BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai 400 001

Scrip Code: 540691 Scrip ID: ABCAPITAL

5 February 2021 The National Stock Exchange of India Ltd Exchange Plaza, 5th Floor, Plot. C/1, G-Block, Bandra-Kurla Complex, Bandra (East), Mumbai 400 051 Symbol: ABCAPITAL

Dear Sir/Madam,

Re: Investor presentation and Press Release

Sub: Presentation and Press Release on Unaudited Financial Results for the quarter ended 31 December 2020

Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find attached a presentation and press release on the Unaudited Financial Results of the Company for the quarter ended 31 December 2020 which will be presented to our investors and also posted on our website.

The above is for your information and records.

Thanking you,

Yours sincerely,

For Aditya Birla Capital Limited

SAILESH KUMAR DAGA Digitally signed by SAILESH KUMAR DAGA Date: 2021.02.05 16:39:00 +05'30'

Sailesh Daga Company Secretary Encl: As above Cc:

Luxembourg Stock Exchange

Market & Surveillance Dept., P.O. Box 165, L-2011 Luxembourg, Grand Duchy of Luxembourg

Citi Bank N.A. Custodial Services

FIFC, 11th Floor, C-54 & 55, G Block Bandra Kurla Complex Bandra (East), Mumbai 400 051

Listing Agent

Banque Internationale à Luxembourg SA 69 route d'Esch L - 2953 Luxembourg Grand Duchy of Luxembourg

Citi Bank N.A. Depositary Receipt Services 388 Greenwich Street 14th Floor, New York, NY 10013

Registered Office Indian Rayon Compound, Veraval- 362 266, Gujarat +91 28762 45711 CIN L67120GJ2007PLC058890

Investor Presentation

FINANCIAL RESULTS: Q3 FY21

MUMBAI 5 th February 2021

A Leading Financial Services Conglomerate

Table of contents

Figures in Rs Crore

1 Overview	Pg. 3-11
2 Business-wise Performance	Pg. 12-61
3 Other Updates	Pg. 62-68

NOTE 1: The financials of Aditya Birla Capital Ltd are consolidated financials prepared based on Ind AS unless otherwise specified NOTE 2: The financial figures in this presentation have been rounded off to the nearest Rs 1 Crore

Q3 FY21 | Key Highlights

Figures in Rs Crore

Strong growth in business leading to highest ever quarterly profit; Consol. ABCL Revenue ↑ 16% y-o-y to 5,346 Crore and PAT ↑ 15% y-o-y to Rs 289 Crore

Gross disbursement in lending businesses (incl. Housing) at ~Rs 5,100 Crore; ↑18% y-o-y with focus on target segments

NBFC NIM expanded to 5.24% (↑ 18 bps y-o-y); PAT at Rs 193 Crore; up ↑ 6% q-o-q and close to previous year levels

✓

HFC NIM expanded to 3.68% (↑ 81 bps y-o-y); PPOP ↑ 60% y-o-y; PAT ↑ 38% y-o-y

AMC Domestic AAUM ↑ 7% q-o-q, Equity AAUM ↑ 6% q-o-q; Growth aided by strong revival in retail, SIP and B-30 during the quarter

Strong improvement in AMC profitability; Q3 FY21 PBT/ Domestic AAUM: 30 bps (PY: 28 bps)

Life Insurance 9M FY21 Individual FYP ↑ 6% y-o-y; Significantly ahead of Pvt. players (↓ 6% y-o-y); Group NBP ↑ 50% y-o-y ahead of Pvt. Players (↑ 15% y-o-y)

Fastest growing Health Insurance player; 9M FY21 GWP ↑ 57% y-o-y to ~Rs 859 Crore; Retail mix at 74% and Combined Ratio at 126% (PY: 142%)

Other financial services business PBT ↑ 2.8x y-o-y to Rs 36 Crore; Growth aided by general insurance broking, ARC and Stock & Securities businesses

ABC adjudged one of the 'Top 25 Innovative Companies' in India at CII Industrial innovation Awards 2020; Digital journey to improve customer experience and processes ongoing

Consolidated Financials

14,645 4,879 5,346 Q3 FY20 Q2 FY21 Q3 FY21 ↑16% Y-o-Y | 10% Q-o-Q ↑13% Y-o-Y

euneveR
	Q3 FY20	Q2 FY21	Q3 FY21		9M FY20	9M FY21
		↑ 15% Y-o-Y ↑ 9% Q-o-Q			↓ 3% Y-o-Y
xaTreAfttfiorP	250	264	289		776	751
	Q3 FY20	Q2 FY21	Q3 FY21		9M FY20	9M FY21
2	Aditya Birla Capital Limited				Includes ABCL standalone (ex-interest and brand expenses), Online Personal Finance, Private Equity, ARC, ABMM and other businesses4 Excluding Aditya Birla Health Insurance operating expenses given the business is scaling up and on path to break-even

			Figures in Rs Crore
Businesses	Q2 FY21	Q3 FY20	Q3 FY21
NBFC	181	203	193
Asset Management	125	130	147
Life Insurance	23	27	26
Housing	36	27	38
General Insurance Broking	13	5	14
Stock & Securities Broking	4	3	4
ARC	7	5	9
Profitable Businesses PAT	390	401	431
Health Insurance	(66)	(53)	(51)
Less: Interest Cost	(0)	(14)	(0)
Less: Brand & Marketing	(2)	(9)	(3)
Less: Others2/ Eliminations	(9)	(21)	(23)
Less: Minority Interest	(49)	(54)	(66)
Consolidated PAT3	264	250	289

Aditya Birla Capital Limited

4 1 Consolidated segment revenue ; for Ind AS statutory reporting purpose Asset management and wellness business are not consolidated and included under equity accounting

3Aditya Birla Sun Life AMC Ltd and Aditya Birla Wellness Pvt Ltd consolidated based on equity accounting under Ind AS, however considered as a part of segmental performance to show holistic financial performance

Strong rebound delivers highest ever quarterly profits

Figures in Rs Crore

ABCL Quarterly Consolidated PAT

ABCL Quarterly Consolidated PAT YoY %

Delivering superior performance through portfolio diversification

Figures in Rs Crore

32% 11% 21% YoY: FY18-19 YoY: FY19-20 2Y CAGR: FY18-20 ABCL Consol 12% 6% 9% YoY: FY18-19 YoY: FY19-20 2Y CAGR: FY18-20 Industry Aggregate (Average) 17% 10% -8% 18% NBFCs HFCs AMCs LIs 2Y CAGR: FY18-20 (Peergroup Median) Revenue Growth % 26% -7% 8% YoY: FY18-19 YoY: FY19-20 2Y CAGR: FY18-20 ABCL Consol 17% -21% -7% YoY: FY18-19 YoY: FY19-20 2Y CAGR: FY18-20 Industry Aggregate (Average) 4% -19% -8% -7% NBFCs HFCs AMCs LIs 2Y CAGR: FY18-20 (Peergroup Median) PBT Growth % Peers 12 large/mid sized Private NBFCs 7 large/ mid sized HFCs 3 Listed AMCs 8 Life Insurers

Review period considered from FY18 due to transition to IndAS Accounting Standard from erstwhile IGAAP

Aditya Birla Capital Limited

Copyright Content / 2016

NBFC Peers include: Bajaj Finance, Shriram Transport, L&T Finance, Mahindra Finance, HDB Financial Services, Cholamandalam, Shriram City Union Finance, Fullerton Financial Services, IIFL Finance, Tata Capital, Sundaram Finance, Magma Fincorp HFC Peers include: HDFC Ltd, Indiabulls Housing, LIC housing, PNB Housing, CanFin Homes, L&T Housing Finance, GIC Housing AMC Listed Peers include: HDFC MF, Nippon MF and UTI AMC Life Insurance Peers Inlcude: SBI Life, ICICI Prudential Life, HDFC Life, Max Life, Kotak Life, Bajaj Life, Tata AIA and PNB MetLife

