are at, including the tools that they're using. Then we can roll it up on an aggregate basis for the organization. Yeah. yeah The biggest one we're seeing is in the whole area of kind of risk mitigation, compliance, and governance. the biggest one we're seeing is in the whole area of kind of risk mitigation compliance and governance This is what I was referencing both on the very large client contract we just won. this is what i was referencing both on the very large client contract we just won Overall, there is strong sentiment to find the best way to govern the AI spend and the use of the AI tools in broad, big enterprises. overall there is strong sentiment to find the best way to govern the ai spend and the use of the ai tools in broad big enterprises You know, when we do this AI Maturity Index, the way it works is that an individual takes 15 minutes, it's all digital. you know when we do this ai maturity index the way it works is that an individual takes 15 minutes it's all digital They lay out we get the level of kind of maturity that they are at, including the tools that they're using. they lay out we get the level of kind of maturity that they are at including the tools that they're using Then we can roll it up on an aggregate basis for the organization. then we can roll it up on an aggregate basis for the organization The eye-opener there is that they find out that there are 10, 15, 25 different tools that are being used in their organization globally, and they are a big eye-opener for them. That leads them to, well, how are we going to govern and manage this, exploding use of AI tools and models and so forth. That's the number one thing we are seeing, which is benefiting, you know, our thrust in governance services that we started, you know, as you know, several years ago. The eye-opener there is that they find out that there are 10, 15, 25 different tools that are being used in their organization globally, and they are a big eye-opener for them. the eye-opener there is that they find out that there are 10 15 25 different tools that are being used in their organization globally and they are a big eye-opener for them That leads them to, well, how are we going to govern and manage this, exploding use of AI tools and models and so forth. that leads them to well how are we going to govern and manage this exploding use of ai tools and models and so forth That's the number one thing we are seeing, which is benefiting, you know, our thrust in governance services that we started, you know, as you know, several years ago. that's the number one thing we are seeing which is benefiting you know our thrust in governance services that we started you know as you know several years ago

Speaker 4: Right. Right. Excellent. I was wondering, I'm not sure if you mentioned in your prepared remarks, but sort of where are we now as far as recurring as a percentage of revenue? Right. right Right. right Excellent. excellent I was wondering, I'm not sure if you mentioned in your prepared remarks, but sort of where are we now as far as recurring as a percentage of revenue? i was wondering i'm not sure if you mentioned in your prepared remarks but sort of where are we now as far as recurring as a percentage of revenue

Speaker 5: Yep. Let us get you that number, but I think the recurring Do you have that, Michael? Yep. yep Let us get you that number, but I think the recurring Do you have that, Michael? let us get you that number but i think the recurring do you have that michael

Speaker 6: Yeah, just give me one second. Yeah, just give me one second. yeah just give me one second

Speaker 5: Give us one second. We'll get you that. Give us one second. give us one second We'll get you that. we'll get you that I think he- [crosstalk] I think he- [crosstalk] i think he- [crosstalk] I think it's around 47%, something like that. We'll get you the exact precise number, but it's approaching, you know, that 50% mark which we had laid out. We're getting close. I think it's around 47%, something like that. i think it's around 47% something like that We'll get you the exact precise number, but it's approaching, you know, that 50% mark which we had laid out. we'll get you the exact precise number but it's approaching you know that 50% mark which we had laid out We're getting close. we're getting close

Speaker 6: I think we had said it was up 9% versus prior year. It's about I mean, to be exact, it's 47%, so we're approaching that 50% level as Mike just noted. I think we had said it was up 9% versus prior year. i think we had said it was up 9% versus prior year It's about I mean, to be exact, it's 47%, so we're approaching that 50% level as Mike just noted. it's about i mean to be exact it's 47% so we're approaching that 50% level as mike just noted

Speaker 4: Yeah. Yeah, that makes sense. That, that was sort of where I was getting to there. I guess last thing from me, I was sort of curious, I know it's early, but the it was nice to see the introduction of the AI Index like now last month, I guess. was wondering maybe you could talk a little bit about some of the thoughts there or feedback that you've received and sort of what your expectations are as far as sort of moving that message forward. Yeah. yeah Yeah, that makes sense. yeah that makes sense That, that was sort of where I was getting to there. that that was sort of where i was getting to there I guess last thing from me, I was sort of curious, I know it's early, but the it was nice to see the introduction of the AI Index like now last month, I guess. was wondering maybe you could talk a little bit about some of the thoughts there or feedback that you've received and sort of what your expectations are as far as sort of moving that message forward. i guess last thing from me i was sort of curious i know it's early but the it was nice to see the introduction of the ai index like now last month i guess was wondering maybe you could talk a little bit about some of the thoughts there or feedback that you've received and sort of what your expectations are as far as sort of moving that message forward