A strong track record in building scale, retailisation & profitability

Figures in Rs Crore

F I N A N C I N G
	FY17	9M FY21	Key Achievements
4Total Lending Book	38,839	57,522	➢Rebalanced portfolio with
Retail + SME (incl. HFC) %	41%	60%	focus on granularization asper stated strategy
NBFC: PPOP%	3.3%	3.6%	➢Scaling up retail and SME➢Scaling up affordable housing
HFC: PPOP%	(0.1)%	2.6%	➢Maintained one of industrylowest cost of funds through
4Lending Net Worth	5,558	10,062	cycles with AAA rating

Aditya Birla Capital Limited

Copyright Content / 2016

1 for Life Insurance and Health Insurance businesses 2For FY20 3 As per H1 basis 4

3 Year aspiration and key levers

Figures in Rs Crore

Business	Growthaspiration & profitability levers	Current (9MFY21)	FY24 Target (3Y)
NBFC	▪Overall Loan book 3Y CAGR ~15 -17%; Retail + SME mix targeted at ~65% by FY24▪125 additional lean branches in Tier II/III locations in 12 –18 months▪NIMs to increase to 6.25%+; CIR to reduce by 200 bps	RoA: 1.5%RoE: 8.6%	RoA: 2.5 –2.7%RoE: 16 –17%
Housing Finance	▪Overall Loan book 3Y CAGR ~18 -20%; Affordable mix to improve to ~65% by FY24▪Build higher yielding informal segment and increase branch footprint▪NIMs to improve by ~50 bps;CIR to reduce to <30%	RoA: 1.12%RoE: 9.9%	RoA: 1.5 –1.6%RoE: 14 –15%
Asset Management	▪Continue to grow with 3Y Overall AUM CAGR: ~12 -15%▪Equity AAUM mix expected to improve from 34% to 40%in 3 years▪Execute alternate asset strategy	RoE: ~33%PBT YoY ~12%	RoE: 35 –40%PBT CAGR ~15%
Life Insurance	▪Ind FYP 3Y CAGR of ~15-18%; Continue to grow renewals at 3Y CAGR of ~16-17%▪Improvement in protection mix to 12-15% by FY24;▪Opex/ Premium to reduce by ~150 bps to 12.5% in 3 years	Net VNB: 5.9%FY21E ~10%	Net VNB: 16-17%
Health Insurance	▪Continue to grow faster than industry; GWP in Rs 1,800 –2,000 Crore range byFY22▪Estimated exit combined ratio for Q4 FY21 < 110%; Target breakeven by Q4 FY22	GWP: ~ Rs 859 Cr	GWP: ~ Rs 3,200 -3,500 Cr

Key focus areas

Figures in Rs Crore

Focused approach on Upsell and Cross-sell

Figures in Rs Crore

ABC currently has over 20 million active customers

Initiatives to scale up revenue potential by enhancing product per customer

Upsell Opportunity

Increasing Product per customer (PPC) within businesses from current levels:

Business	Product Per Customer
Asset Management	1.57
Life Insurance	1.54
NBFC	1.98
Housing Finance	1.93
Health Insurance	1.37

Cross Business Opportunity Leveraging Analytics

Increase product per customer by cross selling more across lines of business:

• a. From current level where about 1.8M customers have PPC >2, &
• b. 0.2M customers have products of more than one line of business

Accessing ecosystems outside existing customer base:

• a. Leveraging analytics and digital customer journeys to cross sell products to these customers
• b. Designing pilots that will generate learnings for us to scale this up in the next year

Leveraging Digital, Data & Analytics

Figures in Rs Crore

	drawor	Leveraging technology to grow revenues,improve customer experience, optimize costsand build scalable processes
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	oigygoolnhc	Several use cases across businesses drivingdigital adoption up significantly
	eg tn
	giaerveor l	Partner with Fintechsthrough a structuredprogram to leverage expertise in specificareas
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Content / 201Copyright	ArsucoF	Partner with Fintechsto drive customeracquisition across lending, insurance andasset management businesses
	Aditya Birla Capital Limited

Aditya Birla Finance Limited

NBFC Business

Performance Summary | NBFC | Aditya Birla Finance

2

6

Retail and SME disbursements above Pre COVID level

• ➢ Gross Disbursal ~Rs 4,282 Crores (↑ 20% y-o-y) of which 55% in Retail and SME target segments (Higher than pre-CoVID disbursement levels)
• ➢ Loan book at Rs. 45,650 Crore (PQ: 45,475 Crore); Retail + SME ↑ 2% q-o-q
• ➢ 34 new branches opened in Q3 in semi-urban locations**; Total branches at 91**

3 Improving margins & Core Profitability

• ➢ Portfolio yield at 11.45% and new disbursement RoI at 12.63% for Q3 FY21
• ➢ Q3 NIM at 5.24% (↑ 18 bps y-o-y); Normalised NIM at 5.60% (↑ 50 bps y-o-y); Normalised Net Interest Income grew by 5% y-o-y
• ➢ PPOP % at 3.65% (↑ 8 bps y-o-y) at Rs. 419 Crore

1

➢ PBT at Rs. 261 Crore; Profitability back at near pre-CoVID levels

5 Liquidity and Balance Sheet Resilience

• ➢ Strong funding access and amongst best cost of borrowing in industry; demonstrated over last 2 years of economic cycles
• ➢ Optimised borrowing cost (CoB ↓ 17 bps q-o-q |↓ 64 bps y-o-y)
• ➢ Raised LT borrowing of ~Rs 3,146 Crore in 9M FY21
• ➢ Comfortable capital adequacy with CRAR at ~23.2%

Continue to Focus on granular portfolio mix

• ➢ Focused approach towards reducing ATS; Overall ATS ~Rs 24 lacs (↓ 18% y-o-y)
• ➢ Portfolio rebalancing in line with stated strategy:
  • ➢ Mid/ Large Corp Structured Finance: ↓ 59% y-o-y and CF: ↓ 16% y-o-y
  • ➢ Retail Personal Loans: ↑ 19% y-o-y | Business Loans: ↑ 3% y-o-y
  • ➢ SME Term Loans: ↑ 6% y-o-y

4 Improvement in Quality of Book & Collections

• ➢ Resolved ~Rs 550 Crores of Stage 3 in Q3; GS3 at 1.78% and NS3 at 1.12%1
• ➢ Maintaining provision cover across stages:
  • ➢ Stage 1: 0.63 % (↑ 2x y-o-y) | Stage 2: 7.09 % (↑ 1.4x y-o-y)
  • ➢ Stage 3: 38.5 % (Q4 FY20: 33.0%) | Security cover: 1.5x (post provision)
• ➢ Collection efficiency at 96.4% in Dec'20%; Trending towards pre-CoVID levels
• ➢ Restructured 1.5% of Loan Book in Q3 FY21; 85% from Stage 1

Digital Adoption

• ➢ 84% customers onboarded digitally in Q3 FY21
• ➢ 100% salaried Personal Loans sourced, underwritten and disbursed digitally
• ➢ Video KYC enabled digital customer journeys deployed
• ➢ Chatbot & WhatsApp channel seen significant uplift during lockdown with ~1.8+ lakhs monthly customer-initiated interactions

Strong revival in disbursements with focus on retailisation

Figures in Rs Crore

Aditya Birla Capital Limited

Copyright Content / 2016

Building granularity across segments

Continue to deliver strong core operating profits

Figures in Rs Crore

Maintained Opex levels despite investment in retail expansion

PPOP % ↑ 8 bps y-o-y | Bounces back near LY levels

Aditya Birla Capital Limited

Copyright Content / 2016

1 NIM including fee (net of DSA Expenses and Processing Cost) 2 Calculated basis % of average Loan Book

CoF2% 7.07% 6.51%

3 DSA commission and Processing cost netted off against Total Revenue, accordingly previous quarter financials are reinstated; Processing costs netted off against revenue in current year

Margin improvement to continue to drive ROA

book mix increases

Operating cost comparable and expected to stabilise at 30% levels after retail footprint is scaled up

Figures in Rs Crore

RoA impacted by elevated credit costs mainly in large corporate segment; Expected to normalise as resolutions take place

Quality of book

Figures in Rs Crore

Stage 1 & 2 PCR from 0.70% (Q4 FY20) → 1.04% (Q3 FY21) | Stage 3 PCR from 33.0% (Q4 FY20) → 38.5% (Q3 FY21) | ~Rs 550 Crore resolutions in Q3

Q4 FY20				Q1 FY21			Q2 FY21			Q3 FY21
Figures in Rs Crores	Stage 1 & 2		Stage 3	Stage 1 & 2		Stage 3		Stage 1 & 2		Stage 3		Stage 1 & 2	Stage 3
Loan Book	45,360		1,697	44,284	1,6551,57643,899								44,246	1,404
% Loan Book (Gross)	96.39%	IL&FS	Ex-IL&FS		IL&FS	Ex-IL&FS		96.53%	IL&FS	Ex-IL&FS		96.92%	IL&FS	Ex-IL&FS
		0.47%	3.15%	96.40%	0.48%	3.13%			0.48%	2.98%			0.48%	2.59%
ECL Provision	316		566	386	638			425	702			457	541
Provision Coverage	0.70%		33.0%	0.87%	38.60%					0.97%	44.55%1			1.03%	38.54%
% Loan Book (Net)			2.40%			2.21%				1.92%			1.89%

Stage 3	Resolutions and Restructuring	Provisioning	Credit Cost
▪GNPA: 1.78% and NNPA: 1.12%,basedon Hon'ble Supreme Court'sinterim order of not classifyingcustomers as NPA after 31 Aug▪76% of incremental GS3 is fromthe moratbook	▪Resolutions in line with guidance;Resolved ~Rs 550 crores of Stage 3cases in Q3 FY21▪Restructured 1.5% of overall loanbook in Q3 FY21; 85% in Stage 1	▪Incremental provisioning of Rs 36Crores in Q3 FY21 on loan bookunder Stage 1 & 2▪Additionally, CoVID-19 provisionof Rs 139 Crore (30 bps of LoanBook) still available	▪Credit cost % of AAUM at 1.38%(PQ: 1.67% PY: 1.29%)▪Credit cost for H2 FY21 expected tobe in ~1.25% range, depending oneconomic conditions

Aditya Birla Capital Limited

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Adequate provisioning and security cover across segments

Figures in Rs Crore

Security cover and Guarantee Programs

• ~80% of total loan book secured. Security Cover:
  • Overall Loan Book: Security value of Rs 78,870 Crore Vs. overall loan book of Rs 45,650 Crore (Net Security Cover1: 1.7x)
  • Net Stage 3 Book: Security value of Rs 1,322 Crore Vs. Net Stage 3 assets of Rs 863 Crore (Net Security Cover1: 1.5x)
• Additional 4% secured through CGTMSE guarantee scheme
  • 75% of Existing MSME Unsecured Loans are covered under credit guarantee with SIDBI (CGTMSE Program)

Customer Segment	Gross Stage 3	Provision	Net Stage 3	SecurityValue	Net SecurityCover1
SME	242	80	162	282	1.7x
Retail -Secured	75	19	55	104	1.9x
Retail -Unsecured	177	98	79	-	-
Large Corp (ex IL&FS)	690	272	418	749	1.8x
Large Corp (IL&FS)	220	72	148	187	1.3x
HNI & Others	-	-	-	-	-
Total Book	1,404	541	863	1,322	1.5x

Well matched ALM with adequate liquidity

Figures in Rs Crore

Raised LT borrowing of Rs 3,146 Crores in 9M FY21 Term Loans: Rs 1,900 Crore NCD: Rs 1,246 Crores

Optimised cost of borrowing despite increased spreads for NBFCs

Maintaining comfortable capital adequacy

Copyright Content / 2016

Q3FY21: CRAR at ~23.2% Diversified borrowing profile with LT Mix at 88%

Leveraging Digital, Data & Analytics

Figures in Rs Crore

Digital initiatives/ Assets deployed Business KPIs

Customer Onboarding

• ➢ Completely digital and paperless onboarding
• ➢ All Salaried Personal Loans business in Q2 FY21 sourced, underwritten and disbursed digitally
• ➢ Business loans and Retail LAP: Pan-India deployment of digital LOS in progress
• ➢ Leveraging OCR, Video KYC, Face ID, video PD + geotagging, e-sign and e-Contract features

Digital Payments and Collections

• ➢ ABFL payment hub and new channels such as UPI, Wallets, eNach etc. introduced for digital payments collections.
• ➢ Voice bot used for collection and moratorium calling in FY21

Top-up and cross-sell

• ➢ Policy rules digitally coded for auto-generating top up and cross sell offers
• ➢ Pre-approved and pre-qualified offers autogenerated monthly from Bureau refresh
• ➢ CRM workflows deployed for smooth transitioning of leads
• ➢ Customer connectivity improved to avg 78 % since inception

Customer Self-Service

• ➢ Chatbot & WhatsApp channel seen significant uplift in Q3, self serve up from 52% to 66%
• ➢ Significant increase in Email BOT Auto response from 50% to 64%
• ➢ WhatsApp channel interactions up 5x to 74k/month; 4-5 new services added
• ➢ Omni Channel being leveraged to propose Service to Sales Top up offer

Key Financials – Aditya Birla Finance Limited

Figures in Rs Crore

FY 20-21	FY 19-20	FY 20-21

Quarter 2		Quarter 3		Nine	Months
FY 20-21(CY)	FY 19-20(PY)	FY 20-21(CY)	Key Performance Parameters	FY 19-20(PY)	FY 20-21(CY)
45,475	47,933	45,650	Lending book	47,933	45,650
11.83%	12.13%	11.45%	Average yield (Incl. Fee Income)	12.30%	11.64%
6.51%	7.07%	6.21%	Interest cost / Avg. Lending book	7.15%	6.51%
5.32%	5.06%	5.24%	Net Interest Margin (Incl. Fee Income)	5.15%	5.13%
632	617	615	Net Interest Income (Incl. Fee Income)	1,927	1,813
194	190	196	Opex	551	563
1.66%	1.58%	1.71%	Opex / Avg. Lending book	1.50%	1.63%
30.7%	30.7%	31.9%	Cost Income Ratio	28.6%	31.1%
194	155	159	Credit Provisioning	386	557
1.67%	1.29%	1.38%	Credit Provisioning/ Avg. Lending book	1.05%	1.60%
244	272	261	Profit before tax	990	693
181	203	193	Profit after tax	684	515
8,380	8,089	8,581	Net worth	8,089	8,581
1.6%	1.7%	1.7%	Return on Assets %	1.9%	1.5%
9.1%	10.7%	9.5%	Return on Equity %	12.4%	8.6%

Aditya Birla Capital Limited

Note 1: DSA commission netted off against Total Revenue, accordingly previous period financials are reinstated; NIM including fee (net of DSA Expenses); Processing costs netted off against revenue in current year Note 2: Aditya Birla MyUniverse demerged transaction business into ABFL's wealth business w.e.f. 1st January 2020; Prior period accounts not restated.