Speaker 5: Yeah. No, it's a good question. We launched the ISG AI Index to cover kind of three areas: infrastructure as a service, software as a service, and managed services, which are really the three largest components of the whole thing. Infrastructure, we use the mark of December 2022, so shortly after the ChatGPT thing came out. We used that as the start point. If you look at it from there through the first quarter of this year, infrastructure as a service is up 160%. Revenue has doubled. Profitability in the companies are up 60%. Their stock's up 113%. CapEx, and this goes to everything you see, is up 265%. It's a clear sign that the growth of AI with the hyperscalers. Yeah. yeah No, it's a good question. no it's a good question We launched the ISG AI Index to cover kind of three areas: infrastructure as a service, software as a service, and managed services, which are really the three largest components of the whole thing. we launched the isg ai index to cover kind of three areas infrastructure as a service software as a service and managed services which are really the three largest components of the whole thing Infrastructure, we use the mark of December 2022, so shortly after the ChatGPT thing came out. infrastructure we use the mark of december 2022 so shortly after the chatgpt thing came out We used that as the start point. we used that as the start point If you look at it from there through the first quarter of this year, infrastructure as a service is up 160%. if you look at it from there through the first quarter of this year infrastructure as a service is up 160% Revenue has doubled. revenue has doubled Profitability in the companies are up 60%. profitability in the companies are up 60% Their stock's up 113%. their stock's up 113% CapEx, and this goes to everything you see, is up 265%. capex and this goes to everything you see is up 265% It's a clear sign that the growth of AI with the hyperscalers. it's a clear sign that the growth of ai with the hyperscalers If you move to software as a service, they too, despite all the noise about the SaaS players, they're up 53% since that date. Revenue's up 61% with those aggregate software players. Profitability up 18%. Their stock's up 39%. The key metric that we use there is what we call current remaining performance obligations or CRPO, and that essentially is the backlog. That's up 71%. You can see that both of them, despite some of the noise in the market, are performing overall very well. Managed services is up slightly less than 1% since inception. Revenue's up 8%, profitability's up 4%, revenue per employee is up 8%, so think about automation. Stock, though, is down a third. If you move to software as a service, they too, despite all the noise about the SaaS players, they're up 53% since that date. if you move to software as a service they too despite all the noise about the saas players they're up 53% since that date Revenue's up 61% with those aggregate software players. revenue's up 61% with those aggregate software players Profitability up 18%. profitability up 18% Their stock's up 39%. their stock's up 39% The key metric that we use there is what we call current remaining performance obligations or CRPO, and that essentially is the backlog. the key metric that we use there is what we call current remaining performance obligations or crpo and that essentially is the backlog That's up 71%. that's up 71% You can see that both of them, despite some of the noise in the market, are performing overall very well. you can see that both of them despite some of the noise in the market are performing overall very well Managed services is up slightly less than 1% since inception. managed services is up slightly less than 1% since inception Revenue's up 8%, profitability's up 4%, revenue per employee is up 8%, so think about automation. revenue's up 8% profitability's up 4% revenue per employee is up 8% so think about automation Stock, though, is down a third. stock though is down a third What we see here is that revenue per employee is increasing despite the pressure on growth and margin, I think you should see that turn over the next 12 months in that segment. The feedback we've gotten is great. We're putting some structure around, I'll call the noise, because our ISG Index, we've been doing it for over 90 consecutive quarters. They love the fact that we are now creating this index and can put some structure around what the, you know, the noise is out in the marketplace. That's where we are on that, Marc. What we see here is that revenue per employee is increasing despite the pressure on growth and margin, I think you should see that turn over the next 12 months in that segment. what we see here is that revenue per employee is increasing despite the pressure on growth and margin i think you should see that turn over the next 12 months in that segment The feedback we've gotten is great. the feedback we've gotten is great We're putting some structure around, I'll call the noise, because our ISG Index, we've been doing it for over 90 consecutive quarters. we're putting some structure around i'll call the noise because our isg index we've been doing it for over 90 consecutive quarters They love the fact that we are now creating this index and can put some structure around what the, you know, the noise is out in the marketplace. they love the fact that we are now creating this index and can put some structure around what the you know the noise is out in the marketplace That's where we are on that, Marc. that's where we are on that marc

Speaker 4: It's very encouraging. Thank you very much. It's very encouraging. it's very encouraging Thank you very much. thank you very much

Speaker 5: Yep, thank you. Yep, thank you. yep thank you

Speaker 7: Your next question is from the line of Gowshi Sriharan with Singular Research. Please go ahead. Your next question is from the line of Gowshi Sriharan with Singular Research. your next question is from the line of gowshi sriharan with singular research Please go ahead. please go ahead