Aditya Birla Housing Finance Limited

Housing Finance Business

Performance Summary | Housing Finance | AB Housing Finance

➢ Strong rebound in gross disbursement at Rs.815 Crore (↑19% q-o-q ; ↑5% y-o-y) ➢ Focus on granular business continues with 48% disbursement in affordable segment in Q3 FY21 (PY: 33%); Affordable book Mix at 24% (PY:17%) ➢ Expanding into 30 new locations (Tier 3-4) in Q4 and augmenting front line capability Strong disbursements revival in target segment ➢ Focused approach to build granular higher-yielding business: ➢ HL ATS at Rs 27 Lacs ↓ 18% y-o-y ➢ Construction Finance ↓ 19% y-o-y to 4% of loan book ➢ Focus on growing informal segment (assessed income category) within Affordable Segment Increasing retail granularity and focus on affordable segment ➢ NIM expanded to 3.68% (↑ 4 bps q-o-q | ↑ 81 bps y-o-y) ➢ Cost income ratio at 35.7% (↓ 6% q-o-q | ↓ 12% y-o-y) ➢ Pre-provision operating profit at Rs 78 Crore (↑ 60% y-o-y) ➢ PAT at Rs 38 Crore; Grew by 38% y-o-y Improving margins & Core Profitability ➢ Strong collection efficiency at 96.3% in Dec'20 ➢ GNPA and NNPA at 1.14% and 0.75% respectively1 ➢ Enhanced provision cover over Dec'19 (LY). PCR by stages: ➢ Stage 1: 0.47% (↑ 1.6x y-o-y) | Stage 2: 7.86% (↑ 3x y-o-y) ➢ Stage 3: 33.5% (PY: 32%) ➢ Restructured Rs 375 Crores in Q3 FY21 (3.2% of Loan Book | 75% in Stage 1) Quality of Book & Collections revival ➢ 86% of all files sourced digitally in Q3 FY21 ➢ Onboarded 38% of our total customers through ABC One ID portal ➢ WhatsApp gone Live on 29 Service Requests; Adoption level is 95% Digital Adoption ➢ Dynamic treasury management helped optimise borrowing cost despite increased spreads for HFCs and surplus liquidity: CoB ↓ 77 bps y-o-y |↓ 28 bps q-o-q ➢ Raised LT borrowing of Rs 1,550 Crore in YTD FY21 ➢ Comfortable capital adequacy with CRAR at ~19.4% Liquidity and Balance Sheet Resilience 1 2 3 4 5 6

Recovery in disbursement with growth in focused segments

Figures in Rs Crore

Sourcing strategy

Figures in Rs Crore

Balanced distribution strategy

Tapping growth in smaller cities

Increase in core profits driven by margins and control on cost

Optimised borrowing cost in a volatile interest rate environment

Aditya Birla Capital Limited

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Cost of Borrowing

1

Pre-provision operating profit (PPOP) ↑ 60% Y-o-Y

1 NIM including fee (net of DSA Expenses) 2 % computed based on average Loan Book 3 DSA commission netted off against Total Revenue, accordingly previous period financials are reinstated

Scale to drive improving ROA

Figures in Rs Crore

Yield Net accounting adjustment (One-offs & yield loss on NPA A/Cs) NIM Q3 FY21 10.30% 10.47% Reported Normalised 3.68% 3.85% Reported Normalised

16% 17% 16% 13% 71% 61% 46% 36% FY18 FY19 FY20 Q3 FY21

Net Margins expanded over time as we increase affordable share of the book

CIR expected to normalise as platform scales compared with the vintage and scale of peers with Avg. AUM > Rs 50k+ Cr

RoAs to increase as business scales up and CIR reduces

Aditya Birla Capital Limited

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15 HFC Peergroup includes: HDFC Ltd, PNB Housing, Can Fin Homes, L&T Housing, LIC Housing

CIR

Quality of book

Figures in Rs Crore

Stage 1 & 2 PCR from 0.47% (Q4 FY20) → 0.74% (Q3 FY21) | Stage 3 PCR from 32% (Q4 FY20) → 34% (Q3 FY21)

		Q4 FY20	Q1 FY21		Q2 FY21		Q3 FY21
Figures in Rs Crores	Stage 1 & 2	Stage 3	Stage 1 & 2	Stage 3	Stage 1 & 2	Stage 3	Stage 1 & 2	Stage 3
Loan Book	11,955	147	11,989	146	11,967	150	11,648	224
% of Loan Book (Gross)	98.79%	1.21%	98.80%	1.20%	98.76%	1.24%	98.11%	1.89%1
ECL Provision (incl. CoVID)	56	47	70	47	79	55	87	75
Provision Coverage	0.47%	32%	0.58%	32%	0.66%	37%	0.74%	34%
% of Loan Book (Net)		0.82%		0.81%		0.78%		1.26%

Credit Cost	Affordable Loan Book	Construction Finance	Other Updates
▪Overall CoVID-19 provision: Rs 30Crore (32 bps of Loan Book)▪Security value of Rs 294 Croreagainst Net Stage 3 assets of Rs 149Crore (1.97x security cover)	▪ATS ~ Rs 16 Lacs▪31% of Affordable Home Loansportfolio backed by IMGC and46% eligible for PMAY subsidy	▪ATS on exposure: Rs 20 Crore ATS on outstanding: Rs 8 Crore▪~83% exposure to Bangalore,MMR, Pune, Surat, Hyderabadand NCR	▪Collection Efficiency at 96.3% inDec'20▪Restructured Rs 375Crores of loanbook during Q3 FY21▪3.2% of Loan Book▪75% in Stage 1

Aditya Birla Capital Limited

1Based on Hon'ble Supreme Court's interim order of not classifying customers as NPA after 31 Aug, GNPA and NNPA stood at 1.14% & 0.75% respectively

Well matched ALM with adequate liquidity

Figures in Rs Crore

543%	349%	339%	222%	22%	(24%)	0%

Raised LT borrowings of Rs 1,550 Crore in YTD FY21

(Term Loan: Rs 1,100 Crore, NCD: Rs 450 Crore)

Maintaining comfortable capital adequacy Q3 FY21: CRAR at ~19.4% (Regulatory requirement: 14%)

Leveraging Digital, Data & Analytics

Figures in Rs Crore

Customer Onboarding

• ➢ Mobile App for Digital onboarding of customers leveraging e-Aadhaar, facial recognition, bureau integration, ITR & GST database integration.
• ➢ Processing time reduction with better credit decisioning capability through:
  • ➢ Instant eligibility through in-built calculator
  • ➢ API assessment of financial eligibility
  • ➢ Video PD with geo-tagging option

Digital Collections

• ➢ Voice Bot for collections and moratorium calling 69% Promise to Pay
• ➢ Leveraging Collections App for Digital payment
• ➢ Deployed 2-way switch calling platform enabling In-House Collections for Sales Teams during WFH on moratorium & overdues collections follow-up

Digital Payments

• ➢ Use of Paytm, Bill desk & Virtual Accounts for payment has enabled faster reconciliation & real time account update.
• ➢ Part payment automation using RPA has reduced Overall TAT by 75%

Digital Servicing

• ➢ WhatsApp: Live on 29 Service Requests | 24 are STP | Adoption level is 95%.
• ➢ E-Bot efficiency increased from 84% to 90%
• ➢ Cust portal: Live on 62 service requests catering to 60% of overall service requests

Value accretive growth

Key Financials – Aditya Birla Housing Finance Limited

Figures in Rs Crore

Quarter 2	Quarter 3				Nine Months
FY 20-21(CY)	FY 19-20(PY)	FY 20-21(CY)	KeyPerformance Parameters	FY 19-20(PY)	FY 20-21(CY)
12,117	12,190	11,872	Lending book	12,190	11,872
10.25%	10.35%	10.30%	Average yield	10.39%	10.30%
6.97%	7.51%	6.67%	Net Interest cost / Avg. Loan book	7.52%	6.94%
3.33%	2.87%	3.68%	NIM*	2.92%	3.42%
108	94	122	Net Interest Income	281	325
44	45	44	Opex	129	131
1.45%	1.47%	1.45%	Opex/ Avg. Loan Book	1.44%	1.45%
41.2%	47.8%	35.7%	Cost Income Ratio (%)	45.9%	40.5%
18	14	31	Credit Provisioning	42	64
0.58%	0.45%	1.01%	Credit Provisioning/ Avg. Loan Book	0.48%	0.71%
45	35	48	Profit Before Tax	109	129
36	27	38	Profit After Tax	82	101
1,442	1,270	1,481	Net worth	1,270	1,481

Aditya Birla Capital Limited

Note: DSA commission netted off against Total Revenue, accordingly previous period financials are reinstated; NIM including fee (net of DSA Expenses) 33

Aditya Birla Sun Life AMC Limited

Asset Management Business

Performance Summary | Asset Management | ABSL Asset Management Co

Rebound in AUM growth

Figures in Rs Crore

Average Assets under Management

Domestic AAUM: Overall ↑ 7% q-o-q | Equity ↑ 6% q-o-q

Closing Assets under Management

Domestic AUM: Overall ↑ 14% q-o-q | Equity ↑ 14% q-o-q

Copyright Content / 2016

Focus on retailisation

Figures in Rs Crore

Strong and sustained rebound in SIP

SIP AUM % of Equity AUM

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Strong performance vs. Listed peers

Large and diversified distribution network

Continue to grow IFA share in equity sourcing

Investor Education and Distributor development

• Conducted 710 digital investor education programs covering 69,000+ Investors
• Conducted 357 distributor development program covering 37,000+ channel partners
• Empanelled 1500+ new IFAs in 9M FY21
• Digital asset awareness campaign to assist advisors to use digital assets for transactions
• Conducted innovative campaigns and services with the objective of spreading awareness among investors and providing support to business partners

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Leveraging Digital, Data & Analytics

Positive Mission Happiness Scores

• ➢ NPS Scores improving every quarter for both types of Asset viz. IFA and Retail Customers
  • ➢ For Retail Customer , NWOM (Net Word of Mouth) moving positively consecutively for last 7 Quarters and it touched positive 33% in Q3 FY21 as compared to 23% in Q3 FY20
  • ➢ For IFAs NWoM (Net Word of Mouth) grew positive in Q3 FY21 compared to Q3 FY20

Key Metrics going Digital

• ➢ Digital Business contributed in Q3 FY21
  • ➢ New Customer addition: 75%
  • ➢ Digital Channel interactions: 90%
  • ➢ Digital Payments: 99%

Customer Self-Service

• ➢ Provision to digitally switch out from closed ended schemes getting matured in physical and non DEMAT folios.
• ➢ NRI investors can update International Mobile no's at the time of folio creation or if their contact no is missing in the folio as per KRA records

Customer Interaction

• ➢ Youtube Live Session Ab India Karega Invest and ESG NFO for Groww Channel
• ➢ Partner Training Session for MoneyMap and Assetplus (Power of SIP, Demystifying Debt)
• ➢ Nivesh Manhakumbh session with Paytm Money

Key Financials – Aditya Birla Sun Life AMC Limited

Figures in Rs Crore

Quarter 2	Quarter 3			Nine Months
FY 20-21(CY)	FY 19-20(PY)	FY 20-21(CY)	KeyPerformance Parameters	FY 19-20(PY)	FY 20-21(CY)
2,38,674	2,49,926	2,55,458	Domestic AAUM	2,52,573	2,36,241
82,179	92,238	87,516	Domestic Equity AAUM	91,084	80,724
8,315	9,690	8,452	Alternate and Offshore Equity AAUM	9,544	8,075
90,494	1,01,928	95,968	Total Equity	1,00,628	88,799
291	318	322	Revenue	957	874
127	145	128	Costs	433	386
164	173	194	Profit Before Tax	524	488
27 bps	28 bps	30 bps	Profit Before Tax (bps1)	28 bps	28 bps
125	130	147	Profit After Tax	395	370

Aditya Birla Sun Life Insurance Limited

Life Insurance Business

Performance Summary | Life Insurance | ABSL Insurance Co

Strong growth in business 1 2

• ➢ Individual FYP ↑ 6% y-o-y; market share ↑ 49 bps y-o-y in 9M FY21 (Private Players ↓ 6% y-o-y)
• ➢ Group NBP ↑ 50% y-o-y; market share ↑ 180 bps y-o-y in 9M FY21 (Private Players ↑ 15% y-o-y)
• ➢ YTD Dec'20 Renewal Premium ↑ 20% y-o-y; Digital Renewal Collection**1** up at 68% in Q3 FY'21 (Rs. 829 Crore of Individual Renewal Premium)

Improving Margins 3 4

• ➢ Q3 FY21 Gross VNB Margin at 38.7% | Maintained Gross VNB Margins at 36.4% (YTD Dec'20) despite falling interest rates
• ➢ YTD Dec'20 Net VNB Margins ↑ 80 bps y-o-y to 5.9% (Q3 FY21: 12.3%).
• ➢ Expect FY21 Net VNB Margin at ~10% given the current trend

5 Risk Management 6

• ➢ Intend to protect Policyholder's guaranteed benefits i.e. 100% of expected maturity and survival benefits even at low interest rate scenarios by using hedging instruments such as FRAs and others
• ➢ Covid-19 related claims are being actively monitored. Company has kept adequate reserves for the same over and above policy liability which will be reviewed every quarter.

Improvement on all quality vectors

• ➢ Continuous improvement in persistency over the years with 13th month persistency at 83.6% (↑ 200 bps y-o-y)
• ➢ Improved Opex to Premium Ratio to 14.0% for YTD Dec'20 (PY: 17.6%)
• ➢ YTD Dec'20 Surrender Ratio2 at 5.1% (PY: 9.7%)

Product Strategy Showing Results

• ➢ New products launched in current year contributed 25%+ of Q3 Individual FYP
• ➢ New Protection Plan launched with industry top features and attractive customer value proposition to gain more mindshare and traction in Protection segment
• ➢ Balanced Sourcing Mix through Proprietary and Partnership Channels, contribution of 42:58 respectively with controlled ULIPs

Leveraging Digital, Data and Analytics

• ➢ 94% Individual business sourced digitally in 9M FY21
• ➢ 79% Auto Pay will augment stronger renewal collections in future
• ➢ Pre-Approved Sum Assured: PASA contributed to 14% of 9M FY21 FYP with Q3 FY'21 contribution at 20% (Rs. 101 Crore of Individual FYP)
• ➢ "ZARA" renewal bot collection stands at ~Rs. 150 Crore since launch

Aditya Birla Capital Limited

1

Strong growth in New Business Premium

Figures in Rs Crore

Aditya Birla Capital Limited

Copyright Content / 2016

1 Individual FYP adjusted for 10% of single premium 2

Leveraging Digital, Data & Analytics

Figures in Rs Crore

Customer On-boarding

➢ Customer portal and distributor portal – live in

Customer Self-Service

➢ WhatsApp & Chatbot have seen significant rise in adoption with total customer-initiated interactions crossing 2.5 lakh per month

➢ 95% New business sourced digitally.

➢ Mobile first platform for distributors & customers under development.

o HDFC Bank adoption at 80% and

o Direct Channel adoption at 97%

➢ 95% services available online

Jan'20

➢ LMS adoption –

Pre-Purchase

• ➢ Sales Buddy (DIY Combo & Illustration/Story) with 8,126 unique users at beta release. Employee adoption across channels at 53%
• ➢ Generated 6,50,000 Leads through LMS
• ➢ 2 Click customer journey being introduced for Bank Channels
• ➢ PASA campaigns contributed 20% to the total business in Q3

Customer Retention/ Renewals

• ➢ YTD Dec'20, Digital collection at 66% with improvement of +12% y-o-y
• ➢ ZARA (renewal Bot) has collected ~Rs. 150 crs since Aug'20 showing 10% delta over traditional method (Contact centre)
• ➢ 79% Auto pay adoption at onboarding stage
• ➢ InstaVerify for customers with 43% adoption in Dec'20.