Speaker 2: Good morning, gentlemen. Can you hear me? Good morning, gentlemen. good morning gentlemen Can you hear me? can you hear me

Speaker 5: Yes, good morning, Gowshi. Yes, good morning, Gowshi. yes good morning gowshi

Speaker 2: Good. Thank you. I wasn't sure, this $17 million governance contract, did you, can you give us a sense of the economics? Is that a fixed annual fee over that eight-year contract or what does the margin profile look like? Good. good Thank you. thank you I wasn't sure, this $17 million governance contract, did you, can you give us a sense of the economics? i wasn't sure this $17 million governance contract did you can you give us a sense of the economics Is that a fixed annual fee over that eight-year contract or what does the margin profile look like? is that a fixed annual fee over that eight-year contract or what does the margin profile look like

Speaker 6: Gowshi, it's Michael. Gowshi, it's Michael. gowshi it's michael

Speaker 2: Yeah. Yeah. yeah

Speaker 6: Sorry. Sorry. sorry

Speaker 2: Go ahead. Go ahead. go ahead

Speaker 6: I couldn't hear if you had a follow-on to that, but it's Michael. In contracts like that, specifically, there's really two components. The first starts with a, you know, a I'll call it an implementation, as you're getting everything put in place and ready for the ongoing contract. It's a fixed fee contract thereafter. That's how those are typically structured for us. I couldn't hear if you had a follow-on to that, but it's Michael. i couldn't hear if you had a follow-on to that but it's michael In contracts like that, specifically, there's really two components. in contracts like that specifically there's really two components The first starts with a, you know, a I'll call it an implementation, as you're getting everything put in place and ready for the ongoing contract. the first starts with a you know a i'll call it an implementation as you're getting everything put in place and ready for the ongoing contract It's a fixed fee contract thereafter. it's a fixed fee contract thereafter That's how those are typically structured for us. that's how those are typically structured for us

Speaker 2: Okay. At what point of the year does it kind of start contributing meaningfully to the revenue line? Okay. okay At what point of the year does it kind of start contributing meaningfully to the revenue line? at what point of the year does it kind of start contributing meaningfully to the revenue line

Speaker 5: We, this is Mike. Think about it as roughly $2 million a year. Think about it roughly that way. That should start right toward the tail end of Q2, and we should start to begin to see that, you know, annualized, if you will, starting in Q3. We, this is Mike. we this is mike Think about it as roughly $2 million a year. think about it as roughly $2 million a year Think about it roughly that way. think about it roughly that way That should start right toward the tail end of Q2, and we should start to begin to see that, you know, annualized, if you will, starting in Q3. that should start right toward the tail end of q2 and we should start to begin to see that you know annualized if you will starting in q3

Speaker 2: Gotcha. Right. Awesome. Gotcha. gotcha Right. right Awesome . awesome

Speaker 5: Okay. Thank you, Gowshi. Okay. okay Thank you, Gowshi. thank you gowshi

Speaker 7: I'm showing no further questions. I'll turn the call back to Mike Connors for closing remarks. I'm showing no further questions. i'm showing no further questions I'll turn the call back to Mike Connors for closing remarks. i'll turn the call back to mike connors for closing remarks

Speaker 5: Great. Thank you. Look, in closing, let me thank all of our professionals worldwide for their continuing progress and for their collaboration and unwavering dedication to our clients in driving our long-term success. We had the honor of celebrating this week ringing the closing bell at Nasdaq that represented our twentieth anniversary. It's our people that have a passion for delivering the best advice and support to our clients as they continue on their AI-powered transformations, and I could not be prouder of them. Thanks to all of you on the call for your continued support and confidence in our firm, and have a great day. Great. great Thank you. thank you Look, in closing, let me thank all of our professionals worldwide for their continuing progress and for their collaboration and unwavering dedication to our clients in driving our long-term success. look in closing let me thank all of our professionals worldwide for their continuing progress and for their collaboration and unwavering dedication to our clients in driving our long-term success We had the honor of celebrating this week ringing the closing bell at Nasdaq that represented our twentieth anniversary. we had the honor of celebrating this week ringing the closing bell at nasdaq that represented our twentieth anniversary It's our people that have a passion for delivering the best advice and support to our clients as they continue on their AI-powered transformations, and I could not be prouder of them. it's our people that have a passion for delivering the best advice and support to our clients as they continue on their ai-powered transformations and i could not be prouder of them Thanks to all of you on the call for your continued support and confidence in our firm, and have a great day. thanks to all of you on the call for your continued support and confidence in our firm and have a great day

Speaker 7: This concludes today's conference call. You may disconnect at any time. Thank you again for joining us. This concludes today's conference call. this concludes today's conference call You may disconnect at any time. you may disconnect at any time Thank you again for joining us. thank you again for joining us