Aditya Birla Capital Limited

Copyright Content / 2016

Multi channel distribution strategy

Figures in Rs Crore

Protection

Traditional

ULIP

Focus on value accretive product mix

Improving quality of business

Aditya Birla Capital Limited

1 12month rolling block as per IRDAI 2 % figures in the chart denote Opex to Premium ratio

Delivering robust performance across parameters

Life Insurance Peers Inlcude: SBI Life, ICICI Prudential Life, HDFC Life, Max Life, Kotak Life, Bajaj Life, Tata AIA and PNB MetLife

Improvement in VNB Margins

Healthy Gross VNB margins despite falling interest rates

Net VNB better than PY given steady growth in topline and better expense management

Q3 FY21 Net VNB Margin at 12.3%

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Key Financials – Aditya Birla Sun Life Insurance Limited

Figures in Rs Crore

Quarter 2		Quarter 3	Figures in Rs Crore		Nine Months
FY 20-21(CY)	FY 19-20(PY)	FY 20-21(CY)	KeyPerformance Parameters	FY 19-20(PY)	FY 20-21(CY)
464	516	545	Individual First year Premium	1261	1336
620	579	682	Group First year Premium	1,258	1,891
1,210	1,133	1,372	Renewal Premium	2,794	3,355
2,294	2,228	2,599	Total Gross Premium	5,313	6,582
302	317	346	Opex(Excl. Commission)	934	924
13.2%	14.2%	13.3%	Opexto Premium(Excl. Commission)	17.6%	14.0%
18.3%	19.8%	18.4%	Opexto Premium(Incl. Commission)	23.4%	19.0%
42	34	36	Profit Before Tax	100	107
23	27	26	Profit After Tax	81	67

Aditya Birla Capital Limited

**1**PBT and PAT based on IndAS Financials Note: All KPIs above are based on IRDAI Reporting

Aditya Birla Health Insurance Limited

Health Insurance Business

Performance Summary | Health Insurance | AB Health Insurance Co

Fastest growing Health Insurer 1 2

• ➢ Fastest growing HI: 9M FY21 growth at 57% vs Industry: 12%, SAHI: 26%
• ➢ 9M FY21 Total GWP at Rs 859 Crore (LY: Rs 546 Crore ), Retail mix at 74% (PY: 71%)
• ➢ 9M FY21 Retail GWP at Rs 632 Crore; ↑ 1.6x of PY
• ➢ 9M FY21 Total Lives covered: 11.2 Mn (LY: 6.5 Mn.)

Unique and Differentiated health first Business Model 3 4

• ➢ Differentiated core offerings like incentivized wellness, etc. enabling market expansion | Holistic product offering catering to all segments, from Byte-sized products to Global health coverage products
• ➢ Health-data based Wellbeing Score leveraging health ecosystem- Scale-up → Live for 5 Lac + customers
• ➢ Business outcomes: 20% higher retention, 6% lower claims ratio

Leveraging Digital, Data & Analytics 5 6

• ➢ Digital acquisition & onboarding: Analytics led PASA Campaign & Cross-sell model | Increasing digital touchpoints in banks| Digital Issuance: 98% (PY: 93%) | Digital Renewals: 92% (PY: 78%)
• ➢ End-to-end omnichannel digital customer journey; Multi-lingual AI led Chatbot & WhatsApp self-servicing ↑ by 72% over LY

External Trends impacting Operating Environment

• ➢ ABHI continued to grow faster relative to industry despite a slower Q3. Q3 growth: Industry at 3% vs 17% till H1; SAHI at 21% vs 28% till H1
• ➢ Surge in COVID claims in Q3 and are being actively monitored
• ➢ Encouraging trends for Q4 with uptake of GWP from Dec'20 latter half

Scaled & Diversified Digitally Enabled Distribution

• ➢ Strong growth in Banca with 14,000+ branches enabling access to diversified customer segments | Banca mix: 66% of retail (PY: 64%)
• ➢ Agency growth at 56%+ with branch network spanning 100+ locations
• ➢ 38+ digital partners covering 3 Mn.+ lives through 50+ contextual byte-sized products

Strong Financial Management

• ➢ Strong financial management: Combined Ratio to 126% (PY: 142%)
• ➢ Focus on Expense Management, Cost efficiencies and Claims management
• ➢ Estimated exit combined ratio for Q4 FY21 below 110%; On track for break even by Q4 FY22 with exit combined ratio below 100%

Unique & Differentiated Health First Model: Core offerings .. 1/2

Diversified product suite with health first offerings enabling market expansion

Health data based hyper-personalized engagement …2/2

1Attributable to Retail Indemnity customers Sample Micro Segments

56

Scaled-up and diversified digitally enabled distribution network

Multi-channel & Digitally enabled distribution Diversified & scaled distribution and provider network Diversified and scaled network

➢ Agency: Scalable proprietary channel with 100+ branch locations | 38k+ agents | Leverage ABC synergy to expand agent base

Agency growth 56% YoY

➢ Bancassurance: 9 bank partners → 14,000+ branches | Large banks contributing to 100%+ YoY in Banca GWP

Banca mix: 66% of retail (PY: 64%)

➢ Leveraging Digital partnerships: 38+ partners covering 3 Mn.+ lives

50+ byte-size and contextual products

➢ Rural & MFI* Partners: 35+ partners covering 4 Mn.+ lives

➢ Dedicated ABG focused channels showing good results

Non-metro GWP Active Bank Branches Banca % of retail GWP In '000 64% 66% 9M FY20 9M FY21 8.0 10.5 9M FY20 9M FY21 60% 63% 9M FY20 9M FY21 9M FY20 9M FY21 Branch Locations 88 115 Agents 25,400+ 38,000+ Sales force 2,200+ 2,500+ Cities 1,250+ 2,500+ Hospitals 6,100+ 8,200+ Diversification Scale

57

Leveraging Digital, Data & Analytics in Health Insurance business

Leveraging Digital assets and end-to-end digitally enabled journeys

Prospecting

• ➢ #HealthBhiTaxBhi digital campaign; Expert tax sessions | Financial planning & cross-sell (8k+ leads)
• ➢ Analytics led PASA campaign & cross-sell model
• ➢ Sehat ki Nayi Aadat digital campaign: Activ Living Blog (10 lac+ views)

Engagement & Self-Service

➢ Voice-enabled welcome/ renewal call

• ➢ Claims Digitization | AI-led claims adjudication
• ➢ Multi-lingual AI Chat-bot & WhatsApp: 18+ services; WA* self-servicing 72% vs LY

On-boarding / Selling

• ➢ Digital advisor onboarding portal: 100% onboarding
• ➢ Segmented & personalized digital training: 18k+ advisors trained digitally
• ➢ Increasing digital touchpoints across banks: API Integrations; 4-click journey live

Retention/ Renewals

• ➢ Analytics led customer segmentation| Propensity based renewal calling
• ➢ Omni-channel click-thru renewal journey including upsell

Data & Analytics

Data enrichment & Analytics

• ➢ Data Governance & Management; Data augmentation & leveraging unstructured data
• ➢ CLTV: Segmentation, propensity model for customer retention & upsell | Personalized recommendation & cross-sell
• ➢ Real-time claims fraud detection engine | FWA model for COVID claims

Business KPIs

Business Outcomes

Retail GWP grew 64% y-o-y (Retail Mix at 74%)

Lives Covered (Mn)

Combined Ratio

Estimated exit combined ratio for Q4 FY21 below 110%

Combined Ratio trending as per plan

Aditya Birla Capital Limited

GWP is as per ABHI Financials

Delivering robust performance for a young business

Aditya Birla Capital Limited

GWP is as per ABHI Financials

Copyright Content / 2016

Basis public disclosure & internal estimates

60

Key Financials – Aditya Birla Health Insurance Limited

Quarter3		Figures in RsCrore	Nine Months
FY19-20	FY20-21	Key PerformanceParameters1	FY19-20	FY20-21
(PY)	(CY)		(PY)	(CY)
170	207	RetailPremium	385	632
60	102	GroupPremium	160	227
231	309	Gross WrittenPremium	546	859
212	287	Revenue	507	776
128%	124%	Combined Ratio	142%	126%
(53)	(51)	Profit BeforeTax	(188)	(176)

Aditya Birla Capital Limited

1 Financials for Aditya Birla Health Insurance include Aditya Birla Wellness Private Limited

Other Updates

Other Financial Services Businesses

Figures in Rs Crore

Quarter 3		Figures in Rs Crore		Nine Months
FY 19-20(PY)	FY 19-21(CY)	KeyPerformance ParametersOther Financial Services Businesses1	FY 19-20(PY)	FY 20-21(CY)
204	266	Aggregate Revenue	565	655
13	36	Aggregate Profit Before Tax	52	109
General InsuranceBrokingStock andSecurities Broking	•••••	Premium placement grew 21% y-o-y to Rs 1,371 CroreRevenue grew 25% y-o-y to Rs 185 Crore (PY: Rs 48 Crore)PBT grew 2.6x y-o-y to Rs 18 Crore (PY: Rs. 7 Crore)Revenue grew 24% y-o-y to Rs 49 Crore (PY: Rs 40 Crore)PBT grew 64% y-o-y to Rs 6 Crore
ARC	••	ARC AUM at ~Rs 2,350 CrorePBT grew by ~2x y-o-y to Rs 11.5 Crore (PY: Rs 5.4 Crore)

Aditya Birla Capital Limited

**1**Includes General Insurance Broking, Stock and Securities Broking, Private Equity ,Online Personal Finance and ARC business

Consolidated Profit & Loss

Figures in Rs Crore

Quarter 2		Quarter 3	Figures in Rs Crore	Nine Months
FY 20-21(CY)	FY 19-20(PY)	FY 20-21(CY)	Consolidated Profit & Loss	FY 19-20(PY)	FY 20-21(CY)
4,589	4,293	5,026	Revenue	11,866	13,643
296	276	326	Profit Before Tax (before share of profit/(loss) of JVs	951	857
64	66	75	Add: Share of Profit/(loss) of associate and JVs	201	188
360	342	401	Profit Before Tax	1,151	1,045
107	101	118	Less: Provision for taxation	411	323
(12)	(9)	(6)	Less: Minority Interest	(36)	(29)
264	250	289	Net Profit (after minority interest)	776	751

Advantages of the ABC platform

Awards and Accolades

Other noteworthy awards for Aditya Birla Capital and its subsidiaries in 2019 & 2020

'WhatsApp Enterprise Solutions for Business' won in the Innovation category, Qualtech2019	Thomson Reuters Lipper Awards –MENA Markets 2019 (across various fund categories)
ET BFSI Excellence Award 2019 for service and operational Excellence, 2019	Golden Peacock Award for Excellence in Corporate Governance 2019 -Institute of Directors, Delhi
Home Loans provider of the Year (Outlook Money Awards), 2019 –Gold (Affordable), Silver (Overall)	FICCI Insurance Industry Awards 2020 for Comprehensive Maternal & Child healthcare (CSR Programs)
Asset Triple A Treasury, Trade, Supply Chain and Risk Management Awards 2019	Health Insurance Products and Service Innovation at the Patient Experience Conclave & Awards 2019

Copyright Content / 2016

A financial services conglomerate meeting the life time needs of its customers

CIN: L67120GJ2007PLC058890 Regd. Office: Indian Rayon Compound, Veraval – 362 266, Gujarat Corporate Office: One Indiabulls Centre, Tower 1, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 Website: www.adityabirlacapital.com

Disclaimer

Figures in Rs Crore

The information contained in this presentation is provided by Aditya Birla Capital Limited ("ABCL or the Company"), formerly known as Aditya Birla Financial Services Limited, to you solely for your reference. Any reference herein to "the Company" shall mean Aditya Birla Capital Limited, together with its subsidiaries / joint ventures/affiliates. This document is being given solely for your information and for your use and may not be retained by you and neither this presentation nor any part thereof shall be (i) used or relied upon by any other party or for any other purpose; (ii) copied, photocopied, duplicated or otherwise reproduced in any form or by any means; or (iii) recirculated, redistributed, passed on, published in any media, website or otherwise disseminated, to any other person, in any form or manner, in part or as a whole, without the prior written consent of the Company. This presentation does not purport to be a complete description of the markets conditions or developments referred to in the material.

Although care has been taken to ensure that the information in this presentation is accurate, and that the opinions expressed are fair and reasonable, the information is subject to change without notice, its accuracy, fairness or completeness is not guaranteed and has not been independently verified and no express or implied warranty is made thereto. You must make your own assessment of the relevance, accuracy and adequacy of the information contained in this presentation and must make such independent investigation as you may consider necessary or appropriate for such purpose. Neither the Company nor any of its directors, officers, employees or affiliates nor any other person assume any responsibility or liability for, the accuracy or completeness of, or any errors or omissions in, any information or opinions contained herein, and none of them accept any liability (in negligence, or otherwise) whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection therewith. Any unauthorised use, disclosure or public dissemination of information contained herein is prohibited. The distribution of this presentation in certain jurisdictions may be restricted by law. Accordingly, any persons in possession of the aforesaid should inform themselves about and observe such restrictions. Any failure to comply with these restrictions may constitute a violation of applicable securities laws.

The statements contained in this document speak only as at the date as of which they are made and it, should be understood that subsequent developments may affect the information contained herein. The Company expressly disclaims any obligation or undertaking to supplement, amend or disseminate any updates or revisions to any statements contained herein to reflect any change in events, conditions or circumstances on which any such statements are based. By preparing this presentation, neither the Company nor its management undertakes any obligation to provide the recipient with access to any additional information or to update this presentation or any additional information or to correct any inaccuracies in any such information which may become apparent. This document is for informational purposes and private circulation only and does not constitute or form part of a prospectus, a statement in lieu of a prospectus, an offering circular, offering memorandum, an advertisement, and should not be construed as an offer to sell or issue or the solicitation of an offer or an offer document to buy or acquire or sell securities of the Company or any of its subsidiaries or affiliates under the Companies Act, 2013, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018, each as amended, or any applicable law in India or as an inducement to enter into investment activity. No part of this document should be considered as a recommendation that any investor should subscribe to or purchase securities of the Company or any of its subsidiaries or affiliates and should not form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. This document is not financial, legal, tax, investment or other product advice.

The Company, its shareholders, representatives and advisors and their respective affiliates also reserves the right, without advance notice, to change the procedure or to terminate negotiations at any time prior to the entry into of any binding contract for any potential transaction. This presentation contains statements of future expectations and other forward-looking statements which involve risks and uncertainties. These statements include descriptions regarding the intent, belief or current expectations of the Company or its officers with respect to the consolidated results of operations and financial condition, and future events and plans of the Company. These statements can be recognised by the use of words such as "expects," "plans," "will," "estimates," or words of similar meaning. Such forward-looking statements are not guarantees of future performance and involve risks and uncertainties and actual results, performances or events may differ from those in the forward-looking statements as a result of various factors, uncertainties and assumptions including but not limited to price fluctuations, actual demand, exchange rate fluctuations, competition, environmental risks, any change in legal, financial and regulatory frameworks, political risks and factors beyond the Company's control. You are cautioned not to place undue reliance on these forward looking statements, which are based on the current view of the management of the Company on future events. No assurance can be given that future events will occur, or that assumptions are correct. The Company does not assume any responsibility to amend, modify or revise any forward-looking statements, on the basis of any subsequent developments, information or events, or otherwise.

Aditya Birla Capital reports results for the quarter ended 31 st December 2020

• Strong growth across businesses and cost optimisation leading to delivery of highest ever quarterly consolidated profit
• Consolidated1 Revenue at Rs. 5,346 Crore (grew 16% year on year)
• Consolidated Net Profit at Rs. 289 Crore (grew 15% year on year)
• Track record of building scale, retailisation and profitability
• Strong focus on technology to enhance customer experience and build robust processes
• Building multiple partnerships with fintechs

		(`Crore)
Consolidated Results		Quarter 3
Particulars	FY20	FY 21
Revenue1	4,612	5,346	16%
Profitafter Tax(after minority interest)	250	289	15%

Mumbai, 5 th February 2021: Aditya Birla Capital Limited ("The Company") announced its unaudited financial results for the quarter and nine months ended 31 st December 2020.

The Consolidated 1 Revenue of the Company for the quarter grew 16% year on year to Rs. 5,346 Crore. The Company, through its subsidiaries, continued its consistent performance with its diversified business model. The consolidated profit after tax for the quarter (after minority interest) grew 15% year on year to Rs. 289 Crore, the highest ever consolidated quarterly profit with strong growth across businesses.

The performance highlights of the key subsidiaries of Aditya Birla Capital Ltd. were as under:

Lending:

• Overall lending book (NBFC and Housing Finance) stood at Rs. 57,522 Crore
• Gross disbursement in lending businesses at Rs. 5,097 Crore, higher than pre-COVID level with 18% year on year growth and focus on retail and SME segments
• Lending businesses profit before tax at Rs. 308 Crore, bounced back to previous year levels
• Strong funding access and amongst best cost of borrowing in industry
• Raised over Rs. 4,600 Crore of long-term funds in YTD FY21
• Continue to have strong focus on quality of book with increased retailisation and reduced ticket sizes across the board

NBFC business:

• o Gross disbursement grew 20% year on year to Rs. 4,282 Crores in Q3 FY21, out of which 55% disbursement in targeted Retail and SME targeted segments
• o Loan book at Rs. 45,650 Crore vs. previous quarter at Rs. 45,475 Crore; Retail and SME loan book grew 2% over previous quarter
• o Added 34 new branches during Q3 FY21, primarily in semi urban locations
• o Net interest margin expanded by 18 bps, year on year, to 5.24%
• o Pre provision operating profit (% of average book) expanded 8 bps year on year to 3.65%
• o Profit before tax at Rs. 261 Crore, profitability back to pre-COVID levels
• o Collection efficiency at 96.4% in Dec '20 at pre-COVID levels

Housing Finance business

• o Loan book at Rs. 11,872 Crore with 96% retail mix; strong rebound in Gross disbursals at Rs. 815 Crore were higher than pre-COVID levels, growing 19% quarter on quarter and 5% year on year
• o Focus on granular business continues with 48% disbursement in affordable segment in Q3 FY21. Affordable book mix at 24% vs. 17% in the previous year.
• o Net interest margins expanded by 81 bps year on year, to 3.68%
• o Collection efficiency at 96.3% in Dec '20 at pre-COVID levels
• o Pre provision operating profit at Rs. 78 Crore, grew 60% year on year
• o The Net profit after tax grew 38% year on year, to Rs. 38 Crore

Asset Management

• The momentum in AUM growth continued with 7% year on year growth in domestic average assets under management (AAUM), to Rs. 2,55,458 Crore
• Domestic average equity AUM grew by 6%, quarter on quarter, to Rs. 87,516 Crore
• Maintained overall AAUM market share (Ex. ETF) at 9.35%
• Continued focus on building retail customer franchise with Rs. 1,22,574 Crore AAUM in retail and HNIs
• Achieved highest ever quarterly profit before tax at Rs. 194 Crore with 12% year on year growth
• Improved profitability margin with Profit before tax/AAUM at 30 bps vis-à-vis 28 bps in previous year
• Digital transactions account for 85% of overall transactions and 75% of new folios created

Insurance:

• Total gross premium of life insurance and health insurance grew 27% year on year, to Rs. 7,441 Crore in YTD FY21

Life Insurance business

• o Individual First Year Premium (FYP) grew 6% year on year, to Rs. 1,256 Crore during YTD FY21, while industry private players de-grew 6%, in the same period
• o Group new business premium grew 50% year on year, to Rs. 1,891 Crore during YTD FY21, while industry de-grew 5%, in the same period
• o Consistent improvement in 13th month persistency up 200 bps, year on year, to 83.6%
• o Sharp reduction in Opex to premium ratio from 17.6% in YTD FY20 to 14.0% in YTD FY21
• o Net VNB margin improved 80 bps year on year during YTD FY21
• o Strong focus on digital with 94% of individual business sourced digitally in YTD FY21

Health Insurance business

• o Gross written premium at Rs. 859 Crore during YTD FY21; grew 57% over the previous year, ahead of industry growth of 26% for Standalone Health Insurers
• o Retail business contributing 74% of total business
• o Covering 11.2 million lives out of which over 7 million lives covered through micro and byte size products
• o Business continues to build scale with focus on expenses, leading to significant improvement in combined ratio at 126% in YTD FY21, vis-à-vis 142% in YTD FY20
• o Robust digital enablement with 98% digital issuance in YTD FY21 and digital renewals at 92%

Other businesses

• Profit before tax grew 2.8 times, year on year, to Rs. 36 Crore, from Rs. 13 Crore
  • o General Insurance broking quarterly profit before tax grew 2.6 times, year on year, to Rs. 18 Crore
  • o ARC platform AUM at Rs. 2,350 Crore and quarterly profit before tax doubled to Rs. 11.5 Crore
  • o Stock and securities broking business profit before tax grew 64% year on year, to Rs. 6 Crore

Recognition

Our focus on innovation and excellence has yet again been recognised. Aditya Birla Capital was adjudged as one of the "Top 25 Innovative Companies in India" at the coveted CII Industrial Innovation Awards 2020.

Going forward

• Driving Cross sell
  • o Focus on maximising value of existing active customer base of 20 Million and other relevant databases of size, through an active cross sell program
• Leveraging digital, data and analytics across the platform
  • o Leveraging technology and partnerships with Fintechs to grow revenue, improve customer experience, optimise cost and build scalable systems.

About Aditya Birla Capital Ltd.

Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group. With subsidiaries that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to diverse needs of its customers across their life cycle. Powered with more than 22,000 employees, the subsidiaries of ABCL have a nationwide reach with 850+ branches and more than 2,00,000 agents/channel partners and several bank partners.

Aditya Birla Capital is a part of the Aditya Birla Group, a USD 48.3 billion Indian multinational, in the league of Fortune 500. Anchored by an extraordinary force of over 120,000 employees, belonging to 42 nationalities, the Aditya Birla Group operates in 36 countries across the globe.

Disclaimer: Certain statements in this "Media Release" may not be based on historical information or facts and may be "forward looking statements" within the meaning of applicable securities laws and regulations, including, but not limited to, those relating to general business plans & strategy of the Company, its future outlook & growth prospects, future developments in its businesses, its competitive & regulatory environment and management's current views & assumptions which may not remain constant due to risks and uncertainties. Actual results could differ materially from those expressed or implied. The Company assumes no responsibility to publicly amend, modify or revise any statement, on the basis of any subsequent development, information or events, or otherwise. This "Press Release" does not constitute a prospectus, offering circular or offering memorandum or an offer to acquire any shares and should not be considered as a recommendation that any investor should subscribe for or purchase any of the Company's shares. The financial figures in this "Press Release" have been rounded off to the nearest Rs. one Crore. The financial results are consolidated financials unless otherwise specified.

Aditya Birla Capital Limited Corporate Identity Number L67120GJ2007PLC058890 Regd. Office: Indian Rayon Compound, Veraval 362 266 (Gujarat) Corporate Office: One Indiabulls Centre, Tower 1, 18th Floor, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 Follow us at : www.adityabirlacapital.com / www.twitter.com/abcapital